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# Klara vs Relatient Comparison - What are their main differences?

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KlaraRelatient[+ Add Product](#)

Reviews

**Klara** [

4.6/5(112)

](https://www.g2.com/products/klara/reviews#reviews)

**Relatient** [

4.8/5(27)

](https://www.g2.com/products/relatient/reviews#reviews)

Pricing

**Klara**
No pricing available

**Relatient**
 **Contact Relatient for a Quote** · Pricing for Providers

**Pricing Insights**
from reviews

Time to Implement

**Klara**
1 month

Based on 25 responses

**Relatient**
1 month

Based on 10 responses

Return on Investment

**Klara**
8 months

Based on 22 responses

**Relatient**
Not enough reviews yet

Perceived Cost

**Klara**
$$$$$

**Relatient**
$$$$$

Average Discount

**Klara**
19%

**Relatient**
Not enough reviews yet

 ![Klara](https://images.g2crowd.com/uploads/product/hd_favicon/a006e0e3081e1053335901ae253c280e/klara.svg "Klara")

 ![Relatient](https://images.g2crowd.com/uploads/product/hd_favicon/51e2e408741bbcca1bb1d6dbdae0f4ec/relatient.svg "Relatient")

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Pros & Cons

**Klara**
[
Communication (23)
](https://www.g2.com/products/klara/reviews?filters%5Bsentiment_snippet%5D=1171587&qs=pros-and-cons#reviews)[
Ease of Use (21)
](https://www.g2.com/products/klara/reviews?filters%5Bsentiment_snippet%5D=1170102&qs=pros-and-cons#reviews)[
Limited Features (6)
](https://www.g2.com/products/klara/reviews?filters%5Bsentiment_snippet%5D=1170751&qs=pros-and-cons#reviews)[
Communication Issues (5)
](https://www.g2.com/products/klara/reviews?filters%5Bsentiment_snippet%5D=1169989&qs=pros-and-cons#reviews)

**Relatient**
Not enough data

Screenshots

**Klara**
 ![Klara screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/124538/Athena-Promotional-06.png)

**Relatient**
 ![Relatient screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1448055/Contact-Center---Central-Schedule-Overview-_5_.png)

Ratings

Meets Requirements

**Klara**

9.2

9.285

**Relatient**

9.5

9.523

Ease of Use

**Klara**

9.2

9.287

**Relatient**

9.5

9.523

Ease of Setup

**Klara**

9.3

9.358

**Relatient**

9.1

9.121

Ease of Admin

**Klara**

9.5

9.534

**Relatient**

8.7

8.721

Quality of Support

**Klara**

9.0

9.079

**Relatient**

9.1

9.123

Has the product been a good partner in doing business?

**Klara**

9.0

9.033

**Relatient**

9.6

9.621

Product Direction (% positive)

**Klara**

9.0

9.083

**Relatient**

10.0

10.023

Features

HIPAA Compliant Messaging[Hide 41 FeaturesShow 41 Features](javascript:void(0);)

9.4

59

9.4

12

Platform

User Authorization - HIPAA Compliant Messaging

9.4

55

9.5(won by 0.1)

10

Compliant Texting - HIPAA Compliant Messaging

9.5(won by 0.3)

55

9.2

12

Clinical Communication - HIPAA Compliance

9.3

54

9.5(won by 0.2)

7

HIPAA Compliance - HIPAA Compliant Messaging

9.5(won by 0.3)

55

9.2

10

Operating Systems - HIPAA Compliant Messaging

9.4(won by 0.1)

52

9.3

9

Message Lifespan - HIPAA Compliant Messaging

9.4

52

9.5(won by 0.1)

7

Workflow Enhancement - HIPAA Compliant Messaging

9.3(won by 0.1)

55

9.2

8

Compliant Emailing - HIPAA Compliant Messaging

Feature Not Available

9.5(won by default)

10

PCI Compliance

Not enough data

Not enough data

Additional Functionality

Customizable Templates

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

For Healthcare

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

API

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Document Templates

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Patient Engagement[Hide 99 FeaturesShow 99 Features](javascript:void(0);)

8.9

75

8.9

16

Patient-Centered Functions

Online Presence Management

9.1(won by 0.5)

63

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.6

6

|

Verified

Patient Feedback Management

9.1(won by 0.1)

62

9.0

7

Patient Portal

8.1(won by default)

19

Not enough data

Patient Communications

9.3(won by default)

58

Not enough data

Integration with Wearables

Feature Not Available

Feature Not Available

Third-Party Integrations

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Patient Records Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Intake Management

Not enough data

Not enough data

Records Management

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Operations

Workflow Management

9.2

70

9.3(won by 0.1)

12

|

Verified

Interoperability

9.0(won by 0.1)

65

8.9

11

|

Verified

Engagement Measuring

9.2(won by 0.6)

