Super Receptionist Reviews & Product Details

SuperReceptionist is your personal receptionist hosted virtually that makes it easy for customers to reach you. Now you can provide a pleasant calling experience for your customers, no matter how small, or large, your business is. We offer virtual phone numbers, call forwarding, call routing and call recording to make your inbound sales or service plan more effective than ever. - Be reachable, even when you’re not! Never miss your business leads. Its intelligent call routing can reach up to 10 agents till one of them picks up. - Look bigger, more professional. Never underestimate the importance of first impression. A professional radio jockey records your welcome greeting. You can’t go wrong with that! - Get the big picture: business charts and reports. Observe call trends through a real-time dashboard, monitor the performance of your agents, know your customer. With all that information, you know your business. Trusted by over 12000+ businesses across 65+ countries, Knowlarity is Asia’s leading cloud communications provider and creates state of the art products for SMBs and Enterprises in emerging markets. Headquartered in Singapore, with offices in India, Philippines, Turkey and Dubai, the company makes business telephony reliable and intelligent by providing a suite of hosted products that help businesses to improve their productivity. The company was incorporated in August 2009 and has grown from a garage startup to a global 550+ employees company. Knowlarity’s flagship products, SuperReceptionist and SmartIVR, can process over a million calls an hour. Knowlarity is backed by Sequoia Capital and Mayfield, two of the most prestigious Venture Capital firms in the world.

Seller

Knowlarity Communications

Discussions

Super Receptionist Community

Languages Supported

English

Overview by

Estelle Huart (International Marketing Manager APAC)

Pricing

Pricing provided by Super Receptionist.

FREE FOR LIFE

₹0

per month

BASIC

₹900

per month

View More Pricing Information

Top-Rated Alternatives

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User Insights

Average based on 19 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

Super Receptionist Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Super Receptionist, and what problem is it built to solve?

Super Receptionist is a cloud-based communications solution designed to help businesses engage with customers and improve communication efficiency. Its described offering includes virtual numbers, IVR systems, call tracking, and cloud contact centers.

What languages does Super Receptionist support?

Super Receptionist supports 1 language: English.

What company sizes and industries is Super Receptionist the best fit for?

The clearest fit signal is among mid-market teams, with information technology and services the most represented industry. Small businesses are also represented in the positive user mix.

Mid-market teams: the strongest company-size cluster.
Small businesses: another represented company-size group.
Information technology and services: the most represented industry cluster.

What customer support options does Super Receptionist provide, and how do users find the overall support experience?

The support experience is mixed: users describe responsive help with resolving issues, while concerns about support quality also come through.

G2 reviews are authentic and verified.

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Pankaj Singh S.

Manager Marketing Operations

Internet

Mid-Market (51-1000 emp.)

12/15/2023

"Feature rich system for customer success"

4.5/5

What do you like best about Super Receptionist?

Integration with hubspot is very good.

Feature rich for call center or customer success department.

Application for on the go access.

Very easy to implement. Review collected by and hosted on G2.com.

What do you dislike about Super Receptionist?

Mobile application takes space for recording.

UI looks dated. Review collected by and hosted on G2.com.

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Devesh V.

Head of Operations & Technology

Small-Business (50 or fewer emp.)

Originally submitted 3/9/2023

"Has many superb features, but felt slightly buggy at times"

3.5/5

What do you like best about Super Receptionist?

Features such as call barging, conference calls are a big plus Review collected by and hosted on G2.com.

What do you dislike about Super Receptionist?

Sometimes while an agent receives the call, they get another call via Super Receptionist Review collected by and hosted on G2.com.

Nikhil S.

Assistant General Manager

Education Management

Mid-Market (51-1000 emp.)

5/18/2022

"Easy Peesy IVR on the Cloud"

5/5

What do you like best about Super Receptionist?

The setup was extremely smooth. The operational team set up the IVR themselves, we just needed to give them the script. Recording of IVR script, configuring the flow, etc. was all setup in a couple of days time. Review collected by and hosted on G2.com.

What do you dislike about Super Receptionist?

There are a few downtimes that are a bit erratic but it is within the tolerance limits. Usually, the team responds quickly and gets any issue fixed immediately. Review collected by and hosted on G2.com.

Chetan S.

Customer Service Executive

Mid-Market (51-1000 emp.)

Originally submitted 7/17/2022

"It's easy to integrate and easy to use."

4.5/5

What do you like best about Super Receptionist?

