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Compare GlobalLink and Smartling 
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At a Glance
Market Segments
Enterprise (56.3% of reviews)
Small-Business (50.1% of reviews)
Entry-Level Pricing
No pricing available
Free Per Year
GlobalLink
Star Rating
(190)4.5 out of 5
Market Segments
Enterprise (56.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GlobalLinkSmartling
Star Rating
(656)4.5 out of 5
Market Segments
Small-Business (50.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Year
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that both Smartling and GlobalLink have high overall satisfaction ratings, with both scoring 4.5 stars. However, Smartling is particularly favored by small businesses, making up 48.1% of its reviews, while GlobalLink is more popular among enterprise users, accounting for 57.4% of its reviews.
- Reviewers mention that Smartling offers a free entry-level price, which is a significant advantage for small businesses looking to manage translation costs effectively. In contrast, GlobalLink does not provide a free tier, which may deter smaller organizations.
- Users on G2 highlight Smartling's ease of setup, scoring 8.7 compared to GlobalLink's 8.2. Reviewers say that Smartling's intuitive interface and straightforward onboarding process make it easier for teams to get started quickly.
- Reviewers mention that Smartling excels in quality of support, scoring 9.1, slightly higher than GlobalLink's 9.0. Users appreciate Smartling's responsive customer service and helpful resources, which enhance their overall experience.
- G2 users report that GlobalLink outperforms Smartling in automated translation, scoring 8.5 versus Smartling's 7.5. Reviewers mention that GlobalLink's advanced machine translation capabilities streamline workflows and improve efficiency for larger projects.
- Users say that while both platforms offer robust client management features, Smartling's scoring of 8.5 slightly edges out GlobalLink's 8.3. Reviewers appreciate Smartling's user-friendly client portal, which simplifies project tracking and communication.
Pricing
Entry-Level Pricing
GlobalLink
No pricing availableSmartling
Core
Free
Per Year
Best fit for teams looking to translate small-scale basic projects such as business documents, etc. For a full list of features, please visit https://www.smartling.com/plans/
- Professional Language Services
- Unlimited Projects
- Visual Context
Free Trial
GlobalLink
Free Trial is available
Smartling
No trial information availableRatings
Meets Requirements
8.7
125
8.8
554
Ease of Use
8.7
159
8.7
564
Ease of Setup
8.2
110
8.7
386
Ease of Admin
8.8
39
8.4
210
Quality of Support
9.1
119
9.1
506
Has the product been a good partner in doing business?
9.4
39
9.1
210
Product Direction (% positive)
8.6
128
8.3
539
Features by Category
Algorithm
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Ingestion
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Collaboration
10.0
5
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
Automation
10.0
5
Not enough data
10.0
5
Not enough data
10.0
6
Not enough data
Translation Support
8.5
41
7.5
196
8.8
43
8.5
200
8.5
43
8.0
199
7.9
35
7.1
174
8.3
33
6.8
157
Visitor Customization
8.1
31
6.9
155
8.8
34
7.2
159
8.6
29
7.3
156
8.4
29
7.1
157
Generative AI
Not enough data
6.5
89
Not enough data
6.1
86
Translation Options
6.9
6
Not enough data
7.8
6
Not enough data
7.0
5
Not enough data
8.6
6
Not enough data
8.1
6
Not enough data
6.4
6
Not enough data
8.7
5
Not enough data
Offering Type
8.6
6
Not enough data
7.2
6
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
Generative AI
5.3
6
Not enough data
5.3
6
Not enough data
5.3
6
Not enough data
Agentic AI - Machine Translation
Not enough data
Not enough data
Not enough data
Not enough data
Client Tools
7.4
79
8.3
217
8.0
78
8.4
232
8.3
75
8.5
228
7.9
75
8.5
244
|
Verified
Translation Tools
8.2
75
8.5
283
|
Verified
8.6
80
8.7
287
|
Verified
8.4
73
8.5
263
|
Verified
8.1
72
8.4
255
|
Verified
7.9
75
8.5
281
|
Verified
8.3
80
8.5
279
|
Verified
Generative AI
7.4
16
7.5
141
Agentic AI - Translation Management
Not enough data
7.8
101
Not enough data
8.0
103
Translation Memory
Not enough data
Not enough data
Not enough data
Not enough data
Machine Translation
Not enough data
Not enough data
Not enough data
Not enough data
Translation Options
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Voice
Not enough data
Not enough data
Not enough data
Not enough data
Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Editing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Integration - Voice Recognition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization - Voice Recognition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security & Compliance - Voice Recognition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced AI & Biometric Features - Voice Recognition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Voice Recognition
Not enough data
Not enough data
Categories
Categories
Shared Categories
GlobalLink and Smartling are categorized as Website Translation Tools and Translation Management
Unique Categories
GlobalLink is categorized as Software Localization Tools, Computer-Assisted Translation, Machine Translation, Natural Language Generation (NLG), Natural Language Understanding (NLU), Voice Recognition, and Transcription
Smartling has no unique categories
Reviews
Reviewers' Company Size
GlobalLink
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
11.1%
Pharmaceuticals
7.9%
Information Technology and Services
5.8%
Medical Devices
4.2%
Marketing and Advertising
4.2%
Other
66.8%
Translation and Localization
37.2%
Computer Software
11.2%
Information Technology and Services
9.4%
Financial Services
3.7%
Marketing and Advertising
3.6%
Other
34.8%
Alternatives
Discussions
Did you ever used their SEO
1 Comment
JB
We have a dedicated division for SEO, www.TPTDigital.com and can integrate SEO with the localisation workflow so it all happens seemlessly in one job Saving...Read more
GlobalLink has no more discussions with answers
Who is Smartling?
1 Comment
Official Response from Smartling
Smartling offers an end-to-end translation management solution that uses data and technology to provide positive translation outcomes. Our offerings include:...Read more
What are all of the content types that Smartling can help me translate?
1 Comment
Official Response from Smartling
Smartling’s solution enables brands to quickly and cost-effectively launch multilingual digital content across websites, web apps, mobile apps, and business...Read more
Why should I implement a Translation Technology Solution?
1 Comment
Official Response from Smartling
Many global companies reach a point where their old translation process simply does not meet today’s needs. They experience missed delivery dates, poor or...Read more
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