Compare Creatio and ServiceNow App Engine 
At a Glance
Market Segments
Small-Business (43.8% of reviews)
Enterprise (49.3% of reviews)
Entry-Level Pricing
Starting at $25.00 1 user Per Month
No pricing available
Creatio
Star Rating
(312)4.7 out of 5
Market Segments
Small-Business (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00 1 user Per Month
Browse all 3 pricing plansServiceNow App Engine
Star Rating
(872)4.5 out of 5
Market Segments
Enterprise (49.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ServiceNow App EngineSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ServiceNow App Engine excels in providing a robust platform for building enterprise-grade applications quickly and securely. Users appreciate its tight integration with the broader ServiceNow ecosystem, which enhances governance and security while maintaining alignment with enterprise workflows.
- Users say that Creatio stands out for its low-code capabilities, allowing for rapid development and customization without extensive coding. Reviewers highlight the platform's user-friendly interface and flexibility, making it easy to design workflows and automate business processes.
- According to verified reviews, ServiceNow App Engine is praised for its balance of speed and flexibility, offering a mostly low-code approach with options for pro-code when needed. This versatility makes it accessible for both developers and non-coders, streamlining the application development process.
- Reviewers mention that while Creatio has a strong focus on user experience, it has fewer recent reviews compared to ServiceNow App Engine, which may indicate a smaller active user base. However, those who use Creatio appreciate its agile and flexible nature, along with a supportive team behind the product.
- G2 reviewers highlight that ServiceNow App Engine's automation and UI/UX improvements can be managed within a single app, making it a convenient choice for teams looking to enhance their operational efficiency. This feature is particularly beneficial for organizations that require quick adaptations to their workflows.
- Users report that Creatio's high scores in areas like data security and workflow management reflect its commitment to providing a reliable platform. Reviewers have noted that the platform's capabilities in these areas contribute significantly to their overall satisfaction, despite its lower market presence compared to ServiceNow App Engine.
Pricing
Entry-Level Pricing
Creatio
Growth
Starting at $25.00
1 user Per Month
Provide automation to SMB clients
- No-code user interface designer
- Customization via scripts
- Unlimited number of records
ServiceNow App Engine
No pricing availableFree Trial
Creatio
No trial information availableServiceNow App Engine
Free Trial is available
Ratings
Meets Requirements
9.1
223
8.5
606
Ease of Use
9.1
250
8.7
642
Ease of Setup
8.4
151
8.7
545
Ease of Admin
8.6
120
8.7
474
Quality of Support
9.1
221
8.4
582
Has the product been a good partner in doing business?
9.2
119
8.8
453
Product Direction (% positive)
9.2
208
9.5
571
Features by Category
Sales Force Automation
9.0
152
|
Verified
Not enough data
9.0
91
Not enough data
8.9
144
|
Verified
Not enough data
8.8
148
|
Verified
Not enough data
8.7
117
|
Verified
Not enough data
8.7
132
|
Verified
Not enough data
8.6
129
|
Verified
Not enough data
8.8
125
|
Verified
Not enough data
8.9
121
|
Verified
Not enough data
Marketing Automation
8.8
132
|
Verified
Not enough data
8.9
123
|
Verified
Not enough data
9.1
141
|
Verified
Not enough data
8.9
109
|
Verified
Not enough data
Customer Support
9.1
122
|
Verified
Not enough data
8.8
113
|
Verified
Not enough data
8.9
128
|
Verified
Not enough data
8.8
110
|
Verified
Not enough data
9.1
115
|
Verified
Not enough data
Reporting & Analytics
8.8
147
|
Verified
Not enough data
9.0
155
|
Verified
Not enough data
8.7
120
|
Verified
Not enough data
Mobile & Social
8.6
115
|
Verified
Not enough data
8.5
110
|
Verified
Not enough data
8.5
122
|
Verified
Not enough data
Platform
8.8
96
|
Verified
Not enough data
9.0
97
|
Verified
Not enough data
8.8
97
|
Verified
Not enough data
8.7
70
Not enough data
8.9
79
|
Verified
Not enough data
8.7
82
|
Verified
Not enough data
8.8
91
|
Verified
Not enough data
8.6
76
|
Verified
Not enough data
Integration
8.8
98
|
Verified
Not enough data
8.7
81
|
Verified
Not enough data
8.5
75
Not enough data
Generative AI
9.0
28
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Retail Distributed Order Management SystemsHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Control
Not enough data
Not enough data
Not enough data
Not enough data
Omni-Channel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
9.2
22
Not enough data
8.9
22
Not enough data
8.9
19
Not enough data
9.1
24
Not enough data
Management
8.9
19
Not enough data
8.9
18
Not enough data
8.8
20
Not enough data
Generative AI
9.0
10
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
8.8
17
|
Verified
Not enough data
8.1
17
|
