Introducing G2.ai, the future of software buying.Try now
Compare Guru and Haystack 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Helpjuice
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
BlueDocs
Visit Website
At a Glance
Market Segments
Mid-Market (57.5% of reviews)
Mid-Market (68.6% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
Contact Us
Guru
Star Rating
(2,325)4.7 out of 5
Market Segments
Mid-Market (57.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansHaystack
Star Rating
(215)4.7 out of 5
Market Segments
Mid-Market (68.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about HaystackSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Guru excels in gamification features, scoring a perfect 10.0, which reviewers say enhances engagement and motivation among team members. In contrast, Haystack's gamification score of 6.8 indicates it may lack the same level of interactive elements that keep users involved.
- Reviewers mention that Guru's community building capabilities are robust, with a score of 9.6, allowing for effective collaboration and knowledge sharing. Haystack, with a score of 8.6, is seen as slightly less effective in fostering a strong community among users.
- Users on G2 highlight Guru's superior knowledge sharing features, scoring 9.8, which reviewers say facilitates easy access to information and resources. Haystack's score of 8.8 suggests it may not provide the same level of seamless knowledge transfer.
- Reviewers mention that Guru's content moderation features are highly rated at 9.7, ensuring that shared content is relevant and appropriate. In comparison, Haystack's score of 8.2 indicates that its moderation capabilities may not be as comprehensive, leading to potential issues with content quality.
- Users say that Guru's analytics and reporting tools, scoring 9.8, provide valuable insights into user engagement and content effectiveness. Haystack's lower score of 7.7 suggests that its analytics may not offer the same depth of information, which could hinder data-driven decision-making.
- G2 users report that Guru's user management features are highly effective, with a score of 9.7, allowing for easy administration of user roles and permissions. Haystack's score of 8.8 indicates that while it offers user management, it may not be as intuitive or feature-rich as Guru's offering.
Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Free Trial
Guru
Free Trial is available
Haystack
Free Trial is available
Ratings
Meets Requirements
9.2
1,918
9.3
190
Ease of Use
9.2
1,940
9.3
197
Ease of Setup
9.3
957
9.3
76
Ease of Admin
9.0
476
9.3
47
Quality of Support
9.3
1,516
9.3
138
Has the product been a good partner in doing business?
9.4
429
9.6
42
Product Direction (% positive)
9.2
1,817
9.3
194
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
9.3
112
Not enough data
9.3
110
Not enough data
9.3
112
Not enough data
Content Discovery
9.4
113
Not enough data
9.2
111
Not enough data
9.2
110
Not enough data
9.0
105
Not enough data
9.3
103
Not enough data
9.1
106
Not enough data
Generative AI
9.2
71
Not enough data
9.2
72
Not enough data
Administration
9.2
679
Not enough data
9.2
673
Not enough data
9.1
669
Not enough data
Knowledge Management
9.6
795
Not enough data
9.2
742
Not enough data
9.2
702
Not enough data
Compliance
9.2
692
Not enough data
9.1
660
Not enough data
9.2
656
Not enough data
9.1
635
Not enough data
Customer Support
9.2
765
Not enough data
9.2
724
Not enough data
9.0
648
Not enough data
Data Security
9.2
635
Not enough data
9.2
633
Not enough data
9.3
654
Not enough data
9.1
636
Not enough data
Administration
9.2
682
Not enough data
9.3
705
Not enough data
9.4
773
Not enough data
Generative AI
9.0
489
Not enough data
Knowledge Pages
9.0
689
Not enough data
9.1
643
Not enough data
9.0
688
Not enough data
8.8
589
Not enough data
8.9
550
Not enough data
9.1
562
