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At a Glance
Market Segments
Small-Business (77.6% of reviews)
Small-Business (40.0% of reviews)
Entry-Level Pricing
From $10 user/month
$10.00 1 User Per Month
DocSend
Star Rating
(568)4.6 out of 5
Market Segments
Small-Business (77.6% of reviews)
Entry-Level Pricing
From $10 user/month
Browse all 4 pricing plansDocusign
Star Rating
(2,540)4.5 out of 5
Market Segments
Small-Business (40.0% of reviews)
Entry-Level Pricing
$10.00 1 User Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Docusign excels in the document signing process, with a high rating of 9.5 for Document Signing, while DocSend falls behind with a rating of 8.4. Reviewers mention that Docusign's intuitive interface makes it easy to sign documents quickly and efficiently.
- Reviewers mention that Docusign offers superior mobile signature capabilities, scoring 8.8 compared to DocSend's 8.1. Users on G2 appreciate the seamless experience of signing documents on mobile devices with Docusign, highlighting its user-friendly mobile app.
- Users say that Docusign's template creation and flexibility are standout features, earning a score of 9.0, while DocSend's score of 8.1 indicates room for improvement. Reviewers mention that Docusign allows for extensive customization of templates, making it easier to create documents tailored to specific needs.
- G2 users report that Docusign's quality of support is rated at 8.4, which is lower than DocSend's 8.9. Reviewers mention that DocSend provides more responsive customer service, which can be crucial for businesses needing immediate assistance.
- Users report that Docusign shines in its signature workflow capabilities, scoring 9.0, while DocSend's score of 8.1 suggests it may not be as robust in this area. Reviewers mention that Docusign's workflow features streamline the signing process, making it easier to manage multiple signers.
- Reviewers mention that Docusign's document security features are rated at 8.4, which is slightly higher than DocSend's 8.7. Users on G2 appreciate Docusign's strong emphasis on regulatory compliance and security measures, ensuring that sensitive documents are well protected.
Pricing
Entry-Level Pricing
DocSend
PERSONAL
From $10
user/month
For entrepreneurs
- Real-time Content Tracking
- Instant Notifications
- Live Present
Docusign
Personal
$10.00
1 User Per Month
Built for Personal Use
- Send documents for eSignature: 5/month
- Single user only
Free Trial
DocSend
Free Trial is available
Docusign
Free Trial is available
Ratings
Meets Requirements
8.9
422
9.1
2,050
Ease of Use
9.0
425
9.0
2,063
Ease of Setup
8.9
216
8.4
767
Ease of Admin
8.6
177
8.4
688
Quality of Support
8.9
329
8.3
1,545
Has the product been a good partner in doing business?
8.8
172
8.3
669
Product Direction (% positive)
8.9
392
8.6
2,019
Features by Category
Signature Process
8.6
81
|
Verified
9.5
1795
|
Verified
8.1
62
8.9
1684
|
Verified
8.8
79
|
Verified
9.0
1755
|
Verified
8.4
73
|
Verified
8.8
1438
|
Verified
8.4
66
9.0
1676
|
Verified
8.2
47
8.6
1282
|
Verified
8.6
55
8.4
1297
|
Verified
8.5
61
8.9
1634
|
Verified
Agentic AI - E-Signature
8.8
11
7.6
26
8.9
11
7.6
26
8.9
11
7.2
26
8.8
11
7.2
26
8.9
11
7.2
25
9.1
11
7.2
25
Security and Scalability
8.9
62
|
Verified
9.1
1437
|
Verified
8.9
67
|
Verified
9.2
1521
|
Verified
9.1
46
9.0
1277
|
Verified
Platform
8.0
50
|
Verified
8.2
693
|
Verified
8.6
49
8.5
758
|
Verified
8.5
37
8.2
591
|
Verified
9.1
61
|
Verified
8.9
783
|
Verified
8.3
31
8.3
591
|
Verified
File Management
9.1
68
Not enough data
9.1
75
Not enough data
8.9
74
Not enough data
8.9
72
Not enough data
Feature Not Available
Not enough data
Agentic AI - Cloud Content Collaboration
9.1
19
Not enough data
9.2
19
Not enough data
9.0
19
Not enough data
Collaboration
Feature Not Available
Not enough data
9.3
77
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.2
69
Not enough data
9.1
67
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.3
73
Not enough data
Platform
9.3
73
Not enough data
8.5
70
Not enough data
8.2
60
Not enough data
Feature Not Available
