Compare Comcast Business VoiceEdge and RingEX

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At a Glance
Comcast Business VoiceEdge
Comcast Business VoiceEdge
Star Rating
(34)3.6 out of 5
Market Segments
Small-Business (60.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Comcast Business VoiceEdge
RingEX
RingEX
Star Rating
(1,348)4.2 out of 5
Market Segments
Small-Business (57.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that RingEX excels in user experience, with many praising its ability to seamlessly integrate various communication tools like phone calls, team messaging, SMS, and video meetings into one platform. This integration helps users avoid the hassle of switching between different apps, making workflows more streamlined and intuitive.
  • Users say that RingEX's ease of management is a significant advantage, with one admin noting how simple it is to change settings and manage communications. In contrast, Comcast Business VoiceEdge, while offering useful features like call forwarding to multiple devices, has received feedback indicating that its setup process can be more cumbersome.
  • Reviewers mention that RingEX's implementation process is quick and user-friendly, which is a notable benefit for businesses looking to get up and running without delays. On the other hand, while Comcast Business VoiceEdge has a structured implementation plan, some users have expressed that it may not be as straightforward as they would like.
  • According to verified reviews, RingEX stands out in terms of support quality, with users highlighting the responsiveness and helpfulness of the support team. In comparison, Comcast Business VoiceEdge has received mixed feedback regarding support, with some users feeling that it could be improved.
  • Users report that RingEX offers superior call quality, with high ratings for both phone and video calls. This is a critical factor for businesses that rely heavily on clear communication. Conversely, while Comcast Business VoiceEdge provides decent call features, some users have noted that it doesn't match the clarity and reliability of RingEX.
  • Reviewers highlight that RingEX's overall satisfaction is reflected in its high G2 Score, which significantly surpasses that of Comcast Business VoiceEdge. This suggests that users are generally more pleased with their experience on RingEX, making it a more favorable choice for businesses seeking a reliable VoIP solution.
Pricing
Entry-Level Pricing
Comcast Business VoiceEdge
No pricing available
RingEX
Core
$30.00
1 User Per Month
Browse all 3 pricing plans
Free Trial
Comcast Business VoiceEdge
No trial information available
RingEX
Free Trial is available
Ratings
Meets Requirements
8.0
27
8.8
1,099
Ease of Use
7.8
27
8.6
1,116
Ease of Setup
6.9
14
8.2
698
Ease of Admin
7.0
11
8.3
617
Quality of Support
7.5
25
8.0
1,002
Has the product been a good partner in doing business?
7.2
10
8.3
606
Product Direction (% positive)
6.1
27
7.9
1,079
Features by Category
Not enough data
8.7
183
Documents
Not enough data
Feature Not Available
Not enough data
7.3
148
Not enough data
8.1
156
Agentic AI - Online Fax
Not enough data
8.5
11
Not enough data
8.6
11
Sending
Not enough data
9.1
172
Not enough data
9.1
169
Not enough data
8.9
158
Not enough data
9.2
161
Not enough data
8.9
164
Not enough data
9.1
165
Not enough data
8.3
106
Host Tools
Not enough data
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Attendee Tools
Not enough data
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Post-Event Tools
Not enough data
8.5
65
Not enough data
8.3
68
Integrations
Not enough data
8.1
59
Not enough data
8.4
66
Agentic AI - Webinar
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Not enough data
8.9
299
Collaboration Tools
Not enough data
9.1
253
Not enough data
9.1
141
Not enough data
8.6
116
Not enough data
8.9
140
Not enough data
9.1
122
Meeting Coordination
Not enough data
8.8
243
Not enough data
9.1
235
Not enough data
8.9
223
Not enough data
9.0
