Compare Document360 and Simpplr 
At a Glance
Market Segments
Mid-Market (47.7% of reviews)
Mid-Market (57.3% of reviews)
Entry-Level Pricing
Contact Us 5 Team Accounts (billed annually)
No pricing available
Document360
Star Rating
(501)4.7 out of 5
Market Segments
Mid-Market (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 5 Team Accounts (billed annually)
Free Trial is available
Browse all 3 pricing plansSimpplr
Star Rating
(361)4.6 out of 5
Market Segments
Mid-Market (57.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SimpplrDocument360 vs Simpplr
When assessing the two solutions, reviewers found Simpplr easier to use. However, reviewers preferred the ease of set up for Document360 along with administration. Reviewers agreed that both vendors make it equally easy to do business overall.
- Reviewers felt that Document360 meets the needs of their business better than Simpplr.
- When comparing quality of ongoing product support, reviewers felt that Document360 is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Simpplr over Document360.
Pricing
Entry-Level Pricing
Document360
Professional
Contact Us
5 Team Accounts (billed annually)
Built for growing teams to scale documentation efficiently.
- Internal & External Knowledge Base
- Custom Web Address
- Import from Word
Simpplr
No pricing availableFree Trial
Document360
Free Trial is available
Simpplr
No trial information availableRatings
Meets Requirements
9.1
348
9.0
276
Ease of Use
9.3
351
9.4
278
Ease of Setup
9.1
236
8.8
191
Ease of Admin
9.1
211
8.9
195
Quality of Support
9.5
335
9.3
260
Has the product been a good partner in doing business?
9.4
209
9.4
194
Product Direction (% positive)
9.4
313
9.7
265
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.3
80
Not enough data
9.1
76
Not enough data
Feature Not Available
Not enough data
Knowledge Management
9.5
93
Not enough data
9.2
88
Not enough data
9.0
87
Not enough data
Compliance
9.1
82
Not enough data
9.2
79
Not enough data
9.3
74
Not enough data
9.2
71
Not enough data
Customer Support
9.2
83
Not enough data
8.9
81
Not enough data
8.9
76
Not enough data
Data Security
9.0
66
Not enough data
9.2
72
Not enough data
9.4
84
Not enough data
9.3
75
Not enough data
Administration
8.9
77
Not enough data
9.3
94
Not enough data
9.3
94
Not enough data
Generative AI
8.2
30
Not enough data
Knowledge Pages
8.5
174
Not enough data
8.6
170
Not enough data
8.9
181
Not enough data
8.4
149
Not enough data
7.8
120
Not enough data
8.8
147
Not enough data
Knowledge Dissemination
8.7
175
Not enough data
9.1
179
Not enough data
9.2
179
Not enough data
8.8
175
Not enough data
8.5
141
Not enough data
7.9
116
Not enough data
9.0
147
Not enough data
8.2
125
Not enough data
8.2
124
Not enough data
Agentic AI - Knowledge Base
8.1
24
Not enough data
8.3
24
Not enough data
8.2
24
Not enough data
Information Distribution
Not enough data
9.2
90
Not enough data
8.8
87
Not enough data
8.9
101
Not enough data
8.6
79
Not enough data
8.5
70
Employee Engagement
Not enough data
9.2
87
Not enough data
9.2
72
Not enough data
9.1
94
Not enough data
8.0
54
Not enough data
9.3
92
Not enough data
8.9
12
Not enough data
7.6
11
Not enough data
6.4
11
User Experience & Accessibility - Employee Communications
Not enough data
8.5
12
Not enough data
9.3
12
Not enough data
8.8
12
Not enough data
9.0
12
Content Distribution - Employee Communications
Not enough data
8.8
11
Not enough data
8.7
10
Not enough data
8.5
10
Additional Features - Employee Communications
Not enough data
8.3
11
Not enough data
8.8
11
Not enough data
8.3
10
Agentic AI - Employee Communications
Not enough data
7.9
7
Not enough data
8.3
8
Generative AI
8.4
47
Not enough data
Self-Service Experience
9.4
125
Not enough data
9.4
123
Not enough data
Feature Not Available
Not enough data
8.6
72
Not enough data
8.9
79
Not enough data
Self-Service Platform
9.2
81
Not enough data
8.4
74
Not enough data
8.4
68
Not enough data
8.6
72
Not enough data
Agentic AI - Customer Self-Service
8.5
