# Top 10 Greenshot Alternatives & Competitors **Average Rating:** 4.8/5 **Total Number of Reviews:** 167 Greenshot is not the only option for Screen and Video Capture Software. Explore other competing options and alternatives. Other important factors to consider when researching alternatives to Greenshot include features and screen captures. The best overall Greenshot alternative is Snagit. Other similar apps like Greenshot are Camtasia, Lightshot, ShareX, and screenpresso. Greenshot alternatives can be found in [Screen and Video Capture Software](https://www.g2.com/categories/screen-and-video-capture) but may also be in [Video Editing Software](https://www.g2.com/categories/video-editing) or [Video Communications Software](https://www.g2.com/categories/video-communications). ## Best Paid & Free Alternatives to Greenshot - [Snagit](https://www.g2.com/products/snagit/reviews) - [Camtasia](https://www.g2.com/products/camtasia/reviews) - [Lightshot](https://www.g2.com/products/lightshot/reviews) - [ShareX](https://www.g2.com/products/sharex/reviews) - [screenpresso](https://www.g2.com/products/screenpresso/reviews) - [FastStone Capture](https://www.g2.com/products/faststone-capture/reviews) - [Zight](https://www.g2.com/products/zight/reviews) - [Loom](https://www.g2.com/products/atlassian-loom/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - [Droplr](https://www.g2.com/products/droplr/reviews) ## Top 10 Alternatives to Greenshot Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Greenshot stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Automotive, and Leisure, Travel & Tourism, and find the best product for your business. ### 1. [Snagit](https://www.g2.com/products/snagit/reviews) By TechSmith **Average Rating:** 4.7/5 **Total Reviews:** 5,992 Quickly create images and videos to give feedback, solve a problem, or show off something cool. Reviewers say compared to Greenshot, Snagit is: - More expensive - Better at support Categories in common with Greenshot: [Screen and Video Capture](https://www.g2.com/categories/screen-and-video-capture) **Compare:** [Greenshot vs Snagit](https://www.g2.com/compare/greenshot-vs-snagit) **Compare Snagit with other alternatives:** - [Snagit vs Camtasia](https://www.g2.com/compare/camtasia-vs-snagit) - [Snagit vs Lightshot](https://www.g2.com/compare/lightshot-vs-snagit) - [Snagit vs ShareX](https://www.g2.com/compare/sharex-vs-snagit) - [Snagit vs screenpresso](https://www.g2.com/compare/snagit-vs-screenpresso) - [Snagit vs FastStone Capture](https://www.g2.com/compare/faststone-capture-vs-snagit) - [Snagit vs Zight](https://www.g2.com/compare/snagit-vs-zight) - [Snagit vs Loom](https://www.g2.com/compare/atlassian-loom-vs-snagit) - [Snagit vs Zoom Workplace](https://www.g2.com/compare/snagit-vs-zoom-workplace) - [Snagit vs Droplr](https://www.g2.com/compare/droplr-vs-snagit) ### 2. [Camtasia](https://www.g2.com/products/camtasia/reviews) By TechSmith **Average Rating:** 4.6/5 **Total Reviews:** 1,763 Unleash the world’s most powerful screen recorder and video editor with everything you need to tell your story — powered by AI. Reviewers say compared to Greenshot, Camtasia is: - More expensive - Slower to reach roi Categories in common with Greenshot: [Screen and Video Capture](https://www.g2.com/categories/screen-and-video-capture) **Compare:** [Greenshot vs Camtasia](https://www.g2.com/compare/camtasia-vs-greenshot) **Compare Camtasia with other alternatives:** - [Camtasia vs Snagit](https://www.g2.com/compare/camtasia-vs-snagit) - [Camtasia vs Lightshot](https://www.g2.com/compare/camtasia-vs-lightshot) - [Camtasia vs ShareX](https://www.g2.com/compare/camtasia-vs-sharex) - [Camtasia vs screenpresso](https://www.g2.com/compare/camtasia-vs-screenpresso) - [Camtasia vs FastStone Capture](https://www.g2.com/compare/camtasia-vs-faststone-capture) - [Camtasia vs Zight](https://www.g2.com/compare/camtasia-vs-zight) - [Camtasia vs Loom](https://www.g2.com/compare/camtasia-vs-atlassian-loom) - [Camtasia vs Zoom Workplace](https://www.g2.com/compare/camtasia-vs-zoom-workplace) - [Camtasia vs