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At a Glance
Market Segments
Small-Business (59.6% of reviews)
Small-Business (48.7% of reviews)
Entry-Level Pricing
Starting at $100.00 Per Month
$349.00
Customer.io
Star Rating
(654)4.4 out of 5
Market Segments
Small-Business (59.6% of reviews)
Entry-Level Pricing
Starting at $100.00 Per Month
Free Trial is available
Browse all 3 pricing plansNetcore Email API
Star Rating
(725)4.4 out of 5
Market Segments
Small-Business (48.7% of reviews)
Entry-Level Pricing
$349.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that both Netcore Email API and Customer.io have a solid star rating of 4.4, indicating a high level of satisfaction among users. However, Netcore Email API has a slightly larger number of reviews (700) compared to Customer.io (545), suggesting a more established user base.
- Reviewers mention that Netcore Email API excels in ease of use with a score of 8.9, while Customer.io scores 8.3. Users appreciate the intuitive interface of Netcore Email API, which simplifies the email creation process.
- Users on G2 highlight that Netcore Email API offers superior Mail Send API functionality, scoring 9.1 compared to Customer.io's 8.4. Reviewers say this feature allows for more reliable email delivery and better integration with their existing systems.
- Reviewers mention that while both products provide good support, Customer.io scores slightly higher in quality of support (8.7) compared to Netcore Email API (8.6). Users appreciate the responsiveness and helpfulness of Customer.io's support team.
- Users say that Netcore Email API shines in template creation with a score of 8.5, while Customer.io scores 8.1. Reviewers highlight the variety and customization options available in Netcore's templates, making it easier to create visually appealing emails.
- G2 users report that both products perform well in terms of performance and reliability, scoring equally at 8.9. However, Netcore Email API's detailed server logs (8.5) provide users with better insights into their email performance compared to Customer.io's 7.8, which is a crucial feature for troubleshooting and optimization.
Pricing
Entry-Level Pricing
Customer.io
Essentials
Starting at $100.00
Per Month
For small companies who are gaining momentum.
- Send emails, push, in-app, SMS, webhooks
- Track custom events and attributes
- Visual workflow builder
Netcore Email API
Basic
$349.00
Send emails in the inbox in less than 3 seconds
- Email Analytics
Free Trial
Customer.io
Free Trial is available
Netcore Email API
Free Trial is available
Ratings
Meets Requirements
8.7
586
8.9
647
Ease of Use
8.3
597
8.9
649
Ease of Setup
7.9
399
8.8
445
Ease of Admin
8.6
275
8.8
333
Quality of Support
8.7
524
8.6
637
Has the product been a good partner in doing business?
9.0
273
8.8
324
Product Direction (% positive)
9.2
576
8.9
631
Features by Category
Email Marketing
Not enough data
8.9
103
Not enough data
8.8
102
Not enough data
9.0
102
Not enough data
8.7
100
Not enough data
8.9
100
Not enough data
9.0
100
Not enough data
8.5
98
Not enough data
8.8
95
Not enough data
8.4
92
Reporting & Analytics
Not enough data
8.5
100
Not enough data
8.8
99
Generative AI
Not enough data
7.9
49
Not enough data
7.8
49
Agentic AI - Email Marketing
Not enough data
7.8
13
Not enough data
7.6
13
Not enough data
7.4
13
Not enough data
7.8
13
Not enough data
7.4
13
Integration
Not enough data
8.8
101
Not enough data
8.8
101
Not enough data
8.3
101
Not enough data
8.6
97
Not enough data
8.2
93
Not enough data
8.3
94
Email Marketing
8.8
409
|
Verified
Not enough data
8.8
394
|
Verified
Not enough data
8.4
388
|
Verified
Not enough data
8.3
368
|
Verified
Not enough data
Online Marketing
6.3
329
Not enough data
7.9
354
|
Verified
Not enough data
8.3
378
|
Verified
Not enough data
7.9
357
|
Verified
Not enough data
Feature Not Available
Not enough data
Lead Management
7.4
331
|
Verified
Not enough data
7.6
332
Not enough data
8.6
371
|
Verified
Not enough data
6.8
312
Not enough data
7.6
332
|
Verified
Not enough data
7.3
327
|
Verified
Not enough data
7.3
316
Not enough data
7.3
323
|
Verified
Not enough data
Campaign Management
7.7
338
Not enough data
7.0
321
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Social
Feature Not Available
Not enough data
6.5
307
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting & Analytics
7.7
371
|
Verified
Not enough data
6.9
333
|
Verified
Not enough data
6.5
323
Not enough data
6.3
312
Not enough data
Feature Not Available
Not enough data
Platform
8.2
365
|
Verified
Not enough data
8.5
361
|
Verified
Not enough data
8.5
358
|
Verified
Not enough data
7.8
330
|
Verified
Not enough data
7.7
348
|
Verified
Not enough data
8.8
358
|
Verified
Not enough data
7.2
313
|
Verified
Not enough data
