# DeskAlerts vs SnapComms Comparison

| | DeskAlerts | SnapComms | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 26 | 62 | 
| **Largest Market Segment** | Mid-Market (42.3% of reviews) | Mid-Market (56.5% of reviews) | 
| **Entry Level Price** | No pricing available | Pricing available on our website | 

---
## Top Pros & Cons

### DeskAlerts

Pros:
- Notifications (9 reviews)
- Alerts Management (7 reviews)

Cons:
- Expensive (4 reviews)
- Limited Functionality (3 reviews)

### SnapComms

Pros:
- Broadcasting (1 reviews)
- Communication Efficiency (1 reviews)

Cons:
- Connectivity Issues (1 reviews)
- Platform Issues (1 reviews)

---
## Ratings Comparison
| Rating | DeskAlerts | SnapComms | 
|---|---|---|
  | **Meets Requirements** | 8.8 (22 reviews) | 9.2 (50 reviews) | 
  | **Ease of Use** | 8.8 (22 reviews) | 9.2 (50 reviews) | 
  | **Ease of Setup** | 9.3 (12 reviews) | 9.2 (40 reviews) | 
  | **Ease of Admin** | 9.2 (10 reviews) | 9.3 (40 reviews) | 
  | **Quality of Support** | 8.4 (22 reviews) | 9.6 (49 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (10 reviews) | 9.8 (39 reviews) | 
  | **Product Direction (% positive)** | 10.0 (22 reviews) | 9.2 (45 reviews) | 

---
## Pricing

### DeskAlerts

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### SnapComms

#### Entry-Level Pricing

Plan: Engage Package

Price: Pricing available on our website

Description: Full set of channels to engage with employees, increase involvement and inspire performance. Pricing starts from 100 employees and above. 

Key Features:
- Alerts
- Tickers
- Screensavers

[Browse all 2 editions](https://www.g2.com/products/snapcomms/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Survey

| Product | Score | Reviews |
|---|---|---|
| **DeskAlerts** | N/A | N/A |
| **SnapComms** | N/A | N/A |

#### Survey Management

| Feature | DeskAlerts | SnapComms | 
|---|---|---|
| **Survey Builder** | Not enough data | Not enough data | 
| **Question Types** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Survey Distribution** | Not enough data | Not enough data | 

#### Survey Customization

| Feature | DeskAlerts | SnapComms | 
|---|---|---|
| **Branching/Skip Logic** | Not enough data | Not enough data | 
| **Branding** | Not enough data | Not enough data | 
| **Multimedia Support** | Not enough data | Not enough data | 
| **Multilingual Surveys** | Not enough data | Not enough data | 

#### Survey Insights

| Feature | DeskAlerts | SnapComms | 
|---|---|---|
| **Reporting & Analytics** | Not enough data | Not enough data | 
| **BI Tools Integration** | Not enough data | Not enough data | 
| **Data Exporting** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 

#### Agentic AI - Survey

| Feature | DeskAlerts | SnapComms | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### IT Alerting

| Product | Score | Reviews |
|---|---|---|
| **DeskAlerts** | 8.5/10 | 8 |
| **SnapComms** | N/A | N/A |

#### Generative AI

| Feature | DeskAlerts | SnapComms | 
|---|---|---|
| **AI Text Generation** | 8.5 (8 reviews) | Not enough data | 

#### Agentic AI - IT Alerting

| Feature | DeskAlerts | SnapComms | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **DeskAlerts** | N/A | N/A |
| **SnapComms** | N/A | N/A |

#### Generative AI

| Feature | DeskAlerts | SnapComms | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Frontline Worker Communication Platforms

| Product | Score | Reviews |
|---|---|---|
| **DeskAlerts** | N/A | N/A |
| **SnapComms** | N/A | N/A |

#### Administrative Tasks - Frontline Worker Communication Platforms

| Feature | DeskAlerts | SnapComms | 
|---|---|---|
| **Training & Learning Modules** | Not enough data | Not enough data | 
| **Health & Safety Policies** | Not enough data | Not enough data | 
| **Onboarding & Offboarding** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Employee Services** | Not enough data | Not enough data | 
| **Knowledge Management** | Not enough data | Not enough data | 

#### Communication Features - Frontline Worker Communication Platforms

| Feature | DeskAlerts | SnapComms | 
|---|---|---|
| **Group Messaging** | Not enough data | Not enough data | 
| **Private Messaging** | Not enough data | Not enough data | 
| **Announcements** | Not enough data | Not enough data | 
| **Emergency Notifications** | Not enough data | Not enough data | 

#### Operations - Frontline Worker Communication Platforms

| Feature | DeskAlerts | SnapComms | 
|---|---|---|
| **Shift Scheduling** | Not enough data | Not enough data | 
| **Insights & Analytics** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **SOPs & Documentation** | Not enough data | Not enough data | 

#### Agentic AI - Frontline Worker Communication Platforms

| Feature | DeskAlerts | SnapComms | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Internal Newsletter Software

| Product | Score | Reviews |
|---|---|---|
| **DeskAlerts** | N/A | N/A |
| **SnapComms** | N/A | N/A |

#### Newsletter Interface Features - Internal Newsletter Software

| Feature | DeskAlerts | SnapComms | 
|---|---|---|
| **Feedback** | Not enough data | Not enough data | 
| **Design** | Not enough data | Not enough data | 
| **Content Embedding** | Not enough data | Not enough data | 

#### Newsletter Management Features - Internal Newsletter Software

| Feature | DeskAlerts | SnapComms | 
|---|---|---|
| **Collaboration** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Archive** | Not enough data | Not enough data | 

#### Administrative Features - Internal Newsletter Software

| Feature | DeskAlerts | SnapComms | 
|---|---|---|
| **Security** | Not enough data | Not enough data | 
| **User Permissions** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **DeskAlerts** | 7.4/10 | 8 |
| **SnapComms** | 9.3/10 | 25 |

#### Platform Basics

| Feature | DeskAlerts | SnapComms | 
|---|---|---|
| **Performance Benchmarking** | 8.1 (6 reviews) | Feature Not Available | 
| **Reporting & Dashboards** | 8.1 (6 reviews) | 9.4 (19 reviews) | 
| **Interoperability** | 6.9 (6 reviews) | 9.3 (12 reviews) | 

#### Platform Content

| Feature | DeskAlerts | SnapComms | 
|---|---|---|
| **Employee Pulse Surveys** | 5.8 (6 reviews) | 9.3 (7 reviews) | 
| **Survey Customization** | 7.8 (6 reviews) | 9.0 (8 reviews) | 
| **Goal and Challenge Creation** | 6.9 (6 reviews) | 9.7 (5 reviews) | 
| **Science-based templates** | 6.4 (6 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | DeskAlerts | SnapComms | 
|---|---|---|
| **Employee Segmenting** | 7.2 (6 reviews) | 8.9 (9 reviews) | 
| **Goal and Challenge Creation** | 6.9 (6 reviews) | 9.7 (5 reviews) | 
| **Peer Recognition** | 7.2 (6 reviews) | 9.0 (7 reviews) | 
| **Social Feedback Portal** | 6.7 (6 reviews) | Not enough data | 

#### Platform

| Feature | DeskAlerts | SnapComms | 
|---|---|---|
| **Customization ** | 7.9 (8 reviews) | 9.4 (21 reviews) | 
| **Integration APIs** | 7.9 (8 reviews) | 9.4 (11 reviews) | 
| **Internationalization** | 8.3 (8 reviews) | 9.2 (14 reviews) | 
| **User, Role, and Access Management** | 8.8 (8 reviews) | 9.4 (21 reviews) | 
| **Performance** | 8.3 (8 reviews) | 9.2 (22 reviews) | 
| **Mobility** | 7.9 (8 reviews) | 8.9 (19 reviews) | 
| **Reporting** | 7.7 (8 reviews) | 8.8 (20 reviews) | 
| **Dashboards** | 7.9 (8 reviews) | 9.0 (21 reviews) | 

---
## Categories
**Shared Categories (2):** [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Emergency Notification Software](https://www.g2.com/categories/emergency-notification)

**Unique to DeskAlerts (2):** [IT Alerting Software](https://www.g2.com/categories/it-alerting), [Survey Software](https://www.g2.com/categories/survey)

**Unique to SnapComms (2):** [Frontline Worker Communication Platforms Software](https://www.g2.com/categories/frontline-worker-communication-platforms), [Internal Newsletter Software](https://www.g2.com/categories/internal-newsletter-software)


---
## Reviewer Demographics

### By Company Size

| Segment | DeskAlerts | SnapComms | 
|---|---|---|
| **Small-Business** | 26.9% | 3.2% | 
| **Mid-Market** | 42.3% | 56.5% | 
| **Enterprise** | 30.8% | 40.3% | 

### By Industry

#### DeskAlerts

- **Computer & Network Security:** 15.4%
- **Consumer Services:** 11.5%
- **Telecommunications:** 7.7%
- **Marketing and Advertising:** 7.7%
- **Hospital & Health Care:** 7.7%
- **Electrical/Electronic Manufacturing:** 7.7%
- **Accounting:** 3.8%
- **Architecture & Planning:** 3.8%
- **Automotive:** 3.8%
- **Computer Software:** 3.8%
- **Other:** 26.9%

#### SnapComms

- **Hospital & Health Care:** 19.4%
- **Government Administration:** 11.3%
- **Financial Services:** 8.1%
- **Telecommunications:** 6.5%
- **Gambling & Casinos:** 3.2%
- **Real Estate:** 3.2%
- **Farming:** 3.2%
- **Oil & Energy:** 3.2%
- **Health, Wellness and Fitness:** 3.2%
- **Information Technology and Services:** 3.2%
- **Other:** 35.5%

---
## Alternatives

### Alternatives to DeskAlerts

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23538 reviews)
- [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) — 4.8/5 stars (823 reviews)
- [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) — 4.7/5 stars (974 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (47970 reviews)
- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews)
- [AlertMedia](https://www.g2.com/products/alertmedia/reviews) — 4.7/5 stars (527 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5128 reviews)
- [Assembly by Quantum Workplace](https://www.g2.com/products/assembly-by-quantum-workplace/reviews) — 4.8/5 stars (3918 reviews)
- [Leapsome](https://www.g2.com/products/leapsome/reviews) — 4.8/5 stars (2400 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2060 reviews)

### Alternatives to SnapComms

- [Sociabble](https://www.g2.com/products/sociabble/reviews) — 4.7/5 stars (388 reviews)
- [Workvivo](https://www.g2.com/products/workvivo/reviews) — 4.8/5 stars (2652 reviews)
- [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) — 4.7/5 stars (974 reviews)
- [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) — 4.8/5 stars (823 reviews)
- [Poppulo](https://www.g2.com/products/poppulo/reviews) — 4.3/5 stars (312 reviews)
- [Lattice](https://www.g2.com/products/lattice-lattice/reviews) — 4.7/5 stars (4096 reviews)
- [AlertMedia](https://www.g2.com/products/alertmedia/reviews) — 4.7/5 stars (527 reviews)
- [Simpplr](https://www.g2.com/products/simpplr/reviews) — 4.6/5 stars (361 reviews)
- [Workleap](https://www.g2.com/products/workleap/reviews) — 4.3/5 stars (1075 reviews)
- [15Five](https://www.g2.com/products/15five/reviews) — 4.6/5 stars (1904 reviews)

---
## Top Discussions

### DeskAlerts

No discussions available for this product.

### SnapComms

- Title: [Would the application think of changing the memory usage ?](https://www.g2.com/discussions/would-the-application-think-of-changing-the-memory-usage) — 1 comment, 1 upvote
  > **Top comment:** "Hi Faydon – firstly, thanks for the feedback!

We typically don’t have memory usage concerns, so we’d really love to get your feedback if possible. Would..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/deskalerts-vs-snapcomms)