Droplr](https://www.g2.com/compare/camtasia-vs-droplr) ### 3. [Lightshot](https://www.g2.com/products/lightshot/reviews) By Skillbrains **Average Rating:** 4.7/5 **Total Reviews:** 131 Screen capturing tool. Share screenshots on Facebook, Twitter. Upload screenshots to server. download from: http://app.prntscr.com/ Reviewers say compared to Greenshot, Lightshot is: - More expensive - Easier to set up - More usable Categories in common with Greenshot: [Screen and Video Capture](https://www.g2.com/categories/screen-and-video-capture) **Compare:** [Greenshot vs Lightshot](https://www.g2.com/compare/greenshot-vs-lightshot) **Compare Lightshot with other alternatives:** - [Lightshot vs Snagit](https://www.g2.com/compare/lightshot-vs-snagit) - [Lightshot vs Camtasia](https://www.g2.com/compare/camtasia-vs-lightshot) - [Lightshot vs ShareX](https://www.g2.com/compare/lightshot-vs-sharex) - [Lightshot vs screenpresso](https://www.g2.com/compare/lightshot-vs-screenpresso) - [Lightshot vs FastStone Capture](https://www.g2.com/compare/faststone-capture-vs-lightshot) - [Lightshot vs Zight](https://www.g2.com/compare/lightshot-vs-zight) - [Lightshot vs Loom](https://www.g2.com/compare/lightshot-vs-atlassian-loom) - [Lightshot vs Zoom Workplace](https://www.g2.com/compare/lightshot-vs-zoom-workplace) - [Lightshot vs Droplr](https://www.g2.com/compare/droplr-vs-lightshot) ### 4. [ShareX](https://www.g2.com/products/sharex/reviews) By ShareX **Average Rating:** 4.8/5 **Total Reviews:** 80 ShareX is a free and open-source application for Windows that enables users to capture or record any area of their screen with a single keystroke. It supports uploading images, text, and various file types to a wide range of destinations. With over 17 years of active development, ShareX is designed for power users seeking a comprehensive screen capture and file-sharing solution. Key Features and Functionality: - Screen Capture Methods: Offers various capture options, including fullscreen, active window, active monitor, region, and scrolling capture. - Screen Recording: Supports screen recording with audio, as well as recording in GIF format. - Image Editing: Includes a built-in image editor for annotating and modifying screenshots with borders, effects, and watermarks. - File Sharing: Allows uploading images, text, and other file types to over 80 supported destinations, such as Imgur, Flickr, Google Drive, and Dropbox. - Customizable Workflows: Enables users to define actions to be performed after capturing or recording, such as adding image effects, copying to clipboard, or uploading to a specific destination. - Productivity Tools: Offers additional tools like a color picker, QR code generator, hash checker, and screen ruler. Primary Value and User Solutions: ShareX provides a versatile and efficient solution for users who need to capture, edit, and share screen content seamlessly. Its extensive customization options and support for numerous destinations streamline workflows, making it an invaluable tool for professionals and enthusiasts alike. By integrating screen capture, recording, editing, and sharing functionalities into a single application, ShareX enhances productivity and simplifies the process of managing and distributing visual content. Reviewers say compared to Greenshot, ShareX is: - Better at meeting requirements Categories in common with Greenshot: [Screen and Video Capture](https://www.g2.com/categories/screen-and-video-capture) **Compare:** [Greenshot vs ShareX](https://www.g2.com/compare/greenshot-vs-sharex) **Compare ShareX with other alternatives:** - [ShareX vs Snagit](https://www.g2.com/compare/sharex-vs-snagit) - [ShareX vs Camtasia](https://www.g2.com/compare/camtasia-vs-sharex) - [ShareX vs Lightshot](https://www.g2.com/compare/lightshot-vs-sharex) - [ShareX vs screenpresso](https://www.g2.com/compare/sharex-vs-screenpresso) - [ShareX vs FastStone Capture](https://www.g2.com/compare/faststone-capture-vs-sharex) - [ShareX vs Zight](https://www.g2.com/compare/sharex-vs-zight) - [ShareX vs Loom](https://www.g2.com/compare/atlassian-loom-vs-sharex) - [ShareX