--- title: Sync.com Reviews meta_title: 'Sync.com Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 56 reviews by the users' company size, role or industry to find out how Sync.com works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 56 scale: '5' date_modified: '2026-10-17' parent_category: name: Backup url: https://www.g2.com/categories/backup ---

Sync.com Reviews & Product Details

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Pricing

Pricing provided by Sync.com.

Starter

Free

Business Pro Standard

$5
per user/month

User Insights

Average based on 56 real user reviews.

Perceived Cost

$$$$$

Sync.com Reviews (56)

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Reviews

Sync.com Reviews (56)

View 1 Video Reviews
4.3
56 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Sync.com for its strong security features and ease of use, highlighting the importance of end-to-end encryption that keeps their data private. Many appreciate the straightforward interface and the ability to share files securely, although some note limited integration options with other software as a common drawback.

Pros & Cons

Generated from real user reviews
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Michael T. B.
MB
Michael T. B.
Producer
Small-Business (50 or fewer emp.)
"Health Canada-Compliant Canadian Cloud Storage You Can Trust"
5/5
What do you like best about Sync.com?

Sync is a Canadian company with servers in Canada. Therefore, it's the only cloud server I know that is Health Canada compliant for dealing with any sensitive medical information. Also, knowing that Sync is not scraping all my data to put into LLMs is refreshing. Review collected by and hosted on G2.com.

What do you dislike about Sync.com?

Not every application has native code to save and pull files from Sync. In the film & television space, it would be great if sync could work with Scriptation and Highland. Review collected by and hosted on G2.com.

Gabriel R.
GR
Gabriel R.
Multi-Media Communications Specialist
Small-Business (50 or fewer emp.)
"Sync.com Delivers Accessible Cloud Storage with Great Value and UX"
5/5
What do you like best about Sync.com?

There are so many good things I could say about Sync.com, the pricing, the amount of storage you can get, and the UX/UI, but what I love most is the accessibility. As someone who’s always on the go, I wanted a cloud storage tool I can access from anywhere and have readily available whenever I need it. Sync does exactly that. Review collected by and hosted on G2.com.

What do you dislike about Sync.com?

It’s a very robust platform, and there are only a few things I don’t like. I do wish there were a bit more UI customization, but at the same time, they’re always improving the experience and making it better overall. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Reliable Collaboration with Easy File Sharing"
5/5
What do you like best about Sync.com?

I really appreciate Sync.com for its simplicity and reliability. It's extremely easy to set up and use, which makes managing our files straightforward. We were having issues with version control when files were emailed back and forth; now, putting them in one central location means everyone gets the updated files without hassle. I particularly like knowing that others in the company can see the same files without any version control issues. Sync.com is essential for departmentalizing our files, allowing only the right individuals to access certain folders. The ability to collaborate easily within the organization is a huge benefit for us. Review collected by and hosted on G2.com.

What do you dislike about Sync.com?

Sync.com is not really a backup tool. As it is a collaborating tool, it would be nice to have it as a backup tool as well. So, I have a different service that I utilize to back up all my Sync.com files every night to make sure that everything is also backed up. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"File store and sharing"
5/5
What do you like best about Sync.com?

Very easy to use, and you can share files and folders with family instead of using Google Drive or similar software. With Google Drive, you have to move files you’ve already saved on your computer over to that drive. Review collected by and hosted on G2.com.

What do you dislike about Sync.com?

I have used Sync for over three years and nothing comes to mind that I dislike. Review collected by and hosted on G2.com.

Verified User in Media Production
UM
Verified User in Media Production
Small-Business (50 or fewer emp.)
"Reliable File Sync with Top-Notch Support and Great Value"
5/5
What do you like best about Sync.com?

Best cloud service, love that all my working files do sync as I work on them, this service is 1000 way better than Dropbox wich I quick when I found Sync.com, Sync is reliable, great price, amazing product and customer service is top notch, when having issue, oh boy they are quick to respond and found solution to resolve. Yeak highly recommend it..... Review collected by and hosted on G2.com.

What do you dislike about Sync.com?

so far I see nothing in my 4 years been with sync. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Secure Canadian Storage Perfect for Compliance"
4.5/5
What do you like best about Sync.com?

I like Sync.com for its ability to have Canadian storage, which is crucial for compliance with storage safety rules for Canadian data. Additionally, I appreciate the secure method it provides for clients to upload files, as it helps avoid the use of email for file transfers. The initial setup of Sync.com is very straightforward and uncomplicated, which I find convenient. Review collected by and hosted on G2.com.

What do you dislike about Sync.com?

I wish there was a way for there to be a client portal that they can log in and upload things. Essentially, I would like to send a link to my client, have them set up an account specifically tied to me, so they can access documents inside the folder, upload, or download as needed, and set up their own username and password. Review collected by and hosted on G2.com.

Nenad P.
NP
Nenad P.
"Effortless Storage, Accessible Anywhere"
5/5
What do you like best about Sync.com?

I love how Sync Pro is very easy to use and has reasonable pricing. I appreciate that it's encrypted, which is important for storing documents and videos of my projects. I find it incredibly convenient that I can access it through my phone or laptop anytime, anywhere. The customer service is reasonable and they're always happy to assist. Also, the initial setup was very simple. Review collected by and hosted on G2.com.

What do you dislike about Sync.com?

Maybe better connection with the phone if I want to switch from Apple iCloud to Sync Pro. I think they can take a look at that. Review collected by and hosted on G2.com.

Thomas K.
TK
Thomas K.
Management Consultant
Mid-Market (51-1000 emp.)
"Great Platform That’s Easy to Use, Well-Priced, and Highly Recommended"
5/5
What do you like best about Sync.com?

Great platform, easy to use and navigate. Excellent support on the rare occasion used, Reasonably priced compared to other similar platforms. Highly recommended. Review collected by and hosted on G2.com.

What do you dislike about Sync.com?

Would be useful to allow the creation of a passkey, instead of having to enter a code from the app at each login Review collected by and hosted on G2.com.

Gregory D.
GD
Gregory D.
C# Instructor
Small-Business (50 or fewer emp.)
"Effortless File Sync Across Devices and Users"
5/5
What do you like best about Sync.com?

Sync is so easy to store files that need to be accessible to other devices and authenticated users. Review collected by and hosted on G2.com.

What do you dislike about Sync.com?

I don't dislike anything about sync. It does what it is designed to do, and it does it very well. Review collected by and hosted on G2.com.

wag w.
WW
wag w.
SAP consultant
Small-Business (50 or fewer emp.)
"Flexible Folder-by-Folder Downloads That Just Works"
5/5
What do you like best about Sync.com?

I like that I can choose specific folders and files to download, instead of having everything automatically downloaded to my devices. Review collected by and hosted on G2.com.

What do you dislike about Sync.com?

There isn’t much to dislike, really. It works exactly the way you’d expect it to. Review collected by and hosted on G2.com.

Questions about Sync.com? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity about 4 years ago

Is Sync com any good?

0 Upvotes
1
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GU
Guest User
•
Last activity about 4 years ago

How does sync software work?

0 Upvotes
2
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Pricing Options

Pricing provided by Sync.com.

Starter

Free

Business Pro Standard

$5
per user/month

Business Pro Advanced

$15
user/month
Sync.com Comparisons
Sync.com Features
Real-time Sync
Storage Capacity
Remote Backup
File Sharing
Encrypted Storage