Agentic AI - Marketing Automation
6.3
66
Not enough data
6.4
67
Not enough data
6.7
62
Not enough data
6.3
64
Not enough data
6.2
63
Not enough data
6.3
65
Not enough data
Integration
8.3
373
|
Verified
Not enough data
8.3
366
|
Verified
Not enough data
7.6
336
|
Verified
Not enough data
Administration
8.1
266
8.5
312
7.4
236
8.3
242
8.1
252
8.6
317
8.9
265
Feature Not Available
7.7
238
8.5
322
7.8
244
8.5
324
Integrations
8.6
237
8.5
285
8.5
241
8.7
295
8.4
205
9.1
340
7.2
178
8.6
291
Platform
8.2
210
8.6
310
8.2
205
8.8
300
7.9
200
8.6
267
8.2
240
|
Verified
8.6
321
7.8
218
8.7
319
8.2
241
8.7
343
7.9
216
8.6
304
8.8
238
8.9
339
Diagnosis
Not enough data
8.6
345
Not enough data
8.7
364
Not enough data
8.5
352
Not enough data
8.7
351
Tracking
Not enough data
8.5
377
Not enough data
8.3
348
Not enough data
8.5
367
Not enough data
8.4
367
Not enough data
8.2
358
Reporting
Not enough data
8.7
363
Not enough data
8.7
380
Not enough data
8.7
372
Not enough data
8.4
368
Agentic AI - Email Deliverability
Not enough data
8.1
12
Not enough data
8.1
13
Not enough data
8.1
13
Not enough data
8.1
13
Not enough data
8.2
14
Campaigns
8.6
115
Not enough data
8.7
112
Not enough data
8.2
107
Not enough data
8.8
120
Not enough data
8.8
114
Not enough data
Analytics
8.4
114
Not enough data
7.6
105
Not enough data
Optimization
8.5
112
Not enough data
8.9
114
Not enough data
8.0
110
Not enough data
8.4
112
Not enough data
Agentic AI - Push Notification
6.4
14
Not enough data
6.9
14
Not enough data
6.5
14
Not enough data
Text Messaging
8.4
84
Not enough data
Feature Not Available
Not enough data
8.2
80
Not enough data
Feature Not Available
Not enough data
6.8
75
Not enough data
6.5
77
Not enough data
8.7
87
Not enough data
8.2
79
Not enough data
SMS Platform
7.5
82
Not enough data
8.3
85
Not enough data
7.2
73
Not enough data
6.2
71
Not enough data
6.7
71
Not enough data
8.3
83
Not enough data
Agentic AI - SMS Marketing
6.4
17
Not enough data
6.4
17
Not enough data
7.5
17
Not enough data
7.2
17
Not enough data
7.0
17
Not enough data
6.7
18
Not enough data
Data Sourcing
7.5
93
Not enough data
7.7
95
Not enough data
7.3
97
Not enough data
8.2
95
Not enough data
Intelligence
7.3
91
Not enough data
5.8
88
Not enough data
5.9
87
Not enough data
Agentic AI - Personalization
5.4
32
Not enough data
6.3
33
Not enough data
5.7
32
Not enough data
5.7
32
Not enough data
5.4
32
Not enough data
5.5
33
Not enough data
Analysis
Feature Not Available
Not enough data
8.0
69
Not enough data
6.2
56
Not enough data
Feature Not Available
Not enough data
Campaigns
7.3
57
Not enough data
8.0
62
Not enough data
7.3
61
Not enough data
Feature Not Available
Not enough data
9.3
69
Not enough data
9.2
70
Not enough data
Engagement
6.9
54
Not enough data
Platform
8.0
62
Not enough data
Feature Not Available
Not enough data
7.6
60
Not enough data
Agentic AI - Mobile Marketing
6.7
6
Not enough data
7.2
6
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Categories
Categories
Shared Categories
Customer.io and Netcore Email API are categorized as Transactional Email
Unique Categories
Customer.io is categorized as SMS Marketing, Personalization, Push Notification, Mobile Marketing, Marketing Automation, and Customer Data Platform (CDP)
Netcore Email API is categorized as Email Deliverability and Email Marketing
Reviews
Reviewers' Company Size
Customer.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Netcore Email API
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.8%
Financial Services
13.4%
Information Technology and Services
9.5%
Marketing and Advertising
7.9%
Health, Wellness and Fitness
4.8%
Other
49.6%
Financial Services
13.8%
Health, Wellness and Fitness
8.0%
Information Technology and Services
7.3%
Leisure, Travel & Tourism
5.9%
Marketing and Advertising
5.7%
Other
59.3%
Alternatives
Discussions
What is Customer.io used for?
2 Comments
HV
Customer.io is a tool that helps businesses send personalized messages like emails, texts, and app notifications. It’s used to stay connected with customers,...Read more
What is the best way to make automations a smoother process?
1 Comment
RJ
Start small workflows. Make use of the content that your marketing and sales teams have. Use Goals. Know when to unenroll the contacts from the automation...Read more
What does Pepipost by Netcore do?
2 Comments
BC
Pepipost by Netcore will not work, and will severely damage your website and have a disastrous effect on your traffic. When Netcore took over Pepipost, they...Read more
What is Netcore Email API (formerly Pepipost) used for?
2 Comments
AP
To send transactional emails with good reputations. Read more
Is mails going very fast?
1 Comment
PJ
Yes Email Delivery rate are very fast. And it always lands in Inbox. Read more
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