# HappyFox Help Desk vs Issuetrak Comparison

| | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 137 | 63 | 
| **Largest Market Segment** | Mid-Market (44.4% of reviews) | Mid-Market (40.4% of reviews) | 
| **Entry Level Price** | $24.00 1 agent Per Month | Starting at $26.00 1 per agent Per Month | 

---
## Top Pros & Cons

### HappyFox Help Desk

Pros:
- Ease of Use (7 reviews)
- Customer Support (5 reviews)

Cons:
- Call Functionality (1 reviews)
- Complex Usability (1 reviews)

### Issuetrak

**Not enough data**

---
## Ratings Comparison
| Rating | HappyFox Help Desk | Issuetrak | 
|---|---|---|
  | **Meets Requirements** | 8.8 (126 reviews) | 8.0 (58 reviews) | 
  | **Ease of Use** | 9.3 (127 reviews) | 8.2 (59 reviews) | 
  | **Ease of Setup** | 8.9 (96 reviews) | 8.0 (42 reviews) | 
  | **Ease of Admin** | 9.0 (95 reviews) | 8.3 (43 reviews) | 
  | **Quality of Support** | 9.1 (120 reviews) | 9.0 (56 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (91 reviews) | 9.3 (43 reviews) | 
  | **Product Direction (% positive)** | 9.0 (125 reviews) | 7.8 (59 reviews) | 

---
## Pricing

### HappyFox Help Desk

#### Entry-Level Pricing

Plan: Basic

Price: $24.00 1 agent Per Month

Key Features:
- Unlimited Tickets
- Omnichannel Ticket Creation
- SLA Management

[Browse all 5 editions](https://www.g2.com/products/happyfox-help-desk/pricing)

#### Free Trial

Yes

### Issuetrak

#### Entry-Level Pricing

Plan: Cloud

Price: Starting at $26.00 1 per agent Per Month

Description: Great for use cases such as Issue Tracking, Help Desk, and Complaint Management!
Cloud and on-premises hosting
Agent-only Team Plans or Unlimited FREE User Support Plans!
Free Trial available.

Key Features:
- On-Premises or Cloud
- Unlimited Free Users
- Dashboard and Issue Hub

[Learn more about Issuetrak](https://www.g2.com/products/issuetrak/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **HappyFox Help Desk** | 8.6/10 | 87 |
| **Issuetrak** | 7.7/10 | 44 |

#### Ticket and Case Management

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Ticket creation user experience** | 9.2 (69 reviews) ✓ Verified | 8.4 (43 reviews) ✓ Verified | 
| **Ticket response user experience** | 9.1 (68 reviews) ✓ Verified | 8.1 (43 reviews) ✓ Verified | 
| **Workflow** | 8.8 (62 reviews) ✓ Verified | 7.9 (42 reviews) ✓ Verified | 
| **Response Automation** | 8.9 (64 reviews) ✓ Verified | 8.2 (39 reviews) | 
| **SLA Management** | 8.8 (47 reviews) ✓ Verified | 7.4 (24 reviews) | 
| **Attachments/Screencasts** | 8.4 (60 reviews) ✓ Verified | 8.1 (41 reviews) ✓ Verified | 
| **Ticket Collaboration** | 8.9 (58 reviews) ✓ Verified | 8.1 (40 reviews) ✓ Verified | 
| **Customer and Contacts Database** | 8.5 (18 reviews) ✓ Verified | 7.8 (24 reviews) ✓ Verified | 

#### Generative AI

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Agentic AI - Help Desk

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Communication Channels

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Customer Portal** | 8.9 (49 reviews) ✓ Verified | 8.2 (30 reviews) ✓ Verified | 
| **Email to Case** | 9.0 (60 reviews) ✓ Verified | 8.4 (32 reviews) ✓ Verified | 
| **Chat/Live Support** | 8.5 (25 reviews) ✓ Verified | 7.3 (15 reviews) ✓ Verified | 
| **Social Integration** | 8.6 (23 reviews) ✓ Verified | Not enough data | 
| **Voice** | 8.3 (7 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Mobile User Support** | 7.3 (28 reviews) ✓ Verified | 5.7 (18 reviews) | 
| **Customization ** | 8.3 (51 reviews) ✓ Verified | 7.7 (30 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.7 (45 reviews) ✓ Verified | 8.3 (30 reviews) ✓ Verified | 
| **Integration** | 8.8 (28 reviews) ✓ Verified | 6.7 (11 reviews) ✓ Verified | 
| **Reporting** | 8.2 (58 reviews) ✓ Verified | 6.8 (38 reviews) ✓ Verified | 
| **Dashboards** | 8.4 (55 reviews) ✓ Verified | 7.9 (38 reviews) ✓ Verified | 

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **HappyFox Help Desk** | N/A | N/A |
| **Issuetrak** | N/A | N/A |

#### Administration

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Change Management** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **Reports & Analytics** | Not enough data | Not enough data | 

#### Service Desk

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Help Desk** | Not enough data | Not enough data | 
| **Incident Reports** | Not enough data | Not enough data | 
| **Process Workflow** | Not enough data | Not enough data | 

