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Compare DocSend and Docusign 
Featured Products
At a Glance
Market Segments
Small-Business (77.1% of reviews)
Small-Business (40.1% of reviews)
Entry-Level Pricing
From $10 user/month
$10.00 1 User Per Month
DocSend
Star Rating
(583)4.6 out of 5
Market Segments
Small-Business (77.1% of reviews)
Pros & Cons
Entry-Level Pricing
From $10 user/month
Browse all 4 pricing plansDocusign
Star Rating
(2,562)4.5 out of 5
Market Segments
Small-Business (40.1% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 1 User Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Docusign excels in user satisfaction, boasting a higher overall G2 Score compared to DocSend. Users appreciate its intuitive interface, stating, "I can send files and docs via cell phone on the go and it is very user friendly and clear instructions."
- According to verified reviews, Docusign's implementation process is praised for its efficiency, with users highlighting the ease of sending documents for signatures. In contrast, while DocSend offers strong document protection features, some users find it less straightforward for signing documents, which may impact day-to-day usability.
- Reviewers mention that Docusign provides robust features for document signing, scoring particularly high in this area. Users note, "I like that Docusign is a digital signature tool that makes it easier to sign documents with clients," showcasing its effectiveness in facilitating quick transactions.
- Users say that DocSend shines in document confidentiality and control, making it a preferred choice for businesses focused on secure file management. One user remarked, "DocSend is a great work program because it facilitates the protection and storage of all your work documents," emphasizing its strengths in document security.
- Reviewers highlight that Docusign's support quality is slightly lower than that of DocSend, with Docusign receiving an 8.3 in support quality. Users have expressed a desire for more responsive customer service, while DocSend users report a more satisfactory support experience, scoring higher in this area.
- According to recent feedback, both products are user-friendly, but Docusign's ease of use is particularly noted, with a score of 9.0. Users appreciate its clear instructions and straightforward processes, while DocSend, despite its strong features, may require a bit more time to navigate effectively.
Pricing
Entry-Level Pricing
DocSend
PERSONAL
From $10
user/month
For entrepreneurs
- Real-time Content Tracking
- Instant Notifications
- Live Present
Docusign
Personal
$10.00
1 User Per Month
Built for Personal Use
- Send documents for eSignature: 5/month
- Single user only
Free Trial
DocSend
Free Trial is available
Docusign
Free Trial is available
Ratings
Meets Requirements
8.9
427
9.1
2,068
Ease of Use
9.0
432
9.0
2,081
Ease of Setup
8.9
223
8.5
783
Ease of Admin
8.6
179
8.4
699
Quality of Support
8.9
333
8.3
1,560
Has the product been a good partner in doing business?
8.8
174
8.3
680
Product Direction (% positive)
8.9
398
8.6
2,037
Features by Category
Signature Process
8.6
81
|
Verified
9.5
1811
|
Verified
8.1
62
8.9
1688
|
Verified
8.8
80
|
Verified
9.0
1760
|
Verified
8.4
73
|
Verified
8.8
1444
|
Verified
8.4
66
9.0
1683
|
Verified
8.2
47
8.6
1286
|
Verified
8.6
55
8.4
1300
|
Verified
8.5
61
8.9
1642
|
Verified
Agentic AI - E-Signature
8.8
11
7.8
28
8.9
11
7.7
28
8.9
11
7.3
28
8.8
11
7.4
28
8.9
11
7.2
27
9.1
11
7.4
27
Security and Scalability
8.9
62
|
Verified
9.1
1445
|
Verified
8.9
67
|
Verified
9.2
1525
|
Verified
9.1
46
9.0
1279
|
Verified
Platform
8.0
51
|
Verified
8.2
695
|
Verified
8.6
50
8.5
761
|
Verified
8.4
38
8.2
592
|
Verified
9.1
62
|
Verified
8.9
788
|
Verified
8.3
32
8.3
592
|
Verified
File Management
9.1
68
Not enough data
9.1
75
Not enough data
8.9
74
Not enough data
8.9
72
Not enough data
Feature Not Available
Not enough data
Agentic AI - Cloud Content Collaboration
9.1
19
Not enough data
9.2
19
Not enough data
9.0
19
Not enough data
Collaboration
Feature Not Available
Not enough data
9.3
77
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.2
69
Not enough data
9.1
67
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.3