vs Zoom Workplace](https://www.g2.com/compare/sharex-vs-zoom-workplace) - [ShareX vs Droplr](https://www.g2.com/compare/droplr-vs-sharex) ### 5. [screenpresso](https://www.g2.com/products/screenpresso/reviews) By Learnpulse SAS **Average Rating:** 4.6/5 **Total Reviews:** 43 Screenpresso is a screen capture tool designed for Windows users, enabling the creation of high-quality screenshots and HD videos for various applications such as training materials, collaborative design projects, and IT bug reports. Its lightweight design includes an integrated image editor, a user guide generator, and multiple sharing options, streamlining the process of capturing, editing, and distributing visual content. Key Features and Functionality: - Flexible Screen Capture: Allows capturing the full screen, specific windows, or selected regions with pixel-perfect accuracy. It also supports capturing scrolling windows, ensuring comprehensive content capture. - HD Video Recording: Records screen activities in lightweight MP4 format, with options to include system sounds and webcam footage. Features like video cropping, muting, and speed adjustments enhance the recording experience. - Built-in Image Editor: Offers a vector image editor to annotate screenshots with arrows, text boxes, callouts, and more. Users can apply effects such as drop shadows, rounded corners, and reflections to enhance visuals. - Document Generation: Automatically generates PDF, Microsoft Word (DOCX), or HTML documents from captured images and annotations, facilitating the rapid creation of user manuals and training guides. - Efficient Workflow Management: Provides a workspace to organize and access previous captures, with drag-and-drop functionality for seamless integration with other applications. - Easy Sharing Options: Enables quick sharing of captures via email or by publishing to cloud services like Google Drive, OneDrive, Dropbox, and Twitter without requiring registration. Primary Value and User Solutions: Screenpresso enhances communication and productivity by simplifying the process of capturing, editing, and sharing visual content. It reduces misunderstandings by providing clear visual explanations, making it invaluable for creating training materials, technical documentation, and collaborative projects. Its user-friendly interface and comprehensive feature set cater to professionals seeking an efficient and reliable screen capture solution. Reviewers say compared to Greenshot, screenpresso is: - More expensive - Easier to set up - More usable Categories in common with Greenshot: [Screen and Video Capture](https://www.g2.com/categories/screen-and-video-capture) **Compare:** [Greenshot vs screenpresso](https://www.g2.com/compare/greenshot-vs-screenpresso) **Compare screenpresso with other alternatives:** - [screenpresso vs Snagit](https://www.g2.com/compare/snagit-vs-screenpresso) - [screenpresso vs Camtasia](https://www.g2.com/compare/camtasia-vs-screenpresso) - [screenpresso vs Lightshot](https://www.g2.com/compare/lightshot-vs-screenpresso) - [screenpresso vs ShareX](https://www.g2.com/compare/sharex-vs-screenpresso) - [screenpresso vs FastStone Capture](https://www.g2.com/compare/faststone-capture-vs-screenpresso) - [screenpresso vs Zight](https://www.g2.com/compare/zight-vs-screenpresso) - [screenpresso vs Loom](https://www.g2.com/compare/atlassian-loom-vs-screenpresso) - [screenpresso vs Zoom Workplace](https://www.g2.com/compare/zoom-workplace-vs-screenpresso) - [screenpresso vs Droplr](https://www.g2.com/compare/droplr-vs-screenpresso) ### 6. [FastStone Capture](https://www.g2.com/products/faststone-capture/reviews) By FastStone Soft **Average Rating:** 4.7/5 **Total Reviews:** 28 FastStone Capture is a powerful, lightweight, yet full-featured screen capture tool and screen video recorder. Reviewers say compared to Greenshot, FastStone Capture is: - More expensive - More usable - Better at meeting requirements Categories in common with Greenshot: [Screen and Video Capture](https://www.g2.com/categories/screen-and-video-capture) **Compare:** [Greenshot vs