Not enough data
Knowledge Dissemination
8.9
670
Not enough data
9.0
670
Not enough data
9.5
744
Not enough data
9.1
718
Not enough data
9.1
582
Not enough data
9.2
584
Not enough data
9.3
583
Not enough data
9.0
554
Not enough data
9.1
566
Not enough data
Agentic AI - Knowledge Base
8.6
102
Not enough data
9.0
105
Not enough data
8.9
103
Not enough data
Information Distribution
Not enough data
9.3
115
Not enough data
9.1
108
Not enough data
9.1
112
Not enough data
8.7
102
Not enough data
8.7
100
Employee Engagement
Not enough data
9.1
109
Not enough data
8.9
99
Not enough data
9.2
110
Not enough data
8.1
86
Not enough data
9.0
97
Not enough data
9.5
34
Not enough data
8.5
33
Not enough data
Feature Not Available
User Experience & Accessibility - Employee Communications
Not enough data
8.8
34
Not enough data
9.3
34
Not enough data
9.2
34
Not enough data
9.2
34
Content Distribution - Employee Communications
Not enough data
9.2
34
Not enough data
8.9
33
Not enough data
9.0
33
Additional Features - Employee Communications
Not enough data
8.7
34
Not enough data
8.5
33
Not enough data
8.4
32
Agentic AI - Employee Communications
Not enough data
8.5
11
Not enough data
8.8
12
Compatibility
9.3
100
Not enough data
8.9
96
Not enough data
8.9
94
Not enough data
Agentic AI - Enterprise Search Software
8.7
46
Not enough data
8.7
43
Not enough data
9.0
44
Not enough data
8.8
42
Not enough data
9.0
45
Not enough data
8.7
43
Not enough data
Search Queries
9.1
96
Not enough data
9.4
100
Not enough data
9.1
92
Not enough data
9.1
88
Not enough data
9.3
97
Not enough data
AI powered search - Enterprise Search Software
8.5
33
Not enough data
8.3
29
Not enough data
9.5
34
Not enough data
Functionality
9.0
95
Not enough data
9.3
99
Not enough data
9.1
97
Not enough data
Compatibility - Enterprise Search Software
8.9
29
Not enough data
9.5
32
Not enough data
8.7
29
Not enough data
Functionality - Enterprise Search Software
8.9
29
Not enough data
9.5
29
Not enough data
9.1
30
Not enough data
Search Queries - Enterprise Search Software
8.9
30
Not enough data
9.5
32
Not enough data
8.4
32
Not enough data
9.3
30
Not enough data
Responses
8.6
56
Not enough data
8.7
60
Not enough data
9.2
63
Not enough data
Automation - AI Agents
8.7
53
Not enough data
8.4
56
Not enough data
8.2
59
Not enough data
8.9
56
Not enough data
9.0
54
Not enough data
Platform
8.8
60
Not enough data
8.8
54
Not enough data
8.6
58
Not enough data
Autonomy - AI Agents
8.9
58
Not enough data
8.8
57
Not enough data
8.8
60
Not enough data
8.9
57
Not enough data
Generative AI
9.0
63
Not enough data
8.9
61
Not enough data
Content & Community Features - Enterprise Social Networking (ESN)
Not enough data
6.8
11
Not enough data
8.6
11
Not enough data
8.8
11
Not enough data
8.8
11
Admin & Reporting Features - Enterprise Social Networking (ESN)
Not enough data
8.2
10
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
7.7
10
Not enough data
8.8
10
Agentic AI - Enterprise Social Networking (ESN)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
8.0
28
Not enough data
8.3
28
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and Haystack share no categories
Unique Categories
Guru is categorized as Knowledge Base, AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Haystack is categorized as Enterprise Social Networking (ESN), Employee Intranet, and Employee Communications
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Haystack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.9%
Information Technology and Services
11.1%
Consumer Services
8.7%
Internet
6.4%
Financial Services
5.9%
Other
53.1%
Information Technology and Services
8.1%
Financial Services
8.1%
Hospital & Health Care
6.2%
Computer Software
6.2%
Marketing and Advertising
5.2%
Other
66.2%
Discussions
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
Haystack has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
