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Compare Docusign and SmartSign 
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At a Glance
Market Segments
Small-Business (40.1% of reviews)
Small-Business (70.0% of reviews)
Entry-Level Pricing
$10.00 1 User Per Month
No pricing available
Docusign
Star Rating
(2,554)4.5 out of 5
Market Segments
Small-Business (40.1% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 1 User Per Month
Free Trial is available
Browse all 5 pricing plansSmartSign
Star Rating
(10)4.2 out of 5
Market Segments
Small-Business (70.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SmartSignSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Docusign excels in overall user satisfaction, boasting a significantly higher G2 Score compared to SmartSign. Users appreciate its user-friendly interface, with one stating, "I can send files and docs via cell phone on the go and it is very user friendly and clear instructions."
- According to verified reviews, Docusign has a much larger volume of feedback, with over 2,400 reviews compared to SmartSign's mere 10. This suggests that Docusign's performance and user experience are more consistently validated by a broader user base.
- Users say that Docusign offers a comprehensive set of features that enhance document signing, including compliance with regulatory standards. One user noted, "I like that Docusign is a digital signature tool that makes it easier to sign documents with clients," highlighting its effectiveness in professional settings.
- Reviewers mention that SmartSign shines in customer service, with feedback praising its "amazing customer service" and quick delivery. This indicates that while SmartSign may not have the same level of features as Docusign, it compensates with strong support for its users.
- Users report that SmartSign is very easy to use, with one user stating, "Very simple and user friendly!" This suggests that for those seeking a straightforward solution, SmartSign may be appealing, especially for small businesses looking for simplicity.
- According to recent feedback, Docusign's robust capabilities in document signing and workflow management are highlighted, with users noting features like reminders and expirations that enhance productivity. In contrast, SmartSign, while effective, may not offer the same depth of functionality, as indicated by its lower scores in critical areas like document signing and regulatory compliance.
Pricing
Entry-Level Pricing
Docusign
Personal
$10.00
1 User Per Month
Built for Personal Use
- Send documents for eSignature: 5/month
- Single user only
SmartSign
No pricing availableFree Trial
Docusign
Free Trial is available
SmartSign
No trial information availableRatings
Meets Requirements
9.1
2,060
8.8
7
Ease of Use
9.0
2,073
9.3
7
Ease of Setup
8.5
775
Not enough data
Ease of Admin
8.4
695
Not enough data
Quality of Support
8.3
1,552
8.6
7
Has the product been a good partner in doing business?
8.3
676
Not enough data
Product Direction (% positive)
8.6
2,029
8.3
7
Features by Category
Signature Process
9.5
1804
|
Verified
8.8
7
8.9
1685
|
Verified
7.4
7
9.0
1756
|
Verified
7.9
7
8.8
1440
|
Verified
8.1
7
9.0
1679
|
Verified
8.3
6
8.6
1284
|
Verified
8.3
6
8.4
1297
|
Verified
7.2
6
8.9
1638
|
Verified
8.6
6
Agentic AI - E-Signature
7.6
26
Not enough data
7.6
26
Not enough data
7.2
26
Not enough data
7.2
26
Not enough data
7.2
25
Not enough data
7.2
25
Not enough data
Security and Scalability
9.1
1439
|
Verified
8.3
6
9.2
1521
|
Verified
7.5
6
9.0
1277
|
Verified
6.9
6
Platform
8.2
694
|
Verified
Not enough data
8.5
759
|
Verified
Not enough data
8.2
591
|
Verified
Not enough data
8.9
784
|
Verified
Not enough data
8.3
591
|
Verified
Not enough data
Functionality
8.6
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
Support
8.1
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
Agentic AI - Google Workspace Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Docusign and SmartSign are categorized as E-Signature
Unique Categories
SmartSign has no unique categories
Reviews
Reviewers' Company Size
Docusign
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartSign
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
9.4%
Computer Software
9.0%
Information Technology and Services
8.0%
Financial Services
5.2%
Marketing and Advertising
4.9%
Other
63.4%
Marketing and Advertising
20.0%
Retail
10.0%
Online Media
10.0%
Information Technology and Services
10.0%
Higher Education
10.0%
Other
40.0%
Alternatives
Discussions
What is the difference between an electronic signature and a digital signature?
5 Comments
JA
An electronic signature is an electronic symbol attached to a contract or other record, used by a person with an intent to sign. In contrast, digital...Read more
Is there a trial or free download available?
4 Comments
EC
There is a 30-day free trial available. Read more
how to docusign a pdf
3 Comments
KB
Docusign has some nice web and mobile features for using e-signatureRead more
SmartSign has no discussions with answers
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