Compare DHTMLX UI and Front

At a Glance
DHTMLX UI
DHTMLX UI
Star Rating
(49)4.7 out of 5
Market Segments
Small-Business (77.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Trial 1 License With One-Time Purchase
Browse all 2 pricing plans
Front
Front
Star Rating
(2,432)4.7 out of 5
Market Segments
Small-Business (49.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$25.00 1 user/month
Free Trial is available
Browse all 3 pricing plans

DHTMLX UI vs Front

When assessing the two solutions, reviewers found DHTMLX UI easier to use, set up, and administer. Reviewers also preferred doing business with DHTMLX UI overall.

  • Reviewers felt that DHTMLX UI meets the needs of their business better than Front.
  • When comparing quality of ongoing product support, reviewers felt that DHTMLX UI is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Front over DHTMLX UI.
Pricing
Entry-Level Pricing
DHTMLX UI
DHTMLX Professional Edition
Free Trial
1 License With One-Time Purchase
Browse all 2 pricing plans
Front
Starter
$25.00
1 user/month
Browse all 3 pricing plans
Free Trial
DHTMLX UI
Free Trial is available
Front
Free Trial is available
Ratings
Meets Requirements
9.3
32
9.1
1,912
Ease of Use
9.2
33
9.1
1,928
Ease of Setup
9.1
24
8.8
712
Ease of Admin
9.1
19
8.9
476
Quality of Support
9.2
31
9.1
1,644
Has the product been a good partner in doing business?
9.9
17
9.2
462
Product Direction (% positive)
9.2
29
9.3
1,799
Features by Category
Not enough data
8.4
585
Ticket and Case Management
Not enough data
8.8
267
|
Verified
Not enough data
8.9
266
|
Verified
Not enough data
8.9
289
|
Verified
Not enough data
8.8
283
|
Verified
Not enough data
8.8
243
|
Verified
Not enough data
9.0
308
Not enough data
9.2
287
|
Verified
Not enough data
8.7
260
|
Verified
Generative AI
Not enough data
7.8
63
Not enough data
8.2
63
Agentic AI - Help Desk
Not enough data
7.1
28
Not enough data
7.1
28
Not enough data
7.2
28
Communication Channels
Not enough data
8.7
233
|
Verified
Not enough data
9.2
280
|
Verified
Not enough data
8.7
234
|
Verified
Not enough data
8.3
210
|
Verified
Not enough data
7.8
131
Platform
Not enough data
8.3
217
|
Verified
Not enough data
8.4
287
|
Verified
Not enough data
8.8
259
|
Verified
Not enough data
8.5
231
|
Verified
Not enough data
8.3
230
|
Verified
Not enough data
8.3
236
|
Verified
Customer Communications ManagementHide 10 FeaturesShow 10 Features
Not enough data
8.4
927
Channels
Not enough data
8.9
630
Not enough data
8.6
528
Not enough data
7.9
476
Design
Not enough data
8.8
651
Not enough data
8.2
533
Not enough data
8.8
748
Not enough data
8.8
711
Not enough data
8.7
564
Generative AI
Not enough data
7.8
191
Not enough data
8.0
191
Complaint ManagementHide 8 FeaturesShow 8 Features
Not enough data
8.2
71
Usability
Not enough data
8.8
66
Not enough data
8.8
64
Not enough data
8.9
67
Reporting
Not enough data
8.2
63
Not enough data
7.6
59
Not enough data
8.1
63
Generative AI
Not enough data
7.7
37
Not enough data
7.8
38
Not enough data
8.6
1,045
Productivity Tools
Not enough data
9.2
830
Not enough data
9.4
945
Not enough data
9.2
850
Not enough data
9.0
760
Not enough data
9.2
912
Not enough data
8.7
794
Not enough data
9.3
959
Analytics
Not enough data
8.3
587
Not enough data
8.6
647
Not enough data
8.9
766
Agentic AI - Shared Inbox
Not enough data
6.4
41
Not enough data
6.7
41
Not enough data
8.6
920
Inbox Tools
Not enough data
9.3
812
Not enough data
8.9
817
Not enough data
9.1
795
Not enough data
9.0
836
Coordination Tools
Not enough data
8.5
730
Not enough data
8.7
709
Not enough data
8.7
648
Software Options
Not enough data
9.3
795
Not enough data
8.6
726
Email Client - Agentic AI
Not enough data
6.7
25
Not enough data
7.3
25
9.4
18
Not enough data
Functionality
9.4
18
Not enough data
9.4
18
Not enough data
9.0
16
Not enough data
Management
9.1
18
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
Conversational SupportHide 10 FeaturesShow 10 Features
Not enough data
8.6
619
Conversational Platform
Not enough data
8.8
491
Not enough data
8.8
384
Not enough data
8.7
385
Not enough data
8.8
343
Support Automation
Not enough data
8.7
413
Not enough data
8.9
415
Not enough data
8.7
378
Not enough data
8.6
327
Generative AI
Not enough data
8.1
108
Not enough data
8.2
108
Not enough data
8.1
262
Sorting & Filtering
Not enough data
8.3
235
Not enough data
