When assessing the two solutions, reviewers found LiveChat easier to use and set up. However, reviewers felt that administration of both products was equally easy, and preferred doing business with Velaro overall.
I like that I can allow to my customer's much faster communication with them in my website. Definitely, I will not make my clients wait for long. That solution will make my work effective with one click. That's I like most.
Tech support was roughly 8 time zones away from our company and it took a week to get 1 question answered. Simple questions could get answered using their chat during regular work hours. More complex questions were more difficult to handle quickly.
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