# What is required for installation?

What are the system requirements for IssueTrak installation?

##### Post Metadata
- Posted at: almost 11 years ago
- Net upvotes: 1


## Comments
### Comment 1

IssueTrak is offered in the cloud, and on premises.  To run it in the cloud, all you need is a web browser.  If you want to run it on your own servers, you need Microsoft SQL Server and IIS.  Contact our Support department if you have additional questions -- support@issuetrak.com.

##### Comment Metadata
- Posted at: over 10 years ago
- Author title: Executive Chairman at IssueTrak, Inc.
- Net upvotes: 1


### Comment 2

IssueTrak is a web-based software application available for On-Premises installation using your own web server and database platform or hosted and maintained on the IssueTrak Cloud.  
IssueTrak On-Premises installations can reside on the same or separate machines; dedicated or shared machines; or physical or virtual machines that meet the following hardware and software requirements:  

Database Server:
Dual Core 1.8 GHz processor|4GB available RAM | 4GB available hard disk space (minimum)
Windows Server 2008 or higher (32 or 64-bit; Standard, Enterprise or Datacenter Edition)
Microsoft SQL Server 2008 R2 or higher (32 or 64-bit; Standard, Enterprise or Business Intelligence Edition)

Web Server:
Dual Core 1.8 GHz processor | 4GB available RAM | 4GB available hard disk space (minimum)
Windows Server 2008 or higher (32 or 64-bit; Standard, Enterprise or Datacenter Edition)
Microsoft Internet Information Services (IIS) 7.0, 7.5, 8.0 or 8.5

Or Same Machine
Dual Core 1.8 GHz processor|4GB available RAM | 4GB available hard disk space (minimum)
Windows Server 2008 or higher (32 or 64-bit; Standard, Enterprise or Datacenter Edition)
Microsoft SQL Server 2008 R2 or higher (32 or 64-bit; Standard, Enterprise or Business Intelligence Edition)
Microsoft Internet Information Services (IIS) 7.0, 7.5, 8.0 or 8.5

Other Requirements
For both Cloud and On-Premises installations, a web browser is required.  IssueTrak can be accessed via Internet Explorer 11+, Chrome 36+ and Firefox 31+.


##### Comment Metadata
- Posted at: almost 11 years ago
- Author title: Sales Engineer at Issuetrak
- Net upvotes: 1



## Related Product
[Issuetrak](https://www.g2.com/products/issuetrak/reviews)

## Related Category
[Help Desk](https://www.g2.com/categories/help-desk)

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