FastStone Capture](https://www.g2.com/compare/faststone-capture-vs-greenshot) **Compare FastStone Capture with other alternatives:** - [FastStone Capture vs Snagit](https://www.g2.com/compare/faststone-capture-vs-snagit) - [FastStone Capture vs Camtasia](https://www.g2.com/compare/camtasia-vs-faststone-capture) - [FastStone Capture vs Lightshot](https://www.g2.com/compare/faststone-capture-vs-lightshot) - [FastStone Capture vs ShareX](https://www.g2.com/compare/faststone-capture-vs-sharex) - [FastStone Capture vs screenpresso](https://www.g2.com/compare/faststone-capture-vs-screenpresso) - [FastStone Capture vs Zight](https://www.g2.com/compare/faststone-capture-vs-zight) - [FastStone Capture vs Loom](https://www.g2.com/compare/faststone-capture-vs-atlassian-loom) - [FastStone Capture vs Zoom Workplace](https://www.g2.com/compare/faststone-capture-vs-zoom-workplace) - [FastStone Capture vs Droplr](https://www.g2.com/compare/droplr-vs-faststone-capture) ### 7. [Zight](https://www.g2.com/products/zight/reviews) By Zight **Average Rating:** 4.6/5 **Total Reviews:** 1,234 Share information faster with visual context for added clarity. Create, annotate, and share screenshots, videos, screen recordings, GIFs, and more. Reviewers say compared to Greenshot, Zight is: - More expensive Categories in common with Greenshot: [Screen and Video Capture](https://www.g2.com/categories/screen-and-video-capture) **Compare:** [Greenshot vs Zight](https://www.g2.com/compare/greenshot-vs-zight) **Compare Zight with other alternatives:** - [Zight vs Snagit](https://www.g2.com/compare/snagit-vs-zight) - [Zight vs Camtasia](https://www.g2.com/compare/camtasia-vs-zight) - [Zight vs Lightshot](https://www.g2.com/compare/lightshot-vs-zight) - [Zight vs ShareX](https://www.g2.com/compare/sharex-vs-zight) - [Zight vs screenpresso](https://www.g2.com/compare/zight-vs-screenpresso) - [Zight vs FastStone Capture](https://www.g2.com/compare/faststone-capture-vs-zight) - [Zight vs Loom](https://www.g2.com/compare/atlassian-loom-vs-zight) - [Zight vs Zoom Workplace](https://www.g2.com/compare/zight-vs-zoom-workplace) - [Zight vs Droplr](https://www.g2.com/compare/droplr-vs-zight) ### 8. [Loom](https://www.g2.com/products/atlassian-loom/reviews) By Atlassian **Average Rating:** 4.7/5 **Total Reviews:** 2,411 Communicate more effectively with video messaging for work. Individuals and teams can get started for free on our Starter plan. Reviewers say compared to Greenshot, Loom is: - More expensive - Better at support Categories in common with Greenshot: [Screen and Video Capture](https://www.g2.com/categories/screen-and-video-capture) **Compare:** [Greenshot vs Loom](https://www.g2.com/compare/greenshot-vs-atlassian-loom) **Compare Loom with other alternatives:** - [Loom vs Snagit](https://www.g2.com/compare/atlassian-loom-vs-snagit) - [Loom vs Camtasia](https://www.g2.com/compare/camtasia-vs-atlassian-loom) - [Loom vs Lightshot](https://www.g2.com/compare/lightshot-vs-atlassian-loom) - [Loom vs ShareX](https://www.g2.com/compare/atlassian-loom-vs-sharex) - [Loom vs screenpresso](https://www.g2.com/compare/atlassian-loom-vs-screenpresso) - [Loom vs FastStone Capture](https://www.g2.com/compare/faststone-capture-vs-atlassian-loom) - [Loom vs Zight](https://www.g2.com/compare/atlassian-loom-vs-zight) - [Loom vs Zoom Workplace](https://www.g2.com/compare/atlassian-loom-vs-zoom-workplace) - [Loom vs Droplr](https://www.g2.com/compare/droplr-vs-atlassian-loom) ### 9. [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) By Zoom **Average Rating:** 4.5/5 **Total Reviews:** 56,541 Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost. Reviewers say compared to Greenshot, Zoom Workplace is: - Slower to reach roi - More expensive Categories in common with Greenshot: [Screen and Video Capture](https://www.g2.com/categories/screen-and-video-capture) **Compare:** [Greenshot vs Zoom Workplace](https://www.g2.com/compare/greenshot-vs-zoom-workplace) **Compare Zoom Workplace with other alternatives:** - [Zoom Workplace vs Snagit](https://www.g2.com/compare/snagit-vs-zoom-workplace) - [Zoom