Compare DocSend and Sync Pro 
At a Glance
Market Segments
Small-Business (76.1% of reviews)
Small-Business (75.8% of reviews)
Entry-Level Pricing
From $10 user/month
Free
DocSend
Star Rating
(588)4.6 out of 5
Market Segments
Small-Business (76.1% of reviews)
Pros & Cons
Entry-Level Pricing
From $10 user/month
Browse all 4 pricing plansSync Pro
Star Rating
(37)3.9 out of 5
Market Segments
Small-Business (75.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that DocSend excels in user satisfaction, boasting a significantly higher overall score compared to Sync.com. Users appreciate its ability to protect and store work documents securely, ensuring confidentiality and control over business files.
- According to verified reviews, DocSend has a much larger volume of recent feedback, with 38 reviews in the last 90 days, indicating a more active user base and ongoing improvements. In contrast, Sync.com has not received any recent reviews, which may suggest less engagement or updates.
- Users say that DocSend's implementation process is smooth and intuitive, with many highlighting its effective onboarding features. This contrasts with Sync.com, which, while praised for its straightforward setup, lacks the same level of user engagement in recent feedback.
- Reviewers mention that both products offer similar ease of use, but DocSend stands out with its higher ratings in administrative ease. Users find it easier to manage their documents and workflows, while Sync.com users have noted some challenges in this area.
- Users highlight DocSend's strong support quality, with many praising the responsiveness and helpfulness of the support team. Sync.com, while still rated positively, has received slightly lower marks in this area, indicating room for improvement in customer service.
- According to user feedback, DocSend is recognized for its robust features that facilitate secure document sharing and tracking, making it a preferred choice for businesses focused on confidentiality. Sync.com, on the other hand, is appreciated for its affordability and seamless syncing across devices, making it a solid option for individual users or small businesses.
Pricing
Entry-Level Pricing
DocSend
PERSONAL
From $10
user/month
For entrepreneurs
- Real-time Content Tracking
- Instant Notifications
- Live Present
Sync Pro
Starter
Free
Sync makes it easy to store, share and access your files from just about anywhere.
- 5 GB
Free Trial
DocSend
Free Trial is available
Sync Pro
Free Trial is available
Ratings
Meets Requirements
8.9
433
8.7
26
Ease of Use
9.0
437
9.0
27
Ease of Setup
8.9
227
8.9
9
Ease of Admin
8.6
179
7.9
8
Quality of Support
8.9
337
8.4
24
Has the product been a good partner in doing business?
8.8
174
8.5
8
Product Direction (% positive)
9.0
403
8.6
25
Features by Category
Signature Process
8.7
84
|
Verified
Not enough data
8.1
65
Not enough data
8.8
82
|
Verified
Not enough data
8.4
76
|
Verified
Not enough data
8.5
68
Not enough data
8.2
48
Not enough data
8.6
57
Not enough data
8.4
62
Not enough data
Agentic AI - E-Signature
8.8
11
Not enough data
8.9
11
Not enough data
8.9
11
Not enough data
8.8
11
Not enough data
8.9
11
Not enough data
9.1
11
Not enough data
Security and Scalability
8.9
62
|
Verified
Not enough data
8.9
69
|
Verified
Not enough data
9.1
46
Not enough data
Platform
8.0
51
|
Verified
Not enough data
8.6
51
Not enough data
8.4
38
Not enough data
9.2
63
|
Verified
Not enough data
8.3
32
Not enough data
File Management
9.1
68
Not enough data
9.1
76
Not enough data
8.9
76
Not enough data
8.9
73
Not enough data
Feature Not Available
Not enough data
Agentic AI - Cloud Content Collaboration
9.1
18
Not enough data
9.2
18
Not enough data
9.0
18
Not enough data
Collaboration
Feature Not Available
Not enough data
9.3
79
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.2
69
Not enough data
9.1
67
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.3
73
Not enough data
Platform
9.3
73
Not enough data
8.5
70
Not enough data
8.1
59
Not enough data
Feature Not Available
Not enough data
Document Creation
