G2 reviewers report that Invoca excels in providing call attribution and conversation intelligence, which allows marketing and sales teams to gain real visibility into customer interactions. Users appreciate how it helps optimize marketing spending by tracking calls from various channels.
Users say that NinjaCat offers a user-friendly interface that makes it easy to navigate and connect to multiple data sources like GA4 and Google Ads. This feature is particularly praised for simplifying the reporting process, making it a solid choice for those who prioritize ease of use.
Reviewers mention that Invoca's quality of support is notably high, with a score that reflects its responsiveness and helpfulness. Users have highlighted the platform's ability to provide actionable insights from customer conversations, enhancing their overall experience.
According to verified reviews, NinjaCat faces challenges in spend management, with users noting that it could improve in this area. While it connects well to various data sources, some users feel it lacks depth in financial tracking capabilities compared to Invoca.
G2 reviewers report that Invoca's implementation process is quick and intuitive, which is a significant advantage for businesses looking to get up and running without extensive delays. Users have praised the onboarding experience, making it easier to integrate into existing workflows.
Users say that while NinjaCat is straightforward to use, it may not provide the same level of customer insights as Invoca. Reviewers have expressed a desire for deeper analytics capabilities to better understand customer behavior and optimize marketing strategies.
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Plug-and-Present marketing performance reports. Richly visualized analytics, automatically generated into sleek presentations, with less effort.
How do you insure your customers data safety from your employees at invoca ?
2 Comments
MD
Invoca does not capture or store any credit card or billing information. Additionally, we have had no problems with security in over 2 years of extensive...Read more
How granular are call attribution analytics?
2 Comments
Official Response from Invoca
Invoca captures any data from the website (e.g. URL query string parameters, first-party cookie values, HTML elements) and attribute this data to the...Read more
Is the solution HIPAA, PCI, or GDPR compliant, and what compromises will I need to make?
2 Comments
Official Response from Invoca
Yes, Invoca takes data security and customer privacy very seriously. For healthcare Invoca is HIPAA compliant and will sign a BAA. In addition, Invoca is...Read more
What is the best way to implement filtering for Google Analytics location data?
1 Comment
JS
Hey Victorya! After setting up a Custom Filter to exclude or include your chosen parameters, with a custom name, "Geo Blocked Bots," you should be able to...Read more
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