Workplace vs Camtasia](https://www.g2.com/compare/camtasia-vs-zoom-workplace) - [Zoom Workplace vs Lightshot](https://www.g2.com/compare/lightshot-vs-zoom-workplace) - [Zoom Workplace vs ShareX](https://www.g2.com/compare/sharex-vs-zoom-workplace) - [Zoom Workplace vs screenpresso](https://www.g2.com/compare/zoom-workplace-vs-screenpresso) - [Zoom Workplace vs FastStone Capture](https://www.g2.com/compare/faststone-capture-vs-zoom-workplace) - [Zoom Workplace vs Zight](https://www.g2.com/compare/zight-vs-zoom-workplace) - [Zoom Workplace vs Loom](https://www.g2.com/compare/atlassian-loom-vs-zoom-workplace) - [Zoom Workplace vs Droplr](https://www.g2.com/compare/droplr-vs-zoom-workplace) ### 10. [Droplr](https://www.g2.com/products/droplr/reviews) By Droplr **Average Rating:** 4.5/5 **Total Reviews:** 397 Droplr is a file-sharing tool for Mac and Windows users. Effortlessly share files, screenshots, and screencasts with friends, colleagues, and clients. Reviewers say compared to Greenshot, Droplr is: - More expensive Categories in common with Greenshot: [Screen and Video Capture](https://www.g2.com/categories/screen-and-video-capture) **Compare:** [Greenshot vs Droplr](https://www.g2.com/compare/droplr-vs-greenshot) **Compare Droplr with other alternatives:** - [Droplr vs Snagit](https://www.g2.com/compare/droplr-vs-snagit) - [Droplr vs Camtasia](https://www.g2.com/compare/camtasia-vs-droplr) - [Droplr vs Lightshot](https://www.g2.com/compare/droplr-vs-lightshot) - [Droplr vs ShareX](https://www.g2.com/compare/droplr-vs-sharex) - [Droplr vs screenpresso](https://www.g2.com/compare/droplr-vs-screenpresso) - [Droplr vs FastStone Capture](https://www.g2.com/compare/droplr-vs-faststone-capture) - [Droplr vs Zight](https://www.g2.com/compare/droplr-vs-zight) - [Droplr vs Loom](https://www.g2.com/compare/droplr-vs-atlassian-loom) - [Droplr vs Zoom Workplace](https://www.g2.com/compare/droplr-vs-zoom-workplace) --- ## Greenshot Alternatives FAQs ### How does Greenshot compare to Snagit? According to G2 data, [Greenshot](https://www.g2.com/products/greenshot/reviews) holds a slightly higher average rating of 4.8/5 from 166 reviews compared to [Snagit](https://www.g2.com/products/snagit/reviews)'s 4.7/5 from 5,873 reviews. Greenshot scores higher on Ease of Admin (9.7 vs 9.3), Easier to Set Up (9.6 vs 9.4), Easier to Do Business With (9.5 vs 9.4), and Better at Meeting Requirements (9.5 vs 9.4), with deltas ranging from 0.1 to 0.4 points. Snagit leads slightly in Better at Support (9.1 vs 8.9) and More Usable (9.3 vs 9.4) by 0.2 and 0.1 points respectively. Sentiment analysis reveals that Snagit has a significantly larger volume of positive mentions, with 253 reviews praising its ease of use, 167 highlighting screenshot functionality, 148 noting easy editing, and 130 emphasizing screen recording capabilities. Greenshot's pros focus on ease of use and editing but with fewer mentions. Snagit users appreciate its extensive features including video recording, quick capture, and versatile editing tools, whereas Greenshot users note its lightweight nature and simplicity but mention limited features and lack of updates. Overall, [Snagit](https://www.g2.com/products/snagit/reviews) offers a more comprehensive and feature-rich solution favored for professional and daily use, while [Greenshot](https://www.g2.com/products/greenshot/reviews) is preferred for lightweight, straightforward screenshot needs with easier administration and setup. ### What are the best alternatives to Greenshot? The best alternatives to Greenshot include [Snagit](https://www.g2.com/products/snagit/reviews) (4.7/5 stars, 5,873 reviews), [Camtasia](https://www.g2.com/products/camtasia/reviews) (4.6/5 stars, 1,715 reviews), [ShareX](https://www.g2.com/products/sharex/reviews) (4.8/5 stars, 80 reviews), and [Lightshot](https://www.g2.com/products/lightshot/reviews) (4.7/5 stars, 131 reviews). These alternatives offer a range of enhanced features such as integrated video recording, advanced editing, and seamless sharing capabilities. ### What features do alternatives offer that