8.3
36
Not enough data
Feature Not Available
Not enough data
8.4
96
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
97
|
Verified
Not enough data
Workflow
Feature Not Available
Not enough data
8.6
82
|
Verified
Not enough data
Feature Not Available
Not enough data
Analytics
9.4
134
|
Verified
Not enough data
9.1
125
|
Verified
Not enough data
9.0
132
|
Verified
Not enough data
Administration and Platform
8.6
109
|
Verified
Not enough data
8.9
126
|
Verified
Not enough data
8.3
61
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
62
|
Verified
Not enough data
Generative AI
9.1
15
Not enough data
Functionality
Not enough data
7.8
9
Not enough data
9.2
10
Not enough data
7.1
8
Not enough data
6.7
9
Not enough data
Not enough data
Compatibility
Not enough data
7.6
7
Not enough data
7.5
8
Not enough data
8.1
8
Management
Not enough data
7.3
8
Not enough data
8.5
9
Not enough data
8.5
9
Agentic AI - Online Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Feature Not Available
Not enough data
7.7
62
Not enough data
Platform Basics
8.6
79
Not enough data
7.9
70
Not enough data
8.4
73
Not enough data
Platform Content
8.8
86
Not enough data
Platform Data
8.4
84
Not enough data
Platform Performance
8.1
74
Not enough data
8.1
65
Not enough data
Platform Basics
9.8
11
Not enough data
9.5
11
Not enough data
10.0
11
Not enough data
Platform Content
9.1
11
Not enough data
Feature Not Available
Not enough data
10.0
11
Not enough data
Platform Additional Functionality
10.0
11
Not enough data
10.0
11
Not enough data
Agentic AI - Screen and Video Capture
10.0
9
Not enough data
Content
Feature Not Available
Not enough data
8.8
27
Not enough data
9.5
26
Not enough data
9.0
27
Not enough data
Feature Not Available
Not enough data
Collaboration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
27
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Features
9.6
18
Not enough data
9.7
18
Not enough data
9.5
18
Not enough data
9.2
18
Not enough data
9.6
18
Not enough data
Feature Not Available
Not enough data
Organization
9.7
19
Not enough data
9.8
18
Not enough data
9.8
18
Not enough data
Customization
9.1
18
Not enough data
9.7
18
Not enough data
Feature Not Available
Not enough data
Analytics
Feature Not Available
Not enough data
9.7
19
Not enough data
9.7
19
Not enough data
Agentic AI - Sales Enablement
8.9
23
Not enough data
9.1
23
Not enough data
9.1
23
Not enough data
Content Management
9.0
136
Not enough data
8.8
103
Not enough data
Feature Not Available
Not enough data
8.5
110
Not enough data
9.1
129
Not enough data
Analytics
8.9
133
Not enough data
9.0
127
Not enough data
8.9
119
Not enough data
8.9
125
Not enough data
Learning Management - Sales Enablement
9.0
23
Not enough data
9.2
23
Not enough data
9.2
23
Not enough data
Revenue Enablement - Sales Enablement
9.1
24
Not enough data
9.1
23
Not enough data
9.2
24
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
DocSend and Sync Pro are categorized as Cloud Content Collaboration
Unique Categories
DocSend is categorized as Video Communications, Virtual Data Room (VDR), Sales Enablement, Screen and Video Capture, E-Signature, Proposal, and Client Portal
Sync Pro is categorized as Online Backup
Reviews
Reviewers' Company Size
DocSend
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sync Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.3%
Information Technology and Services
11.6%
Financial Services
7.2%
Internet
6.5%
Marketing and Advertising
5.1%
Other
53.3%
Information Technology and Services
15.2%
Computer Software
6.1%
Marketing and Advertising
6.1%
Construction
6.1%
Education Management
6.1%
Other
60.6%
Discussions
DocSend has no discussions with answers
How does sync software work?
2 Comments
JS
Excellent performance!Read more
Is Sync com any good?
1 Comment
TC
I've been using it for years and I'm impressed with the cross-platform compatibility. Being able to snap a picture on my iPhone and have it available on my...Read more
Sync Pro has no more discussions with answers
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