64

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.6

6

Digital Intake Forms

8.9(won by default)

66

Not enough data

Patient Satisfaction Management

9.0(won by default)

56

Not enough data

EHR Integration

8.9(won by default)

52

Not enough data

IPC Systems Integration

Feature Not Available

Feature Not Available

Patient Intake

Not enough data

Not enough data

Patient Engagement

Not enough data

Not enough data

Care Plan Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Care Summaries

Not enough data

Not enough data

EHR-Agnostic

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Generative AI

AI Text Summarization

8.6(won by default)

16

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Scheduling

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Referral Tracking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Marketing Automation

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

For Healthcare

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Patient Education

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Patient Questionnaires

Not enough data

Not enough data

Onboarding

Not enough data

Not enough data

Confirmations/Reminders

Not enough data

Not enough data

Appointment Scheduling

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Medication History

Not enough data

Not enough data

Online Refills

Not enough data

Not enough data

Messaging

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

API

Not enough data

Not enough data

Prescription Renewal

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Historical Reporting

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Lab Results

Not enough data

Not enough data

Telemedicine

Not enough data

Not enough data

One-to-One Messaging

Not enough data

Not enough data

Patient Monitoring

Not enough data

Not enough data

Health Record Access

Not enough data

Not enough data

Medical Billing

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Bill Payment

Not enough data

Not enough data

For Medical Purposes

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Two-Way Audio & Video

Not enough data

Not enough data

Video Consultations

Not enough data

Not enough data

Secure Messaging

Not enough data

Not enough data

Patient Intake[Hide 43 FeaturesShow 43 Features](javascript:void(0);)

9.2

25

Not enough data

Patient Convenience 

Tablets and Kiosks

9.3(won by default)

25

Not enough data

Payment Collection

9.1(won by default)

24

Not enough data

Form Workflow

9.6(won by default)

23

Not enough data

Patient Check-in

9.6(won by default)

23

Not enough data

Mobile Patient Intake

9.7(won by default)

23

Not enough data

Customizable Forms

Not enough data

Not enough data

Data Collection

Not enough data

Not enough data

Administration 

Patient Data Transfer

9.3(won by default)

23

Not enough data

HIPAA Compliance

9.4(won by default)

24

Not enough data

Insurance Credentialing

8.6(won by default)

23

Not enough data

ID Verification

8.6(won by default)

23

Not enough data

Appointment Scheduler Integration

8.7(won by default)

22

Not enough data

E-Signature

9.0(won by default)

22

Not enough data

Insurance Eligibility Verification

Not enough data

Not enough data

Patient Records Management

Not enough data

Not enough data

Additional Functionality

Onsite Registration

Not enough data

Not enough data

Patient Scheduling

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Wireless Internet Access Control

Not enough data

Not enough data

Photo Capture

Not enough data

Not enough data

Self Check-In/Check-Out

Not enough data

Not enough data

QR Codes

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Interactive Content

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Digital Signage

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Wayfinding

Not enough data

Not enough data

Virtual Keyboard

Not enough data

Not enough data

User Session Management

Not enough data

Not enough data

Customizable User Interface

Not enough data

Not enough data

For Medical Purposes

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Timeout

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Touch Screen

Not enough data

Not enough data

ID Scanning

Not enough data

Not enough data

Telemedicine[Hide 59 FeaturesShow 59 Features](javascript:void(0);)

9.4

22

Not enough data

Technology

Telecommunications

9.5(won by default)

22

Not enough data

Low Bandwidth Support

9.8(won by default)

20

Not enough data

EHR Integration

8.9(won by default)

20

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Administration

Practice Branding

8.9(won by default)

20

Not enough data

Practice Specific

Feature Not Available

Not enough data

Charting And Documentation

Feature Not Available

Not enough data

Multi-Provider Practice

Not enough data

Not enough data

Compliance

HIPAA Compliance

9.6(won by default)

22

Not enough data

State Regulation Compliance

9.7(won by default)

19

Not enough data

Additional Functionality

Customizable Templates

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

For Medical Purposes

Not enough data

Not enough data

Appointment Scheduling

Not enough data

Not enough data

Softphone

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Records Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Remote Treatment Planning

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Practice Management

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

API

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Confirmations/Reminders

Not enough data

Not enough data

Online Forms

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

One-to-One Messaging

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Medical Billing

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Virtual Waiting Room

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

E-Prescribing

Not enough data

Not enough data

Two-Way Audio & Video

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Show 1 feature category with incomplete data

Patient Scheduling[Hide 41 FeaturesShow 41 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Patient Records Management