Greenshot does not? Greenshot lacks video recording capabilities, cloud storage integration, advanced image editing tools, and support for multi-monitor workflows. It also does not offer AI-powered features or integrated sharing options beyond basic Imgur support. ### Which Screen and Video Capture tools do reviewers recommend instead of Greenshot? Reviewers highly recommend [Snagit](https://www.g2.com/products/snagit/reviews) for its ease of use, robust screenshot and video capture features, and powerful editing tools, with 253 mentions of ease of use and 167 mentions of screenshot functionality. [Camtasia](https://www.g2.com/products/camtasia/reviews) is praised for its integrated screen recording and video editing capabilities, supported by 194 mentions of ease of use and 120 mentions of easy editing. [ShareX](https://www.g2.com/products/sharex/reviews) is favored for its comprehensive free and open-source feature set including screen capture, recording, GIF creation, and automated workflows. [Loom](https://www.g2.com/products/loom/reviews) is recommended for quick and effective asynchronous video communication, with 330 mentions of ease of use and 260 mentions of easy recording. These tools are preferred over Greenshot for their expanded functionality, active development, and enhanced user experience. ### Why do users choose Snagit over Greenshot? Users choose [Snagit](https://www.g2.com/products/snagit/reviews) over [Greenshot](https://www.g2.com/products/greenshot/reviews) primarily for its robust feature set and versatility. With 253 mentions of ease of use and 130 mentions of screen recording, Snagit excels in providing not only screenshot capture but also video recording and editing capabilities, which Greenshot lacks. Snagit’s extensive editing tools, including annotations, callouts, blur, and step numbering, enable users to create professional documentation and training materials efficiently. Snagit’s integration with other productivity tools and its ability to handle scrolling captures, quick sharing, and organized libraries contribute to its appeal. Users highlight time-saving workflows and the ability to produce polished visuals without switching between multiple applications. Despite some mentions of higher cost and occasional performance issues, the value Snagit delivers in streamlining visual communication and documentation justifies its preference. In summary, users choose Snagit for its comprehensive capture and editing features, video capabilities, and productivity enhancements that support professional and frequent use cases beyond simple screenshotting, which Greenshot’s more basic and lightweight toolset does not fully address. ## Explore Articles - [What tool integrates influencer targeting with campaign analytics?](https://www.g2.com/discussions/what-tool-integrates-influencer-targeting-with-campaign-analytics) - [What's the best sales engagement platform for outbound teams that need a large built-in B2B contact database for consistent prospecting?](https://www.g2.com/discussions/what-s-the-best-sales-engagement-platform-for-outbound-teams-that-need-a-large-built-in-b2b-contact-database-for-consistent-prospecting) - [Best software for tracking sales incentives](https://www.g2.com/discussions/best-software-for-tracking-sales-incentives) - [What is the best CMS for enterprise website operations?](https://www.g2.com/discussions/what-is-the-best-cms-for-enterprise-website-operations) - [Best IAM solution for mid-sized tech companies](https://www.g2.com/discussions/best-iam-solution-for-mid-sized-tech-companies-what-s-working-now) - [Which energy management systems automatically detect consumption anomalies and maintain seasonal baseline accuracy?](https://www.g2.com/discussions/which-energy-management-systems-automatically-detect-consumption-anomalies-and-maintain-seasonal-baseline-accuracy) ## Spotlight Categories - [Time Tracking Software](https://www.g2.com/categories/time-tracking-software) - [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) - [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance)