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Compare Document360 and Evernote 
Featured Products
At a Glance
Market Segments
Mid-Market (47.8% of reviews)
Small-Business (47.0% of reviews)
Entry-Level Pricing
Contact Us 5 Team Accounts (billed annually)
Free
Document360
Star Rating
(497)4.7 out of 5
Market Segments
Mid-Market (47.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 5 Team Accounts (billed annually)
Free Trial is available
Browse all 3 pricing plansEvernote
Star Rating
(2,023)4.4 out of 5
Market Segments
Small-Business (47.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 2 pricing plansDocument360 vs Evernote
When assessing the two solutions, reviewers found Document360 easier to use and administer. Reviewers also felt that Document360 was easier to do business with overall. However, reviewers felt that the products are equally easy to set up.
- Reviewers felt that Document360 meets the needs of their business better than Evernote.
- When comparing quality of ongoing product support, reviewers felt that Document360 is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Document360 over Evernote.
Pricing
Entry-Level Pricing
Document360
Professional
Contact Us
5 Team Accounts (billed annually)
Built for growing teams to scale documentation efficiently.
- Internal & External Knowledge Base
- Custom Web Address
- Import from Word
Evernote
Evernote Basic
Free
Take great notes
- Access anywhere. Your information is at your fingertips, on any device, no matter where you are.
- Digitize your thoughts. Capture and organize notes, files, photos, and voice memos in one place.
- Clip anything from the web. Your clips are automatically organized with the notebooks and tags you choose.
Free Trial
Document360
Free Trial is available
Evernote
Free Trial is available
Ratings
Meets Requirements
9.1
347
8.8
1,847
Ease of Use
9.3
350
8.9
1,858
Ease of Setup
9.1
235
9.1
222
Ease of Admin
9.1
211
8.9
196
Quality of Support
9.5
335
8.5
1,150
Has the product been a good partner in doing business?
9.4
209
8.7
167
Product Direction (% positive)
9.5
312
7.8
1,843
Features by Category
Administration
9.3
80
Not enough data
9.1
76
Not enough data
Feature Not Available
Not enough data
Knowledge Management
9.5
93
Not enough data
9.2
88
Not enough data
9.0
87
Not enough data
Compliance
9.1
82
Not enough data
9.2
79
Not enough data
9.3
74
Not enough data
9.2
71
Not enough data
Customer Support
9.2
83
Not enough data
8.9
81
Not enough data
8.9
76
Not enough data
Data Security
9.0
66
Not enough data
9.2
72
Not enough data
9.4
84
Not enough data
9.3
75
Not enough data
Administration
8.9
77
Not enough data
9.3
94
Not enough data
9.3
94
Not enough data
Generative AI
8.2
30
Not enough data
Knowledge Pages
8.5
174
Not enough data
8.6
170
Not enough data
8.9
181
Not enough data
8.4
149
Not enough data
7.8
120
Not enough data
8.8
147
Not enough data
Knowledge Dissemination
8.7
175
Not enough data
9.1
179
Not enough data
9.2
179
Not enough data
8.8
175
Not enough data
8.5
141
Not enough data
7.9
116
Not enough data
9.0
146
Not enough data
8.2
125
Not enough data
8.2
124
Not enough data
Agentic AI - Knowledge Base
8.1
24
Not enough data
8.3
24
Not enough data
8.2
24
Not enough data
Generative AI
8.4
47
Not enough data
Self-Service Experience
9.4
125
Not enough data
9.4
123
Not enough data
Feature Not Available
Not enough data
8.6
72
Not enough data
8.9
79
Not enough data
Self-Service Platform
9.2
81
Not enough data
8.4
74
Not enough data
8.4
68
Not enough data
8.6
72
Not enough data
Agentic AI - Customer Self-Service
8.5
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
Management and Discovery - IT Documentation
8.3
19
Not enough data
8.3
19
Not enough data
8.9
19
Not enough data
Operations - IT Documentation
8.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Action Item Detection - AI Note-taking Software
Not enough data
Not enough data
Not enough data
Not enough data
Automatic Transcription - AI Note-taking Software
Not enough data
Not enough data
Collaboration & Sharing - AI Note-taking Software
Not enough data
Not enough data
Language & Accent Support - AI Note-taking Software
Not enough data
Not enough data
Multi-Platform Integration - AI Note-taking Software
Not enough data
Not enough data
Privacy & Security Controls - AI Note-taking Software
Not enough data
Not enough data
Searchable Note Archives - AI Note-taking Software
Not enough data
Not enough data
Speaker Identification - AI Note-taking Software
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Document360 and Evernote share no categories
Unique Categories
Document360 is categorized as Knowledge Base, IT Documentation, Help Authoring Tool (HAT), Customer Self-Service, and Contact Center Knowledge Base
Evernote is categorized as Note-Taking Software and AI Note-Taking Software
Reviews
Reviewers' Company Size
Document360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Evernote
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.7%
Information Technology and Services
15.6%
Financial Services
5.0%
Computer & Network Security
5.0%
Marketing and Advertising
4.2%
Other
48.5%
Computer Software
10.1%
Information Technology and Services
10.0%
Marketing and Advertising
9.0%
Internet
5.3%
Higher Education
4.9%
Other
60.7%
Alternatives
Discussions
Restoring a project?
1 Comment
SK
Yes, the system takes daily backup (which you can see on Settings> Backup and Restore), you can simply click on any backup and click restore, it will take...Read more
What all API Integration tools document360 offer now?
1 Comment
PS
Document360 makes it easy to generate an API token to use with other applications. You can integrate document360 with your favorite daily-use tools like...Read more
Is it possible to add custom features to the landing page, either as a new "drag and drop" or with HTML and JavaScript?
1 Comment
SK
You can add custom HTML content at the moment, we are also bringing more out of the box widgets like popular articles, recent articles, most searched...Read more
Only one?
4 Comments
BE
Evernote is great, but there are quite a few alternatives:
Springpad
Google Keep
Google Drive (though offline writing can be a pain)
Catch Notes (for iOS and...Read more
I feel like I'm only using a small portion of Evernote and I could be doing so much more, but I am just not sure where to begin. How do you use Evernote other than as a note-storing application? Any interesting additional uses?
4 Comments
TS
I do use Evernote mostly for notes, but for me, the best part is that I can access it from home, work, or anywhere on my phone, pc, and laptop. You can use...Read more
What competitors are there for Evernote? I can think of FireTask and Remember the Milk and OneNote and a handful of others...any thoughts?
3 Comments
DL
I should really explore Evernote further then...it is one product that I have not explored fully and felt that I should. Thanks for fleshing that out.Read more
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