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Compare FreshBooks and GoCardless

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At a Glance
FreshBooks
FreshBooks
Star Rating
(955)4.5 out of 5
Market Segments
Small-Business (86.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $6.30 Per Month
Free Trial is available
Browse all 4 pricing plans
GoCardless
GoCardless
Star Rating
(320)4.6 out of 5
Market Segments
Small-Business (92.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GoCardless
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that FreshBooks excels in user-friendliness, particularly for those without extensive accounting knowledge. Users appreciate its intuitive design, which simplifies invoicing and project management, making it easy to create and edit invoices while providing a clear dashboard view of client statuses and pending payments.
  • According to verified reviews, GoCardless stands out for its automation capabilities, particularly in managing recurring payments and direct debits. Users highlight that this feature significantly reduces administrative effort and ensures timely transactions, allowing businesses to focus on growth rather than chasing late payments.
  • Reviewers mention that FreshBooks offers excellent customer support, which is frequently praised for being responsive and helpful. This level of support enhances the overall user experience, especially for small businesses that may require additional guidance during their initial setup and ongoing use.
  • Users say that GoCardless provides a seamless payment collection process, which is particularly beneficial for businesses looking to streamline their cash flow management. The platform's ability to automate payment collections means users can save time and reduce the stress associated with manual invoicing.
  • G2 reviewers note that while FreshBooks has a higher overall satisfaction score, GoCardless has a slightly better rating in specific areas like accounting integration and processing fees. This suggests that while FreshBooks is favored for its ease of use, GoCardless may offer more robust features for businesses focused on financial management.
  • According to recent user feedback, both platforms have their strengths, but FreshBooks is particularly noted for its comprehensive invoicing features and user-friendly interface, while GoCardless is recognized for its effective automation of payment processes. This makes FreshBooks a great choice for those prioritizing invoicing simplicity, whereas GoCardless may appeal more to businesses looking for efficient payment collection solutions.
Pricing
Entry-Level Pricing
FreshBooks
Lite
Starting at $6.30
Per Month
Browse all 4 pricing plans
GoCardless
No pricing available
Free Trial
FreshBooks
Free Trial is available
GoCardless
No trial information available
Ratings
Meets Requirements
8.8
763
9.1
203
Ease of Use
9.1
857
9.0
202
Ease of Setup
9.2
464
8.9
152
Ease of Admin
9.2
336
9.0
140
Quality of Support
9.2
712
8.5
171
Has the product been a good partner in doing business?
9.2
331
9.0
134
Product Direction (% positive)
8.7
760
8.7
186
Features by Category
7.4
150
Not enough data
Expense Reports
8.6
106
Not enough data
8.0
100
Not enough data
7.6
99
Not enough data
8.1
98
Not enough data
7.1
80
Not enough data
7.2
87
Not enough data
7.9
90
Not enough data
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
6.8
79
Not enough data
6.5
76
Not enough data
6.1
71
Not enough data
6.5
72
Not enough data
Client Invoicing
9.0
136
Not enough data
8.4
119
Not enough data
8.2
124
Not enough data
Mobile
8.2
84
Not enough data
6.9
81
Not enough data
5.6
73
Not enough data
Platform
6.2
63
Not enough data
6.3
66
Not enough data
Administration
7.0
63
Not enough data
Administration
7.2
105
Not enough data
7.8
106
Not enough data
7.6
113
Not enough data
7.2
103
Not enough data
7.9
111
Not enough data
Platform
8.3
128
Not enough data
7.2
97
Not enough data
7.0
94
Not enough data
9.0
126
Not enough data
8.3
115
Not enough data
7.0
99
Not enough data
7.9
439
Not enough data
General Ledger
8.1
233
|
Verified
Not enough data
7.8
228
|
Verified
Not enough data
8.1
224
|
Verified
Not enough data
Accounts Receivable
8.7
398
|
Verified
Not enough data
8.5
307
|
Verified
Not enough data
8.2
274
|
Verified
Not enough data
Accounts Payable
8.2
271
|
Verified
Not enough data
8.7
327
|
Verified
Not enough data
7.6
142
Not enough data
Other Functionality
7.1
125
Not enough data
Feature Not Available
Not enough data
7.5
