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At a Glance
Market Segments
Enterprise (41.7% of reviews)
Small-Business (65.9% of reviews)
Entry-Level Pricing
$49 Single remote computer
No pricing available
Radmin
Star Rating
(12)4.4 out of 5
Market Segments
Enterprise (41.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$49 Single remote computer
Browse all 7 pricing plansScreenConnect
Star Rating
(488)4.7 out of 5
Market Segments
Small-Business (65.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ScreenConnectSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ConnectWise ScreenConnect excels in its "Remote Control" feature, scoring a perfect 9.8, which reviewers mention provides seamless access to remote devices, making it ideal for IT support teams.
- Reviewers mention that Radmin's "Remote Reboot" functionality, while scoring slightly lower at 8.7, is still effective, but lacks the intuitive interface that users appreciate in ConnectWise ScreenConnect.
- G2 users highlight the "File Sharing" capabilities of both products, with ConnectWise ScreenConnect and Radmin both scoring 9.3, indicating that users find both platforms equally reliable for transferring files during remote sessions.
- Users on G2 report that ConnectWise ScreenConnect's "Session Recording" feature, rated at 9.1, is particularly useful for training and compliance purposes, while Radmin's lower score in this area suggests it may not meet the same level of user expectations.
- Reviewers say that the "Multi-Monitor Support" in ConnectWise ScreenConnect, rated at 8.9, is superior to Radmin's 8.7, allowing users to manage multiple screens more effectively during remote sessions.
- Users report that ConnectWise ScreenConnect's "Quality of Support" rating of 8.8 is significantly higher than Radmin's 7.9, indicating that users feel more supported and valued when using ConnectWise's services.
Pricing
Entry-Level Pricing
Radmin
Radmin 3 – Standard license
$49
Single remote computer
One Radmin 3 Standard license allows user to control a single remote PC from an unlimited number of machines regardless of location. Two Radmin Standard licenses are needed for two PCs, etc.
ScreenConnect
No pricing availableFree Trial
Radmin
Free Trial is available
ScreenConnect
Free Trial is available
Ratings
Meets Requirements
8.8
10
9.3
402
Ease of Use
9.2
10
9.3
405
Ease of Setup
8.3
5
8.9
330
Ease of Admin
Not enough data
8.9
327
Quality of Support
7.6
9
8.8
345
Has the product been a good partner in doing business?
Not enough data
9.1
312
Product Direction (% positive)
6.5
10
8.7
398
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.6
15
Not enough data
Feature Not Available
Not enough data
9.7
19
Not enough data
8.8
16
Conferencing Options
Not enough data
7.9
14
Not enough data
6.7
13
Not enough data
Feature Not Available
Application Tools
Not enough data
8.1
13
Not enough data
8.6
16
Not enough data
Feature Not Available
Agentic AI - Screen Sharing
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.9
6
9.6
44
8.6
6
9.2
43
7.0
5
9.0
40
Not enough data
9.3
46
Not enough data
9.1
45
8.7
5
8.9
46
Maintenance
8.7
5
9.3
46
Not enough data
8.8
35
Communication
Not enough data
8.9
43
Not enough data
7.6
29
Not enough data
Feature Not Available
Not enough data
8.2
37
Security
6.7
5
8.8
31
Not enough data
8.8
36
Device Support
Not enough data
8.0
40
Not enough data
8.8
40
Not enough data
8.8
40
Performance
Not enough data
8.3
38
Remote Support - Remote Video Support
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
9.3
5
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Administration
Not enough data
8.9
95
Not enough data
8.7
87
Not enough data
8.4
89
Not enough data
8.7
78
Not enough data
8.9
81
Not enough data
9.3
106
Not enough data
Feature Not Available
Platform
Not enough data
9.0
97
Not enough data
7.8
81
Not enough data
7.9
82
Not enough data
9.5
107
Security
Not enough data
Feature Not Available
Not enough data
9.0
89
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Radmin and ScreenConnect are categorized as Remote Support
Unique Categories
Radmin has no unique categories
ScreenConnect is categorized as Screen Sharing, Remote Desktop, Video Conferencing, and Remote Video Support
Reviews
Reviewers' Company Size
Radmin
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScreenConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Mechanical or Industrial Engineering
8.3%
Machinery
8.3%
Insurance
8.3%
Information Technology and Services
8.3%
Hospital & Health Care
8.3%
Other
58.3%
Information Technology and Services
42.8%
Computer Software
6.0%
Computer & Network Security
5.8%
Computer Networking
3.9%
Hospital & Health Care
3.5%
Other
38.0%
Alternatives
Discussions
Radmin has no discussions with answers
I would like to switch my current ScreenConnect installation to ConnectWise's Automate. Can I?
1 Comment
RD
Yes you can, you need to speak with your account executive.Read more
What does ConnectWise control do?
1 Comment
BF
It performs remote helpdesk, remote support and most of the LogmeIn Rescue type work Read more
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