# LiveChat vs Re:amaze Comparison
---
## AI Generated Summary
- **G2 reviewers report** that LiveChat excels in providing a user-friendly experience, with many users appreciating its intuitive interface and quick implementation process. Reviewers highlight features like canned responses and engagement tools that streamline customer support, making it easier to track and convert leads.
- **Users say** that Re:amaze stands out for its centralized communication capabilities, allowing multiple team members to access communication history and order information. This feature enhances efficiency in customer service responses, which is particularly beneficial for businesses managing multiple brands.
- **According to verified reviews** , LiveChat is praised for its balance of automation and human interaction, with users noting that it effectively turns customer support into a revenue-driving function. The analytics and real-time support features are particularly highlighted as valuable tools for improving response times.
- **Reviewers mention** that Re:amaze offers a highly customizable interface suitable for businesses of all sizes. Users appreciate the flexibility in options and the ease of use, which contributes to a smoother customer service experience.
- **G2 reviewers indicate** that while LiveChat has a higher total number of reviews and a better overall satisfaction score, Re:amaze's recent feedback reflects a strong commitment to customer support and product direction, with users noting the platform's responsiveness to their needs.
- **Users highlight** that LiveChat's extensive add-on modules enhance its functionality, making it a robust choice for small businesses looking to improve their customer engagement strategies. However, some users feel that Re:amaze's multi-channel approach provides a more comprehensive solution for larger teams.



| | LiveChat | Re:amaze | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 808 | 140 | 
| **Largest Market Segment** | Small-Business (44.6% of reviews) | Small-Business (81.0% of reviews) | 
| **Entry Level Price** | $19.00 100 Visitors Per Month | $29 per agent / month | 

---
## Top Pros & Cons

### LiveChat

Pros:
- Ease of Use (24 reviews)
- Features (20 reviews)

Cons:
- Not Intuitive (7 reviews)
- Chatbot Issues (6 reviews)

### Re:amaze

Pros:
- Customer Support (1 reviews)
- Flexibility (1 reviews)


---
## Ratings Comparison
| Rating | LiveChat | Re:amaze | 
|---|---|---|
  | **Meets Requirements** | 9.1 (706 reviews) | 9.2 (122 reviews) | 
  | **Ease of Use** | 9.3 (705 reviews) | 9.0 (124 reviews) | 
  | **Ease of Setup** | 9.0 (285 reviews) | 8.9 (77 reviews) | 
  | **Ease of Admin** | 9.1 (276 reviews) | 9.4 (77 reviews) | 
  | **Quality of Support** | 9.1 (654 reviews) | 9.4 (117 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (268 reviews) | 9.6 (76 reviews) | 
  | **Product Direction (% positive)** | 8.3 (698 reviews) | 9.2 (122 reviews) | 

---
## Pricing

### LiveChat

#### Entry-Level Pricing

Plan: Starter

Price: $19.00 100 Visitors Per Month

Description: Small business

Key Features:
- Text Intelligence
- Track up to 100 visitors
- 1 recurring campaign

[Browse all 3 editions](https://www.g2.com/products/livechat/pricing)

#### Free Trial

Yes

### Re:amaze

#### Entry-Level Pricing

Plan: Basic

Price: $29 per agent / month

Description: Re:amaze Basic includes everything you need to grow your customer service team and culture.

Key Features:
- Unlimited Email Inboxes
- Social Media Integration
- Basic Reporting and Analytics

[Browse all 5 editions](https://www.g2.com/products/re-amaze/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **LiveChat** | 8.8/10 | 439 |
| **Re:amaze** | 9.0/10 | 93 |

#### Ticket and Case Management

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **Ticket creation user experience** | 9.2 (248 reviews) | 9.3 (66 reviews) ✓ Verified | 
| **Ticket response user experience** | 9.1 (245 reviews) | 9.3 (67 reviews) ✓ Verified | 
| **Workflow** | 9.0 (239 reviews) | 9.0 (67 reviews) ✓ Verified | 
| **Response Automation** | 9.2 (253 reviews) | 8.9 (60 reviews) ✓ Verified | 
| **SLA Management** | 8.5 (156 reviews) | 8.8 (40 reviews) ✓ Verified | 
| **Attachments/Screencasts** | 9.0 (231 reviews) | 8.6 (67 reviews) ✓ Verified | 
| **Ticket Collaboration** | 9.1 (230 reviews) | 9.1 (58 reviews) ✓ Verified | 
| **Customer and Contacts Database** | 8.9 (142 reviews) ✓ Verified | 8.9 (29 reviews) ✓ Verified | 

#### Generative AI

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **AI Text Generation** | 6.4 (6 reviews) | Not enough data | 
| **AI Text Summarization** | 7.2 (6 reviews) | Not enough data | 

