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At a Glance
Market Segments
Mid-Market (54.0% of reviews)
Small-Business (56.3% of reviews)
Entry-Level Pricing
Free 10000 Sessions Per Month
No pricing available
Heap
Star Rating
(1,095)4.4 out of 5
Market Segments
Mid-Market (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing plansUXCam
Star Rating
(211)4.6 out of 5
Market Segments
Small-Business (56.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UXCamHeap vs UXCam
When assessing the two solutions, reviewers found UXCam easier to use, set up, and administer. Reviewers also preferred doing business with UXCam overall.
- Reviewers felt that UXCam meets the needs of their business better than Heap.
- When comparing quality of ongoing product support, reviewers felt that UXCam is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of UXCam over Heap.
Pricing
Entry-Level Pricing
Heap
Free
Free
10000 Sessions Per Month
Find product-market fit
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources
UXCam
No pricing availableFree Trial
Heap
Free Trial is available
UXCam
Free Trial is available
Ratings
Meets Requirements
8.6
856
8.8
156
Ease of Use
8.1
866
8.6
159
Ease of Setup
8.5
314
8.9
92
Ease of Admin
8.6
317
9.1
75
Quality of Support
8.7
679
9.3
150
Has the product been a good partner in doing business?
8.8
299
9.2
76
Product Direction (% positive)
8.7
795
8.8
137
Features by Category
Metrics
8.6
397
Not enough data
8.4
365
Not enough data
8.3
327
Not enough data
9.0
398
Not enough data
8.8
391
Not enough data
8.0
305
Not enough data
8.1
279
Not enough data
8.7
347
Not enough data
8.7
368
Not enough data
Reporting
8.6
365
Not enough data
8.0
293
Not enough data
8.7
330
Not enough data
8.3
358
Not enough data
8.2
205
Not enough data
8.4
225
Not enough data
8.3
375
Not enough data
Other
8.4
339
Not enough data
8.0
185
Not enough data
7.6
192
Not enough data
8.2
214
Not enough data
8.1
149
Not enough data
8.0
45
Not enough data
7.9
47
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
274
Not enough data
8.6
99
Not enough data
8.6
412
Not enough data
8.7
388
Not enough data
User Identification
8.1
41
8.3
73
8.6
94
8.5
79
8.5
68
8.4
79
Tracking & Reporting
8.6
102
8.9
79
8.4
93
8.6
74
8.1
80
8.5
71
8.1
97
8.6
82
8.2
96
8.7
77
8.4
90
8.9
81
Metrics
8.3
65
8.7
79
7.9
51
8.6
79
8.0
56
8.2
76
8.2
57
8.2
76
8.4
68
8.3
75
User Behavior
9.4
83
8.7
46
9.0
73
8.0
42
9.0
69
8.7
48
A/B Testing
9.1
52
8.3
47
8.9
24
7.5
40
9.3
61
8.4
45
9.3
44
7.9
40
Visitor Information
9.3
66
8.6
44
8.9
61
8.0
44
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
8.3
300
7.9
33
8.7
358
8.6
37
8.5
327
8.0
34
8.7
352
8.4
37
7.9
105
7.9
30
8.4
223
7.8
31
7.8
92
7.2
30
8.3
254
7.7
28
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.6
85
Not enough data
8.4
87
Not enough data
8.6
83
Not enough data
8.2
69
Not enough data
7.8
72
Not enough data
7.3
49
Not enough data
Administration
8.1
69
Not enough data
8.2
50
Not enough data
8.5
65
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Crash Monitoring
Not enough data
9.0
34
Not enough data
8.6
29
Not enough data
8.6
29
Crash Data
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
9.0
34
Metrics
8.3
65
8.7
79
7.9
51
8.6
79
8.0
56
8.2
76
8.2
57
8.2
76
8.4
68
8.3
75
Platform Basics
9.2
30
Not enough data
9.2
31
Not enough data
Platform Data
9.1
32
Not enough data
8.7
34
Not enough data
9.2
33
Not enough data
8.9
33
Not enough data
Platform Additional Functionality
9.2
33
Not enough data
8.9
31
Not enough data
7.9
15
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.7
18
Not enough data
9.1
23
Not enough data
9.0
26
Not enough data
9.3
25
Not enough data
Process Management
9.1
23
Not enough data
9.1
23
Not enough data
9.4
26
Not enough data
9.3
25
Not enough data
System Management
9.4
20
Not enough data
9.3
14
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
7.7
32
Not enough data
8.3
31
Not enough data
9.2
33
Not enough data
8.6
29
Not enough data
8.0
28
Reporting
Not enough data
8.6
35
Not enough data
8.8
34
Not enough data
8.6
32
Not enough data
8.5
32
Metrics
8.3
65
8.7
79
7.9
51
8.6
79
8.0
56
8.2
76
8.2
57
8.2
76
8.4
68
8.3
75
Variation Testing
8.5
37
7.5
35
Feature Not Available
Feature Not Available
8.7
45
Feature Not Available
8.6
45
Feature Not Available
8.3
43
Feature Not Available
8.2
29
7.8
30
Reporting
8.4
64
8.4
46
8.2
65
8.6
52
Personalization
Feature Not Available
8.0
43
Feature Not Available
8.1
40
8.3
38
8.3
41
Administration
8.1
52
8.4
43
7.8
15
8.1
39
8.5
62
8.5
49
8.9
63
9.0
49
Categories
Categories
Shared Categories
Heap and UXCam are categorized as Product Analytics, Session Replay, Mobile App Analytics, and Mobile App Optimization
Unique Categories
Heap is categorized as E-Commerce Analytics, Digital Analytics, Enterprise Feedback Management, and Customer Journey Analytics
UXCam is categorized as Heatmap Tools and Mobile Crash Reporting
Reviews
Reviewers' Company Size
Heap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UXCam
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.4%
Information Technology and Services
12.0%
Financial Services
9.0%
Marketing and Advertising
7.6%
Internet
5.4%
Other
49.4%
Financial Services
14.5%
Computer Software
11.1%
Information Technology and Services
8.7%
Health, Wellness and Fitness
7.2%
Hospital & Health Care
6.8%
Other
51.7%
Discussions
Does Heap work with multiple domains or websites?
1 Comment
MM
yes it supports, for instance we have 5 different websites, and you can create each project for each websites and do you analysis, all you need is to just...Read more
Does Heap support multiple projects on the same account?
1 Comment
MM
yes it supports multiple projects, Under the menu accounts, settings u can add multi projects. Read more
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
1 Comment
MM
It should work for sure, heap will look for user visit on the page, and event actions triggered on the components on the object the present in your page. Read more
What is UXCam used for?
1 Comment
Official Response from UXCam
Companies like Costa Coffee and JobNimbus use UXCam to understand user behavior.
UXCam helped JobNimbus improve their ratings on the Play Store from 2.5...Read more
UXCam has no more discussions with answers
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