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At a Glance
Market Segments
Small-Business (40.1% of reviews)
Small-Business (70.0% of reviews)
Entry-Level Pricing
$10.00 1 User Per Month
No pricing available
Docusign
Star Rating
(2,548)4.5 out of 5
Market Segments
Small-Business (40.1% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 1 User Per Month
Free Trial is available
Browse all 5 pricing plansSmartSign
Star Rating
(10)4.2 out of 5
Market Segments
Small-Business (70.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SmartSignSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Docusign excels in the document signing process with a score of 9.5, highlighting its intuitive interface and seamless experience, while SmartSign, with a score of 8.8, is noted for being slightly less user-friendly in this area.
- Reviewers mention that Docusign's reminders and expirations feature, rated at 8.9, is highly effective in keeping users informed about pending signatures, whereas SmartSign's lower score of 7.4 indicates that users find it less reliable for tracking document statuses.
- G2 users appreciate Docusign's robust security features, particularly its regulatory compliance score of 9.1, which reassures businesses about data protection, while SmartSign's score of 8.3 suggests it may not meet the same level of compliance expectations.
- Users on G2 highlight Docusign's enterprise scalability with a score of 9.0, making it a preferred choice for larger organizations, while SmartSign's score of 6.9 indicates challenges in scaling for bigger teams or enterprises.
- Reviewers mention that Docusign's signature history and audit feature, rated at 9.2, provides comprehensive tracking of document interactions, which is crucial for compliance, while SmartSign's score of 7.5 suggests it may lack some depth in audit capabilities.
- Users say that Docusign's ease of use, with a score of 9.0, is a significant advantage, making it accessible for users of all technical levels, while SmartSign, with a score of 9.3, is also user-friendly but may require more training for optimal use.
Pricing
Entry-Level Pricing
Docusign
Personal
$10.00
1 User Per Month
Built for Personal Use
- Send documents for eSignature: 5/month
- Single user only
SmartSign
No pricing availableFree Trial
Docusign
Free Trial is available
SmartSign
No trial information availableRatings
Meets Requirements
9.1
2,055
8.8
7
Ease of Use
9.0
2,068
9.3
7
Ease of Setup
8.5
771
Not enough data
Ease of Admin
8.4
692
Not enough data
Quality of Support
8.3
1,549
8.6
7
Has the product been a good partner in doing business?
8.3
673
Not enough data
Product Direction (% positive)
8.6
2,024
8.3
7
Features by Category
Signature Process
9.5
1799
|
Verified
8.8
7
8.9
1684
|
Verified
7.4
7
9.0
1755
|
Verified
7.9
7
8.8
1439
|
Verified
8.1
7
9.0
1677
|
Verified
8.3
6
8.6
1282
|
Verified
8.3
6
8.4
1297
|
Verified
7.2
6
8.9
1635
|
Verified
8.6
6
Agentic AI - E-Signature
7.6
26
Not enough data
7.6
26
Not enough data
7.2
26
Not enough data
7.2
26
Not enough data
7.2
25
Not enough data
7.2
25
Not enough data
Security and Scalability
9.1
1438
|
Verified
8.3
6
9.2
1521
|
Verified
7.5
6
9.0
1277
|
Verified
6.9
6
Platform
8.2
693
|
Verified
Not enough data
8.5
758
|
Verified
Not enough data
8.2
591
|
Verified
Not enough data
8.9
783
|
Verified
Not enough data
8.3
591
|
Verified
Not enough data
Functionality
8.6
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
Support
8.1
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
Agentic AI - Google Workspace Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Docusign and SmartSign are categorized as E-Signature
Unique Categories
SmartSign has no unique categories
Reviews
Reviewers' Company Size
Docusign
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartSign
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
9.4%
Computer Software
9.0%
Information Technology and Services
8.0%
Financial Services
5.3%
Marketing and Advertising
4.8%
Other
63.5%
Marketing and Advertising
20.0%
Retail
10.0%
Online Media
10.0%
Information Technology and Services
10.0%
Higher Education
10.0%
Other
40.0%
Alternatives
Discussions
What is the difference between an electronic signature and a digital signature?
5 Comments
JA
An electronic signature is an electronic symbol attached to a contract or other record, used by a person with an intent to sign. In contrast, digital...Read more
Is there a trial or free download available?
4 Comments
EC
There is a 30-day free trial available. Read more
how to docusign a pdf
3 Comments
KB
Docusign has some nice web and mobile features for using e-signatureRead more
SmartSign has no discussions with answers
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