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Compare DeskAlerts and SnapComms

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At a Glance
DeskAlerts
DeskAlerts
Star Rating
(26)4.2 out of 5
Market Segments
Mid-Market (42.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about DeskAlerts
SnapComms
SnapComms
Star Rating
(61)4.7 out of 5
Market Segments
Mid-Market (55.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Pricing available on our website
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that SnapComms excels in Quality of Support with a score of 9.6, while DeskAlerts falls short with a score of 8.3. Reviewers mention that SnapComms provides timely and effective assistance, making it a reliable partner for businesses.
  • Reviewers say that SnapComms offers superior Reporting & Dashboards features, scoring 9.4 compared to DeskAlerts' 8.1. Users highlight the intuitive interface and comprehensive analytics that help in making informed decisions.
  • G2 users mention that SnapComms shines in Employee Pulse Surveys with a score of 9.2, while DeskAlerts struggles with a score of 5.8. Reviewers appreciate the customizable survey options and the ability to gather actionable feedback effectively.
  • Users on G2 report that SnapComms has a more robust platform for Content Scheduling, scoring 9.1, compared to DeskAlerts' 9.2. However, reviewers note that SnapComms offers more flexibility in managing content across various channels.
  • Reviewers mention that SnapComms leads in User, Role, and Access Management with a score of 9.4, while DeskAlerts scores 8.6. Users appreciate the granular control SnapComms provides for managing user permissions and roles.
  • Users say that SnapComms outperforms DeskAlerts in Customization options, scoring 9.4 versus 7.6. Reviewers highlight the ability to tailor the platform to specific organizational needs, enhancing user experience and engagement.
Pricing
Entry-Level Pricing
DeskAlerts
No pricing available
SnapComms
Engage Package
Pricing available on our website
Browse all 2 pricing plans
Free Trial
DeskAlerts
Free Trial is available
SnapComms
Free Trial is available
Ratings
Meets Requirements
8.8
22
9.2
49
Ease of Use
8.8
22
9.2
49
Ease of Setup
9.3
12
9.1
39
Ease of Admin
9.2
10
9.3
40
Quality of Support
8.4
22
9.6
48
Has the product been a good partner in doing business?
9.0
10
9.8
39
Product Direction (% positive)
10.0
22
9.2
44
Features by Category
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Platform Interoperability
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Signage
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Proactive NotificationHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Messaging Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
8
Not enough data
Generative AI
8.5
8
Not enough data
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Frontline Worker Communication PlatformsHide 19 FeaturesShow 19 Features
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Features - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Newsletter SoftwareHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Newsletter Interface Features - Internal Newsletter Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Newsletter Management Features - Internal Newsletter Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative Features - Internal Newsletter Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.4
8
9.3
24
Platform Basics
8.1
6
Feature Not Available
8.1
6
9.4
18
6.9
6
9.3
12
Platform Content
5.8
6
9.2
6
7.8
6
9.0
8
6.9
6
9.7
5
6.4
6
Not enough data
Platform Additional Functionality
7.2
6
8.9
9
6.9
6
9.7
5
7.2
6
9.0
7
6.7
6
Not enough data
Platform
7.9
8
9.4
21
7.9
8
9.4
11
8.3
8
9.2
14
8.8
8
9.4
21
8.3
8
9.2
22
7.9
8
8.9
19
7.7
8
8.8
20
7.9
8
9.0
21
Categories
Categories
Shared Categories
DeskAlerts
DeskAlerts
SnapComms
SnapComms
DeskAlerts and SnapComms are categorized as Employee Engagement, Emergency Notification, and Internal Newsletter Software
Unique Categories
SnapComms
SnapComms is categorized as Frontline Worker Communication Platforms
Reviews
Reviewers' Company Size
DeskAlerts
DeskAlerts
Small-Business(50 or fewer emp.)
26.9%
Mid-Market(51-1000 emp.)
42.3%
Enterprise(> 1000 emp.)
30.8%
SnapComms
SnapComms
Small-Business(50 or fewer emp.)
3.3%
Mid-Market(51-1000 emp.)
55.7%
Enterprise(> 1000 emp.)
41.0%
Reviewers' Industry
DeskAlerts
DeskAlerts
Computer & Network Security
15.4%
Consumer Services
11.5%
Telecommunications
7.7%
Marketing and Advertising
7.7%
Hospital & Health Care
7.7%
Other
50.0%
SnapComms
SnapComms
Hospital & Health Care
19.7%
Government Administration
11.5%
Financial Services
8.2%
Telecommunications
4.9%
Real Estate
3.3%
Other
52.5%
Alternatives
DeskAlerts
DeskAlerts Alternatives
Text-Em-All
Text-Em-All
Add Text-Em-All
SurveyMonkey
SurveyMonkey
Add SurveyMonkey
DialMyCalls
DialMyCalls
Add DialMyCalls
Zendesk for Customer Service
Zendesk for Customer Service
Add Zendesk for Customer Service
SnapComms
SnapComms Alternatives
Sociabble
Sociabble
Add Sociabble
Workvivo
Workvivo
Add Workvivo
DialMyCalls
DialMyCalls
Add DialMyCalls
Text-Em-All
Text-Em-All
Add Text-Em-All
Discussions
DeskAlerts
DeskAlerts Discussions
Monty the Mongoose crying
DeskAlerts has no discussions with answers
SnapComms
SnapComms Discussions
Would the application think of changing the memory usage ?
1 Comment
Max A.
MA
Hi Faydon – firstly, thanks for the feedback! We typically don’t have memory usage concerns, so we’d really love to get your feedback if possible. Would...Read more
Monty the Mongoose crying
SnapComms has no more discussions with answers