Not enough data
Document Creation
8.3
33
Not enough data
Feature Not Available
Not enough data
8.4
95
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
95
|
Verified
Not enough data
Workflow
Feature Not Available
Not enough data
8.5
80
|
Verified
Not enough data
Feature Not Available
Not enough data
Analytics
9.4
131
|
Verified
Not enough data
9.1
121
|
Verified
Not enough data
9.0
127
|
Verified
Not enough data
Administration and Platform
8.6
109
|
Verified
Not enough data
8.9
121
|
Verified
Not enough data
8.3
61
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
62
|
Verified
Not enough data
Generative AI
9.1
15
Not enough data
Platform Additional Functionality
Feature Not Available
Not enough data
7.7
62
Not enough data
Platform Basics
8.6
78
Not enough data
7.9
69
Not enough data
8.4
73
Not enough data
Platform Content
8.8
85
Not enough data
Platform Data
8.4
84
Not enough data
Platform Performance
8.1
74
Not enough data
8.1
65
Not enough data
Platform Basics
9.9
12
Not enough data
9.6
12
Not enough data
10.0
12
Not enough data
Platform Content
9.0
12
Not enough data
Feature Not Available
Not enough data
10.0
12
Not enough data
Platform Additional Functionality
10.0
12
Not enough data
10.0
12
Not enough data
Agentic AI - Screen and Video Capture
10.0
10
Not enough data
Content
Feature Not Available
Not enough data
8.9
28
Not enough data
9.5
27
Not enough data
9.0
28
Not enough data
Feature Not Available
Not enough data
Collaboration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
28
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Features
9.6
19
Not enough data
9.7
19
Not enough data
9.6
19
Not enough data
9.1
19
Not enough data
9.6
19
Not enough data
Feature Not Available
Not enough data
Organization
9.8
20
Not enough data
9.8
19
Not enough data
9.8
19
Not enough data
Customization
9.1
19
Not enough data
9.7
19
Not enough data
Feature Not Available
Not enough data
Analytics
Feature Not Available
Not enough data
9.8
20
Not enough data
9.8
20
Not enough data
Functionality
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.3
6
Support
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.3
6
Agentic AI - Google Workspace Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Enablement
9.0
25
Not enough data
9.1
25
Not enough data
9.2
25
Not enough data
Content Management
9.0
136
Not enough data
8.8
104
Not enough data
Feature Not Available
Not enough data
8.5
110
Not enough data
9.0
125
Not enough data
Analytics
8.9
128
Not enough data
9.0
128
Not enough data
8.9
119
Not enough data
8.9
124
Not enough data
Learning Management - Sales Enablement
9.1
25
Not enough data
9.3
25
Not enough data
9.3
25
Not enough data
Revenue Enablement - Sales Enablement
9.1
25
Not enough data
9.1
25
Not enough data
9.4
25
Not enough data
Categories
Categories
Shared Categories
DocSend and Docusign are categorized as E-Signature
Unique Categories
DocSend is categorized as Video Communications, Virtual Data Room (VDR), Sales Enablement, Cloud Content Collaboration, Screen and Video Capture, Proposal, and Client Portal
Reviews
Reviewers' Company Size
DocSend
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Docusign
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.7%
Information Technology and Services
10.6%
Financial Services
7.4%
Internet
6.7%
Marketing and Advertising
5.2%
Other
53.5%
Real Estate
9.5%
Computer Software
9.0%
Information Technology and Services
8.0%
Financial Services
5.3%
Marketing and Advertising
4.9%
Other
63.4%
Discussions
DocSend has no discussions with answers
What is the difference between an electronic signature and a digital signature?
5 Comments
JA
An electronic signature is an electronic symbol attached to a contract or other record, used by a person with an intent to sign. In contrast, digital...Read more
Is there a trial or free download available?
4 Comments
EC
There is a 30-day free trial available. Read more
how to docusign a pdf
3 Comments
KB
Docusign has some nice web and mobile features for using e-signatureRead more
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