# Lightspeed Retail vs Shopify POS Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Shopify POS excels in user-friendliness, with many users highlighting its intuitive interface that requires minimal training. This ease of use is a significant advantage for businesses looking to onboard staff quickly.
- **Users say** that Lightspeed Retail offers robust inventory management features, such as a universal inventory repository that integrates both retail and eCommerce sales. This capability is particularly praised for enhancing operational efficiency across various industries.
- **Reviewers mention** that Shopify POS provides seamless integration with online stores, allowing for real-time inventory updates. This feature is especially beneficial for businesses that operate both online and in physical locations, ensuring they never run out of stock.
- **According to verified reviews** , Lightspeed Retail's customer support is frequently described as top-tier, with users appreciating the assistance available to help them navigate the software's features effectively.
- **Users highlight** that Shopify POS's hardware integration is a strong point, as it offers both software and hardware solutions, making it easier for businesses to set up a complete point-of-sale system without needing to source components from multiple vendors.
- **G2 reviewers note** that while Lightspeed Retail has advanced features for retail operations, such as custom menus for sales and service departments, it may not be as straightforward to set up compared to Shopify POS, which boasts a more streamlined implementation process.



| | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 294 | 367 | 
| **Largest Market Segment** | Small-Business (82.9% of reviews) | Small-Business (79.0% of reviews) | 
| **Entry Level Price** | Starting at $69.00 | USD $89/month per location | 

---
## Top Pros & Cons

### Lightspeed Retail

Pros:
- Customer Support (2 reviews)
- Efficiency (2 reviews)

Cons:
- High Fees (3 reviews)
- Poor Customer Support (3 reviews)

### Shopify POS

Pros:
- Ease of Use (34 reviews)
- Inventory Management (24 reviews)

Cons:
- Expensive (16 reviews)
- Limited Features (13 reviews)

---
## Ratings Comparison
| Rating | Lightspeed Retail | Shopify POS | 
|---|---|---|
  | **Meets Requirements** | 8.2 (236 reviews) | 8.5 (300 reviews) | 
  | **Ease of Use** | 8.4 (236 reviews) | 8.8 (301 reviews) | 
  | **Ease of Setup** | 8.1 (138 reviews) | 8.8 (180 reviews) | 
  | **Ease of Admin** | 8.4 (136 reviews) | 8.9 (156 reviews) | 
  | **Quality of Support** | 7.9 (231 reviews) | 8.5 (286 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.9 (137 reviews) | 8.9 (154 reviews) | 
  | **Product Direction (% positive)** | 7.5 (229 reviews) | 8.8 (300 reviews) | 

---
## Pricing

### Lightspeed Retail

#### Entry-Level Pricing

Plan: Lean

Price: Starting at $69.00

Description: For your essential business needs.

Key Features:
- Retail POS
- 1 Register
- Integrated Payments

[Browse all 4 editions](https://www.g2.com/products/lightspeed-retail/pricing)

#### Free Trial

Yes

### Shopify POS

#### Entry-Level Pricing

Plan: Shopify POS Pro

Price: USD $89/month per location

Description: Store management tools and omnichannel features essential for brick-and-mortar businesses.

Key Features:
- Unlimited store staff
- Smart inventory management
- Staff roles and permissions

[Browse all 2 editions](https://www.g2.com/products/shopify-shopify-pos/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Retail POS

| Product | Score | Reviews |
|---|---|---|
| **Lightspeed Retail** | 8.5/10 | 122 |
| **Shopify POS** | 8.2/10 | 158 |

#### POS

| Feature | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **Credit Card Payments** | 8.9 (96 reviews) | 8.6 (125 reviews) | 
| **Barcode Scanning** | 9.1 (102 reviews) | 8.1 (102 reviews) | 
| **Hardware Integration** | 8.8 (100 reviews) | 7.9 (116 reviews) | 
| **Price Adjustments** | 8.7 (108 reviews) | 8.3 (118 reviews) | 
| **Receipts** | 9.0 (108 reviews) | 8.6 (121 reviews) | 

#### Marketing

| Feature | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **Loyalty Programs** | 8.0 (61 reviews) | 7.7 (104 reviews) | 
| **Email Marketing** | 7.4 (49 reviews) | 8.2 (111 reviews) | 

#### Administration

| Feature | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **Inventory Management** | 9.1 (103 reviews) | 8.3 (129 reviews) | 
| **Employee Management** | 8.6 (79 reviews) | 7.9 (105 reviews) | 
| **Reporting** | 8.7 (106 reviews) | 8.2 (130 reviews) | 
| **E-commerce Integration** | 7.7 (69 reviews) | 8.8 (133 reviews) | 

