G2 reviewers report that Kudos excels in user satisfaction, boasting a higher overall rating compared to Reward Gateway. Users appreciate the ease of use of Kudos, highlighting its quick and efficient recognition process, which allows team members to easily acknowledge each other's contributions.
According to verified reviews, Reward Gateway shines in providing valuable discounts and rewards, with users noting the special deals available for gift cards and the ability to recognize co-workers. This feature is particularly beneficial for those looking to enhance employee engagement through tangible rewards.
Reviewers mention that Kudos has a more robust implementation process, with many users praising its user-friendly portal that facilitates immediate recognition through automated emails. This quick setup is a significant advantage for teams looking to foster a culture of appreciation without lengthy onboarding.
Users say that Reward Gateway offers a comprehensive suite of features, including discounted gift cards and a variety of recognition options. However, some users feel that it may not fully meet their specific workflow needs, indicating potential configuration challenges.
Reviewers highlight that Kudos provides a more engaging experience for peer recognition, with features that allow users to celebrate milestones like birthdays and accomplishments. This focus on social recognition helps build a positive team atmosphere, which is a key aspect of employee experience.
According to recent feedback, both platforms are well-rated for their support quality, but Kudos edges out slightly with a higher score. Users appreciate the responsive support from Kudos, which enhances their overall experience and helps resolve issues more efficiently.
Joel has a good answer for you though Your Kudos Administrator might have defined for every amount of point a reward for it, you will need also to contact...Read more
What is the best way to get points added so you can get rewards?
3 Comments
OZ
Up to my experience, the best way is to ask your colleagues to help you.Read more
Fond has a concierge discount negotiation feature. If you’d like a specific discount/vendor, log into your admin account, click on Manage Store and on the...Read more
It would be great if these points could be used to vredit a phone bill, energy bill etc
2 Comments
SK
Well, you can't exactly do that, but you can put the points on a prepaid VISA and then use that to pay said bills.Read more
Do you receive benefits from the discounts you offer?
1 Comment
Official Response from Fond
No — our gift cards are always redeemable at face value and there are no activation fees. For merchandise, the points price an employee pays reflects MSRP...Read more
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