G2 reviewers report that FreshBooks excels in user-friendliness, particularly for those without extensive accounting knowledge. Users appreciate its intuitive design, which simplifies invoicing and project management, making it easy to create and edit invoices while providing a clear dashboard view of client statuses and pending payments.
According to verified reviews, GoCardless stands out for its automation capabilities, particularly in managing recurring payments and direct debits. Users highlight that this feature significantly reduces administrative effort and ensures timely transactions, allowing businesses to focus on growth rather than chasing late payments.
Reviewers mention that FreshBooks offers excellent customer support, which is frequently praised for being responsive and helpful. This level of support enhances the overall user experience, especially for small businesses that may require additional guidance during their initial setup and ongoing use.
Users say that GoCardless provides a seamless payment collection process, which is particularly beneficial for businesses looking to streamline their cash flow management. The platform's ability to automate payment collections means users can save time and reduce the stress associated with manual invoicing.
G2 reviewers note that while FreshBooks has a higher overall satisfaction score, GoCardless has a slightly better rating in specific areas like accounting integration and processing fees. This suggests that while FreshBooks is favored for its ease of use, GoCardless may offer more robust features for businesses focused on financial management.
According to recent user feedback, both platforms have their strengths, but FreshBooks is particularly noted for its comprehensive invoicing features and user-friendly interface, while GoCardless is recognized for its effective automation of payment processes. This makes FreshBooks a great choice for those prioritizing invoicing simplicity, whereas GoCardless may appeal more to businesses looking for efficient payment collection solutions.
I'm a long-time user, and yes. Freshbooks does recurring billing flawlessly. Your client can also have their credit card information stored so they don't...Read more
How do you like using Freshbooks
2 Comments
ZB
Hi Rodney,
We have used Freshbooks since 2013, and are in no way affiliated with them.
For the most part, our experience overall has been positive,...Read more
What is the best way to manage deposits against future work as a consultant?
2 Comments
DL
Hi Mark,
You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment....Read more
Will it be possible one day to have invoices automatically generated for my clients (1 invoice per payment plan)?
1 Comment
Official Response from GoCardless
Hello. Our solutions do not generate invoices for end customers, but we have partner billing software that can assist you with this. You can view our list of...Read more
A-When will we be able to choose the moment when the transfer is made, i.e., choose to receive the funds on a predictable date? B-The display during registration should first offer to fill in information for a company. Currently, you have to click a button first for the information entry for companies to appear. However, SEPA direct debit is mostly for companies, not for individuals.
1 Comment
Official Response from GoCardless
Hello, we thank you for your comment. A - By logging into your merchant account, you can choose the debit date for each payment made using GoCardless. The...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.