#### Agentic AI - Help Desk

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Communication Channels

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **Customer Portal** | 9.2 (220 reviews) ✓ Verified | 9.1 (54 reviews) ✓ Verified | 
| **Email to Case** | 9.3 (232 reviews) ✓ Verified | 9.3 (64 reviews) ✓ Verified | 
| **Chat/Live Support** | 9.4 (269 reviews) ✓ Verified | 9.3 (68 reviews) ✓ Verified | 
| **Social Integration** | 8.9 (222 reviews) ✓ Verified | 8.8 (63 reviews) ✓ Verified | 
| **Voice** | 8.5 (108 reviews) | Feature Not Available | 

#### Platform

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **Mobile User Support** | 9.1 (82 reviews) ✓ Verified | 9.1 (49 reviews) ✓ Verified | 
| **Customization ** | 8.4 (281 reviews) ✓ Verified | 8.5 (68 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 9.2 (88 reviews) ✓ Verified | 9.2 (52 reviews) ✓ Verified | 
| **Integration** | 8.9 (73 reviews) ✓ Verified | 9.2 (47 reviews) ✓ Verified | 
| **Reporting** | 9.0 (213 reviews) ✓ Verified | 9.1 (57 reviews) ✓ Verified | 
| **Dashboards** | 9.1 (217 reviews) ✓ Verified | 8.8 (61 reviews) ✓ Verified | 

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **LiveChat** | N/A | N/A |
| **Re:amaze** | N/A | N/A |

#### Messenger

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **Sequencing** | Not enough data | Not enough data | 
| **AI** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Customization Interface** | Not enough data | Not enough data | 

#### Channels

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **Social Media** | Not enough data | Not enough data | 
| **Website** | Not enough data | Not enough data | 
| **Text Message (SMS)** | Not enough data | Not enough data | 
| **Voice Assistants** | Not enough data | Not enough data | 
| **Other** | Not enough data | Not enough data | 

#### Customers

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **Targeting** | Not enough data | Not enough data | 
| **Profiles** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **Lead Gathering** | Not enough data | Not enough data | 
| **Sales Conversion** | Not enough data | Not enough data | 

#### Agentic AI - Conversational Marketing

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **LiveChat** | N/A | N/A |
| **Re:amaze** | N/A | N/A |

#### Responses

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **Customization** | Not enough data | Not enough data | 
| **Control** | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | 
| **Menu bars** | Not enough data | Not enough data | 
| **Drip sequences** | Not enough data | Not enough data | 

#### Platform

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **Live chat** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Branding** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **A/B testing** | Not enough data | Not enough data | 
| **Role-based access** | Not enough data | Not enough data | 
| **Collection of information** | Not enough data | Not enough data | 

#### Generative AI

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Conversational Support

| Product | Score | Reviews |
|---|---|---|
| **LiveChat** | N/A | N/A |
| **Re:amaze** | N/A | N/A |

#### Conversational Platform

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Omnichannel** | Not enough data | Not enough data | 
| **Contextual Engagement** | Not enough data | Not enough data | 
| **Proactive Engagement** | Not enough data | Not enough data | 

#### Support Automation

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **Intelligent Routing** | Not enough data | Not enough data | 
| **Seamless Escalation** | Not enough data | Not enough data | 
| **Transcripts** | Not enough data | Not enough data | 
| **Self-Serve Support** | Not enough data | Not enough data | 

#### Generative AI

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Customer Service Automation

| Product | Score | Reviews |
|---|---|---|
| **LiveChat** | N/A | N/A |
| **Re:amaze** | N/A | N/A |

#### Customer Support

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **Text** | Not enough data | Not enough data | 
| **Speech** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 

#### Automation

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **Ticket Resolution** | Not enough data | Not enough data | 
| **Customization** | Not enough data | Not enough data | 
| **Intelligent Routing** | Not enough data | Not enough data | 

#### Artificial Intelligence

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **Learning** | Not enough data | Not enough data | 
| **Language** | Not enough data | Not enough data | 
| **Conversational AI** | Not enough data | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **LiveChat** | 8.5/10 | 402 |
| **Re:amaze** | 9.2/10 | 82 |

#### Generative AI

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **AI Text Generation** | 7.4 (9 reviews) | Not enough data | 
| **AI Text Summarization** | 7.5 (8 reviews) | Not enough data | 
| **AI Text-to-Speech** | Feature Not Available | Not enough data | 

#### Communication

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **Pop-up Chat** | 9.2 (329 reviews) ✓ Verified | 9.6 (59 reviews) ✓ Verified | 
| **Notifications** | 8.9 (328 reviews) ✓ Verified | 9.4 (59 reviews) ✓ Verified | 
| **Targeted Emails** | 8.4 (221 reviews) | 9.1 (26 reviews) ✓ Verified | 
| **In-App Messaging** | 8.8 (269 reviews) ✓ Verified | 9.3 (39 reviews) ✓ Verified | 
| **Co-Browsing** | 8.3 (30 reviews) | Not enough data | 