#### Management

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **Administration Console** | Not enough data | Not enough data | 
| **Access Management** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **Policy Dictation** | Not enough data | Not enough data | 

#### Functionality

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Ticketing System** | Not enough data | Not enough data | 
| **Performance Logging** | Not enough data | Not enough data | 
| **Alerting** | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Contact Center Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **HappyFox Help Desk** | N/A | N/A |
| **Issuetrak** | N/A | N/A |

#### Administration

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Database Management ** | Not enough data | Not enough data | 
| **Data Workflows** | Not enough data | Not enough data | 
| **Issue Management** | Not enough data | Not enough data | 

#### Knowledge Management

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | 
| **Publishing Workflows** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 

#### Compliance

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Policies and Controls** | Not enough data | Not enough data | 
| **Data Governance** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 
| **Auditing** | Not enough data | Not enough data | 

#### Customer Support

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Intelligent Search** | Not enough data | Not enough data | 
| **Suggestions** | Not enough data | Not enough data | 
| **Decision Trees** | Not enough data | Not enough data | 

#### Data Security

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Risk Data Attributes** | Not enough data | Not enough data | 
| **Data Transport** | Not enough data | Not enough data | 
| **Access Management** | Not enough data | Not enough data | 
| **Multi-Factor Authentication** | Not enough data | Not enough data | 

#### Administration

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

#### Generative AI

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Customer Communications Management

| Product | Score | Reviews |
|---|---|---|
| **HappyFox Help Desk** | N/A | N/A |
| **Issuetrak** | N/A | N/A |

#### Channels

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Multi-Channel Coverage** | Not enough data | Not enough data | 
| **Open Listening** | Not enough data | Not enough data | 
| **Physical Media** | Not enough data | Not enough data | 

#### Design

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Communications Strategy Development** | Not enough data | Not enough data | 
| **Create Content** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Inbound Identification** | Not enough data | Not enough data | 
| **Regulatory Compliance** | Not enough data | Not enough data | 

#### Generative AI

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Complaint Management

| Product | Score | Reviews |
|---|---|---|
| **HappyFox Help Desk** | N/A | N/A |
| **Issuetrak** | N/A | N/A |

#### Usability

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **All-Employee Access** | Not enough data | Not enough data | 
| **Supporting Documents** | Not enough data | Not enough data | 
| **Two-Way Communication** | Not enough data | Not enough data | 

#### Reporting

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Priority Case Alerts** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Performance Monitoring** | Not enough data | Not enough data | 

#### Generative AI

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Shared Inbox

| Product | Score | Reviews |
|---|---|---|
| **HappyFox Help Desk** | N/A | N/A |
| **Issuetrak** | N/A | N/A |

#### Productivity Tools

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Notes** | Not enough data | Not enough data | 
| **Internal Discussion** | Not enough data | Not enough data | 
| **Assignments and Tasks** | Not enough data | Not enough data | 
| **Workflows** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Tagging System** | Not enough data | Not enough data | 

#### Analytics

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Trends** | Feature Not Available | Not enough data | 
| **Performance Tracking** | Not enough data | Not enough data | 
| **Email Tracking** | Not enough data | Not enough data | 

#### Agentic AI - Shared Inbox

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **HappyFox Help Desk** | N/A | N/A |
| **Issuetrak** | N/A | N/A |

#### Monitoring

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Constant Monitoring** | Not enough data | Not enough data | 
| **Timely Alerts** | Not enough data | Not enough data | 
| **TIcket Accuracy** | Not enough data | Not enough data | 
| **AI Monitoring** | Not enough data | Not enough data | 

#### Management Tools

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Ticket Assignment** | Not enough data | Not enough data | 
| **Standardization** | Not enough data | Not enough data | 
| **Lifecycle Visualization** | Not enough data | Not enough data | 

#### Generative AI

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Agentic AI - Incident Management

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Conversational Support

| Product | Score | Reviews |
|---|---|---|
| **HappyFox Help Desk** | N/A | N/A |
| **Issuetrak** | N/A | N/A |

#### Conversational Platform

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Omnichannel** | Not enough data | Not enough data | 
| **Contextual Engagement** | Feature Not Available | Not enough data | 
| **Proactive Engagement** | Not enough data | Not enough data | 

#### Support Automation

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Intelligent Routing** | Not enough data | Not enough data | 
| **Seamless Escalation** | Not enough data | Not enough data | 
| **Transcripts** | Not enough data | Not enough data | 
| **Self-Serve Support** | Not enough data | Not enough data | 

#### Generative AI

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **HappyFox Help Desk** | 8.1/10 | 32 |
| **Issuetrak** | N/A | N/A |

#### Generative AI

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Self-Service Experience

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Knowledge Base** | 8.7 (25 reviews) | Not enough data | 
| **Searchable Articles** | 8.9 (23 reviews) | Not enough data | 
| **Community Forums** | 6.7 (7 reviews) | Not enough data | 
| **Mobile Optimization** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 

#### Self-Service Platform

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Branding** | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | 
| **Artificial Intelligence** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **HappyFox Help Desk** | N/A | N/A |
| **Issuetrak** | N/A | N/A |