Not enough data

Not enough data

Pre-Appointment Screening

Not enough data

Not enough data

EMR/EHR

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Broadcast Messaging

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Cancellation Management

Not enough data

Not enough data

Room Scheduling

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Faculty/Staff Management

Not enough data

Not enough data

Recurring Appointments

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Multiple Appointment Types

Not enough data

Not enough data

API

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

No-Show Tracking

Not enough data

Not enough data

Patient Portal

Not enough data

Not enough data

Multi-Physician

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Wait List Management

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Patient Communications

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Prescription Renewal

Not enough data

Not enough data

Patient Questionnaires

Not enough data

Not enough data

Insurance Eligibility Verification

Not enough data

Not enough data

Patient Intake

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Virtual Meetings

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Check-in/Check-out

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Online Scheduling

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Klara](https://images.g2crowd.com/uploads/product/hd_favicon/a006e0e3081e1053335901ae253c280e/klara.svg "Klara")](https://www.g2.com/products/klara/reviews)

Klara

Small-Business(50 or fewer emp.)

75.7%

Mid-Market(51-1000 emp.)

20.4%

Enterprise(\> 1000 emp.)

3.9%

[![Relatient](https://images.g2crowd.com/uploads/product/hd_favicon/51e2e408741bbcca1bb1d6dbdae0f4ec/relatient.svg "Relatient")](https://www.g2.com/products/relatient/reviews)

Relatient

Small-Business(50 or fewer emp.)

53.8%

Mid-Market(51-1000 emp.)

38.5%

Enterprise(\> 1000 emp.)

7.7%

Small-Business

(50 or fewer emp.)

75.7%

53.8%

Mid-Market

(51-1000 emp.)

20.4%

38.5%

Enterprise

(\> 1000 emp.)

3.9%

7.7%

Reviewers' Industry

[![Klara](https://images.g2crowd.com/uploads/product/hd_favicon/a006e0e3081e1053335901ae253c280e/klara.svg "Klara")](https://www.g2.com/products/klara/reviews)
Klara

Medical Practice

43.7%

Hospital & Health Care

35.0%

Health, Wellness and Fitness

7.8%

Mental Health Care

2.9%

Alternative Medicine

2.9%

Other

7.8%

[![Relatient](https://images.g2crowd.com/uploads/product/hd_favicon/51e2e408741bbcca1bb1d6dbdae0f4ec/relatient.svg "Relatient")](https://www.g2.com/products/relatient/reviews)
Relatient

Hospital & Health Care

57.7%

Medical Practice

30.8%

Health, Wellness and Fitness

11.5%

&dash;

&dash;

Other

0.0%

FAQs

## Klara vs Relatient FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between Klara vs Relatient?

Relatient stands out for higher overall reviewer satisfaction and a stronger Meets Requirements score, while Klara is more widely reviewed and praised for communication efficiency.

| [Klara](https://www.g2.com/products/klara/reviews) | [Relatient](https://www.g2.com/products/relatient/reviews) |
| --- | --- |
| 4.6/5 (112 reviews) | 4.8/5 (27 reviews) |
| Small-Business | Small-Business |
| 9.3 | 9.1 |
| 9.0 | 9.1 |
| Communication Efficiency (8 all-time mentions) | Meets Requirements (9.5/10) |

### How do the pricing models of Klara and Relatient compare?

Relatient is rated higher for value with a superior Meets Requirements score and higher overall satisfaction on G2.

- **Klara:** Reviewers highlight time and cost savings, with many citing convenience and efficiency as key value drivers.
- **Relatient:** Reviewers consistently praise Relatient for reducing no-show rates and providing strong value through automation and patient reminders.

### What are the best alternatives to Klara and Relatient?

The top three alternatives to Klara and Relatient are Artera, OhMD, and Luma Health.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Klara](https://www.g2.com/products/klara/reviews) | 4.6/5 (112 reviews) | Small-Business | Reviewers cite time and cost savings | Communication Efficiency (8 all-time mentions) |
| [Relatient](https://www.g2.com/products/relatient/reviews) | 4.8/5 (27 reviews) | Small-Business | Reviewers highlight reduced no-show rates | Meets Requirements (9.5/10) |
| [Artera](https://www.g2.com/products/artera/reviews) | 4.8/5 (100 reviews) | — | — | — |
| [OhMD](https://www.g2.com/products/ohmd/reviews) | 4.8/5 (170 reviews) | Small-Business | — | — |
| [Luma Health](https://www.g2.com/products/luma-health/reviews) | 4.8/5 (84 reviews) | Mid-Market | — | — |

### Which Patient Engagement features should I prioritize when comparing Klara and Relatient?

Buyers should prioritize Patient Communications, Ease of Use, Quality of Support, Meets Requirements, and Messaging Features when comparing Klara and Relatient.

