G2 reviewers report that FreshBooks excels in user-friendliness, particularly for those without extensive accounting knowledge. Users appreciate its intuitive design, which simplifies invoicing and project management, making it easy to create and edit invoices while providing a clear dashboard view of client statuses and pending payments.
According to verified reviews, GoCardless stands out for its automation capabilities, particularly in managing recurring payments and direct debits. Users highlight that this feature significantly reduces administrative effort and ensures timely transactions, allowing businesses to focus on growth rather than chasing late payments.
Reviewers mention that FreshBooks offers excellent customer support, which is frequently praised for being responsive and helpful. This level of support enhances the overall user experience, especially for small businesses that may require additional guidance during their initial setup and ongoing use.
Users say that GoCardless provides a seamless payment collection process, which is particularly beneficial for businesses looking to streamline their cash flow management. The platform's ability to automate payment collections means users can save time and reduce the stress associated with manual invoicing.
G2 reviewers note that while FreshBooks has a higher overall satisfaction score, GoCardless has a slightly better rating in specific areas like accounting integration and processing fees. This suggests that while FreshBooks is favored for its ease of use, GoCardless may offer more robust features for businesses focused on financial management.
According to recent user feedback, both platforms have their strengths, but FreshBooks is particularly noted for its comprehensive invoicing features and user-friendly interface, while GoCardless is recognized for its effective automation of payment processes. This makes FreshBooks a great choice for those prioritizing invoicing simplicity, whereas GoCardless may appeal more to businesses looking for efficient payment collection solutions.
I'm a long-time user, and yes. Freshbooks does recurring billing flawlessly. Your client can also have their credit card information stored so they don't...Read more
How do you like using Freshbooks
2 Comments
ZB
Hi Rodney,
We have used Freshbooks since 2013, and are in no way affiliated with them.
For the most part, our experience overall has been positive,...Read more
What is the best way to manage deposits against future work as a consultant?
2 Comments
DL
Hi Mark,
You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment....Read more
There are two different Dashboards, why can't they be on the same platform - Will you be able to increase the speed of payments from the current7/8 days
1 Comment
Official Response from GoCardless
Hi Christian,
Thank you for your questions.
We've got good news about the login, Xero announced at the last Xerocon that they're building an...Read more
Can the GoCardless fees be charged to a different bank account from the account used for customer receipts?
1 Comment
Official Response from GoCardless
Hi Bernie,
Thanks for the question.
All our packages have fees deducted before paying out, however, on our custom plans, we invoice separately which...Read more
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