Casepoint Reviews & Product Details

The most helpful thing about Casepoint is the ability to discover different amounts of data but also doing it in a safe way. Review collected by and hosted on G2.com.

It is AI based so that can have anyone a little hesitant. Review collected by and hosted on G2.com.

Casepoint provides a smooth and straight-forward User interface that is flexible, customizable, and easy to use. The platform allows us to more easily manage and organize large data collections and it provides powerful search capabilities and tools to assist with document review and productions. The support provided, for both the application and its use, by our Casepoint project manager and the service team is terrific. They are responsive, helpful, eager to provide solutions and meet all deadlines. Review collected by and hosted on G2.com.

We have not found anything that we dislike about Casepoint. We have learned over time how to best manage the fees and costs associated with Casepont which our clients appreciate. Review collected by and hosted on G2.com.

I used Casepoint during my legal internship. It was extremely helpful and easy to navigate ediscovery. Review collected by and hosted on G2.com.

Case point was easy to use. No complaints. Review collected by and hosted on G2.com.

Easy to learn and easy to train reviewers. All futures make sense and perform well. The all-inclusive model is great; we don't have to worry about running up costs when working with analytics. The production module is well-developed and versatile. I like CasePoint's data import tools, both web-based and desktop-based. They make data imports easy. CasePoint also provides free "office hours", which save money on training. I worked with several e-discovery solutions in the past, web-based and on-premises, and CasePoint has been my favorite to use for many years. There are so many great features in this application but my favorite are: cloud collection, semi-transparent and multi-color redactions, document unitization, email tread visualization tool, and built-in case summary tool. Review collected by and hosted on G2.com.

Not having a flat-fee subscription is a downside. Also hoping to get native document redaction soon. Review collected by and hosted on G2.com.

Casepoint is a robust document review platform with the latest data analytics and AI/TAR technology included. The software is user friendly and the company frequently and consistently develops updated and advanced functionality in order to keep our document reviews efficient and fast. Their customer support is stellar. Review collected by and hosted on G2.com.

We have experienced a couple of issues where certain features did not function as intended, but their development team took prompt steps to resolve the problem. Review collected by and hosted on G2.com.

Casepoint is intuitive, not only for me as administrator, but most of end-users, e.g., attorneys and experts to review discovery documents. Search module is very generous. Reviewing pane is sensible. Easy to categorize per key words as well as some extension of logical phrases. Its subjective comment field works great for its searchability as well. Casepoint's screen set up is pleasant to look and easy on your eye for an extended use. Last but least, Casepoint's technical support is nonpareil. Quick and comprehensive response without exception. We have been happy with Casepoint for more than a decade. Review collected by and hosted on G2.com.

Nothing structural or their services. Some anecdotal connectivity issues occurred a long time ago, which may or may not be on Casepoint. There has not been an issue that was not resolved by their technical support crew. It is a good system. Review collected by and hosted on G2.com.

Casepoint is intuitive and easy to use. Everyone I've worked with at CasePoint is friendly and extremely knowledgeable about their product and about litigation/eDiscovery in general. One thing that sets them out from the others is that you can send them feature requests. They send them to their development team and implement many of them ultimately. I've had some features added the same week! Review collected by and hosted on G2.com.

CasePoint works hard to address concerns. If there is an issue with the application, they come up with a fix. They communicate regarding your issues and address them in real-time. Due to these factors, I can't think of anything that I dislike about CasePoint. Review collected by and hosted on G2.com.

Casepoint has a high volume of features that helps make document review, searching, analysis, and productions an efficient process including folders, grid views, tags, advanced search, email threading, processing templates, production templates, etc. Their support team is highly responsive with trouble shooting and training. Casepoint has the features our in-house litigation support department needs to avoid using external vendors. Casepoint also has a user community group and implements several of the feature requests submitted by its customers. Review collected by and hosted on G2.com.

Some recent technical issues related to various features not working properly, however, they are very responsive when those issues are reported and they typically resolve them. Review collected by and hosted on G2.com.

The project management team helps you do everything. When we receive productions from opposing counsel, it's easy for me to upload the productions to a Casepoint run ftp site. Then I just send Casepoint an email with instructions on how to organize the production on the platform. The same can be said about making productions. I can send our client's files to Casepoint, provide instructions on bate stamping and metadata, and the project management team handles the rest. Review collected by and hosted on G2.com.

The downside is that sometimes it can take time for productions to upload or to be prepared with bates stamping depending on if you need load files or a TIF conversion. I make sure to plan ahead in order to make sure timing is not an issue. Review collected by and hosted on G2.com.

I find the high level of customization of the export features especially helpful. Casepoint allows me to quickly bulk export documents of different file types and to select custom made file naming conventions which makes printing and organizing the documents on my local drive easier. Casepoint also has amazing advanced search and drilling functions and highly customizable views. Review collected by and hosted on G2.com.

I dislike the placeholder feature in the Export Documents function because it requires that placeholder pages be added to an export containing both Image and Native files. This then requires combining the Image and Native files locally on my computer and then weeding out the placeholder pages. Review collected by and hosted on G2.com.