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At a Glance
Market Segments
Mid-Market (60.0% of reviews)
Small-Business (72.3% of reviews)
Entry-Level Pricing
$6.00 1 Agent Per Month
$24.00 1 Seats Per Month
CRM and Kanban
Star Rating
(15)4.6 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 1 Agent Per Month
Browse all 3 pricing plansPipedrive
Star Rating
(2,821)4.3 out of 5
Market Segments
Small-Business (72.3% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipedrive excels in Opportunity & Pipeline Management with a score of 8.8, while CRM and Deals for Zendesk falls short with a score of 7.3. Reviewers mention that Pipedrive's visual pipeline feature is particularly helpful for tracking sales progress.
- Reviewers mention that CRM and Deals for Zendesk offers superior Customer Contract Management, scoring 9.3 compared to Pipedrive's 7.8. Users appreciate the ease of managing contracts and the integration with Zendesk's support features.
- G2 users highlight Pipedrive's strong performance in Task / Activity Management with a score of 8.6, while CRM and Deals for Zendesk scores slightly lower at 8.3. Users say that Pipedrive's task automation features help streamline their daily activities effectively.
- Users on G2 report that CRM and Deals for Zendesk provides a better Customer Support Portal experience, scoring 9.4 compared to Pipedrive's 7.7. Reviewers mention that the extensive knowledge base and support analytics are particularly beneficial for resolving issues quickly.
- Reviewers mention that Pipedrive's integration capabilities, particularly with email platforms, score 8.1, while CRM and Deals for Zendesk's integration APIs score lower at 7.4. Users say that Pipedrive's seamless email integration enhances their communication efficiency.
- Users report that CRM and Deals for Zendesk shines in Marketing ROI Analytics with a score of 8.6, while Pipedrive's score is lower at 7.5. Reviewers appreciate the detailed insights provided by CRM and Deals for Zendesk, which help in evaluating marketing effectiveness.
Pricing
Entry-Level Pricing
CRM and Kanban
CRM
$6.00
1 Agent Per Month
Perfect for sales teams
- A custom pipeline with up to 10 stages
- 5 custom fields
- Forecast view
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
CRM and Kanban
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
9.5
10
8.5
2,486
Ease of Use
9.0
10
8.9
2,522
Ease of Setup
Not enough data
8.7
1,541
Ease of Admin
Not enough data
8.6
995
Quality of Support
9.3
10
8.4
2,126
Has the product been a good partner in doing business?
Not enough data
8.7
963
Product Direction (% positive)
10.0
10
8.8
2,450
Features by Category
Sales Force Automation
7.9
8
8.5
2003
|
Verified
7.1
8
Feature Not Available
7.3
8
8.8
2038
|
Verified
8.3
8
8.6
2050
|
Verified
7.1
8
7.7
1609
|
Verified
Feature Not Available
8.3
1100
|
Verified
7.3
8
7.7
1610
|
Verified
7.1
8
7.7
1565
Feature Not Available
7.8
1667
Marketing Automation
8.1
8
7.5
1498
|
Verified
8.1
7
7.5
1483
|
Verified
8.6
7
8.5
1819
|
Verified
8.6
7
7.5
1446
|
Verified
Customer Support
8.7
9
7.9
1005
9.4
9
7.8
986
9.1
9
8.0
1016
8.9
9
7.5
1474
8.7
9
7.7
959
Reporting & Analytics
8.3
9
8.0
1853
|
Verified
8.9
9
8.3
1942
|
Verified
8.3
9
7.9
1716
|
Verified
Mobile & Social
7.8
9
7.6
1422
|
Verified
7.3
8
7.4
1376
|
Verified
8.3
7
7.9
1584
|
Verified
Platform
7.3
8
8.2
1334
|
Verified
7.3
8
8.3
1315
7.5
8
8.4
1352
|
Verified
8.3
7
8.2
1167
|
Verified
8.6
7
7.3
1059
|
Verified
8.6
7
7.8
1168
7.7
8
8.7
1317
|
Verified
Feature Not Available
7.8
1123
Integration
8.3
9
8.1
1224
|
Verified
7.4
9
8.0
1157
|
Verified
Feature Not Available
7.9
1090
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Agentic AI - CRM
Not enough data
7.2
167
Not enough data
7.5
168
Not enough data
7.4
166
Not enough data
7.2
167
Not enough data
7.3
166
Not enough data
7.3
167
Not enough data
7.5
168
Email Marketing
Not enough data
8.2
209
Not enough data
8.2
210
Not enough data
7.8
205
Not enough data
8.2
208
Not enough data
8.3
210
Not enough data
8.1
205
Not enough data
7.9
204
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
204
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
6.9
24
Not enough data
6.7
24
Not enough data
7.2
24
Not enough data
7.5
24
Not enough data
7.4
24
Integration
Not enough data
8.2
225
Not enough data
7.8
222
Not enough data
7.9
219
Not enough data
8.2
219
Not enough data
7.2
213
Not enough data
7.3
210
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Agentic AI - Sales Performance Management
Not enough data
7.2
65
Not enough data
7.3
64
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
399
Not enough data
Feature Not Available
Not enough data
7.1
394
Personalization
Not enough data
7.7
413
Not enough data
7.9
406
Not enough data
8.2
425
Not enough data
8.0
410
Administrative
Not enough data
7.8
405
Not enough data
7.7
399
Not enough data
7.5
386
Agentic AI - Email Tracking
Not enough data
7.7
56
Not enough data
7.7
56
Not enough data
7.6
55
Not enough data
7.5
54
Not enough data
7.6
55
Not enough data
7.8
55
Not enough data
8.1
54
Analytics
Not enough data
8.0
254
Not enough data
8.2
255
Not enough data
8.1
247
Customizations
Not enough data
8.2
265
Not enough data
8.3
254
Not enough data
8.3
266
Not enough data
7.9
255
Not enough data
8.3
256
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
57
Not enough data
7.4
57
Not enough data
7.3
57
Not enough data
7.2
56
Data Sourcing
Not enough data
7.8
424
Not enough data
8.0
428
Not enough data
7.9
425
Not enough data
8.4
432
Not enough data
8.0
418
Predictive Analytics
Not enough data
7.7
420
Not enough data
7.8
422
Not enough data
7.3
405
Not enough data
7.7
413
Sales Management
Not enough data
8.6
438
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
437
Categories
Categories
Shared Categories
CRM and Kanban and Pipedrive are categorized as CRM
Unique Categories
CRM and Kanban is categorized as Help Desk
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Performance Management, Email Tracking, and Online Form Builder
Reviews
Reviewers' Company Size
CRM and Kanban
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
26.7%
Logistics and Supply Chain
13.3%
Consumer Services
13.3%
Consulting
6.7%
Retail
6.7%
Other
33.3%
Computer Software
10.8%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.3%
Real Estate
3.3%
Other
61.4%
Discussions
CRM and Kanban has no discussions with answers
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
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