#### Generative AI

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Process

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Mentions** | Not enough data | Not enough data | 
| **Tickets** | Not enough data | Not enough data | 
| **Macros** | Not enough data | Not enough data | 

#### Channels

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Email** | Not enough data | Not enough data | 
| **Social** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Phone** | Not enough data | Not enough data | 
| **Text** | Not enough data | Not enough data | 

#### Insight

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Surveys** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **Visitor Activity** | Not enough data | Not enough data | 
| **Help Desk** | Not enough data | Not enough data | 

### Digital Customer Service Platforms

| Product | Score | Reviews |
|---|---|---|
| **HappyFox Help Desk** | N/A | N/A |
| **Issuetrak** | N/A | N/A |

#### Generative AI

| Feature | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Help Desk Software](https://www.g2.com/categories/help-desk), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)

**Unique to HappyFox Help Desk (7):** [Shared Inbox Software](https://www.g2.com/categories/shared-inbox), [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms), [Conversational Support Software](https://www.g2.com/categories/conversational-support), [Complaint Management Software](https://www.g2.com/categories/complaint-management), [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service)

**Unique to Issuetrak (2):** [Incident Management Software](https://www.g2.com/categories/incident-management), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools)


---
## Reviewer Demographics

### By Company Size

| Segment | HappyFox Help Desk | Issuetrak | 
|---|---|---|
| **Small-Business** | 42.9% | 24.6% | 
| **Mid-Market** | 44.4% | 40.4% | 
| **Enterprise** | 12.7% | 35.1% | 

### By Industry

#### HappyFox Help Desk

- **Information Technology and Services:** 14.8%
- **Computer Software:** 9.6%
- **Consumer Goods:** 4.4%
- **Higher Education:** 4.4%
- **Real Estate:** 3.7%
- **Education Management:** 3.0%
- **Internet:** 3.0%
- **Retail:** 3.0%
- **Marketing and Advertising:** 3.0%
- **Media Production:** 2.2%
- **Other:** 48.9%

#### Issuetrak

- **Information Technology and Services:** 14.5%
- **Telecommunications:** 8.1%
- **Hospital & Health Care:** 8.1%
- **Education Management:** 6.5%
- **Financial Services:** 6.5%
- **Computer Software:** 4.8%
- **Accounting:** 3.2%
- **Computer Networking:** 3.2%
- **Electrical/Electronic Manufacturing:** 3.2%
- **Furniture:** 3.2%
- **Other:** 38.7%

---
## Alternatives

### Alternatives to HappyFox Help Desk

- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3745 reviews)
- [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) — 4.4/5 stars (7598 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6935 reviews)
- [Help Scout](https://www.g2.com/products/help-scout/reviews) — 4.4/5 stars (427 reviews)
- [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1539 reviews)
- [TeamSupport](https://www.g2.com/products/teamsupport/reviews) — 4.4/5 stars (891 reviews)
- [Kayako](https://www.g2.com/products/kayako/reviews) — 4.0/5 stars (225 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3851 reviews)
- [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7329 reviews)
- [Hiver](https://www.g2.com/products/hiver/reviews) — 4.6/5 stars (1283 reviews)

### Alternatives to Issuetrak

- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6935 reviews)
- [TeamSupport](https://www.g2.com/products/teamsupport/reviews) — 4.4/5 stars (891 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3745 reviews)
- [Help Scout](https://www.g2.com/products/help-scout/reviews) — 4.4/5 stars (427 reviews)
- [Kayako](https://www.g2.com/products/kayako/reviews) — 4.0/5 stars (225 reviews)
- [Vivantio](https://www.g2.com/products/vivantio/reviews) — 4.3/5 stars (295 reviews)
- [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) — 4.4/5 stars (7598 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3851 reviews)
- [Autotask](https://www.g2.com/products/autotask/reviews) — 4.3/5 stars (588 reviews)
- [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1539 reviews)

---
## Top Discussions

### HappyFox Help Desk

No discussions available for this product.

### Issuetrak

- Title: [What is required for installation?](https://www.g2.com/discussions/what-is-required-for-installation) — 2 comments, 1 upvote
  > **Top comment:** "IssueTrak is a web-based software application available for On-Premises installation using your own web server and database platform or hosted and maintained..."
- Title: [What is Issuetrak used for?](https://www.g2.com/discussions/what-is-issuetrak-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Issuetrak is used by organizations to track tickets at their help desk, whether for internal IT requests or external customer support requests. A number of..."
- Title: [Where is your support team based?](https://www.g2.com/discussions/support-team) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Our Virginia-based support team maintains at least a 97% customer satisfaction rate and is available 24/7.

•	Web-based, email, mobile issue/ticket..."
- Title: [What kinds of businesses & industries are working with Issuetrak?](https://www.g2.com/discussions/755-industries-using-issuetrak) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "
Issuetrak is at the same time easy to use AND highly customizable, offering many user-defined options. This is why our customer base spans a wide range of..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/happyfox-help-desk-vs-issuetrak)