156
|
Verified
Not enough data
7.0
128
Not enough data
7.2
132
Not enough data
7.5
143
Not enough data
7.6
154
Not enough data
8.6
315
|
Verified
Not enough data
Reporting & Analytics
8.7
361
|
Verified
Not enough data
8.1
200
Not enough data
7.6
191
|
Verified
Not enough data
8.8
386
|
Verified
Not enough data
Platform
7.9
164
Not enough data
7.6
150
Not enough data
8.4
287
|
Verified
Not enough data
7.4
137
Not enough data
9.1
379
|
Verified
Not enough data
8.3
153
Not enough data
Integration
8.2
270
|
Verified
Not enough data
8.0
194
|
Verified
Not enough data
7.6
216
Not enough data
Cash Flow
8.3
201
|
Verified
Not enough data
8.8
288
|
Verified
Not enough data
8.4
244
|
Verified
Not enough data
Budgeting & Forecasting
7.6
191
|
Verified
Not enough data
8.1
165
|
Verified
Not enough data
7.6
136
|
Verified
Not enough data
8.2
203
|
Verified
Not enough data
Revenue
8.4
227
|
Verified
Not enough data
7.8
169
|
Verified
Not enough data
8.0
163
Not enough data
Payroll
7.8
112
|
Verified
Not enough data
7.4
105
|
Verified
Not enough data
7.7
114
|
Verified
Not enough data
8.2
124
|
Verified
Not enough data
AI
7.6
38
Not enough data
7.5
35
Not enough data
7.8
35
Not enough data
7.5
36
Not enough data
7.4
35
Not enough data
7.0
38
Not enough data
7.3
45
Not enough data
7.6
39
Not enough data
7.0
42
Not enough data
7.4
37
Not enough data
Mobile Applications - Accounting
9.1
11
Not enough data
8.9
11
Not enough data
8.7
10
Not enough data
7.8
10
Not enough data
8.5
12
Not enough data
8.3
12
Not enough data
Agentic AI - Accounting
Not enough data
Not enough data
Not enough data
8.8
73
Payment Options
Not enough data
Feature Not Available
Not enough data
9.2
32
Not enough data
8.5
30
Not enough data
Feature Not Available
Not enough data
7.8
20
Not enough data
Feature Not Available
Not enough data
Feature Not Available
7.3
64
7.7
24
8.4
75
8.2
36
Administration
Not enough data
8.8
36
Not enough data
8.6
33
Not enough data
7.4
37
Not enough data
8.1
25
Not enough data
Feature Not Available
7.1
66
7.3
30
6.8
67
Feature Not Available
7.0
67
Feature Not Available
Security
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
23
Not enough data
9.6
30
7.4
62
Feature Not Available
Development
Not enough data
8.5
18
Not enough data
8.8
20
Not enough data
8.7
27
Not enough data
8.9
22
Platform
Not enough data
9.1
34
Not enough data
9.1
21
Not enough data
9.3
22
Not enough data
8.8
20
Not enough data
Feature Not Available
Not enough data
Feature Not Available
7.6
67
9.1
43
7.1
64
8.4
25
Agentic AI - Payment Gateways
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
17
Not enough data
Employee Self Service
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
8.6
15
Not enough data
Feature Not Available
Not enough data
9.3
16
Not enough data
8.3
11
Not enough data
Feature Not Available
Not enough data
7.6
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Taxes
8.0
17
Not enough data
7.7
14
Not enough data
7.9
14
Not enough data
Integration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
13
Not enough data
Feature Not Available
Not enough data
Platform
8.1
14
Not enough data
8.7
15
Not enough data
8.7
13
Not enough data
8.6
14
Not enough data
Subscription Revenue ManagementHide 10 FeaturesShow 10 Features
Not enough data
8.8
63
Billing and Payments
Not enough data
9.0
43
Not enough data
9.0
45
Not enough data
Feature Not Available
Revenue Recognition
Not enough data
8.9
38
Not enough data
9.1
23
Not enough data
8.8
26
Revenue Optimization
Not enough data
8.8
27
Not enough data
Feature Not Available
Not enough data
8.5
28
Not enough data
8.6
27
Not enough data
8.7
25
Payment Methods
Not enough data
7.9
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Payment Processing
Not enough data
8.6
12
Not enough data
9.2
20
Not enough data
8.7
14
Not enough data
8.2
11
Not enough data
8.2
13
Not enough data
8.2
12
Not enough data
9.1
19
Security and Compliance
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.8
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integration
Not enough data
9.6
9
Not enough data
9.0
12
Not enough data
8.6
12
Payment Types
Not enough data
8.3
7
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Enterprise Payment
Not enough data
Not enough data
Installment Payment and Buy Now Pay Later (BNPL)Hide 11 FeaturesShow 11 Features
Not enough data
9.2
29
Administration - Installment Payment and Buy Now Pay Later (BNPL)
Not enough data
9.1
23
Not enough data
9.0
17
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Payment Tools - Installment Payment and Buy Now Pay Later (BNPL)