### Payment Processing

| Product | Score | Reviews |
|---|---|---|
| **Lightspeed Retail** | N/A | N/A |
| **Shopify POS** | 8.4/10 | 28 |

#### Payment Processing

| Feature | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **Encryption** | Not enough data | 9.2 (21 reviews) | 
| **Credit Card Processing** | Not enough data | 9.2 (24 reviews) | 
| **Mobile Payments** | Not enough data | 8.9 (23 reviews) | 
| **Digital Wallet Integration** | Not enough data | 9.2 (22 reviews) | 

#### Administration

| Feature | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **Reporting & Analytics** | Not enough data | 9.0 (21 reviews) | 
| **E-commerce Integration** | Not enough data | 8.8 (21 reviews) | 
| **Processing Fees** | Not enough data | 8.2 (19 reviews) | 
| **POS Integration** | Not enough data | 8.2 (23 reviews) | 
| **Omnichannel** | Not enough data | 8.4 (23 reviews) | 
| **Levels 1 & 2** | Not enough data | 7.5 (21 reviews) | 
| **Level 3** | Not enough data | 8.0 (21 reviews) | 

#### Payment Options

| Feature | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **Multi-Currency** | Not enough data | 8.3 (21 reviews) | 
| **Online payment portal** | Not enough data | 7.8 (20 reviews) | 

#### Security

| Feature | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **POS Verification** | Not enough data | 8.6 (23 reviews) | 

#### Platform

| Feature | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **Accounting integration** | Not enough data | 8.5 (20 reviews) | 
| **E-commerce Integration** | Not enough data | 8.5 (20 reviews) | 

### Retail Management Software

| Product | Score | Reviews |
|---|---|---|
| **Lightspeed Retail** | N/A | N/A |
| **Shopify POS** | 8.5/10 | 24 |

#### Payment

| Feature | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **Credit Card Payments** | Not enough data | 8.6 (18 reviews) | 
| **Loyalty Points** | Not enough data | 8.0 (18 reviews) | 
| **Digital Wallets** | Not enough data | 7.5 (18 reviews) | 
| **UPI Payment** | Not enough data | 8.3 (18 reviews) | 
| **Meal Voucher Redemption** | Not enough data | 7.7 (17 reviews) | 
| **Gift Voucher Redemption** | Not enough data | 8.3 (19 reviews) | 
| **Cash Payment** | Not enough data | 8.4 (19 reviews) | 
| **Installment Payment** | Not enough data | 8.2 (18 reviews) | 

#### Checkout

| Feature | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **Barcode Scanning** | Not enough data | 8.3 (18 reviews) | 
| **Bills/ e-Receipt** | Not enough data | 8.0 (17 reviews) | 
| **Integration** | Not enough data | 8.7 (15 reviews) | 
| **Order Booking** | Not enough data | 9.0 (15 reviews) | 
| **Return/Refund** | Not enough data | 7.7 (18 reviews) | 

#### Inventory Management

| Feature | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **Inventory Control** | Not enough data | 8.8 (17 reviews) | 
| **Low-stock Alerts** | Not enough data | 7.9 (16 reviews) | 
| **Product Categorization** | Not enough data | 7.9 (17 reviews) | 
| **Multilocation Inventory Tracking** | Not enough data | 8.2 (16 reviews) | 
| **Purchase Orders** | Not enough data | 8.8 (16 reviews) | 

#### Reporting and analytics

| Feature | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **Monitor Store KPIs** | Not enough data | 7.9 (18 reviews) | 
| **Real-time data** | Not enough data | 9.2 (16 reviews) | 
| **Exportable Reports** | Not enough data | 8.7 (15 reviews) | 
| **Remote Reporting** | Not enough data | 8.6 (17 reviews) | 

#### Customer Management

| Feature | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **Customer Sales History** | Not enough data | 8.8 (15 reviews) | 
| **Loyalty Management ** | Not enough data | 8.2 (16 reviews) | 
| **Customer Accounts** | Not enough data | 8.8 (16 reviews) | 

#### Team Management

| Feature | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **Employee Tracking** | Not enough data | 8.9 (16 reviews) | 
| **Quick Employee Training** | Not enough data | 9.1 (17 reviews) | 
| **Commission Tracking** | Not enough data | 8.6 (14 reviews) | 
| **Employee Accounts and Permission** | Not enough data | 9.0 (16 reviews) | 
| **Staff Scheduling** | Not enough data | 8.7 (15 reviews) | 

#### Help and support

| Feature | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **24/7 Phone Support** | Not enough data | 8.2 (18 reviews) | 
| **Email and Chat Support** | Not enough data | 8.7 (17 reviews) | 
| **Account History** | Not enough data | 8.6 (16 reviews) | 
| **Webinars and Session** | Not enough data | 8.5 (14 reviews) | 
| **Customer Forum** | Not enough data | 8.7 (14 reviews) | 

