Compare CRM and Deals and Pipedrive
At a Glance
Market Segments
Mid-Market (60.0% of reviews)
Small-Business (72.8% of reviews)
Entry-Level Pricing
$6.00 1 Agent Per Month
$24.00 1 Seats Per Month
CRM and Deals
Star Rating
(15)4.6 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 1 Agent Per Month
Browse all 3 pricing plans
Pipedrive
Star Rating
(3,031)4.3 out of 5
Market Segments
Small-Business (72.8% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipedrive excels in user experience, with many users describing it as a powerful tool that acts like a personal assistant. They appreciate features like task reminders and note-sharing capabilities, which help streamline daily work tasks.
- Users say that CRM and Deals is easy to use, particularly in slower-paced sales environments. Reviewers highlight its automation features as beneficial for maintaining contact with prospects, although some feel that it lacks appeal for more dynamic sales processes.
- According to verified reviews, Pipedrive's strong sales automation tools and excellent integration options are frequently praised. Users mention that the platform's email integration and sorting capabilities make it easy to manage client relationships effectively.
- Reviewers mention that while CRM and Deals offers a straightforward interface, it may not meet the needs of users looking for advanced features. Some users find it lacks depth in areas like opportunity management compared to Pipedrive, which scores higher in this aspect.
- G2 reviewers highlight Pipedrive's robust support quality, noting that users feel well-supported with their inquiries. In contrast, CRM and Deals users have expressed a desire for improved support resources, indicating a gap in user assistance.
- Users report that Pipedrive's implementation process is quick and intuitive, making it easier for teams to get started. This is a significant advantage over CRM and Deals, which has received fewer reviews and may not reflect the same level of user satisfaction in setup and ongoing use.
Pricing
Entry-Level Pricing
CRM and Deals
CRM
$6.00
1 Agent Per Month
Perfect for sales teams
- A custom pipeline with up to 10 stages
- 5 custom fields
- Forecast view
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
CRM and Deals
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
9.5
10
8.5
2,616
Ease of Use
9.0
10
8.9
2,656
Ease of Setup
Not enough data
8.7
1,665
Ease of Admin
Not enough data
8.6
1,023
Quality of Support
9.3
10
8.4
2,237
Has the product been a good partner in doing business?
Not enough data
8.7
991
Product Direction (% positive)
10.0
10
8.8
2,573
Features by Category
Sales Force Automation
7.9
8
8.5
2049
|
Verified
7.1
8
Feature Not Available
7.3
8
8.9
2125
|
Verified
8.3
8
8.6
2109
|
Verified
7.1
8
7.7
1617
|
Verified
Feature Not Available
8.4
1128
|
Verified
7.3
8
7.7
1615
|
Verified
7.1
8
7.7
1570
Feature Not Available
7.8
1674
Marketing Automation
8.1
8
7.5
1517
|
Verified
8.1
7
7.5
1494
|
Verified
8.6
7
8.5
1862
|
Verified
8.6
7
7.5
1447
|
Verified
Customer Support
8.7
9
7.9
1008
9.4
9
7.8
988
9.1
9
8.0
1020
8.9
9
7.5
1475
8.7
9
7.7
961
Reporting & Analytics
8.3
9
8.0
1878
|
Verified
8.9
9
8.3
1964
|
Verified
8.3
9
7.9
1722
|
Verified
Mobile & Social
7.8
9
7.6
1425
|
Verified
7.3
8
7.4
1376
|
Verified
8.3
7
7.9
1592
|
Verified
Platform
7.3
8
8.2
1351
|
Verified
7.3
8
8.3
1349
7.5
8
8.4
1360
|
Verified
8.3
7
8.2
1169
|
Verified
8.6
7
7.3
1059
|
Verified
8.6
7
7.8
1173
7.7
8
8.8
1337
|
Verified
Feature Not Available
7.8
1126
Integration
8.3
9
8.1
1233
|
Verified
7.4
9
8.0
1171
|
Verified
Feature Not Available
7.9
1099
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Agentic AI - CRM
Not enough data
7.3
171
Not enough data
7.6
172
Not enough data
7.5
173
Not enough data
7.3
170
Not enough data
7.3
171
Not enough data
7.3
169
Not enough data
7.6
172
Email Marketing
Not enough data
8.2
211
Not enough data
8.2
212
Not enough data
7.8
206
Not enough data
8.2
209
Not enough data
8.3
212
Not enough data
8.2
207
Not enough data
7.9
206
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
205
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Integration
Not enough data
8.2
227
Not enough data
7.8
224
Not enough data
7.9
221
Not enough data
8.2
221
Not enough data
7.2
213
Not enough data
7.3
210
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Agentic AI - Sales Performance Management
Not enough data
7.2
66
Not enough data
7.3
65
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
401
Not enough data
Feature Not Available
Not enough data
7.1
395
Personalization
Not enough data
7.7
414
Not enough data
7.9
409
Not enough data
8.3
429
Not enough data
8.0
411
Administrative
Not enough data
7.8
409
Not enough data
7.7
401
Not enough data
7.5
387
Agentic AI - Email Tracking
Not enough data
7.7
56
Not enough data
7.8
57
Not enough data
7.7
57
Not enough data
7.5
55
Not enough data
7.6
56
Not enough data
7.8
56
Not enough data
8.1
55
Analytics
Not enough data
8.0
256
Not enough data
8.2
257
Not enough data
8.1
249
Customizations
Not enough data
8.2
268
Not enough data
8.3
257
Not enough data
8.4
270
Not enough data
7.9
257
Not enough data
8.3
259
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
58
Not enough data
7.4
58
Not enough data
7.3
58
Not enough data
7.3
57
Data Sourcing
Not enough data
7.8
425
Not enough data
8.0
432
Not enough data
7.9
427
Not enough data
8.4
436
Not enough data
8.0
421
Predictive Analytics
Not enough data
7.7
422
Not enough data
7.8
424
Not enough data
7.4
407
Not enough data
7.7
416
Sales Management
Not enough data
8.7
442
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
443
Categories
Categories
Shared Categories
CRM and Deals and Pipedrive are categorized as CRM
Unique Categories
CRM and Deals is categorized as Help Desk
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Performance Management, Email Tracking, and Online Form Builder
Reviews
Reviewers' Company Size
CRM and Deals
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
26.7%
Logistics and Supply Chain
13.3%
Consumer Services
13.3%
Consulting
6.7%
Retail
6.7%
Other
33.3%
Computer Software
11.0%
Information Technology and Services
10.1%
Marketing and Advertising
9.9%
Financial Services
4.2%
Construction
3.3%
Other
61.5%
Alternatives
Discussions
CRM and Deals has no discussions with answers
What is the best way to use email marketing with Pipedrive?
3 Comments
AC
PD is not an ESP so it’s not good for email mkt. we use PD at OpenMoves and developed the tightest integration. Check out OpenMoves on the PD partner portal...Read more
What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?
2 Comments
JB
In Pipedrive the Deals (buyers) PIPELINES of prospects or buyers, can be viewed in Kanban or spreadsheet format, giving you a quick glance of where people...Read more
What is Pipedrive used for?
2 Comments
AS
Pipedrive is a customer relationship management (CRM) tool designed to help sales teams manage their sales processes efficiently. Here are some key...Read more