9.1
238
Not enough data
7.6
224
Not enough data
8.4
230
Integrations
Not enough data
8.0
220
Not enough data
8.5
230
Not enough data
7.4
208
Time Management
Not enough data
9.0
231
Not enough data
8.7
224
Not enough data
9.3
240
Generative AI
Not enough data
7.7
138
Not enough data
7.2
129
Not enough data
7.9
136
Agentic AI - Email Management
Not enough data
6.6
34
Not enough data
7.2
34
Not enough data
8.7
552
Generative AI
Not enough data
8.3
34
Not enough data
8.3
34
Not enough data
7.8
33
Communication
Not enough data
8.7
218
|
Verified
Not enough data
9.0
267
|
Verified
Not enough data
8.9
208
Not enough data
8.9
231
|
Verified
Not enough data
8.8
150
Internal Use
Not enough data
8.4
287
|
Verified
Not enough data
9.2
283
|
Verified
Not enough data
8.8
194
Not enough data
8.8
220
Not enough data
9.5
288
|
Verified
Not enough data
8.8
221
|
Verified
Not enough data
8.6
59
Generative AI
Not enough data
7.7
30
Self-Service Experience
Not enough data
8.3
55
Not enough data
8.5
53
Not enough data
8.0
53
Not enough data
8.2
51
Not enough data
8.4
50
Self-Service Platform
Not enough data
8.0
50
Not enough data
8.4
50
Not enough data
8.0
50
Not enough data
8.1
48
Agentic AI - Customer Self-Service
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Social Customer ServiceHide 14 FeaturesShow 14 Features
Not enough data
8.8
275
Generative AI
Not enough data
7.8
26
Not enough data
7.8
25
Process
Not enough data
9.1
196
Not enough data
8.8
160
Not enough data
8.8
172
Channels
Not enough data
9.5
241
Not enough data
9.1
192
Not enough data
8.8
183
Not enough data
8.4
133
Not enough data
9.1
158
Insight
Not enough data
8.9
140
Not enough data
8.7
160
Not enough data
8.8
138
Not enough data
9.0
155
Digital Customer Service PlatformsHide 2 FeaturesShow 2 Features
Not enough data
7.1
31
Generative AI
Not enough data
7.5
29
Not enough data
7.6
30
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
DHTMLX UI
DHTMLX UI
Small-Business(50 or fewer emp.)
77.3%
Mid-Market(51-1000 emp.)
20.5%
Enterprise(> 1000 emp.)
2.3%
Front
Front
Small-Business(50 or fewer emp.)
49.3%
Mid-Market(51-1000 emp.)
41.2%
Enterprise(> 1000 emp.)
9.5%
Reviewers' Industry
DHTMLX UI
DHTMLX UI
Computer Software
25.0%
Information Technology and Services
25.0%
Construction
9.1%
Accounting
4.5%
Computer & Network Security
4.5%
Other
31.8%
Front
Front
Logistics and Supply Chain
10.0%
Computer Software
8.1%
Information Technology and Services
7.5%
Transportation/Trucking/Railroad
5.5%
Financial Services
4.7%
Other
64.3%
Alternatives
DHTMLX UI
DHTMLX UI Alternatives
Essential Studio
Essential Studio
Add Essential Studio
Progress Kendo UI
Progress Kendo UI
Add Progress Kendo UI
Gmelius
Gmelius
Add Gmelius
DevExpress
DevExpress
Add DevExpress
Front
Front Alternatives
Freshdesk
Freshdesk
Add Freshdesk
Hiver
Hiver
Add Hiver
Zendesk for Customer Service
Zendesk for Customer Service
Add Zendesk for Customer Service
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
Discussions
DHTMLX UI
DHTMLX UI Discussions
What is Dhtmlx scheduler?
2 Comments
Official Response from dhtmlxScheduler
DHTMLX Scheduler is a JavaScript library you can use to build an intuitive scheduling solution similar to Google Calendar or Microsoft Outlook Calendar. It...Read more
Is Dhtmlx open source?
1 Comment
Official Response from DHTMLX UI
DHTMLX UI libraries include Standard versions that are open source and distributed under GNU GPL 2.0 license. They have a limited feature set and can be used...Read more
What does Dhtmlx Ui do?
1 Comment
Official Response from DHTMLX UI
DHTMLX is a set of JavaScript UI components you can use to build web solutions of any complexity. Thus, for example, you can create a comprehensive web app...Read more
Front
Front Discussions
What is Front used for?
2 Comments
Landon A.
LA
Workplace emailingRead more
How do I categorize my emails automatically?
1 Comment
Official Response from Front
If you're reading this, you're probably looking for a better way, a more automatic way, to get insights about your emails and what they are about. You can...Read more
What happens to conversations when someone leaves the company?
1 Comment
Official Response from Front
The worst part about someone leaving a company, is not knowing what conversations they're working on and feeling like there is a black hole within your team....Read more