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Compare Comcast Business VoiceEdge and RingEX 
Featured Products
At a Glance
Market Segments
Small-Business (60.6% of reviews)
Small-Business (57.4% of reviews)
Entry-Level Pricing
No pricing available
$30.00 1 User Per Month
Comcast Business VoiceEdge
Star Rating
(34)3.6 out of 5
Market Segments
Small-Business (60.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Comcast Business VoiceEdgeRingEX
Star Rating
(1,266)4.1 out of 5
Market Segments
Small-Business (57.4% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingEX excels in user satisfaction, boasting a significantly higher overall score compared to Comcast Business VoiceEdge. Users appreciate the intuitive interface, noting that tasks like setting up call forwarding and voicemail greetings are straightforward.
- According to verified reviews, RingEX users highlight the quality of customer support, with many praising the well-designed admin portal and the effectiveness of online and phone support. In contrast, while Comcast Business VoiceEdge users find it easy to use, they mention less frequent interaction with customer service, indicating a more self-explanatory system.
- Reviewers mention that RingEX provides a seamless implementation experience, with users specifically noting the helpfulness of customer service when integrating multiple offices. On the other hand, Comcast Business VoiceEdge users appreciate the detailed implementation plan provided by the sales and installation team, which helped them prepare for any disruptions.
- Users say that RingEX's responsiveness to missed calls is a standout feature, as it sends email notifications for urgent matters. In comparison, Comcast Business VoiceEdge users enjoy the convenience of call forwarding to their devices, but they do not report the same level of proactive communication regarding missed calls.
- Reviewers highlight that RingEX's features, such as video calls and instant messaging, receive high ratings, contributing to a well-rounded communication experience. Conversely, while Comcast Business VoiceEdge offers basic functionalities, users feel that it lacks the advanced features that enhance collaboration.
- According to recent feedback, RingEX users feel that the platform has been a reliable partner in their business operations, with a strong emphasis on product direction and ongoing improvements. In contrast, Comcast Business VoiceEdge users express some concerns about the product's evolution, indicating a desire for more innovation and updates.
Pricing
Entry-Level Pricing
Comcast Business VoiceEdge
No pricing availableRingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
Comcast Business VoiceEdge
No trial information availableRingEX
Free Trial is available
Ratings
Meets Requirements
8.0
27
8.8
1,052
Ease of Use
7.8
27
8.6
1,067
Ease of Setup
6.9
14
8.2
652
Ease of Admin
7.0
11
8.3
573
Quality of Support
7.5
25
8.0
955
Has the product been a good partner in doing business?
7.2
10
8.3
562
Product Direction (% positive)
6.1
27
7.9
1,034
Features by Category
Documents
Not enough data
7.7
156
Not enough data
7.4
150
Not enough data
8.1
158
Agentic AI - Online Fax
Not enough data
8.7
13
Not enough data
8.8
13
Sending
Not enough data
9.1
173
Not enough data
9.1
171
Not enough data
8.9
159
Not enough data
9.2
162
Not enough data
8.9
165
Not enough data
9.1
166
Host Tools
Not enough data
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Attendee Tools
Not enough data
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Post-Event Tools
Not enough data
8.5
65
Not enough data
8.3
68
Integrations
Not enough data
8.1
59
Not enough data
8.4
66
Agentic AI - Webinar
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Collaboration Tools
Not enough data
9.1
256
Not enough data
9.1
144
Not enough data
8.7
119
Not enough data
8.9
142
Not enough data
9.1
125
Meeting Coordination
Not enough data
8.8
245
Not enough data
9.1
238
Not enough data
8.9
226
Not enough data
9.1
148
Software Type
Not enough data
9.0
245
Not enough data
9.1
146
Not enough data
9.2
162
Agentic AI - Video Conferencing
Not enough data
8.6
16
Not enough data
8.8
15
Not enough data
8.7
15
Platform
Not enough data
8.2
204
Not enough data
9.0
237
Not enough data
8.7
222
Not enough data
9.1
232
Not enough data
8.7
221
Not enough data
8.6
213
Not enough data
8.8
220
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.8
221
Not enough data
8.6
215
Call Center Infrastructure (CCI)
Not enough data
9.0
24
Not enough data
9.0
24
Not enough data
9.2
24
Not enough data
9.0
24
Administrative
Not enough data
8.8
225
Not enough data
8.7
223
Basic Communication - Cloud PBX
Not enough data
8.9
58
Not enough data
8.9
56
Not enough data
9.1
55
Not enough data
8.2
54
Not enough data
9.1
56
Not enough data
8.8
55
Advanced Features - Cloud PBX
Not enough data
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
9.0
54
Platform Basics - VoIP Providers
Not enough data
8.4
93
Not enough data
8.9
102
Not enough data
8.4
88
Not enough data
8.3
90
Not enough data
8.0
85
Not enough data
8.2
83
Basic Communication
8.0
20
|
Verified
9.0
497
|
Verified
7.2
10
8.3
394
|
Verified
6.4
11
|
Verified
8.7
422
|
Verified
7.3
11
8.2
365
|
Verified
6.7
18
|
Verified
8.5
429
|
Verified
8.0
19
|
Verified
9.0
436
|
Verified
Agentic AI - VoIP Providers
Not enough data
8.0
56
Not enough data
8.2
56
Not enough data
8.1
56
Not enough data
8.0
54
Access
6.3
15
|
Verified
8.2
382
|
Verified
6.0
13
|
Verified
8.4
397
|
Verified
6.6
17
8.6
426
Advanced Features
6.8
16
|
Verified
8.3
444
5.9
16
|
Verified
8.4
406
|
Verified
7.6
17
9.1
463
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
8.7
51
|
Verified
Not enough data
8.7
53
|
Verified
Not enough data
Feature Not Available
Features
Not enough data
8.8
56
|
Verified
Not enough data
8.4
51
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.6
54
|
Verified
Not enough data
8.2
51
Categories
Categories
Shared Categories
Comcast Business VoiceEdge and RingEX are categorized as VoIP Providers
Unique Categories
Comcast Business VoiceEdge has no unique categories
RingEX is categorized as UCaaS Platforms, Online Fax, Webinar, Call Center Infrastructure (CCI), Video Conferencing, and Cloud PBX Platforms
Reviews
Reviewers' Company Size
Comcast Business VoiceEdge
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.2%
Real Estate
9.1%
Non-Profit Organization Management
9.1%
Insurance
6.1%
Financial Services
6.1%
Other
51.5%
Computer Software
9.8%
Information Technology and Services
5.3%
Insurance
5.0%
Staffing and Recruiting
4.9%
Financial Services
4.8%
Other
70.3%
Discussions
Comcast Business VoiceEdge has no discussions with answers
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
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