73
Not enough data
Platform
9.3
74
Not enough data
8.5
71
Not enough data
8.2
60
Not enough data
Feature Not Available
Not enough data
Document Creation
8.3
33
Not enough data
Feature Not Available
Not enough data
8.4
95
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
95
|
Verified
Not enough data
Workflow
Feature Not Available
Not enough data
8.5
80
|
Verified
Not enough data
Feature Not Available
Not enough data
Analytics
9.4
131
|
Verified
Not enough data
9.1
121
|
Verified
Not enough data
9.0
127
|
Verified
Not enough data
Administration and Platform
8.6
109
|
Verified
Not enough data
8.9
121
|
Verified
Not enough data
8.3
61
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
62
|
Verified
Not enough data
Generative AI
9.1
15
Not enough data
Platform Additional Functionality
Feature Not Available
Not enough data
7.7
62
Not enough data
Platform Basics
8.6
79
Not enough data
7.9
70
Not enough data
8.4
73
Not enough data
Platform Content
8.8
86
Not enough data
Platform Data
8.4
84
Not enough data
Platform Performance
8.1
74
Not enough data
8.1
65
Not enough data
Platform Basics
9.9
12
Not enough data
9.6
12
Not enough data
10.0
12
Not enough data
Platform Content
9.0
12
Not enough data
Feature Not Available
Not enough data
10.0
12
Not enough data
Platform Additional Functionality
10.0
12
Not enough data
10.0
12
Not enough data
Agentic AI - Screen and Video Capture
10.0
10
Not enough data
Content
Feature Not Available
Not enough data
8.9
28
Not enough data
9.5
27
Not enough data
9.0
28
Not enough data
Feature Not Available
Not enough data
Collaboration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
28
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Features
9.6
19
Not enough data
9.7
19
Not enough data
9.6
19
Not enough data
9.1
19
Not enough data
9.6
19
Not enough data
Feature Not Available
Not enough data
Organization
9.8
20
Not enough data
9.8
19
Not enough data
9.8
19
Not enough data
Customization
9.1
19
Not enough data
9.7
19
Not enough data
Feature Not Available
Not enough data
Analytics
Feature Not Available
Not enough data
9.8
20
Not enough data
9.8
20
Not enough data
Functionality
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.3
6
Support
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.3
6
Agentic AI - Google Workspace Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Enablement
9.0
25
Not enough data
9.1
25
Not enough data
9.2
25
Not enough data
Content Management
9.0
136
Not enough data
8.8
104
Not enough data
Feature Not Available
Not enough data
8.5
110
Not enough data
9.1
127
Not enough data
Analytics
8.9
131
Not enough data
9.0
128
Not enough data
8.9
119
Not enough data
8.9
124
Not enough data
Learning Management - Sales Enablement
9.1
25
Not enough data
9.3
25
Not enough data
9.3
25
Not enough data
Revenue Enablement - Sales Enablement
9.1
25
Not enough data
9.1
25
Not enough data
9.4
25
Not enough data
Categories
Categories
Shared Categories
DocSend and Docusign are categorized as E-Signature
Unique Categories
DocSend is categorized as Video Communications, Virtual Data Room (VDR), Sales Enablement, Cloud Content Collaboration, Screen and Video Capture, Proposal, and Client Portal
Reviews
Reviewers' Company Size
DocSend
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Docusign
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.5%
Information Technology and Services
10.4%
Financial Services
7.3%
Internet
6.6%
Marketing and Advertising
5.1%
Other
54.1%
Real Estate
9.4%
Computer Software
9.0%
Information Technology and Services
8.0%
Financial Services
5.2%
Marketing and Advertising
4.9%
Other
63.4%
Discussions
DocSend has no discussions with answers
What is the difference between an electronic signature and a digital signature?
5 Comments
JA
An electronic signature is an electronic symbol attached to a contract or other record, used by a person with an intent to sign. In contrast, digital...Read more
Is there a trial or free download available?
4 Comments
EC
There is a 30-day free trial available. Read more
how to docusign a pdf
3 Comments
KB
Docusign has some nice web and mobile features for using e-signatureRead more
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