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Compare Exterro Data Risk Management Platform and Relativity Software 
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At a Glance
Market Segments
Enterprise (82.9% of reviews)
Mid-Market (44.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Exterro Data Risk Management Platform
Star Rating
(171)4.4 out of 5
Market Segments
Enterprise (82.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Exterro Data Risk Management PlatformRelativity
Star Rating
(577)4.6 out of 5
Market Segments
Mid-Market (44.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about RelativitySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Relativity excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Exterro. Users appreciate its fast and easy-to-use GUI, which enhances their workflow efficiency during data collections and reviews.
- Users say that Exterro provides a strong community experience, highlighted by events like XChange 2025, which offers hands-on training and networking opportunities. This focus on community engagement sets it apart, even if its overall user satisfaction is lower than Relativity's.
- Reviewers mention that Relativity's organizational capabilities are a standout feature, with users praising its folder structuring, tagging, and saved searches that streamline document management. This functionality helps reduce the time spent on document reviews, a critical aspect for many users.
- According to verified reviews, Exterro is noted for its ease of use and defensible processes, making it visually appealing and straightforward for users. However, it still faces challenges in matching the comprehensive features offered by Relativity.
- Users highlight that Relativity's analytics capabilities are particularly valuable, allowing for efficient data culling and faster searches. This feature is crucial for legal professionals who need to manage large volumes of documents effectively.
- G2 reviewers indicate that while Exterro has a solid support quality, Relativity's support is also commendable, though slightly less rated. Users appreciate the organized SQL backend in Relativity, which aids in quickly finding necessary information, enhancing the overall user experience.
Pricing
Entry-Level Pricing
Exterro Data Risk Management Platform
No pricing availableRelativity
No pricing availableFree Trial
Exterro Data Risk Management Platform
No trial information availableRelativity
No trial information availableRatings
Meets Requirements
8.7
139
8.7
475
Ease of Use
8.7
140
8.3
487
Ease of Setup
7.8
83
7.8
351
Ease of Admin
8.6
85
7.9
359
Quality of Support
8.8
139
8.3
462
Has the product been a good partner in doing business?
9.1
86
8.8
344
Product Direction (% positive)
8.4
141
8.4
473
Features by Category
Case Management
Not enough data
7.9
106
Not enough data
7.9
106
Not enough data
7.9
103
Analytics
Not enough data
8.3
108
Not enough data
8.4
111
Not enough data
8.1
105
Agentic AI - Investigation Management
Not enough data
7.0
15
Not enough data
6.0
14
Platform Data
7.2
13
8.5
36
7.7
13
8.2
36
7.5
12
7.6
35
Document Management
8.5
12
8.2
36
7.1
11
8.3
38
8.1
12
8.0
35
Request Management
Not enough data
8.6
12
Not enough data
8.8
15
Not enough data
Feature Not Available
Not enough data
8.6
14
Not enough data
8.9
16
Not enough data
8.1
16
Not enough data
9.2
17
Not enough data
8.9
17
Workflow Management
Not enough data
8.8
15
Not enough data
8.9
16
Not enough data
8.6
16
Reporting
Not enough data
8.1
18
Not enough data
8.3
18
Document Collection
8.6
40
|
Verified
7.3
223
|
Verified
8.2
29
|
Verified
7.5
239
|
Verified
8.2
26
8.4
272
Document Review
8.5
26
|
Verified
9.1
287
|
Verified
7.8
24
|
Verified
8.3
280
|
Verified
8.1
26
8.2
265
7.9
23
|
Verified
8.0
259
|
Verified
7.8
30
|
Verified
7.9
273
8.6
29
|
Verified
8.4
276
|
Verified
8.3
27
|
Verified
8.8
279
|
Verified
Agentic AI - eDiscovery
Not enough data
7.0
39
Not enough data
7.1
38
Not enough data
6.9
38
Not enough data
6.8
38
Not enough data
6.5
38
Not enough data
7.0
38
Storage and Collaboration - Legal Document Management
Not enough data
7.4
7
Not enough data
8.9
6
Not enough data
7.5
6
Not enough data
9.2
6
Document Management - Legal Document Management
Not enough data
8.6
6
Not enough data
6.1
6
Not enough data
6.4
6
Analysis - Legal Document Management
Not enough data
9.2
6
Not enough data
7.8
6
Artificial Intelligence - Legal Document Management
Not enough data
5.8
6
Accessibility - Legal Document Management
Not enough data
6.9
6
Agentic AI - Legal Document Management
Not enough data
6.7
6
Not enough data
5.6
6
Generative AI - AI Legal Assistant
Not enough data
6.9
7
Not enough data
6.0
7
LLM and NLP - AI Legal Assistant
Not enough data
7.1
7
Technology Benefit - AI Legal Assistant
Not enough data
5.5
7
Not enough data
6.4
7
Not enough data
6.1
6
Not enough data
5.8
6
Consistency, Accuracy and Efficiency - AI Legal Assistant
Not enough data
6.7
6
Automation using Legal Tech - AI Legal Assistant
Not enough data
7.2
6
Compliance and Data Security - AI Legal Assistant
Not enough data
7.8
6
Ease of Use and Adaptability - AI Legal Assistant
Not enough data
7.8
6
Agentic AI - AI Legal Assistant
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
5.8
6
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.7
6
Categories
Categories
Shared Categories
Exterro Data Risk Management Platform and Relativity are categorized as eDiscovery and Legal Hold
Unique Categories
Exterro Data Risk Management Platform has no unique categories
Relativity is categorized as AI Legal Assistant, Public Records Management, Investigation Management, and Legal Document Management
Reviews
Reviewers' Company Size
Exterro Data Risk Management Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Relativity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Legal Services
12.2%
Insurance
12.2%
Oil & Energy
8.5%
Financial Services
5.5%
Utilities
3.0%
Other
58.5%
Legal Services
45.7%
Law Practice
21.4%
Information Technology and Services
5.4%
Consulting
5.3%
Accounting
3.6%
Other
18.5%
Discussions
Is it possible to batch documents during review?
1 Comment
Official Response from Exterro Data Risk Management Platform
Yes, batching is offered with Exterro's Review Module. If you would like to learn more, please email us at info@exterro.com and we can arrange a product...Read more
How much processing power does Digital Discovery Pro have?
1 Comment
Official Response from Exterro Data Risk Management Platform
Our cloud-based architecture allows us to offer processing speeds at over one terabyte per hour and reduces the time it takes to go through big data volumes.Read more
Can Digital Discovery Pro help me reduce the size of my data defensibly?
1 Comment
Official Response from Zapproved
We partner with Amazon Web Services, which is highly secure and offers multiple layers of data protection. Zapproved is SOC2 Type 2 certified and adheres to...Read more
what is the best way to reach out to experienced folks in Support directly for an Administrator?
4 Comments
HV
community.relativity.comRead more
What is the best way to use Relativity for general project management / task assignment?
3 Comments
ST
Because of Relativity’s strong platform capabilities, many organizations implement project management and task assignment workflows alongside legal and...Read more
Relativity has no more discussions with answers
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