Verified
Not enough data
8.2
16
Not enough data
8.3
17
Not enough data
8.8
19
Not enough data
Generative AI
9.3
5
Not enough data
Functions
8.5
19
Not enough data
8.6
18
Not enough data
8.9
19
|
Verified
Not enough data
8.5
14
Not enough data
7.9
15
Not enough data
8.4
16
Not enough data
8.1
16
|
Verified
Not enough data
8.5
17
|
Verified
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
8.3
19
|
Verified
Not enough data
9.3
22
|
Verified
Not enough data
9.0
23
|
Verified
Not enough data
7.7
15
Not enough data
9.2
18
Not enough data
Digital Workflows
9.0
10
Not enough data
9.5
13
Not enough data
9.1
13
Not enough data
Forms
9.2
12
Not enough data
9.2
12
Not enough data
8.5
12
Not enough data
Automation
9.4
13
Not enough data
9.4
12
Not enough data
8.8
11
Not enough data
8.2
11
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
9.2
8
Not enough data
9.3
10
Not enough data
8.8
7
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
8.3
8
Not enough data
8.8
8
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
Analytics
8.7
9
Not enough data
8.8
10
Not enough data
Customization
8.5
8
Not enough data
8.6
7
Not enough data
9.0
7
Not enough data
9.0
8
Not enough data
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
CRM Data Enrichment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Account Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.7
337
Not enough data
8.2
310
Not enough data
8.0
297
Not enough data
8.2
330
Not enough data
8.6
323
Not enough data
8.1
319
Not enough data
8.5
309
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Retail Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Development Platforms
Not enough data
9.4
8
Not enough data
9.3
9
Not enough data
9.2
8
Generation and Interpretation - AI App Builder
Not enough data
8.3
10
Not enough data
8.1
9
Not enough data
8.8
10
Not enough data
8.3
10
Generated Application Quality - AI App Builder
Not enough data
9.4
13
Not enough data
8.9
14
Not enough data
9.3
12
Not enough data
9.3
12
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.9
23
Not enough data
8.9
24
Not enough data
8.5
20
Not enough data
8.6
25
Not enough data
9.0
21
Not enough data
Predictive Analytics
9.2
22
Not enough data
8.8
23
Not enough data
8.4
20
Not enough data
8.8
23
Not enough data
Sales Management
8.7
26
Not enough data
8.5
21
Not enough data
9.2
24
Not enough data
8.6
27
Not enough data
Application Design
Not enough data
8.2
342
|
Verified
Not enough data
8.2
356
|
Verified
Not enough data
8.4
343
|
Verified
Not enough data
8.3
345
|
Verified
Not enough data
9.0
379
|
Verified
Data Control
Not enough data
8.4
325
|
Verified
Not enough data
8.3
323
|
Verified
Not enough data
8.7
338
|
Verified
Publishing
Not enough data
8.7
353
|
Verified
Not enough data
8.6
343
|
Verified
Not enough data
8.5
341
|
Verified
Agentic AI - Low-Code Development Platforms
Not enough data
8.2
38
Not enough data
8.1
40
Not enough data
8.1
38
User Interface Design
9.5
22
8.3
169
9.0
23
8.6
187
9.0
24
8.3
182
9.5
29
8.9
191
Data Control
9.0
25
8.4
178
9.0
25
8.5
179
9.4
25
8.6
177
Publishing
9.3
25
8.7
181
9.2
23
8.7
182
9.3
23
8.5
181
Agentic AI - No-Code Development Platforms
Not enough data
7.8
12
Not enough data
7.6
11
Not enough data
8.0
11
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Creatio and ServiceNow App Engine are categorized as No-Code Development Platforms
Unique Categories
Creatio is categorized as Retail Analytics, AI Agents For Business Operations, Workflow Management, Digital Process Automation (DPA), Retail Distributed Order Management Systems, Sales Analytics, Lead Capture, CRM, Help Desk, Contact Center, AI Customer Support Agents, and Revenue Operations & Intelligence (RO&I)
ServiceNow App Engine is categorized as Low-Code Development Platforms, Application Development Platforms, Mobile Development Platforms, and AI App Builder
Reviews
Reviewers' Company Size
Creatio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceNow App Engine
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.3%
Computer Software
10.8%
Financial Services
6.0%
Banking
4.9%
Pharmaceuticals
2.6%
Other
57.5%
Information Technology and Services
26.0%
Computer Software
9.1%
Financial Services
5.2%
Telecommunications
4.9%
Banking
4.7%
Other
50.1%
Alternatives
Discussions
what makes bpm'online better than other CRM systems
2 Comments
CZ
It's easier to organize customer data, better plan activities and analyze them. Campaigns are now better and information can be used in more effective ways.Read more
What is Creatio used for?
1 Comment
Official Response from Creatio
Creatio is used to automate business processes and manage customer relationships using AI-powered CRM and no-code tools. The platform helps organizations...Read more
Creatio has no more discussions with answers
What is ServiceNow App Engine used for?
2 Comments
SB
One of the purpose is to to create a custom application in ServiceNow with low code/no code.Read more
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