####  Internal Use

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **Customization ** | 8.4 (281 reviews) ✓ Verified | 8.5 (68 reviews) ✓ Verified | 
| **Conversation Archiving** | 8.8 (304 reviews) ✓ Verified | 9.4 (56 reviews) ✓ Verified | 
| **Lead Development** | 8.6 (254 reviews) ✓ Verified | 9.0 (34 reviews) ✓ Verified | 
| **Knowledge Base** | 8.6 (259 reviews) ✓ Verified | 9.3 (49 reviews) ✓ Verified | 
| **Team Inbox ** | 8.6 (244 reviews) ✓ Verified | 9.5 (46 reviews) ✓ Verified | 
| **Customer Profiles** | 8.4 (249 reviews) ✓ Verified | 8.8 (48 reviews) ✓ Verified | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **LiveChat** | N/A | N/A |
| **Re:amaze** | 9.1/10 | 62 |

#### Generative AI

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Self-Service Experience

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **Knowledge Base** | Not enough data | 9.1 (47 reviews) | 
| **Searchable Articles** | Not enough data | 9.0 (48 reviews) | 
| **Mobile Optimization** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 

#### Self-Service Platform

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **Branding** | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | 
| **Artificial Intelligence** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **LiveChat** | N/A | N/A |
| **Re:amaze** | 9.2/10 | 59 |

#### Generative AI

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Process

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **Mentions** | Not enough data | 9.2 (38 reviews) | 
| **Tickets** | Not enough data | 9.2 (43 reviews) | 
| **Macros** | Not enough data | 9.0 (38 reviews) | 

#### Channels

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **Email** | Not enough data | 9.5 (56 reviews) | 
| **Social** | Not enough data | 8.9 (57 reviews) | 
| **Live Chat** | Not enough data | 9.3 (53 reviews) | 
| **Phone** | Not enough data | 9.3 (23 reviews) | 
| **Text** | Not enough data | 9.2 (30 reviews) | 

#### Insight

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **Surveys** | Not enough data | 8.6 (27 reviews) | 
| **Reporting** | Not enough data | 9.1 (37 reviews) | 
| **Visitor Activity** | Not enough data | 9.0 (38 reviews) | 
| **Help Desk** | Not enough data | 9.5 (44 reviews) | 

### Digital Customer Service Platforms

| Product | Score | Reviews |
|---|---|---|
| **LiveChat** | N/A | N/A |
| **Re:amaze** | N/A | N/A |

#### Generative AI

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Conversational Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **LiveChat** | N/A | N/A |
| **Re:amaze** | N/A | N/A |

#### Conversational AI - Conversational Commerce Platforms

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **AI chatbots** | Not enough data | Not enough data | 
| **Messaging and Notifications** | Not enough data | Not enough data | 
| **AI agents ** | Not enough data | Not enough data | 
| **Voice assistants** | Not enough data | Not enough data | 
| **Communication apps** | Not enough data | Not enough data | 

#### Platform integration - Conversational Commerce Platforms

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **Ecommerce stores** | Not enough data | Not enough data | 
| **Sales channels** | Not enough data | Not enough data | 
| **Payment Platform** | Not enough data | Not enough data | 
| **Internal tools** | Not enough data | Not enough data | 

#### Analytics and Reporting - Conversational Commerce Platforms

| Feature | LiveChat | Re:amaze | 
|---|---|---|
| **Conversational analytics** | Not enough data | Not enough data | 
| **Advance reporting** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Live Chat Software](https://www.g2.com/categories/live-chat), [Help Desk Software](https://www.g2.com/categories/help-desk), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)

**Unique to LiveChat (5):** [Chatbots Software](https://www.g2.com/categories/chatbots), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Conversational Support Software](https://www.g2.com/categories/conversational-support), [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation), [Conversational Commerce Platforms](https://www.g2.com/categories/conversational-commerce-platforms)

**Unique to Re:amaze (2):** [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | LiveChat | Re:amaze | 
|---|---|---|
| **Small-Business** | 44.6% | 81.0% | 
| **Mid-Market** | 37.5% | 16.8% | 
| **Enterprise** | 18.0% | 2.2% | 

### By Industry

#### LiveChat

- **Computer Software:** 8.8%
- **Information Technology and Services:** 8.6%
- **Retail:** 6.3%
- **Financial Services:** 4.0%
- **Internet:** 3.7%
- **Education Management:** 3.6%
- **Consumer Services:** 3.4%
- **Marketing and Advertising:** 3.2%
- **Telecommunications:** 2.9%
- **Banking:** 2.4%
- **Other:** 53.2%