Not enough data
9.2
17
Not enough data
9.3
23
Not enough data
Feature Not Available
Not enough data
9.6
26
Agentic AI - Installment Payment and Buy Now Pay Later (BNPL) features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.5
100
8.3
116
Payment Processing
8.3
80
9.2
74
8.5
87
Feature Not Available
8.2
79
Feature Not Available
7.3
67
Feature Not Available
Administration
8.3
84
8.4
69
6.8
68
8.4
43
6.6
84
7.9
90
7.0
64
Feature Not Available
7.1
66
7.3
30
6.8
67
Feature Not Available
7.0
67
Feature Not Available
Payment Options
7.3
64
7.7
24
8.4
75
8.2
36
Security
7.4
62
Feature Not Available
Platform
7.6
67
9.1
43
7.1
64
8.4
25
8.0
161
Not enough data
Bill Generation
8.4
143
Not enough data
8.6
146
Not enough data
8.3
134
Not enough data
Bill Processing
7.6
128
Not enough data
7.8
124
Not enough data
8.3
127
Not enough data
Integration
7.9
131
Not enough data
8.4
133
Not enough data
7.1
102
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Accounting & FinanceHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
8.1
145
Not enough data
Time Tracking
8.8
71
Not enough data
8.9
76
Not enough data
8.9
77
Not enough data
Client Invoicing
9.0
136
Not enough data
8.4
119
Not enough data
8.2
124
Not enough data
Mobile Time Tracking
8.6
76
Not enough data
Administration
7.2
105
Not enough data
7.8
106
Not enough data
7.6
113
Not enough data
7.2
103
Not enough data
7.9
111
Not enough data
Platform
8.3
128
Not enough data
7.2
97
Not enough data
7.0
94
Not enough data
9.0
126
Not enough data
8.3
115
Not enough data
7.0
99
Not enough data
Categories
Categories
Shared Categories
FreshBooks
FreshBooks
GoCardless
GoCardless
FreshBooks and GoCardless are categorized as Payment Processing
Reviews
Reviewers' Company Size
FreshBooks
FreshBooks
Small-Business(50 or fewer emp.)
86.7%
Mid-Market(51-1000 emp.)
8.6%
Enterprise(> 1000 emp.)
4.7%
GoCardless
GoCardless
Small-Business(50 or fewer emp.)
92.9%
Mid-Market(51-1000 emp.)
5.8%
Enterprise(> 1000 emp.)
1.3%
Reviewers' Industry
FreshBooks
FreshBooks
Marketing and Advertising
17.1%
Information Technology and Services
6.5%
Graphic Design
4.6%
Accounting
4.5%
Computer Software
4.1%
Other
63.2%
GoCardless
GoCardless
Accounting
13.3%
Marketing and Advertising
11.0%
Information Technology and Services
10.4%
Health, Wellness and Fitness
6.2%
Internet
5.2%
Other
53.9%
Alternatives
FreshBooks
FreshBooks Alternatives
QuickBooks Desktop Pro
Desktop Pro
Add QuickBooks Desktop Pro
Xero
Xero
Add Xero
NetSuite
NetSuite
Add NetSuite
Wave
Wave
Add Wave
GoCardless
GoCardless Alternatives
PayPal Payments
PayPal Payments
Add PayPal Payments
Payoneer
Payoneer
Add Payoneer
Square Payments
Square Payments
Add Square Payments
Stripe Payments
Stripe Payments
Add Stripe Payments
Discussions
FreshBooks
FreshBooks Discussions
Does FreshBooks support recurring billing?
3 Comments
Pat M.
PM
I'm a long-time user, and yes. Freshbooks does recurring billing flawlessly. Your client can also have their credit card information stored so they don't...Read more
How do you like using Freshbooks
2 Comments
Zack B.
ZB
Hi Rodney, We have used Freshbooks since 2013, and are in no way affiliated with them. For the most part, our experience overall has been positive,...Read more
What is the best way to manage deposits against future work as a consultant?
2 Comments
DL
Hi Mark, You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment....Read more
GoCardless
GoCardless Discussions
Is there any other type of payments being accepted?
2 Comments
[TPMGE] C.
[C
Credit cardRead more
Will it be possible one day to have invoices automatically generated for my clients (1 invoice per payment plan)?
1 Comment
Official Response from GoCardless
Hello. Our solutions do not generate invoices for end customers, but we have partner billing software that can assist you with this. You can view our list of...Read more
A-When will we be able to choose the moment when the transfer is made, i.e., choose to receive the funds on a predictable date? B-The display during registration should first offer to fill in information for a company. Currently, you have to click a button first for the information entry for companies to appear. However, SEPA direct debit is mostly for companies, not for individuals.
1 Comment
Official Response from GoCardless
Hello, we thank you for your comment. A - By logging into your merchant account, you can choose the debit date for each payment made using GoCardless. The...Read more