Compare Copper and Creatio 
At a Glance
Market Segments
Small-Business (79.3% of reviews)
Small-Business (43.7% of reviews)
Entry-Level Pricing
Starting at $9.00 Per Month
Starting at $25.00 1 user Per Month
Copper
Star Rating
(1,155)4.5 out of 5
Market Segments
Small-Business (79.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 Per Month
Free Trial is available
Browse all 4 pricing plansCreatio
Star Rating
(313)4.6 out of 5
Market Segments
Small-Business (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00 1 user Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Creatio excels in overall user satisfaction, boasting a higher G2 Score compared to Copper. Users appreciate its adaptability and user-friendly interface, with one reviewer noting its ability to meet specific marketing needs without complex workarounds.
- According to verified reviews, Copper shines in its seamless integration with Google Workspace, making it a favorite for users who rely heavily on Gmail and Calendar. Reviewers highlight the convenience of managing contacts and viewing activity directly within their inbox, which enhances their daily workflow.
- Users say that Creatio's implementation process is quick and intuitive, with many praising the onboarding experience. This is contrasted by some Copper users who find the learning curve less steep due to its integration with familiar tools, but still mention a need for additional training to fully utilize its features.
- Reviewers mention that while both products offer solid support, Creatio stands out with a higher quality of support rating. Users have noted the responsiveness and helpfulness of the support team, which adds to their overall positive experience with the platform.
- G2 reviewers highlight that Creatio offers a broader range of features tailored for sales and marketing, such as advanced lead management and campaign tracking. Users have expressed satisfaction with these capabilities, stating that they can easily customize workflows to fit their specific needs.
- According to recent feedback, while Copper is praised for its user interface, some users feel it lacks depth in certain functionalities compared to Creatio. For instance, users have pointed out that while Copper is user-friendly, it may not provide the same level of customization and flexibility that Creatio offers for complex business processes.
Pricing
Entry-Level Pricing
Copper
Copper Starter Edition - Annual
Starting at $9.00
Per Month
Get started on the Google Workspace CRM with essential relationship management tools + Zapier.
- 1,000 contact limit
- Google Workspace integration
- Activity feed
Creatio
Growth
Starting at $25.00
1 user Per Month
Provide automation to SMB clients
- No-code user interface designer
- Customization via scripts
- Unlimited number of records
Free Trial
Copper
Free Trial is available
Creatio
No trial information availableRatings
Meets Requirements
8.7
926
9.1
224
Ease of Use
9.1
937
9.1
251
Ease of Setup
8.7
441
8.4
152
Ease of Admin
8.9
416
8.6
120
Quality of Support
8.6
858
9.1
222
Has the product been a good partner in doing business?
9.0
411
9.2
119
Product Direction (% positive)
9.0
868
9.2
209
Features by Category
Sales Force Automation
8.9
654
|
Verified
9.0
152
|
Verified
Feature Not Available
9.0
91
8.8
657
|
Verified
8.9
144
|
Verified
8.4
655
|
Verified
8.8
148
|
Verified
7.6
353
|
Verified
8.7
117
|
Verified
8.8
533
|
Verified
8.7
132
|
Verified
7.9
337
8.6
129
|
Verified
7.6
310
8.8
125
|
Verified
8.3
403
8.9
121
|
Verified
Marketing Automation
7.9
434
|
Verified
8.8
132
|
Verified
Feature Not Available
8.9
123
|
Verified
8.6
592
|
Verified
9.1
141
|
Verified
Feature Not Available
8.9
109
|
Verified
Customer Support
8.2
388
9.1
122
|
Verified
8.0
397
8.8
113
|
Verified
8.2
452
8.9
128
|
Verified
7.8
315
8.8
110
|
Verified
8.0
351
9.1
115
|
Verified
Reporting & Analytics
8.0
561
|
Verified
8.8
147
|
Verified
8.3
636
|
Verified
9.0
155
|
Verified
8.1
472
|
Verified
8.7
120
|
Verified
Mobile & Social
8.1
348
|
Verified
8.6
115
|
Verified
8.1
334
|
Verified
8.5
110
|
Verified
8.4
470
|
Verified
8.5
122
|
Verified
Platform
8.3
320
|
Verified
8.8
96
|
Verified
8.4
315
|
Verified
9.0
97
|
Verified
8.6
329
|
Verified
8.8
97
|
Verified
8.0
196
|
Verified
8.7
70
7.7
156
8.9
79
|
Verified
7.7
226
8.7
82
|
Verified
8.7
327
|
Verified
8.8
91
|
Verified
7.8
192
8.6
76
|
Verified
Integration
8.6
302
|
Verified
8.8
98
|
Verified
8.2
251
|
Verified
8.7
81
|
Verified
7.8
238
|
Verified
8.5
75
Generative AI
6.3
31
9.0
28
Agentic AI - CRM
8.3
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
7.8
9
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
8.5
9
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Retail Distributed Order Management SystemsHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Control
Not enough data
Not enough data
Not enough data
Not enough data
Omni-Channel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
Not enough data
9.2
22
Not enough data
8.9
22
Not enough data
8.9
19
Not enough data
9.1
24
Management
Not enough data
8.9
19
Not enough data
8.9
18
Not enough data
8.8
20
Generative AI
Not enough data
9.0
10
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
8.8
17
|
Verified
Not enough data
8.1
17
|
Verified
Not enough data
8.2
16
Not enough data
8.3
17
Not enough data
8.8
19
Generative AI
Not enough data
9.3
5
Functions
Not enough data
8.5
19
Not enough data
8.6
18
Not enough data
8.9
19
|
Verified
Not enough data
8.5
14
Not enough data
7.9
15
Not enough data
8.4
16
Not enough data
8.1
16
|
Verified
Not enough data
8.5
17
|
Verified
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
8.3
19
|
Verified
Not enough data
9.3
22
|
Verified
Not enough data
9.0
23
|
Verified
Not enough data
7.7
15
Not enough data
9.2
18
Digital Workflows
Not enough data
9.0
10
Not enough data
9.5
13
Not enough data
9.1
13
Forms
Not enough data
9.2
12
Not enough data
9.2
12
Not enough data
8.5
12
Automation
Not enough data
9.4
13
Not enough data
9.4
12
Not enough data
8.8
11
Not enough data
8.2
11
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
9.2
8
Not enough data
9.3
10
Not enough data
8.8
7
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
8.3
8
Not enough data
8.8
8
Not enough data
7.9
7
Not enough data
8.6
7
Analytics
Not enough data
8.7
9
Not enough data
8.8
10
Customization
Not enough data
8.5
8
Not enough data
8.6
7
Not enough data
9.0
7
Not enough data
9.0
8
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
CRM Data Enrichment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Account Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Retail Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
8.0
5
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
Incentives
Feature Not Available
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Personalization
Feature Not Available
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Feature Not Available
Not enough data
Administrative
8.0
5
Not enough data
Feature Not Available
Not enough data
8.3
5
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.9
23
Not enough data
8.9
24
Not enough data
8.5
20
Not enough data
8.6
25
Not enough data
9.0
21
Predictive Analytics
Not enough data
9.2
22
Not enough data
8.8
23
Feature Not Available
8.4
20
Not enough data
8.8
23
Sales Management
Not enough data
8.7
26
Not enough data
8.5
21
Not enough data
9.2
24
Not enough data
8.6
27
User Interface Design
Not enough data
9.5
22
Not enough data
9.0
23
Not enough data
9.0
24
Not enough data
9.5
30
Data Control
Not enough data
9.0
25
Not enough data
9.0
25
Not enough data
9.4
25
Publishing
Not enough data
9.3
25
Not enough data
9.2
23
Not enough data
9.3
23
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Copper and Creatio are categorized as CRM and Sales Analytics
Unique Categories
Copper is categorized as Email Tracking, Online Form Builder, Sales Performance Management, and Google Workspace for Sales
Creatio is categorized as Retail Analytics, AI Agents For Business Operations, Workflow Management, Digital Process Automation (DPA), Retail Distributed Order Management Systems, No-Code Development Platforms, Lead Capture, Help Desk, Contact Center, AI Customer Support Agents, and Revenue Operations & Intelligence (RO&I)
Reviews
Reviewers' Company Size
Copper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Creatio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.7%
Information Technology and Services
8.3%
Computer Software
7.8%
Real Estate
6.9%
Financial Services
4.5%
Other
60.8%
Information Technology and Services
18.2%
Computer Software
10.8%
Financial Services
5.9%
Banking
4.8%
Pharmaceuticals
2.6%
Other
57.6%
Alternatives
Discussions
What is copper CRM?
2 Comments
RP
Contact relationship managementRead more
How seamless is the Gmail/Google Apps integration?
2 Comments
SH
ProsperWorks is built in and around Google Apps. It tightly integrates with Gmail, Calendar and Google Drive, minimizing the amount of data entry and...Read more
What is copper app?
1 Comment
OE
It is a CRM that works with Google Workspaces. It tracks sales, leads in your pipeline, tasks with your clients/projects, and you can email/set up...Read more
what makes bpm'online better than other CRM systems
2 Comments
JZ
Have to disagree with this one....salesforce EE isn't cheap but it works and works and works. Read more
What is Creatio used for?
1 Comment
Official Response from Creatio
Creatio is used to automate business processes and manage customer relationships using AI-powered CRM and no-code tools. The platform helps organizations...Read more
Creatio has no more discussions with answers
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