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At a Glance
Market Segments
Mid-Market (43.7% of reviews)
Small-Business (53.5% of reviews)
Entry-Level Pricing
No pricing available
from $39 Tier based pricing
Grafana Labs
Star Rating
(143)4.5 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Grafana LabsPulseway
Star Rating
(119)4.6 out of 5
Market Segments
Small-Business (53.5% of reviews)
Pros & Cons
Entry-Level Pricing
from $39 Tier based pricing
Learn more about PulsewaySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pulseway excels in real-time sync capabilities, achieving a perfect score of 10.0, which reviewers mention is crucial for immediate updates and monitoring across devices. In contrast, Grafana Labs, while strong in monitoring, scores lower in real-time sync, indicating a potential lag in updates.
- Reviewers mention that Pulseway's ease of use is a standout feature, with a score of 9.2, making it accessible for small businesses. Users on G2 highlight that the intuitive interface allows for quick onboarding, whereas Grafana Labs, with a score of 8.4, may require a steeper learning curve for new users.
- G2 users report that Pulseway's quality of support is rated at 9.0, with many reviewers praising the responsiveness and helpfulness of the support team. In comparison, Grafana Labs scores lower at 8.0, with some users expressing frustration over slower response times.
- Users say that Pulseway's mobile backup application, although rated lower at 7.5, still provides essential functionality for on-the-go access. Grafana Labs does not offer a comparable mobile solution, which some users find limiting for remote monitoring needs.
- Reviewers mention that Pulseway's disaster recovery features are robust, scoring 9.6, which users appreciate for ensuring data safety. Grafana Labs, while strong in monitoring, does not emphasize disaster recovery to the same extent, leading to concerns among users about data loss in critical situations.
- Users on G2 highlight Pulseway's multi-network capability with a score of 9.9, which is particularly beneficial for businesses managing multiple locations. In contrast, Grafana Labs, with a score of 8.5 in cloud observability, may not provide the same level of flexibility for users needing to monitor diverse network environments.
Pricing
Entry-Level Pricing
Grafana Labs
No pricing availablePulseway
Business
from $39
Tier based pricing
From 20 Monitored Systems
- Remote Monitoring and Management
- Instant Alerts
- Native Mobile Apps
Free Trial
Grafana Labs
Free Trial is available
Pulseway
Free Trial is available
Ratings
Meets Requirements
8.8
108
9.0
104
Ease of Use
8.5
110
9.2
104
Ease of Setup
8.3
63
9.0
96
Ease of Admin
8.6
51
9.3
89
Quality of Support
8.0
86
9.0
98
Has the product been a good partner in doing business?
8.3
42
9.4
87
Product Direction (% positive)
8.8
106
9.0
103
Features by Category
Compatibility
Not enough data
9.7
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Management
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Not enough data
10.0
6
Compliance
Not enough data
10.0
7
Not enough data
9.7
6
Not enough data
9.7
5
Agentic AI - Server Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
10.0
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
10.0
6
Not enough data
7.5
6
Compatibility
Not enough data
9.4
6
Not enough data
7.8
6
Not enough data
10.0
5
Management
Not enough data
9.4
6
Not enough data
10.0
6
Not enough data
10.0
5
Agentic AI - Online Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.3
51
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
9.4
54
|
Verified
Not enough data
8.6
44
Not enough data
8.8
49
|
Verified
Not enough data
9.1
52
|
Verified
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
Not enough data
8.9
53
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.7
10
Not enough data
8.5
10
Not enough data
7.6
9
Not enough data
9.0
10
Not enough data
8.0
10
Not enough data
9.2
10
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.9
15
Not enough data
9.9
17
Not enough data
9.2
15
Not enough data
9.9
14
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
9.5
14
Not enough data
9.2
15
Not enough data
8.9
14
