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Compare GoTo Connect and Sangoma Unified Communications Platform 
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At a Glance
Market Segments
Small-Business (71.0% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
Starting at $27.00 1 User, Per month
Starting at $17.99 1 User per month
GoTo Connect
Star Rating
(1,382)4.4 out of 5
Market Segments
Small-Business (71.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $27.00 1 User, Per month
Browse all 2 pricing plansSangoma Unified Communications Platform
Star Rating
(254)4.2 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $17.99 1 User per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Switchvox excels in its Desk-to-Desk Calls feature, scoring a remarkable 9.6, which allows for seamless internal communication. In contrast, GoTo Connect, while still strong, scores slightly lower at 9.2.
- Reviewers mention that GoTo Connect offers superior Automated Attendants, achieving a score of 9.0 compared to Switchvox's 8.8. This feature is praised for its ability to streamline call routing effectively.
- G2 users highlight that Switchvox's Voicemail to Email feature scores 8.9, making it a reliable choice for users who prioritize efficient message management. GoTo Connect does not have a score listed for this feature, indicating a potential gap in functionality.
- Users on G2 report that GoTo Connect shines in Video Conferencing, with a score of 9.0, which is slightly higher than Switchvox's 8.4. This makes GoTo Connect a better option for teams that rely heavily on video communication.
- Reviewers mention that both products perform well in Phone Calls, with Switchvox scoring 9.3 and GoTo Connect at 9.1. However, users appreciate Switchvox's clarity and reliability in this area, making it a preferred choice for voice communication.
- Users say that while both platforms offer Conference Calls, Switchvox's score of 8.9 slightly edges out GoTo Connect's 8.7, indicating a more robust experience for users who frequently host large meetings.
Pricing
Entry-Level Pricing
GoTo Connect
Basic
Starting at $27.00
1 User, Per month
A simple business phone system with chat and video conferencing built right in
- Up to 20 users
- Local or toll-free number options
- Video meetings up to 4 participants
Sangoma Unified Communications Platform
Cloud
Starting at $17.99
1 User per month
Sangoma UC Cloud is purpose-built for businesses with limited IT resources that need a fast, reliable, and fully supported communications solution. With white-glove onboarding and 24/7 support, you’ll be up and running quickly—and backed for the long term.
Every user gets a complete collaboration suite with voice, video, and chat, accessible on browser, desktop, and mobile. Our intuitive interface makes managing users and routing calls simple, while the platform scales effortlessly as your business grows. Flexible cloud pricing—including volume discounts of up to 33%—keeps costs aligned with your clients’ needs.
*Pricing based on 5-year commitment
- DID, Unlimited Calling, SMS, e911
- Ring groups, IVR auto attendants, call parking, forwarding, transferring, and more
- Integrated fully-featured softphone, AI call and meeting summaries, unlimited one-to-one messaging, visual voicemail, and more
Free Trial
GoTo Connect
No trial information availableSangoma Unified Communications Platform
Free Trial is available
Ratings
Meets Requirements
9.0
1,120
9.0
232
Ease of Use
9.0
1,133
8.5
233
Ease of Setup
8.7
795
8.2
195
Ease of Admin
8.9
778
8.6
195
Quality of Support
8.8
1,095
8.7
225
Has the product been a good partner in doing business?
9.1
771
8.8
191
Product Direction (% positive)
8.4
1,085
7.7
234
Features by Category
Dialing Options
9.1
11
Not enough data
9.0
10
Not enough data
Not enough data
Not enough data
Agent Tools
7.6
11
Not enough data
7.3
11
Not enough data
7.6
11
Not enough data
Automation
7.0
10
Not enough data
7.6
11
Not enough data
7.4
9
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documents
7.3
54
Not enough data
6.8
53
Not enough data
7.9
56
Not enough data
Agentic AI - Online Fax
6.1
9
Not enough data
6.5
9
Not enough data
Sending
9.0
61
Not enough data
9.0
58
Not enough data
8.4
58
Not enough data
8.7
58
Not enough data
8.5
55
Not enough data
8.7
57
Not enough data
Channels
7.3
29
Not enough data
6.9
29
Not enough data
5.9
28
Not enough data
Design
7.8
29
Not enough data
5.9
25
Not enough data
6.9
26
Not enough data
7.5
28
Not enough data
7.3
28
Not enough data
Generative AI
4.7
19
Not enough data
5.4
20
Not enough data
Channels
8.8
19
Not enough data
6.5
16
Not enough data
6.4
18
Not enough data
7.6
17
Not enough data
6.5
16
Not enough data
Generative AI
7.6
12
Not enough data
Functions
8.6
20
Not enough data
8.5
17
Not enough data
8.4
17
Not enough data
7.1
15
Not enough data
7.4
16
Not enough data
8.1
16
Not enough data
6.9
15
Not enough data
7.2
15
Not enough data
Agentic AI - Contact Center
5.3
5
Not enough data
5.3
5
Not enough data
7.0
5
Not enough data
4.7
5
Not enough data
Administrative
7.2
13
Not enough data
8.8
20
Not enough data
7.9
19
Not enough data
8.4
15
Not enough data
7.7
15
Not enough data
Platform Basics - VoIP Providers
8.5
48
Not enough data
9.0
49
8.3
5
8.5
48
Not enough data
7.5
47
Not enough data
9.1
46
Not enough data
8.0
46
Not enough data
Basic Communication
9.2
900
|
Verified
9.3
193
|
Verified
8.0
392
|
Verified
8.3
28
|
Verified
7.8
444
|
Verified
7.6
51
|
Verified
7.9
381
|
Verified
7.6
25
|
Verified
8.7
647
|
Verified
8.9
160
|
Verified
9.1
734
|
Verified
9.5
183
|
Verified
Agentic AI - VoIP Providers
7.3
24
Feature Not Available
7.5
23
Not enough data
7.4
23
Not enough data
7.2
23
Feature Not Available
Access
8.2
475
|
Verified
7.9
74
|
Verified
8.2
500
8.3
104
|
Verified
8.4
504
|
Verified
8.3
66
Advanced Features
8.6
728
|
Verified
8.5
182
|
Verified
9.0
687
|
Verified
8.8
152
|
Verified
9.1
776
|
Verified
9.1
143
Agentic AI - UCaaS Platforms
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.0
100
|
Verified
Not enough data
Feature Not Available
Not enough data
Features
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
81
|
Verified
Not enough data
9.0
108
|
Verified
Not enough data
8.9
95
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
GoTo Connect and Sangoma Unified Communications Platform are categorized as UCaaS Platforms and VoIP Providers
Unique Categories
GoTo Connect is categorized as Online Fax, Auto Dialer, Contact Center, and Customer Communications Management
Sangoma Unified Communications Platform has no unique categories
Reviews
Reviewers' Company Size
GoTo Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sangoma Unified Communications Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.6%
Hospital & Health Care
5.7%
Financial Services
5.4%
Insurance
5.3%
Computer Software
4.3%
Other
70.8%
Hospital & Health Care
7.4%
Health, Wellness and Fitness
5.0%
Financial Services
5.0%
Non-Profit Organization Management
4.5%
Insurance
4.5%
Other
73.6%
Discussions
Can I Port My Existing Number?
2 Comments
ME
Yes. You can port your number.Read more
The Call prompter
2 Comments
CB
I recommend reaching out to their tech support team. They are amazing and will help you to quickly resolve this issue with the prompter.Read more
Sangoma Unified Communications Platform has no discussions with answers
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