Link copied to clipboard # GoTo Connect vs Sangoma Unified Communications Platform Comparison - What are their main differences? Share [ Export ](/compare/goto-connect/sangoma-unified-communications-platform/export.csv) GoTo ConnectSangoma Unified...[+ Add Product](#) Pricing **GoTo Connect** **Contact Us** 1 User, Per month · Phone System **Contact Us** 1 User, Per month · Customer Experience (CX) **Contact Us** 1 User, Per month · CX Complete **Contact Us** 1 User, Per month · Contact Center Show more **Sangoma Unified Communications Platform** Free Trial **Starting at $17.99** 1 User per month · Cloud **Starting at $17.99** 1 User per month · Hybrid **Contact Us** · On-Premises **Pricing Insights** from reviews Perceived Cost **GoTo Connect** $$$$$ **Sangoma Unified Communications Platform** $$$$$ Average Discount **GoTo Connect** 10%2% more **Sangoma Unified Communications Platform** 8% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **GoTo Connect** 6 months Based on 100 responses **Sangoma Unified Communications Platform** 6 months Based on 100 responses Return on Investment **GoTo Connect** 6 months Based on 100 responses **Sangoma Unified Communications Platform** 6 months Based on 100 responses ![GoTo Connect](https://images.g2crowd.com/uploads/product/hd_favicon/00b3f9d992d71d88395014c459797575/goto-connect.svg "GoTo Connect") ![Sangoma Unified Communications Platform](https://images.g2crowd.com/uploads/product/hd_favicon/7f6b22ee28f9f0438e326f743d0e736c/sangoma-unified-communications-platform.svg "Sangoma Unified Communications Platform") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **GoTo Connect** [ Ease of Use (128) ](https://www.g2.com/products/goto-connect/reviews?filters%5Bsentiment_snippet%5D=1402117&qs=pros-and-cons#reviews)[ Customer Support (46) ](https://www.g2.com/products/goto-connect/reviews?filters%5Bsentiment_snippet%5D=1403327&qs=pros-and-cons#reviews)[ Call Issues (30) ](https://www.g2.com/products/goto-connect/reviews?filters%5Bsentiment_snippet%5D=1401383&qs=pros-and-cons#reviews)[ Limitations (20) ](https://www.g2.com/products/goto-connect/reviews?filters%5Bsentiment_snippet%5D=1402181&qs=pros-and-cons#reviews) **Sangoma Unified Communications Platform** [ Ease of Use (8) ](https://www.g2.com/products/sangoma-unified-communications-platform/reviews?filters%5Bsentiment_snippet%5D=2124622&qs=pros-and-cons#reviews)[ Business Tools (4) ](https://www.g2.com/products/sangoma-unified-communications-platform/reviews?filters%5Bsentiment_snippet%5D=2224725&qs=pros-and-cons#reviews)[ Complex Processes (3) ](https://www.g2.com/products/sangoma-unified-communications-platform/reviews?filters%5Bsentiment_snippet%5D=2124547&qs=pros-and-cons#reviews)[ Difficult Settings Management (2) ](https://www.g2.com/products/sangoma-unified-communications-platform/reviews?filters%5Bsentiment_snippet%5D=2268373&qs=pros-and-cons#reviews) Integrations **GoTo Connect** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a9f46b15d804a2abbb8138a7bf78b88/calendly%282%29.png "Product Avatar Image") Calendly Sales ](https://www.g2.com/products/calendly/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_89731116024b6de6f2666da73acf814e/cdk-crm.jpeg "Product Avatar Image") CDK CRM ](https://www.g2.com/products/cdk-crm/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8d1468ac83883156804fee560dfbc033/crmone.jpg "Product Avatar Image") CRMOne ](https://www.g2.com/products/crmone/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ View all ](https://www.g2.com/products/goto-connect/integrations) **Sangoma Unified Communications Platform** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_818d90027973233a6e6244ab315082ab/microsoft-dynamics-365-connector.png "Product Avatar Image") Microsoft Dynamics 365... ](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_218a6468d313312e43446d6a8135f441/microsoft-teams.png "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ Poly.AI ](https://www.g2.com/products/poly-ai/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4b3c9fa58e114b22449fe89ade77d91f/salesforce-crm-connector.jpg "Product Avatar Image") Salesforce CRM Connector ](https://www.g2.com/products/salesforce-crm-connector/reviews)[ View all ](https://www.g2.com/products/sangoma-unified-communications-platform/integrations) Screenshots **GoTo Connect** ![GoTo Connect screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/125625/Dial-Plan-editor.png) **Sangoma Unified Communications Platform** No screenshot available **Ratings** from reviews Meets Requirements **GoTo Connect** **9.0** /10 Based on 1,153 responses **Sangoma Unified Communications Platform** **9.0** /10 Based on 229 responses Ease of Use **GoTo Connect** **9.0** /10 Based on 1,166 responses **Sangoma Unified Communications Platform** **8.5** /10 Based on 230 responses Ease of Setup **GoTo Connect** **8.7** /10 Based on 825 responses **Sangoma Unified Communications Platform** **8.1** /10 Based on 192 responses Ease of Admin **GoTo Connect** **8.9** /10 Based on 793 responses **Sangoma Unified Communications Platform** **8.6** /10 Based on 195 responses Quality of Support **GoTo Connect** **8.8** /10 Based on 1,124 responses **Sangoma Unified Communications Platform** **8.7** /10 Based on 222 responses Has the product been a good partner in doing business? **GoTo Connect** **9.1** /10 Based on 785 responses **Sangoma Unified Communications Platform** **8.8** /10 Based on 191 responses Product Direction (% positive) **GoTo Connect** **8.4** /10 Based on 1,112 responses **Sangoma Unified Communications Platform** **7.6** /10 Based on 231 responses **Features** ratings from reviews VoIP Providers **8.3** /10 Based on 962 responses **8.5** /10 Based on 206 responses Auto Dialer **7.6** /10 Based on 12 responses Not enough data Online Fax **7.9** /10 Based on 65 responses Not enough data Uncover more feature rated insights from real users to improve your shopping experience. See it for free Customer Communications Management **6.6** /10 Based on 32 responses Not enough data Contact Center **7.2** /10 Based on 30 responses Not enough data UCaaS Platforms **8.8** /10 Based on 130 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 70.6% Mid-Market(51-1000 emp.) 24.8% Enterprise(\> 1000 emp.) 4.6% Small-Business(50 or fewer emp.) 70.6% Mid-Market(51-1000 emp.) 24.8% Enterprise(\> 1000 emp.) 4.6% Small-Business(50 or fewer emp.) 50.6% Mid-Market(51-1000 emp.) 47.7% Enterprise(\> 1000 emp.) 1.7% Small-Business(50 or fewer emp.) 50.6% Mid-Market(51-1000 emp.) 47.7% Enterprise(\> 1000 emp.) 1.7% **Reviewers' Industry** [![GoTo Connect](https://images.g2crowd.com/uploads/product/hd_favicon/00b3f9d992d71d88395014c459797575/goto-connect.svg "GoTo Connect")](https://www.g2.com/products/goto-connect/reviews) GoTo Connect Information Technology and Services 8.4% Hospital & Health Care 5.7% Financial Services 5.3% Insurance 5.2% Computer Software 4.3% Other 71.1% [![Sangoma Unified Communications Platform](https://images.g2crowd.com/uploads/product/hd_favicon/7f6b22ee28f9f0438e326f743d0e736c/sangoma-unified-communications-platform.svg "Sangoma Unified Communications Platform")](https://www.g2.com/products/sangoma-unified-communications-platform/reviews) Sangoma Unified Communications Platform Hospital & Health Care 7.5% Health, Wellness and Fitness 5.0% Financial Services 5.0% Non-Profit Organization Management 4.6% Insurance 4.6% Other 73.2% Alternatives **GoTo Connect Alternatives** ![8x8 Contact Center](https://images.g2crowd.com/uploads/product/hd_favicon/68620669986358e605a41e1bbdf0fcbf/8x8-contact-center.svg "8x8 Contact Center") [ 8x8 Contact Center ](/products/8x8-contact-center/reviews) ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX") [ RingEX ](/products/ringex/reviews) ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva") [ Nextiva ](/products/nextiva/reviews) ![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall") [ Aircall ](/products/aircall/reviews) **Sangoma Unified Communications Platform Alternatives** ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX") [ RingEX ](/products/ringex/reviews) ![Dialpad Connect](https://images.g2crowd.com/uploads/product/hd_favicon/75aefaf31a2ce598ed3fa66b29d6cfc8/dialpad-connect.svg "Dialpad Connect") [ Dialpad Connect ](/products/dialpad-connect/reviews) ![Vonage Business Communications](https://images.g2crowd.com/uploads/product/hd_favicon/d9a7c4d42111054e8f19a3e05fd07533/vonage-business-communications.svg "Vonage Business Communications") [ Vonage Business Communications ](/products/vonage-business-communications/reviews) ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva") [ Nextiva ](/products/nextiva/reviews) ## GoTo Connect vs Sangoma Unified... FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between Sangoma Unified... vs GoTo Connect? GoTo Connect stands out for its higher G2 rating, larger review volume, and stronger reviewer-cited ease of use, while Sangoma Unified... is noted for its feature abundance and customizability. | | [Sangoma Unified...](https://www.g2.com/products/sangoma-unified-communications-platform/reviews) | [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 4.2/5 (252 reviews) | 4.4/5 (1415 reviews) | | Largest Segment | Small-Business | Small-Business | | Ease of Setup score | 8.1 | 8.7 | | Quality of Support score | 8.7 | 8.8 | | Top Reviewer-Cited Strength | Feature Abundance (3 all-time mentions) | Ease of Use (128 all-time mentions) | ### How do the pricing models of Sangoma Unified... and GoTo Connect compare? GoTo Connect is rated higher for value, with reviewers expressing greater satisfaction with its pricing and cost structure. - **Sangoma Unified...:** In recent reviews, some reviewers cite Sangoma Unified... as pricier than competitors, with mentions of high cost and expensive pricing (2 all-time mentions each). - **GoTo Connect:** In recent reviews, many reviewers highlight GoTo Connect as offering robust features at a reasonable price for small businesses, with positive sentiment around value and cost efficiency. - **Switching reasons:** Reviewers who considered switching from Sangoma Unified... mention seeking more competitive rates and similar features at lower cost, but often remain due to reliability. ### What are the best alternatives to Sangoma Unified... and GoTo Connect? The top three alternatives to Sangoma Unified... and GoTo Connect are 8x8 Contact Center, RingEX, and Dialpad Connect. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Sangoma Unified...](https://www.g2.com/products/sangoma-unified-communications-platform/reviews) | 4.2/5 (252 reviews) | Small-Business | Pricier than some competitors, but reliable | Feature Abundance | | [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) | 4.4/5 (1415 reviews) | Small-Business | Robust features at reasonable price for small business | Ease of Use | | [8x8 Contact Center](https://www.g2.com/products/8x8-contact-center/reviews) | 4.1/5 (257 reviews) | Mid-Market | — | — | | [RingEX](https://www.g2.com/products/ringex/reviews) | 4.2/5 (1438 reviews) | Small-Business | — | — | | [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) | 4.4/5 (4202 reviews) | Small-Business | — | — | ### Which VoIP Providers features should I prioritize when comparing Sangoma Unified... and GoTo Connect? Buyers should prioritize Ease of Use, Feature Abundance, Call Routing, Reliability, and Customer Support when comparing Sangoma Unified... and GoTo Connect. - **Ease of Use:** Sangoma Unified... 