145
Software Type
Not enough data
9.0
244
Not enough data
9.0
143
Not enough data
9.2
160
Agentic AI - Video Conferencing
Not enough data
8.3
13
Not enough data
8.5
12
Not enough data
8.3
12
Call Center Infrastructure (CCI)Hide 16 FeaturesShow 16 Features
Not enough data
8.8
254
Platform
Not enough data
Feature Not Available
Not enough data
9.0
237
Not enough data
8.7
222
Not enough data
9.1
232
Not enough data
8.7
220
Not enough data
8.5
213
Not enough data
8.7
218
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.8
221
Not enough data
8.6
214
Call Center Infrastructure (CCI)
Not enough data
8.9
22
Not enough data
8.9
22
Not enough data
9.1
22
Not enough data
8.9
22
Administrative
Not enough data
8.8
224
Not enough data
8.6
222
Not enough data
8.8
61
Basic Communication - Cloud PBX
Not enough data
8.9
58
Not enough data
8.9
57
Not enough data
9.1
55
Not enough data
8.2
55
Not enough data
9.1
56
Not enough data
8.8
55
Advanced Features - Cloud PBX
Not enough data
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
8.9
54
6.9
20
8.4
565
Platform Basics - VoIP Providers
Not enough data
8.5
95
Not enough data
8.7
111
Not enough data
8.4
86
Not enough data
8.1
99
Not enough data
8.0
82
Not enough data
8.1
80
Basic Communication
8.0
20
|
Verified
9.1
524
|
Verified
7.2
10
8.3
399
|
Verified
6.4
11
|
Verified
8.7
434
|
Verified
7.3
11
8.2
362
|
Verified
6.7
18
|
Verified
8.5
429
|
Verified
8.0
19
|
Verified
9.0
436
|
Verified
Agentic AI - VoIP Providers
Not enough data
7.9
52
Not enough data
8.1
54
Not enough data
8.0
52
Not enough data
8.0
50
Access
6.3
15
|
Verified
8.2
379
|
Verified
6.0
13
|
Verified
8.4
394
|
Verified
6.6
17
8.6
425
Advanced Features
6.8
16
|
Verified
8.3
445
5.9
16
|
Verified
8.4
405
|
Verified
7.6
17
9.0
469
|
Verified
Not enough data
8.5
69
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Feature Not Available
Not enough data
8.7
52
|
Verified
Not enough data
8.2
18
Features
Not enough data
8.8
55
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
53
|
Verified
Not enough data
8.5
52
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.2
49
Categories
Categories
Shared Categories
Comcast Business VoiceEdge
Comcast Business VoiceEdge
RingEX
RingEX
Comcast Business VoiceEdge and RingEX are categorized as VoIP Providers
Unique Categories
Comcast Business VoiceEdge
Comcast Business VoiceEdge has no unique categories
Reviews
Reviewers' Company Size
Comcast Business VoiceEdge
Comcast Business VoiceEdge
Small-Business(50 or fewer emp.)
60.6%
Mid-Market(51-1000 emp.)
27.3%
Enterprise(> 1000 emp.)
12.1%
RingEX
RingEX
Small-Business(50 or fewer emp.)
57.9%
Mid-Market(51-1000 emp.)
35.5%
Enterprise(> 1000 emp.)
6.7%
Reviewers' Industry
Comcast Business VoiceEdge
Comcast Business VoiceEdge
Information Technology and Services
18.2%
Real Estate
9.1%
Non-Profit Organization Management
9.1%
Automotive
6.1%
Insurance
6.1%
Other
51.5%
RingEX
RingEX
Computer Software
9.5%
Insurance
5.2%
Information Technology and Services
5.2%
Financial Services
4.8%
Staffing and Recruiting
4.8%
Other
70.5%
Alternatives
Comcast Business VoiceEdge
Comcast Business VoiceEdge Alternatives
GoTo Connect
GoTo Connect
Add GoTo Connect
3CX
3CX
Add 3CX
Webex Calling
Webex Calling
Add Webex Calling
Nextiva
Nextiva
Add Nextiva
RingEX
RingEX Alternatives
3CX
3CX
Add 3CX
Nextiva
Nextiva
Add Nextiva
8x8 Work
8x8 Work
Add 8x8 Work
Webex Calling
Webex Calling
Add Webex Calling
Discussions
Comcast Business VoiceEdge
Comcast Business VoiceEdge Discussions
Monty the Mongoose crying
Comcast Business VoiceEdge has no discussions with answers
RingEX
RingEX Discussions
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
Official Response from RingEX
There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral...Read more
Is RingCentral good?
1 Comment
JM
We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which...Read more
Why don't you make it more user-friendly?
1 Comment
Ring C.
RC
Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit...Read more