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.0
17
Not enough data
8.8
16
Not enough data
8.8
17
Not enough data
9.0
18
Not enough data
Not enough data
Not enough data
Administration
8.8
16
Not enough data
7.7
16
Not enough data
7.8
16
Not enough data
Not enough data
Not enough data
Analysis
7.9
15
Not enough data
9.5
18
Not enough data
6.8
14
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.9
9
9.8
18
9.3
9
9.7
17
8.5
9
9.2
15
8.0
5
Not enough data
Management Tools
8.3
9
8.7
13
7.6
9
9.6
13
8.1
9
9.2
12
Generative AI
8.0
5
5.0
7
8.0
5
5.0
7
Agentic AI - Incident Management
Not enough data
Not enough data
8.3
5
Not enough data
9.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Visibility
9.5
17
Not enough data
8.2
17
Not enough data
8.2
17
Not enough data
Monitoring and Management
8.2
16
Not enough data
8.2
17
Not enough data
9.0
17
Not enough data
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
8.6
33
Not enough data
9.5
34
Not enough data
8.6
32
Monitoring and Management
Not enough data
9.0
32
Not enough data
8.8
27
Not enough data
8.3
29
Not enough data
9.4
34
Not enough data
9.7
34
Not enough data
9.1
31
Cloud environment support
Not enough data
7.9
25
Not enough data
8.5
29
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.6
16
Not enough data
8.6
16
Not enough data
8.8
17
Not enough data
7.4
15
Not enough data
8.1
15
Not enough data
Response
9.2
16
Not enough data
8.3
15
Not enough data
8.5
16
Not enough data
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
7.8
16
Not enough data
8.2
15
Not enough data
Functionality
7.9
15
Not enough data
7.9
14
Not enough data
7.8
13
Not enough data
8.5
13
Not enough data
Administration
Not enough data
8.7
32
Not enough data
8.2
31
Not enough data
7.3
25
Not enough data
9.2
32
Not enough data
8.6
27
Not enough data
8.7
29
Maintenance
Not enough data
9.4
34
Not enough data
7.1
26
Communication
Not enough data
7.9
29
Not enough data
4.7
24
Not enough data
4.6
24
Not enough data
5.5
26
Security
Not enough data
7.3
28
Not enough data
7.9
27
Device Support
Not enough data
9.1
31
Not enough data
8.9
32
Not enough data
8.7
33
Performance
Not enough data
8.5
33
Functionality
Not enough data
10.0
5
Not enough data
7.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Performance
Not enough data
10.0
5
Not enough data
8.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Agentic AI - PC Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Alerts management
8.9
23
Not enough data
8.8
26
Not enough data
9.1
27
Not enough data
Monitoring
8.5
26
Not enough data
8.8
27
Not enough data
8.4
25
Not enough data
8.6
24
Not enough data
Automation
8.6
22
Not enough data
8.8
24
Not enough data
Analysis
8.4
25
Not enough data
8.5
25
Not enough data
9.1
27
Not enough data
8.5
25
Not enough data
Issue Resolution
8.3
21
Not enough data
8.3
20
Not enough data
8.4
22
Not enough data
Generative AI
Not enough data
5.4
33
Generative AI
6.2
7
Not enough data
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Grafana Labs and Pulseway are categorized as Incident Management
Unique Categories
Grafana Labs is categorized as AWS Marketplace, Container Monitoring, Log Monitoring, Cloud Infrastructure Monitoring, Database Monitoring, IT Alerting, Application Performance Monitoring (APM), and Observability Software
Pulseway is categorized as Server Monitoring, Remote Monitoring & Management (RMM), Server Backup, Patch Management, Remote Support, Endpoint Management, Online Backup, Network Monitoring, and PC Backup
Reviews
Reviewers' Company Size
Grafana Labs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pulseway
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
24.4%
Computer Software
22.2%
Financial Services
5.9%
Telecommunications
4.4%
Internet
4.4%
Other
38.5%
Information Technology and Services
28.9%
Computer & Network Security
11.4%
Computer Software
5.3%
Hospital & Health Care
4.4%
Financial Services
3.5%
Other
46.5%
Discussions
.
1 Comment
PC
Its help to Monitoring, analysis of our app and also provide graphic visualisation and alert Tigger system.Read more
Grafana Labs has no more discussions with answers
Pulseway has no more discussions with answers
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