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Compare Commence CRM and Workbooks 
Featured Products
At a Glance
Market Segments
Small-Business (66.7% of reviews)
Small-Business (60.3% of reviews)
Entry-Level Pricing
$19-24/ user, per month
Free
Commence CRM
Star Rating
(18)4.1 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$19-24/ user, per month
Browse all 4 pricing plansWorkbooks
Star Rating
(570)4.2 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansCommence CRM vs Workbooks
When assessing the two solutions, reviewers found Workbooks easier to use and administer. However, reviewers preferred the ease of set up, and doing business with Commence CRM overall.
- Reviewers felt that Workbooks meets the needs of their business better than Commence CRM.
- When comparing quality of ongoing product support, reviewers felt that Workbooks is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Workbooks over Commence CRM.
Pricing
Entry-Level Pricing
Free Trial
Commence CRM
Free Trial is available
Workbooks
Free Trial is available
Ratings
Meets Requirements
7.7
14
8.4
467
Ease of Use
7.3
14
8.4
471
Ease of Setup
8.1
8
7.9
227
Ease of Admin
7.3
8
8.1
234
Quality of Support
8.2
12
8.6
431
Has the product been a good partner in doing business?
9.0
7
8.7
221
Product Direction (% positive)
7.5
14
8.7
460
Features by Category
Sales Force Automation
Not enough data
8.5
345
|
Verified
Not enough data
8.0
208
Not enough data
8.2
318
|
Verified
Not enough data
8.2
346
|
Verified
Not enough data
7.9
220
|
Verified
Not enough data
8.1
283
|
Verified
Not enough data
7.9
253
|
Verified
Not enough data
8.1
249
|
Verified
Not enough data
8.1
256
|
Verified
Marketing Automation
Not enough data
7.9
269
|
Verified
Not enough data
7.8
290
|
Verified
Not enough data
8.0
310
|
Verified
Not enough data
8.0
216
|
Verified
Customer Support
Not enough data
8.4
277
|
Verified
Not enough data
8.1
246
|
Verified
Not enough data
8.2
266
|
Verified
Not enough data
8.1
202
|
Verified
Not enough data
8.2
208
|
Verified
Reporting & Analytics
Not enough data
8.2
343
|
Verified
Not enough data
8.1
343
|
Verified
Not enough data
8.0
254
|
Verified
Mobile & Social
Not enough data
7.8
169
|
Verified
Not enough data
7.7
165
|
Verified
Not enough data
7.5
208
|
Verified
Platform
Not enough data
8.4
187
|
Verified
Not enough data
8.2
155
|
Verified
Not enough data
8.5
185
|
Verified
Not enough data
8.0
108
|
Verified
Not enough data
8.3
109
|
Verified
Not enough data
7.8
130
|
Verified
Not enough data
8.5
188
|
Verified
Not enough data
8.2
145
|
Verified
Integration
Not enough data
8.3
184
|
Verified
Not enough data
8.2
138
|
Verified
Not enough data
7.7
114
Generative AI
Not enough data
6.9
17
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Computing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
Not enough data
7.5
12
Not enough data
8.2
13
Not enough data
7.6
11
Discovery
Not enough data
8.1
13
Not enough data
7.4
12
Not enough data
7.5
12
Management
Not enough data
7.9
11
Not enough data
7.1
11
Platform
Not enough data
7.3
14
Not enough data
7.5
14
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
6.7
9
Not enough data
6.7
8
Not enough data
6.3
9
Not enough data
6.8
11
Personalization
Not enough data
7.3
10
Not enough data
8.6
12
Not enough data
8.3
13
Not enough data
6.9
9
Administrative
Not enough data
8.0
11
Not enough data
7.6
11
Not enough data
7.5
10
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.1
12
Not enough data
8.8
14
Not enough data
7.9
12
Not enough data
8.3
15
Not enough data
8.4
16
Predictive Analytics
Not enough data
8.5
14
Not enough data
8.7
13
Not enough data
7.8
12
Not enough data
8.1
15
Sales Management
Not enough data
8.7
15
Not enough data
7.9
12
Not enough data
8.5
13
Not enough data
8.8
15
Categories
Categories
Shared Categories
Commence CRM and Workbooks are categorized as CRM
Unique Categories
Commence CRM is categorized as Marketing Automation and Online Form Builder
Workbooks is categorized as Sales Analytics, Lead Scoring, Sales Performance Management, and A/B Testing
Reviews
Reviewers' Company Size
Commence CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workbooks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Investment Management
13.3%
Construction
13.3%
Computer Software
13.3%
Wholesale
6.7%
Retail
6.7%
Other
46.7%
Information Technology and Services
8.2%
Computer Software
7.6%
Marketing and Advertising
6.1%
Accounting
6.1%
Retail
4.9%
Other
67.2%
Alternatives
Discussions
What business applications does Commence CRM offer?
1 Comment
FH
Commence CRM is a comprehensive offering that includes:
Account and Contact Management
Group Calendaring
Activity Management
Lead Optimization &...Read more
Who is the target market for Commence CRM?
1 Comment
FH
Commence CRM is ideal for companies that simply need more functionality and customizability than is offered by the myriad of basic low-cost cookie-cutter...Read more
Which Email marketing products is Workbooks integrated with ?
2 Comments
IM
Workbooks has out of the box free included integration with Mailchimp. Dotmailer and Constant Contact (MPZmail integration will also be available from them...Read more
What are the key differences between Salesforce and Workbooks and have you moved anyone else from Salesforce to your platform?
1 Comment
IM
Workbooks often provides all (and more) that a customer had or wanted from Salesforce with an easier to use interface and at 50-70% cheaper licensing. We...Read more
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