#### Integration

| Feature | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **Accounting** | Not enough data | 8.5 (14 reviews) | 
| **E-commerce** | Not enough data | 9.1 (15 reviews) | 
| **Multi-store** | Not enough data | 8.6 (17 reviews) | 

### Retail Analytics

| Product | Score | Reviews |
|---|---|---|
| **Lightspeed Retail** | N/A | N/A |
| **Shopify POS** | 8.8/10 | 20 |

#### Data Management

| Feature | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **Consolidation
** | Not enough data | 8.9 (12 reviews) | 
| **Data types
** | Not enough data | 8.6 (13 reviews) | 
| **Correction** | Not enough data | 8.6 (13 reviews) | 
| **Cleansing** | Not enough data | 8.3 (13 reviews) | 
| **Validation
** | Not enough data | 8.8 (13 reviews) | 

#### Analytics

| Feature | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **KPIs** | Not enough data | 8.7 (14 reviews) | 
| **Forecasting** | Not enough data | 9.0 (14 reviews) | 
| **Reports and Dashboards** | Not enough data | 9.0 (14 reviews) | 
| **Predictive analytics** | Not enough data | 8.7 (14 reviews) | 

#### Mobile

| Feature | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **Mobile dashboard** | Not enough data | 8.7 (15 reviews) | 
| **Mobile application** | Not enough data | 8.6 (16 reviews) | 

#### Platform Additional Functionality

| Feature | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **Cloud** | Not enough data | 8.7 (13 reviews) | 
| **On-Premise** | Not enough data | 8.8 (14 reviews) | 

#### Integration 

| Feature | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **Marketplace** | Not enough data | 8.7 (14 reviews) | 
| **Retail POS** | Not enough data | 8.9 (16 reviews) | 
| **Other software** | Not enough data | 8.6 (13 reviews) | 

#### Generative AI

| Feature | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.6 (15 reviews) | 

#### Agentic AI - Retail Analytics

| Feature | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.6 (6 reviews) | 
| **Multi-step Planning** | Not enough data | 9.2 (6 reviews) | 
| **Cross-system Integration** | Not enough data | 8.9 (6 reviews) | 
| **Adaptive Learning** | Not enough data | 9.2 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.4 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 8.9 (6 reviews) | 
| **Decision Making** | Not enough data | 9.4 (6 reviews) | 

### POS

| Product | Score | Reviews |
|---|---|---|
| **Lightspeed Retail** | N/A | N/A |
| **Shopify POS** | N/A | N/A |

#### Payments

| Feature | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 
| **Partial Payments** | Not enough data | Not enough data | 
| **Split Payments** | Not enough data | Not enough data | 
| **Discounts** | Not enough data | Not enough data | 
| **Voided/Refunded Payments** | Not enough data | Not enough data | 
| **Store Credit Allocation** | Not enough data | Not enough data | 
| **Tip Adjustments** | Not enough data | Not enough data | 
| **Offline Payments** | Not enough data | Not enough data | 
| **Multidevice Payment Acceptance** | Not enough data | Not enough data | 
| **Next Day Deposits** | Not enough data | Not enough data | 

#### Employee Management

| Feature | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **Employee Accounts** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Commission Tracking** | Not enough data | Not enough data | 
| **Tab Allocation** | Not enough data | Not enough data | 
| **Log/Shift Notes** | Not enough data | Not enough data | 
| **Staff Scheduling** | Not enough data | Not enough data | 
| **Floor Plans** | Not enough data | Not enough data | 

#### Customer Management

| Feature | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **Loyalty Membership** | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | 
| **Credit Card Filing** | Not enough data | Not enough data | 

#### Inventory Management

| Feature | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **Track Inventory** | Not enough data | Not enough data | 
| **Inventory Notifications** | Not enough data | Not enough data | 
| **Product Organization** | Not enough data | Not enough data | 
| **Multilocation Inventory Tracking** | Not enough data | Not enough data | 

#### Integrations

| Feature | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **Accounting Integrations** | Not enough data | Not enough data | 
| **Inventory Management Integrations** | Not enough data | Not enough data | 
| **E-Commerce Integrations** | Not enough data | Not enough data | 

#### Analytics

| Feature | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **Sales Tracking** | Not enough data | Not enough data | 
| **Guest Counts** | Not enough data | Not enough data | 
| **End of Day Reports** | Not enough data | Not enough data | 

### Omnichannel Commerce

| Product | Score | Reviews |
|---|---|---|
| **Lightspeed Retail** | N/A | N/A |
| **Shopify POS** | 8.3/10 | 16 |

#### Reporting

| Feature | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **Reports & Analytics** | Not enough data | 8.8 (12 reviews) | 
| **Data Transfer Tools** | Not enough data | 7.7 (11 reviews) | 