The bulk SMS feature along with call reports. Connectivity is stellar as well Review collected by and hosted on G2.com.

What do you dislike about Super Receptionist?

The UI can be more modern as it looks a little old. Not too much old but yes definitely needs a refreshed look Review collected by and hosted on G2.com.

Harshith D.

Team leader

Mid-Market (51-1000 emp.)

7/21/2022

"Very good tool as the calls can directly be landed on phone."

5/5

What do you like best about Super Receptionist?

Very good tool as the calls can directly be landed on phone. Review collected by and hosted on G2.com.

What do you dislike about Super Receptionist?

Sometimes the calls do not land on phone Review collected by and hosted on G2.com.

Balasubramanya Y.

Customer Support executive

Small-Business (50 or fewer emp.)

7/21/2022

"A User friendly application"

5/5

What do you like best about Super Receptionist?

Details of the data, platform and calls lading to our mobile number makes it easy to work. Review collected by and hosted on G2.com.

What do you dislike about Super Receptionist?

No such noticeable negative factors in the app. Review collected by and hosted on G2.com.

Mohammad A.

Manager - Customer Service

Mid-Market (51-1000 emp.)

7/19/2022

"We were using Knowlarity however we are getting issues with our Inbound calls."

4.5/5

What do you like best about Super Receptionist?

Easy to integrate and the database is great to deepdive. Review collected by and hosted on G2.com.

What do you dislike about Super Receptionist?

UI could've been more modern. Feels a little old Review collected by and hosted on G2.com.

SATYAJIT R.

Team Lead - Sales

Mid-Market (51-1000 emp.)

8/18/2022

"A wonderful dialer for calling"

4/5

What do you like best about Super Receptionist?

Instant and seamless connectivity, call recording and tracking the number of dials Review collected by and hosted on G2.com.

What do you dislike about Super Receptionist?

In low speed internet connectivity it doesn't work properly Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

6/10/2022

"Knowlarity is the best for tracking the calls management"

4.5/5

What do you like best about Super Receptionist?

It is very easy to use and can track all the details on tips, insights and Dashboard are too good Review collected by and hosted on G2.com.

What do you dislike about Super Receptionist?

unable to download the graphics chart and pie charts Review collected by and hosted on G2.com.

Recommendations to others considering Super Receptionist:

Super Receptionist is the best for all you need for a best call center Review collected by and hosted on G2.com.

What problems is Super Receptionist solving and how is that benefiting you?

We can listen to all the live calls as well as all the recorded calls at any time of movement, it is very easy for customers to reach you. Review collected by and hosted on G2.com.

Ramesh C.

infrastructure Manager

Mid-Market (51-1000 emp.)

8/26/2021

"The best cloud service experience"

5/5

What do you like best about Super Receptionist?

They provide the best services at cheaper price which help customers in business growth. Review collected by and hosted on G2.com.

What do you dislike about Super Receptionist?

Sometimes SLA does not meet the expectation but it happens very less Review collected by and hosted on G2.com.

Recommendations to others considering Super Receptionist:

It's a great product to take your business next level. You can maintain your database like a pro. Review collected by and hosted on G2.com.

What problems is Super Receptionist solving and how is that benefiting you?

Automation of call flow helps to connect with the correct person in minimum time. You have all call records available with you to keep track of each customer Review collected by and hosted on G2.com.

Questions about Super Receptionist? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Guest User

What is Super Receptionist used for?

0 Upvotes

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Verified User in Telecommunications

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Last activity over 6 years ago

How do I setup email notifications?

2 Upvotes

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Pricing Options

Pricing provided by Super Receptionist.

FREE FOR LIFE

₹0

per month

BASIC

₹900

per month

ADVANCED

₹1650

per month

View More Pricing Information

Categories on G2

Contact Center Video Communications

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Super Receptionist Reviews & Product Details

Profile Status

Pricing

FREE FOR LIFE

BASIC

Top-Rated Alternatives

User Insights

Super Receptionist Reviews FAQs

What is Super Receptionist, and what problem is it built to solve?

What languages does Super Receptionist support?

What company sizes and industries is Super Receptionist the best fit for?

What customer support options does Super Receptionist provide, and how do users find the overall support experience?

Super Receptionist Reviews (19)

Super Receptionist Reviews (19)

What do users say?

Filter Reviews

Questions about Super Receptionist? Ask real users or explore answers from the community

Pricing Options

FREE FOR LIFE

BASIC

ADVANCED

Categories on G2

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