#### Re:amaze

- **Retail:** 19.0%
- **Apparel & Fashion:** 6.6%
- **Consumer Electronics:** 6.6%
- **Sporting Goods:** 5.8%
- **Consumer Goods:** 5.1%
- **Computer Software:** 5.1%
- **Automotive:** 4.4%
- **Information Technology and Services:** 4.4%
- **Marketing and Advertising:** 3.6%
- **Food & Beverages:** 2.9%
- **Other:** 36.5%

---
## Alternatives

### Alternatives to LiveChat

- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6948 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3859 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1906 reviews)
- [LivePerson](https://www.g2.com/products/liveperson/reviews) — 4.3/5 stars (207 reviews)
- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews)
- [FreshChat](https://www.g2.com/products/freshworks-freshchat/reviews) — 4.4/5 stars (499 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3750 reviews)
- [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1538 reviews)
- [Lime Connect (formerly Userlike)](https://www.g2.com/products/lime-connect-formerly-userlike/reviews) — 4.4/5 stars (453 reviews)
- [Zoho SalesIQ](https://www.g2.com/products/zoho-salesiq/reviews) — 4.4/5 stars (256 reviews)

### Alternatives to Re:amaze

- [Gorgias](https://www.g2.com/products/gorgias/reviews) — 4.6/5 stars (560 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6948 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3750 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3859 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1906 reviews)
- [Kustomer](https://www.g2.com/products/kustomer/reviews) — 4.4/5 stars (555 reviews)
- [Gladly](https://www.g2.com/products/gladly/reviews) — 4.7/5 stars (1112 reviews)
- [Help Scout](https://www.g2.com/products/help-scout/reviews) — 4.4/5 stars (428 reviews)
- [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1538 reviews)
- [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) — 4.4/5 stars (7652 reviews)

---
## Top Discussions

### LiveChat

- Title: [HIS DOCTRINE!! by Paul T. Wright Jr](https://www.g2.com/discussions/his-doctrine-by-paul-t-wright-jr) — 3 comments, 1 upvote
  > **Top comment:** "I have checked on this book and I have purchased two copies and have seen the way it reaches people with the Bible and Word in a concept that shows how we..."
- Title: [How does LiveChat work when no one is available?](https://www.g2.com/discussions/how-does-livechat-work-when-no-one-is-available) — 3 comments, 2 upvotes *(includes official response)*
  > **Top comment:** "When you are offline the chat window changes into the ticket form. It means that your visitors can leave messages as tickets and contact you even after your..."
- Title: [Can one user respond to multiple chats concurrently?](https://www.g2.com/discussions/can-one-user-respond-to-multiple-chats-concurrently) — 3 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Each user can chat with up to 99 customers at the same time. 
"
- Title: [Can I initiate a chat myself or do I need to have to wait for a customer to do it?](https://www.g2.com/discussions/can-i-initiate-a-chat-myself-or-do-i-need-to-have-to-wait-for-a-customer-to-do-it) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "You can initiate a chat with a customer by using the greetings feature. For example, you can invite a customer automatically when he or she navigates to a..."
- Title: [How hard is it to install LiveChat on the website?](https://www.g2.com/discussions/how-hard-is-it-to-install-livechat-on-the-website) — 2 comments, 2 upvotes *(includes official response)*
  > **Top comment:** "To start off, you need to create a LiveChat license.

After that you will be redirected to a page with the LiveChat code. Here, you can choose to implement..."

### Re:amaze

- Title: [What if your pricing changes in the future? Will I be grandfathered?](https://www.g2.com/discussions/grandfathering) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "We're serious about pricing because we know how important it is for you to estimate costs and be able to scale your growth according to your business growth...."
- Title: [How do I utilize the search option better?](https://www.g2.com/discussions/33045-how-do-i-utilize-the-search-option-better) — 1 comment
  > **Top comment:** "Hi, can you verify for me which search you're referring to and what you're trying to do (such as search FAQ Pages, Saved Response Templates, Search Reamaze's..."
- Title: [Do you offer discounts?](https://www.g2.com/discussions/discounts-677005de-b8b6-465d-ab11-705872f4be92) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We offer discounts for businesses in the following industries:

- Education
- Non-profit
- Healthcare

We also offer bulk volume discounts for..."
- Title: [What is your team size and how long have you been around?](https://www.g2.com/discussions/about-re-amaze) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Re:amaze was founded in 2012 in San Jose, California. We're a small shop with roughly 15 employees. We're also the creators of Clearalias.com and..."
- Title: [What are Re:amaze's core features?](https://www.g2.com/discussions/core-features) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Re:amaze offers 4 core features.

1. Re:amaze Inbox is a shared inbox helpdesk tool built for your entire team to collaborate on customer support. Connect..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/livechat-vs-re-amaze)