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Content & Community Features - Enterprise Social Networking (ESN)
Not enough data
7.2
6
Not enough data
9.7
6
Not enough data
9.0
7
Not enough data
9.2
6
Admin & Reporting Features - Enterprise Social Networking (ESN)
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.8
7
Not enough data
8.3
6
Not enough data
9.2
6
Agentic AI - Enterprise Social Networking (ESN)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Frontline Worker Communication PlatformsHide 19 FeaturesShow 19 Features
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Features - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Newsletter Interface Features - Internal Newsletter Software
Not enough data
8.5
12
Not enough data
8.9
12
Not enough data
9.0
13
Newsletter Management Features - Internal Newsletter Software
Not enough data
8.3
12
Not enough data
8.7
13
Not enough data
8.8
12
Administrative Features - Internal Newsletter Software
Not enough data
8.8
12
Not enough data
9.0
13
Not enough data
9.0
12
Not enough data
8.5
12
Management and Discovery - IT Documentation
8.3
19
Not enough data
8.3
19
Not enough data
8.9
19
Not enough data
Operations - IT Documentation
8.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
Agentic AI - Employee Intranet
Not enough data
6.7
9
Not enough data
7.6
9
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.8
58
Not enough data
8.9
67
Not enough data
8.5
50
Platform Content
Not enough data
8.2
46
Not enough data
8.1
43
Not enough data
8.3
44
Not enough data
7.3
40
Platform Additional Functionality
Not enough data
8.4
56
Not enough data
8.3
44
Not enough data
8.8
53
Not enough data
8.9
53
Platform
Not enough data
8.4
74
Not enough data
8.5
62
Not enough data
8.5
52
Not enough data
9.1
71
Not enough data
9.1
76
Not enough data
8.8
66
Not enough data
9.0
72
Not enough data
9.0
75
Categories
Categories
Shared Categories
Document360 and Simpplr share no categories
Unique Categories
Document360 is categorized as Knowledge Base, IT Documentation, Help Authoring Tool (HAT), Customer Self-Service, and Contact Center Knowledge Base
Reviews
Reviewers' Company Size
Document360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Simpplr
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.6%
Information Technology and Services
15.6%
Computer & Network Security
5.0%
Financial Services
5.0%
Marketing and Advertising
4.2%
Other
48.6%
Information Technology and Services
15.5%
Computer Software
14.9%
Financial Services
12.6%
Non-Profit Organization Management
3.7%
Oil & Energy
3.7%
Other
49.6%
Discussions
Restoring a project?
1 Comment
SK
Yes, the system takes daily backup (which you can see on Settings> Backup and Restore), you can simply click on any backup and click restore, it will take...Read more
What all API Integration tools document360 offer now?
1 Comment
PS
Document360 makes it easy to generate an API token to use with other applications. You can integrate document360 with your favorite daily-use tools like...Read more
Is it possible to add custom features to the landing page, either as a new "drag and drop" or with HTML and JavaScript?
1 Comment
SK
You can add custom HTML content at the moment, we are also bringing more out of the box widgets like popular articles, recent articles, most searched...Read more
What is an intranet?
2 Comments
JN
A network internal to an enterprise that uses the same methodology and techniques as the Internet. It is not necessarily connected to the Internet and is...Read more
What is an intranet used for?
1 Comment
Official Response from Simpplr
An intranet helps employees:
- Stay informed about important company communications such as important news, strategy, and events
- Find and connect with...Read more
What is the difference between an intranet and the internet?
1 Comment
Official Response from Simpplr
The global internet offers anyone with access the ability to connect and share information. Modern employee intranets are based on the same premise, with one...Read more
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