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Compare Greenshot and ScreenSteps 
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At a Glance
Market Segments
Mid-Market (41.9% of reviews)
Mid-Market (50.0% of reviews)
Entry-Level Pricing
No pricing available
Starting at $100.00 10 User Per Month
Greenshot
Star Rating
(164)4.8 out of 5
Market Segments
Mid-Market (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GreenshotScreenSteps
Star Rating
(54)4.7 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $100.00 10 User Per Month
Browse all 4 pricing plansGreenshot vs ScreenSteps
When assessing the two solutions, reviewers found Greenshot easier to use, set up, and administer. However, reviewers preferred doing business with ScreenSteps overall.
- Reviewers felt that Greenshot meets the needs of their business better than ScreenSteps.
- When comparing quality of ongoing product support, reviewers felt that ScreenSteps is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Greenshot over ScreenSteps.
Pricing
Entry-Level Pricing
Greenshot
No pricing availableScreenSteps
Answer Plan
Starting at $100.00
10 User Per Month
Ideal for teams who want to create a basic knowledge base to answer user questions.
- Online Knowledge Base
- Desktop Authoring Tool
- Implementation & Training Courses
Free Trial
Greenshot
No trial information availableScreenSteps
Free Trial is available
Ratings
Meets Requirements
9.5
143
9.2
38
Ease of Use
9.4
145
9.2
38
Ease of Setup
9.7
34
9.3
28
Ease of Admin
9.7
26
9.2
30
Quality of Support
9.0
57
9.6
33
Has the product been a good partner in doing business?
9.5
19
9.7
29
Product Direction (% positive)
8.9
137
8.1
36
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Knowledge Management
Not enough data
9.7
6
Not enough data
9.7
5
Not enough data
8.3
5
Compliance
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customer Support
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Data Security
Not enough data
Feature Not Available
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
9.2
6
Generative AI
Not enough data
Not enough data
Guide Options
Not enough data
9.7
5
Not enough data
9.7
6
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.4
6
Guide Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
9.0
5
Access Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.7
45
Not enough data
7.0
17
Not enough data
9.1
38
Not enough data
Platform Content
8.3
29
Not enough data
8.3
23
Not enough data
7.1
18
Not enough data
Platform Additional Functionality
8.7
30
Not enough data
7.6
19
Not enough data
Agentic AI - Screen and Video Capture
Not enough data
Not enough data
Task Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Checklist Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Availability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Greenshot and ScreenSteps share no categories
Unique Categories
Greenshot is categorized as Screen and Video Capture
ScreenSteps is categorized as Knowledge Base, Work Instructions, Contact Center Knowledge Base, and Standard Operating Procedures
Reviews
Reviewers' Company Size
Greenshot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScreenSteps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.4%
Computer Software
14.4%
Hospital & Health Care
5.6%
Internet
3.8%
Financial Services
3.8%
Other
53.1%
Computer Software
43.1%
Non-Profit Organization Management
5.9%
Financial Services
5.9%
Banking
5.9%
Real Estate
3.9%
Other
35.3%
Discussions
Do I have to pay for using Greenshot?
2 Comments
JF
Nope, it is open source and for freeRead more
Will greenshot have google drive or other cloud storage integration in near future?
1 Comment
PR
I think the answer is NoRead more
What is greenshot used for?
1 Comment
CR
Greenshot is used for taking screenshots, Greenshot can be easily initiated by pressing the 'print screen' button on your keyboard to then take super precise...Read more
What does ScreenSteps do?
2 Comments
PP
Screensteps is my go-to app for all the documentation I create. Adding screenshots to step-by-step narrative gives the visual while also teaching the steps. Read more
ScreenSteps has no more discussions with answers
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