8.5 (8 all-time mentions); GoTo Connect 9.0 (128 all-time mentions). - **Feature Abundance:** Sangoma Unified... (3 all-time mentions); GoTo Connect (34 all-time mentions for Features). - **Call Routing:** Sangoma Unified... (recent reviews cite flexible call routing and IVR); GoTo Connect (recent reviews highlight customizable dial plans and auto attendant). - **Reliability:** Sangoma Unified... (4 all-time mentions); GoTo Connect (44 all-time mentions). - **Customer Support:** Sangoma Unified... 8.7 (3 all-time mentions); GoTo Connect 8.8 (46 all-time mentions). ### What are the pros and cons of Sangoma Unified... vs GoTo Connect? GoTo Connect's headline strength is ease of use, while Sangoma Unified... is recognized for feature abundance and customizability. - **Sangoma Unified... strengths:** Feature abundance (3 all-time mentions), flexibility (3), reliability (4), customizability, and unified communications platform. - **Sangoma Unified... trade-offs:** Complex processes (3 all-time mentions), difficult settings management (2), higher cost (2), and less intuitive interface (2). - **GoTo Connect strengths:** Ease of use (128 all-time mentions), customer support (46), reliability (44), easy setup (40), user interface (34), and robust features (34). - **GoTo Connect trade-offs:** Call issues (30 all-time mentions), some reviewers note the interface could be more modern, and occasional app glitches or dropped calls. ### Is Sangoma Unified... or GoTo Connect better for small businesses? GoTo Connect is the better fit for small businesses, supported by its dominant small-business segment and strong reviewer sentiment. - **Sangoma Unified...:** Largest segment is Small-Business; reviewers note its flexibility and feature set, but some cite complexity and higher cost as challenges for smaller teams. - **GoTo Connect:** Largest segment is Small-Business; reviewers consistently highlight ease of use, easy setup, and value for small business needs. ### Which VoIP Providers platform has better integrations? GoTo Connect and Sangoma Unified... are at parity for integrations, with reviewers mentioning integration needs but not citing specific third-party tools in volume. - **Sangoma Unified...:** Recent reviews mention CRM integration and API capabilities, but no specific third-party tools are cited with high frequency. - **GoTo Connect:** Recent reviews reference integration with Microsoft Teams and CRM platforms, but no integration is cited with a publishable all-time count. ### How do Sangoma Unified... and GoTo Connect compare on customer support? GoTo Connect and Sangoma Unified... are at near-parity on Quality of Support, with scores of 8.8 and 8.7 respectively. - **Sangoma Unified...:** Reviewers highlight prompt and knowledgeable support, with several citing positive experiences and helpful troubleshooting (3 all-time mentions). - **GoTo Connect:** Reviewers frequently mention responsive and helpful support, with 46 all-time mentions, and praise for 24/7 availability and knowledgeable agents. ### Which is easier to implement, Sangoma Unified... or GoTo Connect? GoTo Connect has a higher Ease of Setup score by 0.6 points, indicating a smoother implementation experience for most reviewers. - **Sangoma Unified...:** Reviewers describe setup as detailed and flexible but sometimes laborious or complex, especially for on-premise solutions. - **GoTo Connect:** Reviewers consistently cite easy and straightforward setup, with many noting quick onboarding and minimal technical barriers. ### Which product has better Call Routing? GoTo Connect is favored for Call Routing, with reviewers highlighting its customizable dial plans and auto attendant features. - **Sangoma Unified...:** Recent reviews cite flexible call routing and IVR capabilities, with mention of nuanced deployment requirements and customizability. - **GoTo Connect:** Reviewers frequently mention customizable dial plans, auto attendant, and ease of managing call flows, with 34 all-time mentions for Features and multiple recent reviews praising call routing flexibility.