- **Patient Communications:** Klara (18 all-time mentions), Relatient (—)
- **Ease of Use:** Klara 9.2, Relatient 9.5
- **Quality of Support:** Klara 9.0, Relatient 9.1
- **Meets Requirements:** Klara 9.2, Relatient 9.5
- **Messaging Features:** Klara (8 all-time mentions), Relatient (—)

### What are the pros and cons of Klara vs Relatient?

Klara's headline strength is communication efficiency, while Relatient excels in meeting requirements and reducing no-shows.

- **Klara strengths:** Communication (23 all-time mentions), Ease of Use (21), Patient Communication (18), Texting Communication (12), Messaging Management (10), Customer Support (9), Setup Ease (7), Security (7).
- **Klara trade-offs:** Limited Features (6), Communication Issues (5), occasional glitches and interface limitations cited in recent reviews.
- **Relatient strengths:** High Meets Requirements score (9.5), strong value in reducing no-show rates, praised for automation and reminders, customer service frequently highlighted as outstanding.
- **Relatient trade-offs:** Some reviewers note the need to contact support for message changes and desire for more self-serve customization.

### Is Klara or Relatient better for small businesses?

Klara is the better fit for small businesses, with a larger review base and strong small-business sentiment.

- **Klara:** Largest segment is Small-Business, with reviewers consistently citing ease of use, quick setup, and communication benefits for small teams.
- **Relatient:** Largest segment is Small-Business, with reviewers highlighting value in reducing no-shows and strong customer service, but with fewer total reviews.

### Which Patient Engagement platform has better integrations?

Relatient is favored for integrations, with reviewers specifically citing EMR compatibility and compliant emailing features.

- **Klara:** Reviewers mention integration with existing systems and EMRs, but no specific third-party tools are named in recent reviews.
- **Relatient:** Reviewers highlight integration with Allscripts and EMR platforms, as well as compliant emailing features unique to Relatient.

### How do Klara and Relatient compare on customer support?

Klara and Relatient are rated at parity for Quality of Support, with scores of 9.0 and 9.1 respectively, below the materiality threshold.

- **Klara:** Reviewers cite quick, efficient support and easy access to customer service, with 9 all-time mentions of Customer Support.
- **Relatient:** Reviewers consistently praise outstanding customer service, responsiveness, and support for implementation and ongoing needs.

### Which is easier to implement, Klara or Relatient?

Klara and Relatient are rated at parity for Ease of Setup, with scores of 9.3 and 9.1 respectively, indicating both are easy to implement.

- **Klara:** Reviewers frequently describe setup as straightforward, easy to learn, and quick to implement, with 7 all-time mentions of Setup Ease.
- **Relatient:** Reviewers highlight easy setup and implementation, with positive experiences noted for onboarding and training.

### Which product has better Patient Communications?

Klara is more frequently cited for Patient Communications, with 18 all-time mentions and strong reviewer sentiment, while Relatient is not specifically cited for this feature.

- **Klara:** Patient Communication (18 all-time mentions), Ease of Use 9.2, Messaging Features (8 all-time mentions).
- **Relatient:** Meets Requirements 9.5, but no specific all-time mentions for Patient Communications.

Alternatives

**Klara Alternatives**

 ![OhMD](https://images.g2crowd.com/uploads/product/hd_favicon/d83973218c5581ff37977ce08eb76336/ohmd.svg "OhMD")

[
OhMD
](/products/ohmd/reviews)

 ![Artera](https://images.g2crowd.com/uploads/product/hd_favicon/c619a60f8a657ea0d68d754fc42864d3/artera.svg "Artera")

[
Artera
](/products/artera/reviews)

 ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave")

[
Weave
](/products/weave-weave/reviews)

 ![Luma Health](https://images.g2crowd.com/uploads/product/hd_favicon/3de399aee762161e0d1d991d08df1cab/luma-health.svg "Luma Health")

[
Luma Health
](/products/luma-health/reviews)

**Relatient Alternatives**

 ![Artera](https://images.g2crowd.com/uploads/product/hd_favicon/c619a60f8a657ea0d68d754fc42864d3/artera.svg "Artera")

[
Artera
](/products/artera/reviews)

 ![Luma Health](https://images.g2crowd.com/uploads/product/hd_favicon/3de399aee762161e0d1d991d08df1cab/luma-health.svg "Luma Health")

[
Luma Health
](/products/luma-health/reviews)

 ![Solutionreach](https://images.g2crowd.com/uploads/product/hd_favicon/acbbbfea6ed9fc6c2400e1b2335818b5/solutionreach.svg "Solutionreach")

[
Solutionreach
](/products/solutionreach/reviews)

 ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave")

[
Weave
](/products/weave-weave/reviews)

## Klara vs Relatient

When assessing the two solutions, reviewers found Relatient easier to use and do business with overall. However, reviewers preferred the ease of set up with Klara, along with administration.

- Reviewers felt that Relatient meets the needs of their business better than Klara.
- When comparing quality of ongoing product support, reviewers felt that Relatient is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Relatient over Klara.