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Compare Freshcaller and Super Receptionist 
Featured Products
At a Glance
Market Segments
Small-Business (71.2% of reviews)
Mid-Market (78.9% of reviews)
Entry-Level Pricing
$39/user/month, billed annually/user
₹0 per month
Freshcaller
Star Rating
(132)4.1 out of 5
Market Segments
Small-Business (71.2% of reviews)
Pros & Cons
Entry-Level Pricing
$39/user/month, billed annually/user
Browse all 4 pricing plansSuper Receptionist
Star Rating
(19)4.4 out of 5
Market Segments
Mid-Market (78.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
₹0 per month
Browse all 4 pricing plansFreshcaller vs Super Receptionist
When assessing the two solutions, reviewers found Super Receptionist easier to use, set up, and administer. Reviewers also preferred doing business with Super Receptionist overall.
- Reviewers felt that Super Receptionist meets the needs of their business better than Freshcaller.
- When comparing quality of ongoing product support, reviewers felt that Freshcaller is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Freshcaller over Super Receptionist.
Pricing
Entry-Level Pricing
Freshcaller
Pro
$39
/user/month, billed annually/user
Everything in Growth, 3000 Free minutes/month and
- Holiday Routing
- Advanced Call Metrics
- Call Barging
Super Receptionist
FREE FOR LIFE
₹0
per month
- User Included (1)
- Free Usage(*20 Min Out.+ 400 Min Inc)
- Programmable Extensions
Free Trial
Freshcaller
No trial information availableSuper Receptionist
No trial information availableRatings
Meets Requirements
8.4
106
9.1
13
Ease of Use
8.6
105
9.2
13
Ease of Setup
8.4
60
8.9
12
Ease of Admin
8.4
60
9.0
12
Quality of Support
8.5
101
7.7
13
Has the product been a good partner in doing business?
8.4
58
8.6
12
Product Direction (% positive)
8.5
104
6.1
12
Features by Category
Quality Assurance
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Channels
8.8
45
|
Verified
9.2
6
Feature Not Available
7.0
5
Feature Not Available
7.0
5
Feature Not Available
8.3
6
8.6
28
8.0
5
Generative AI
Not enough data
Not enough data
Functions
8.5
49
|
Verified
9.3
9
8.8
53
|
Verified
8.5
9
8.6
50
|
Verified
8.3
7
6.9
13
|
Verified
8.3
5
8.7
20
|
Verified
8.0
5
8.6
35
|
Verified
9.2
6
8.4
34
|
Verified
9.3
5
8.8
27
8.3
6
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
8.6
65
|
Verified
8.8
8
9.0
52
|
Verified
8.3
8
8.3
53
|
Verified
8.1
9
8.7
34
|
Verified
8.3
6
7.5
17
9.3
5
Workforce Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Conversational Platform
8.0
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Workforce Management
Not enough data
Not enough data
Not enough data
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Platform Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Freshcaller and Super Receptionist are categorized as Contact Center
Unique Categories
Freshcaller is categorized as Contact Center Quality Assurance, VoIP Providers, Contact Center Workforce, Call Center Infrastructure (CCI), and Conversational Support
Super Receptionist is categorized as Video Communications
Reviews
Reviewers' Company Size
Freshcaller
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Super Receptionist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.4%
Online Media
12.0%
Computer Software
10.4%
Retail
6.4%
Financial Services
4.0%
Other
52.8%
Information Technology and Services
26.3%
Telecommunications
10.5%
Health, Wellness and Fitness
10.5%
Education Management
10.5%
Semiconductors
5.3%
Other
36.8%
Alternatives
Discussions
Freshcaller has no discussions with answers
What are the top features of SuperReceptionist?
2 Comments
Official Response from Super Receptionist
SuperReceptionist features everything you ever wanted in a business phone.
Knowlarity's flagship product offers a host of features that make call-handling a...Read more
How do I log in to my SuperReceptionist account?
1 Comment
Official Response from Super Receptionist
1. Visit www.knowlarity.com, and select ‘Login’ on the top-right hand side of the page.
2. Select 'SuperReceptionist' from the drop down list in the pop-up...Read more
How to blacklist a caller on SuperReceptionist?
1 Comment
Official Response from Super Receptionist
- Login to your account
- Go to 'Settings' tab
- Go to 'Call Flow'
- Click on Add Rule and a window will pop-up
- From the Action drop down menu, select...Read more
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