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Compare Gusto and Heartland Payroll+ 
Featured Products
At a Glance
Market Segments
Small-Business (84.2% of reviews)
Small-Business (86.5% of reviews)
Entry-Level Pricing
Starting at $49.00 Per Month
No pricing available
Gusto
Star Rating
(8,467)4.6 out of 5
Market Segments
Small-Business (84.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansHeartland Payroll+
Star Rating
(136)4.2 out of 5
Market Segments
Small-Business (86.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Heartland Payroll+Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in user experience, with many praising its intuitive interface that simplifies payroll and expense management. Users appreciate features like the ability to log hours easily and split shifts into multiple time blocks, making it particularly beneficial for startups.
- Users say that Heartland Payroll+ offers a smooth transition from previous payroll systems, highlighting its quick response times and easy access to employee information. However, some users feel that it lacks the comprehensive features that Gusto provides, which may limit its effectiveness for more complex payroll needs.
- Reviewers mention that Gusto's implementation process is notably quick and straightforward, with many users emphasizing the ease of setup and compliance. This is a significant advantage for businesses looking to get up and running without extensive delays.
- According to verified reviews, Gusto consistently receives higher ratings for customer support quality. Users appreciate the responsive assistance they receive, which contrasts with Heartland Payroll+, where some users have noted that support could be more robust.
- G2 reviewers highlight Gusto's superior day-to-day usability, with features like direct deposit and time-off accrual being particularly well-received. Users find these functionalities enhance their overall payroll experience, making it easier to manage employee payments and benefits.
- Users report that while Heartland Payroll+ has strengths in scheduling and time management, it may not match Gusto's overall capabilities in payroll processing and reporting. Some users have noted that Gusto's reporting features provide more insights, which can be crucial for small businesses looking to track their financial health effectively.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
Heartland Payroll+
No pricing availableFree Trial
Gusto
Free Trial is available
Heartland Payroll+
No trial information availableRatings
Meets Requirements
9.4
6,435
9.1
118
Ease of Use
9.5
6,645
8.7
117
Ease of Setup
9.3
5,292
8.3
79
Ease of Admin
9.3
2,265
8.6
80
Quality of Support
9.0
5,361
8.8
117
Has the product been a good partner in doing business?
9.1
2,263
8.7
80
Product Direction (% positive)
9.2
6,517
7.6
114
Features by Category
Core HR
8.8
904
Not enough data
9.0
921
Not enough data
8.1
795
Not enough data
8.6
845
Not enough data
8.8
864
Not enough data
8.7
870
Not enough data
Generative AI
7.2
472
Not enough data
Platform
8.2
2238
Not enough data
8.0
2045
Not enough data
Feature Not Available
Not enough data
8.9
2274
Not enough data
9.2
2276
Not enough data
8.9
2182
Not enough data
8.8
2243
Not enough data
9.1
2266
Not enough data
Employee Self Service
9.5
5176
|
Verified
8.6
76
|
Verified
8.9
4676
|
Verified
8.8
34
|
Verified
9.0
4729
|
Verified
7.0
26
|
Verified
Administration
9.4
4996
|
Verified
9.1
84
|
Verified
9.1
4608
|
Verified
8.4
51
|
Verified
9.6
5078
|
Verified
9.5
88
|
Verified
8.9
4443
|
Verified
8.7
5
9.2
4655
|
Verified
9.1
78
|
Verified
8.8
4157
|
Verified
9.1
46
|
Verified
9.1
4367
|
Verified
9.4
42
|
Verified
9.2
4540
|
Verified
9.7
64
|
Verified
9.2
4543
|
Verified
9.6
75
|
Verified
Taxes
9.3
4853
|
Verified
9.2
86
|
Verified
9.2
4725
|
Verified
9.0
81
|
Verified
Feature Not Available
Feature Not Available
Integration
8.6
4093
|
Verified
8.6
20
|
Verified
8.8
4113
|
Verified
8.5
23
|
Verified
8.8
4159
|
Verified
8.8
23
|
Verified
8.6
3900
|
Verified
8.4
16
|
Verified
Platform
9.0
4584
|
Verified
8.8
84
|
Verified
9.2
4570
|
Verified
8.8
78
|
Verified
9.3
4827
|
Verified
8.7
87
|
Verified
9.2
4450
|
Verified
9.1
65
|
Verified
