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Compare Konch.ai and Otter.ai 
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At a Glance
Market Segments
Small-Business (80.0% of reviews)
Small-Business (73.8% of reviews)
Entry-Level Pricing
No pricing available
Free 1 User
Konch.ai
Star Rating
(20)4.5 out of 5
Market Segments
Small-Business (80.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Konch.aiOtter.ai
Star Rating
(442)4.4 out of 5
Market Segments
Small-Business (73.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Otter.ai excels in dictation with a score of 8.5, while Konch.ai shines with a higher score of 9.1, indicating better performance in voice recognition capabilities.
- Reviewers mention that Otter.ai's transcription features, particularly speaker identification and timecode management, are rated at 7.5 and 8.6 respectively, whereas Konch.ai offers superior performance with scores of 8.0 and 8.8, making it a more reliable choice for detailed meeting notes.
- G2 users highlight that Otter.ai's automated note-taking feature is rated at 8.9, which is impressive, but Konch.ai's overall editing capabilities, including text editing at 9.0, provide a more polished user experience.
- Users on G2 report that while both products have strong integrations, Konch.ai scores higher in data security with a rating of 9.3, which is a critical factor for businesses concerned about compliance and data protection.
- Reviewers mention that Otter.ai's quality of support is rated at 8.5, but Konch.ai outperforms with a score of 9.1, indicating a more responsive and helpful customer service experience.
- Users say that Otter.ai's ease of use is rated at 9.1, which is commendable, but Konch.ai surpasses this with a score of 9.5, suggesting a more intuitive interface that enhances user satisfaction.
Pricing
Entry-Level Pricing
Konch.ai
No pricing availableOtter.ai
Basic
Free
1 User
For those who want to give it a try
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
Free Trial
Konch.ai
Free Trial is available
Otter.ai
Free Trial is available
Ratings
Meets Requirements
8.9
19
8.7
372
Ease of Use
9.5
19
9.0
377
Ease of Setup
9.2
6
9.0
271
Ease of Admin
Not enough data
8.6
88
Quality of Support
9.0
19
8.4
238
Has the product been a good partner in doing business?
Not enough data
8.6
81
Product Direction (% positive)
9.4
20
8.8
361
Features by Category
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
6.1
67
Not enough data
Feature Not Available
Not enough data
6.8
16
Organization
Not enough data
Feature Not Available
Not enough data
8.4
67
Not enough data
7.6
17
Performance Analysis
Not enough data
6.6
68
Not enough data
6.8
67
Sales Analysis
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
8.1
61
Not enough data
8.6
60
Agentic AI - AI Sales Assistant
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Business Instant Messaging
Not enough data
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Generative AI - Business Instant Messaging
Not enough data
9.3
5
AI - Business Instant Messaging
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
8.7
89
Not enough data
8.3
88
Not enough data
8.5
86
Not enough data
7.5
22
Agent Performance Management
Not enough data
7.7
74
Not enough data
8.7
82
Not enough data
8.6
81
Generative AI
Not enough data
8.7
78
Agentic AI - Conversation Intelligence
Not enough data
8.2
23
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
8.3
23
Not enough data
8.3
22
Not enough data
8.2
22
Not enough data
7.7
22
Voice
9.1
18
8.5
184
8.7
18
8.0
195
Transcription
8.2
18
7.7
192
8.9
17
8.7
179
8.5
18
7.9
157
8.9
16
7.3
159
Editing
8.6
17
8.1
171
8.6
17
Feature Not Available
9.1
17
7.9
175
8.5
17
Feature Not Available
Integration
9.4
17
7.9
156
8.3
17
7.6
52
9.0
17
8.3
168
Feature Not Available
7.8
149
8.4
16
8.0
159
Agentic AI - Transcription
Not enough data
8.4
50
Not enough data
8.2
49
Not enough data
7.9
48
Meeting Prep - AI Meeting Assistants
Feature Not Available
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Meeting Automation - AI Meeting Assistants
Not enough data
8.9
177
Not enough data
8.0
175
Feature Not Available
8.4
175
Meeting Insights - AI Meeting Assistants
Feature Not Available
8.0
169
Feature Not Available
7.7
169
Not enough data
8.7
173
Accessibility - AI Meeting Assistants
Not enough data
Feature Not Available
Feature Not Available
8.6
171
Feature Not Available
Feature Not Available
Agentic AI - AI Meeting Assistants
Not enough data
8.3
84
Not enough data
7.9
83
Not enough data
7.8
85
Not enough data
8.0
83
Deployment & Integration - Voice Recognition
Not enough data
8.5
17
Not enough data
7.5
16
Not enough data
8.5
17
Not enough data
8.9
17
Performance Optimization - Voice Recognition
Not enough data
8.0
17
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
8.0
15
Not enough data
8.8
15
Security & Compliance - Voice Recognition
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
8.6
15
Advanced AI & Biometric Features - Voice Recognition
Not enough data
7.7
15
Not enough data
8.1
15
Not enough data
8.1
16
Not enough data
7.2
16
Agentic AI - Voice Recognition
Not enough data
8.4
15
Agentic AI - Note-Taking Software
Not enough data
9.0
28
Action Item Detection - AI Note-taking Software
Not enough data
8.5
63
Not enough data
8.9
63
Automatic Transcription - AI Note-taking Software
Not enough data
8.7
65
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.3
61
Language & Accent Support - AI Note-taking Software
Not enough data
7.6
62
Multi-Platform Integration - AI Note-taking Software
Not enough data
7.8
63
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.1
59
Searchable Note Archives - AI Note-taking Software
Not enough data
8.2
62
Speaker Identification - AI Note-taking Software
Not enough data
7.9
65
Categories
Categories
Shared Categories
Konch.ai and Otter.ai are categorized as AI Meeting Assistants and Transcription
Unique Categories
Konch.ai has no unique categories
Otter.ai is categorized as AI Note-Taking Software, Business Instant Messaging, Conversation Intelligence, AI Sales Assistant, Note-Taking Software, and Voice Recognition
Reviews
Reviewers' Company Size
Konch.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.0%
Computer Software
20.0%
Marketing and Advertising
10.0%
Education Management
10.0%
Consulting
5.0%
Other
30.0%
Marketing and Advertising
11.4%
Computer Software
11.4%
Information Technology and Services
7.1%
Consulting
6.9%
Higher Education
5.0%
Other
58.1%
Discussions
Konch.ai has no discussions with answers
What is Otter.ai used for?
2 Comments
AN
TranscriptionRead more
What does otter AI do?
2 Comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
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