Introducing G2.ai, the future of software buying.Try now
Compare Convirza and Invoca 
Featured Products
At a Glance
Market Segments
Small-Business (53.5% of reviews)
Small-Business (38.7% of reviews)
Entry-Level Pricing
Free Trial Per Month
No pricing available
Convirza
Star Rating
(46)4.2 out of 5
Market Segments
Small-Business (53.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free Trial Per Month
Learn more about ConvirzaInvoca
Star Rating
(960)4.5 out of 5
Market Segments
Small-Business (38.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about InvocaSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Invoca excels in providing comprehensive call attribution and conversation intelligence, which allows marketing and sales teams to gain valuable insights into customer interactions. Users appreciate how it helps them optimize their marketing spend by tracking calls from various channels.
- Users say that Convirza offers a user-friendly interface that simplifies the process of setting up new phone numbers. Recent feedback highlights the ease of configuration, making it a great choice for small businesses looking for straightforward solutions.
- Reviewers mention that Invoca's ability to analyze conversations and identify customer intent is a standout feature, providing actionable insights that enhance the customer journey. This capability is particularly beneficial for businesses aiming to improve their sales strategies.
- According to verified reviews, Convirza shines in its customer support, with users noting quick and knowledgeable assistance when needed. This level of support can be crucial for businesses that require immediate help during implementation or troubleshooting.
- G2 reviewers highlight that while Convirza has a strong focus on local and toll-free number options, Invoca's advanced reporting features provide a more in-depth analysis of call data, which can be essential for larger organizations looking to refine their marketing efforts.
- Users express that Invoca's recent updates have improved its overall performance and reliability, with many praising the platform's ability to integrate seamlessly with existing marketing tools, making it a robust choice for businesses with complex needs.
Pricing
Entry-Level Pricing
Convirza
Conversation Intelligence
Free Trial
Per Month
Understand every aspect of your customers and agent performance with conversation intelligence for every call.
- Customized Scorecards
- Missed Opportunity Alerts
- Team & Agent Performance
Invoca
No pricing availableFree Trial
Convirza
Free Trial is available
Invoca
Free Trial is available
Ratings
Meets Requirements
8.2
36
8.8
814
Ease of Use
8.1
37
8.4
815
Ease of Setup
8.8
32
8.0
551
Ease of Admin
8.5
33
8.3
536
Quality of Support
8.6
37
9.1
802
Has the product been a good partner in doing business?
9.1
33
9.2
540
Product Direction (% positive)
8.4
37
8.8
800
Features by Category
Call Analytics
Not enough data
9.1
93
Not enough data
8.5
78
Not enough data
8.6
89
Not enough data
8.3
75
Agent Performance Management
Not enough data
8.4
70
Not enough data
8.0
79
Not enough data
8.3
70
Generative AI
Not enough data
8.2
22
Agentic AI - Conversation Intelligence
Not enough data
6.8
12
Not enough data
6.5
12
Not enough data
7.7
11
Not enough data
7.6
11
Not enough data
7.1
11
Not enough data
6.8
11
Not enough data
7.4
11
Quality Assurance
Not enough data
8.9
41
Not enough data
8.7
39
Not enough data
8.8
47
Engagement
Not enough data
8.9
43
Not enough data
8.7
46
Not enough data
8.9
43
Performance
Not enough data
8.9
42
Not enough data
9.1
41
Generative AI
Not enough data
8.2
18
Not enough data
8.6
18
Attribution Modeling
Not enough data
8.9
33
Not enough data
8.4
32
Not enough data
8.1
31
Not enough data
7.9
32
Not enough data
8.8
35
Not enough data
8.1
34
Agentic AI - Attribution
Not enough data
6.3
8
Not enough data
7.3
8
Not enough data
6.3
8
Not enough data
6.0
8
Marketing
Not enough data
8.9
25
Not enough data
9.2
26
Not enough data
9.1
35
Not enough data
8.9
36
Reporting
Not enough data
8.7
38
Not enough data
8.3
36
Not enough data
8.2
38
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.5
8
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
9.2
16
8.8
302
9.8
7
9.2
328
9.7
6
8.5
200
Tracking
9.6
9
8.7
309
8.9
9
8.9
318
9.7
6
8.7
278
Analytics
9.0
16
9.0
338
9.2
15
9.2
314
8.7
15
8.6
316
Not enough data
8.6
156
Call Routing
9.7
5
8.7
253
9.5
7
8.7
195
9.4
8
8.3
163
Administration
Not enough data
8.5
137
9.3
5
9.1
164
8.6
7
9.2
190
Agentic AI - Inbound Call Tracking
Not enough data
7.8
20
Not enough data
8.5
19
Not enough data
7.5
19
Marketing Operations
Not enough data
8.4
49
Not enough data
9.1
57
Not enough data
8.8
51
Not enough data
9.1
58
Not enough data
8.1
47
Not enough data
7.8
45
Campaign Activity
Not enough data
8.8
59
Not enough data
8.7
63
Not enough data
8.4
52
Not enough data
8.7
56
Not enough data
8.8
51
Not enough data
7.9
49
Agentic AI - Marketing Analytics
Not enough data
6.5
14
Not enough data
7.4
14
Not enough data
6.7
13
Categories
Categories
Shared Categories
Convirza and Invoca are categorized as Inbound Call Tracking and Conversation Intelligence
Unique Categories
Convirza is categorized as Customer Self-Service
Invoca is categorized as Marketing Analytics, Attribution, Speech Analytics, and Contact Center Quality Assurance
Reviews
Reviewers' Company Size
Convirza
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Invoca
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
24.4%
Automotive
13.3%
Internet
8.9%
Transportation/Trucking/Railroad
4.4%
Hospitality
4.4%
Other
44.4%
Marketing and Advertising
27.0%
Hospital & Health Care
8.9%
Financial Services
5.7%
Telecommunications
5.3%
Internet
5.3%
Other
47.7%
Alternatives
Discussions
Convirza has no discussions with answers
How do you insure your customers data safety from your employees at invoca ?
2 Comments
MD
Invoca does not capture or store any credit card or billing information. Additionally, we have had no problems with security in over 2 years of extensive...Read more
How granular are call attribution analytics?
2 Comments
Official Response from Invoca
Invoca captures any data from the website (e.g. URL query string parameters, first-party cookie values, HTML elements) and attribute this data to the...Read more
Is the solution HIPAA, PCI, or GDPR compliant, and what compromises will I need to make?
2 Comments
Official Response from Invoca
Yes, Invoca takes data security and customer privacy very seriously. For healthcare Invoca is HIPAA compliant and will sign a BAA. In addition, Invoca is...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