#### Omnichannel Features 

| Feature | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **Retail Management** | Not enough data | 7.4 (14 reviews) | 
| **POS Integration** | Not enough data | 8.6 (13 reviews) | 
| **Social Media Integration** | Not enough data | 8.0 (11 reviews) | 
| **Customer Service Integration** | Not enough data | 7.8 (12 reviews) | 
| **Marketing Tools** | Not enough data | 8.9 (11 reviews) | 
| **E-commerce Integration** | Not enough data | 9.0 (12 reviews) | 
| **ERP Integration** | Not enough data | 8.1 (13 reviews) | 

---
## Categories
**Shared Categories (1):** [Retail POS Systems](https://www.g2.com/categories/retail-pos)


**Unique to Shopify POS (4):** [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce), [Payment Processing Software](https://www.g2.com/categories/payment-processing), [Retail Analytics Software](https://www.g2.com/categories/retail-analytics), [Retail Management Software](https://www.g2.com/categories/retail-management-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Lightspeed Retail | Shopify POS | 
|---|---|---|
| **Small-Business** | 82.9% | 79.0% | 
| **Mid-Market** | 13.2% | 16.0% | 
| **Enterprise** | 3.9% | 5.0% | 

### By Industry

#### Lightspeed Retail

- **Retail:** 48.6%
- **Apparel & Fashion:** 5.7%
- **Sporting Goods:** 4.6%
- **Consumer Goods:** 4.3%
- **Food & Beverages:** 3.6%
- **Consumer Services:** 2.1%
- **Furniture:** 1.8%
- **Arts and Crafts:** 1.8%
- **Internet:** 1.8%
- **Non-Profit Organization Management:** 1.8%
- **Other:** 23.9%

#### Shopify POS

- **Retail:** 26.5%
- **Apparel & Fashion:** 12.5%
- **Marketing and Advertising:** 6.0%
- **Computer Software:** 4.8%
- **Information Technology and Services:** 4.2%
- **Consumer Goods:** 4.2%
- **Cosmetics:** 3.0%
- **Food & Beverages:** 2.7%
- **Automotive:** 1.8%
- **Health, Wellness and Fitness:** 1.5%
- **Other:** 33.0%

---
## Alternatives

### Alternatives to Lightspeed Retail

- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1208 reviews)
- [Clover](https://www.g2.com/products/clover/reviews) — 3.8/5 stars (108 reviews)
- [QuickBooks Point of Sale](https://www.g2.com/products/quickbooks-point-of-sale/reviews) — 4.1/5 stars (104 reviews)
- [Retail Pro](https://www.g2.com/products/retail-pro/reviews) — 3.8/5 stars (33 reviews)
- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (370 reviews)
- [LS Retail](https://www.g2.com/products/ls-retail/reviews) — 4.4/5 stars (87 reviews)
- [Rain Retail](https://www.g2.com/products/rain-retail/reviews) — 4.3/5 stars (30 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)
- [Epos Now](https://www.g2.com/products/epos-now/reviews) — 4.0/5 stars (10 reviews)
- [SpotOn](https://www.g2.com/products/spoton/reviews) — 4.4/5 stars (237 reviews)

### Alternatives to Shopify POS

- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1208 reviews)
- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (370 reviews)
- [Clover](https://www.g2.com/products/clover/reviews) — 3.8/5 stars (108 reviews)
- [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) — 4.2/5 stars (450 reviews)
- [Triple Whale](https://www.g2.com/products/triple-whale/reviews) — 4.5/5 stars (481 reviews)
- [PayPal Payments](https://www.g2.com/products/paypal/reviews) — 4.4/5 stars (2746 reviews)
- [Amazon Pay for Business](https://www.g2.com/products/amazon-pay-for-business/reviews) — 4.5/5 stars (583 reviews)
- [Thryv](https://www.g2.com/products/thryv/reviews) — 4.2/5 stars (1998 reviews)
- [Payoneer](https://www.g2.com/products/payoneer/reviews) — 3.2/5 stars (367 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4070 reviews)

---
## Top Discussions

### Lightspeed Retail

- Title: [What does the company Lightspeed do?](https://www.g2.com/discussions/what-does-the-company-lightspeed-do) — 5 comments
  > **Top comment:** "Point Of Sale Software"
- Title: [What are the key features of a POS system?](https://www.g2.com/discussions/lightspeed-retail-what-are-the-key-features-of-a-pos-system) — 1 comment
  > **Top comment:** "Lightspeed is very user friendly. The search tool is very handy. The option to show pictures of the items you are selling on the screen helps as a teaching..."

### Shopify POS

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/lightspeed-retail-vs-shopify-shopify-pos)