Benefits Administration Platform Features
9.0
1358
Not enough data
8.9
1313
Not enough data
8.4
1218
Not enough data
9.0
1330
Not enough data
9.1
1307
Not enough data
9.2
1345
Not enough data
9.0
1276
Not enough data
8.8
1251
Not enough data
Benefits Administration Platform Features
9.0
1358
Not enough data
8.9
1313
Not enough data
8.4
1218
Not enough data
9.0
1330
Not enough data
9.1
1307
Not enough data
9.2
1345
Not enough data
9.0
1276
Not enough data
9.1
928
Not enough data
8.8
1251
Not enough data
8.5
1058
Not enough data
8.3
975
Not enough data
8.9
1040
Not enough data
Generative AI
7.2
838
Not enough data
7.2
835
Not enough data
7.1
830
Not enough data
Platform
8.2
2238
Not enough data
8.0
2045
Not enough data
Feature Not Available
Not enough data
8.9
2274
Not enough data
9.2
2276
Not enough data
8.9
2182
Not enough data
8.8
2243
Not enough data
9.1
2266
Not enough data
Automation
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.5
183
Not enough data
9.2
192
Not enough data
8.9
183
Not enough data
Platform Performance
8.8
189
Not enough data
8.5
177
Not enough data
Platform Functionality
9.1
184
Not enough data
8.5
180
Not enough data
8.8
177
Not enough data
Platform Additional Functionality
8.8
180
Not enough data
8.4
174
Not enough data
8.1
171
Not enough data
Generative AI
7.3
157
Not enough data
Performance reviews
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Goals
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.2
773
Not enough data
9.2
778
Not enough data
Platform Administration
8.6
711
Not enough data
9.1
756
Not enough data
9.0
763
Not enough data
Platform Payment Content
9.0
760
Not enough data
8.4
652
Not enough data
9.1
735
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
7.6
241
Not enough data
7.9
242
Not enough data
7.8
244
Not enough data
7.9
245
Not enough data
8.0
246
Not enough data
Platform Content
8.7
1152
Not enough data
9.1
1175
Not enough data
9.2
1176
Not enough data
8.4
1087
Not enough data
8.8
1101
Not enough data
8.6
1093
Not enough data
Platform Additional Functionality
9.2
1153
Not enough data
8.7
1092
Not enough data
8.5
1066
Not enough data
8.9
1112
Not enough data
9.1
1135
Not enough data
Platform Data
8.4
1018
Not enough data
8.7
1057
Not enough data
8.8
1041
Not enough data
Platform
8.2
2238
Not enough data
8.0
2045
Not enough data
Feature Not Available
Not enough data
8.9
2274
Not enough data
9.2
2276
Not enough data
8.9
2182
Not enough data
8.8
2243
Not enough data
9.1
2266
Not enough data
Recruiting and Onboarding
8.0
992
Not enough data
9.0
1102
Not enough data
Categories
Categories
Shared Categories
Gusto and Heartland Payroll+ are categorized as Payroll
Unique Categories
Gusto is categorized as Contractor Payments, Contractor Management, Time & Attendance, Onboarding, Benefits Administration, Core HR, HCM Software, and Performance Management
Heartland Payroll+ has no unique categories
Reviews
Reviewers' Company Size
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Heartland Payroll+
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
5.5%
Computer Software
5.2%
Accounting
5.2%
Health, Wellness and Fitness
4.7%
Hospital & Health Care
4.6%
Other
74.8%
Retail
7.5%
Construction
7.5%
Insurance
6.0%
Restaurants
5.3%
Non-Profit Organization Management
5.3%
Other
68.4%
Discussions
Is there an app for Gusto payroll?
4 Comments
MM
Yes it’s gusto wallet but it’s used by employees or payees not payroll provider.
Read more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
How can I get my employee set up to view her payroll details?
1 Comment
Official Response from Heartland Payroll+
Employees are always able to see their check details on their pay stub. However, if they have a direct deposit and do not receive a hard direct deposit slip,...Read more
Is there a way to add an Earning at the end of month payroll, every other payroll automatically?
1 Comment
Official Response from Heartland Payroll+
Yes, we can set that up in the system for a client. Your dedicated payroll specialist would be able to create additional payroll grids and earning codes (or...Read more
Heartland Payroll+ has no more discussions with answers
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