Compare CRM and Deals and Pipedrive 
Featured Products
At a Glance
Market Segments
Mid-Market (60.0% of reviews)
Small-Business (72.6% of reviews)
Entry-Level Pricing
$6.00 1 Agent Per Month
$24.00 1 Seats Per Month
CRM and Deals
Star Rating
(15)4.6 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 1 Agent Per Month
Browse all 3 pricing plansPipedrive
Star Rating
(2,967)4.3 out of 5
Market Segments
Small-Business (72.6% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipedrive excels in user experience, with many praising its intuitive interface that simplifies monitoring deal progress and setting reminders. Users appreciate how it helps them stay organized and collaborate effectively, ensuring no opportunities are missed.
- Users say that while CRM and Deals may not cater to all sales environments, its automation features are beneficial for maintaining contact with prospects in slower-paced sales situations. This allows users to keep deals moving forward without requiring extensive effort.
- Reviewers mention that Pipedrive's implementation process is notably quick and straightforward, with many highlighting the easy setup that allows them to get started without hassle. This contrasts with CRM and Deals, which has received less recent feedback on setup experiences.
- According to verified reviews, Pipedrive has a significantly higher overall satisfaction score, reflecting its strong performance in areas like contact and account management and opportunity and pipeline management. Users find these features essential for their daily operations.
- Users highlight that CRM and Deals shines in its ease of use, with many stating it does not require much mental effort to utilize effectively. This simplicity can be appealing for teams looking for a straightforward solution.
- G2 reviewers note that while Pipedrive has a robust feature set, CRM and Deals offers a competitive price point, making it an attractive option for budget-conscious users. However, Pipedrive's higher entry-level price is often justified by its extensive capabilities and user satisfaction.
Pricing
Entry-Level Pricing
CRM and Deals
CRM
$6.00
1 Agent Per Month
Perfect for sales teams
- A custom pipeline with up to 10 stages
- 5 custom fields
- Forecast view
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
CRM and Deals
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
9.5
10
8.5
2,573
Ease of Use
9.0
10
8.8
2,610
Ease of Setup
Not enough data
8.7
1,618
Ease of Admin
Not enough data
8.6
1,019
Quality of Support
9.3
10
8.4
2,201
Has the product been a good partner in doing business?
Not enough data
8.7
987
Product Direction (% positive)
10.0
10
8.8
2,535
Features by Category
Sales Force Automation
7.9
8
8.5
2039
|
Verified
7.1
8
Feature Not Available
7.3
8
8.9
2098
|
Verified
8.3
8
8.6
2093
|
Verified
7.1
8
7.7
1614
|
Verified
Feature Not Available
8.3
1117
|
Verified
7.3
8
7.7
1615
|
Verified
7.1
8
7.7
1569
Feature Not Available
7.8
1673
Marketing Automation
8.1
8
7.5
1510
|
Verified
8.1
7
7.5
1491
|
Verified
8.6
7
8.5
1848
|
Verified
8.6
7
7.5
1448
|
Verified
Customer Support
8.7
9
7.9
1008
9.4
9
7.8
988
9.1
9
8.0
1018
8.9
9
7.5
1476
8.7
9
7.7
960
Reporting & Analytics
8.3
9
8.0
1869
|
Verified
8.9
9
8.3
1957
|
Verified
8.3
9
7.9
1720
|
Verified
Mobile & Social
7.8
9
7.6
1423
|
Verified
7.3
8
7.4
1376
|
Verified
8.3
7
7.9
1588
|
Verified
Platform
7.3
8
8.2
1342
|
Verified
7.3
8
8.3
1334
7.5
8
8.4
1358
|
Verified
8.3
7
8.2
1169
|
Verified
8.6
7
7.3
1059
|
Verified
8.6
7
7.8
1171
7.7
8
8.7
1324
|
Verified
Feature Not Available
7.8
1125
Integration
8.3
9
8.1
1227
|
Verified
7.4
9
8.0
1163
|
Verified
Feature Not Available
7.8
1091
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Agentic AI - CRM
Not enough data
7.3
169
Not enough data
7.6
171
Not enough data
7.5
169
Not enough data
7.3
169
Not enough data
7.3
168
Not enough data
7.3
169
Not enough data
7.6
171
Email Marketing
Not enough data
8.2
210
Not enough data
8.2
211
Not enough data
7.8
205
Not enough data
8.2
209
Not enough data
8.3
211
Not enough data
8.2
206
Not enough data
7.9
205
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
205
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Integration
Not enough data
8.2
226
Not enough data
7.8
223
Not enough data
7.9
220
Not enough data
8.2
220
Not enough data
7.2
213
Not enough data
7.3
210
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Agentic AI - Sales Performance Management
Not enough data
7.2
66
Not enough data
7.3
65
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
400
Not enough data
Feature Not Available
Not enough data
7.1
395
Personalization
Not enough data
7.7
414
Not enough data
7.9
408
Not enough data
8.3
428
Not enough data
8.0
411
Administrative
Not enough data
7.8
408
Not enough data
7.7
401
Not enough data
7.5
387
Agentic AI - Email Tracking
Not enough data
7.7
56
Not enough data
7.8
57
Not enough data
7.7
57
Not enough data
7.5
55
Not enough data
7.6
56
Not enough data
7.8
56
Not enough data
8.1
55
Analytics
Not enough data
8.0
255
Not enough data
8.2
256
Not enough data
8.1
249
Customizations
Not enough data
8.2
267
Not enough data
8.3
256
Not enough data
8.3
269
Not enough data
7.9
257
Not enough data
8.3
258
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
58
Not enough data
7.4
58
Not enough data
7.3
58
Not enough data
7.3
57
Data Sourcing
Not enough data
7.8
425
Not enough data
8.0
431
Not enough data
7.9
426
Not enough data
8.4
435
Not enough data
8.0
420
Predictive Analytics
Not enough data
7.7
422
Not enough data
7.8
424
Not enough data
7.4
407
Not enough data
7.7
416
Sales Management
Not enough data
8.7
441
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
441
Categories
Categories
Shared Categories
CRM and Deals and Pipedrive are categorized as CRM
Unique Categories
CRM and Deals is categorized as Help Desk
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Performance Management, Email Tracking, and Online Form Builder
Reviews
Reviewers' Company Size
CRM and Deals
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
26.7%
Logistics and Supply Chain
13.3%
Consumer Services
13.3%
Consulting
6.7%
Retail
6.7%
Other
33.3%
Computer Software
10.9%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.2%
Real Estate
3.2%
Other
61.5%
Discussions
CRM and Deals has no discussions with answers
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
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