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Compare Cleverbridge and Salesforce Commerce for B2C

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At a Glance
Cleverbridge
Cleverbridge
Star Rating
(59)4.4 out of 5
Market Segments
Mid-Market (45.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Cleverbridge
Salesforce Commerce for B2C
Salesforce Commerce for B2C
Star Rating
(570)4.3 out of 5
Market Segments
Mid-Market (40.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Salesforce Commerce for B2C excels in overall user satisfaction, reflected in its higher G2 Score of 81.44 compared to Cleverbridge's 56.68. Users appreciate its user-friendly interface and efficient navigation, making it a preferred choice for managing online stores.
  • According to verified reviews, Salesforce Commerce for B2C has a significant advantage in the number of reviews, with 533 compared to Cleverbridge's 58. This suggests a broader user base and more reliable insights into its performance, particularly in areas like inventory tracking and customer management.
  • Users say that Salesforce Commerce for B2C offers robust integration with the Salesforce ecosystem, enhancing its functionality for enterprise-level e-commerce. Reviewers highlight the seamless connection with CRM, Marketing Cloud, and Service Cloud, which provides a unified view of customer interactions.
  • Reviewers mention that Cleverbridge shines in its handling of complex billing scenarios, such as taxes and VAT compliance. Users appreciate its flexible subscription models and the dedicated support from the client service team, which has been a consistent positive over their long-term use.
  • According to recent feedback, while Salesforce Commerce for B2C has a slightly lower score in ease of setup, users still find it manageable. In contrast, Cleverbridge users report a smoother setup experience, which may appeal to those prioritizing quick implementation.
  • G2 reviewers highlight that while both platforms offer strong support, Cleverbridge receives higher marks for its quality of support. Users have praised the attention given by the client service team, which can be a crucial factor for businesses needing reliable assistance.
Pricing
Entry-Level Pricing
Cleverbridge
No pricing available
Salesforce Commerce for B2C
B2C Commerce - Growth
Contact Us
Per Year
Browse all 3 pricing plans
Free Trial
Cleverbridge
No trial information available
Salesforce Commerce for B2C
No trial information available
Ratings
Meets Requirements
8.5
54
8.6
342
Ease of Use
8.3
55
8.2
442
Ease of Setup
8.0
37
7.9
269
Ease of Admin
8.5
33
8.1
133
Quality of Support
9.1
53
8.3
323
Has the product been a good partner in doing business?
8.6
33
8.6
131
Product Direction (% positive)
8.1
55
8.6
327
Features by Category
Subscription Revenue ManagementHide 10 FeaturesShow 10 Features
8.2
7
Not enough data
Billing and Payments
8.3
5
Not enough data
9.0
7
Not enough data
8.6
7
Not enough data
Revenue Recognition
8.3
6
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Revenue Optimization
Not enough data
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
7.5
10
Not enough data
Billing
8.3
9
|
Verified
Not enough data
7.1
8
|
Verified
Not enough data
6.3
8
|
Verified
Not enough data
6.9
6
|
Verified
Not enough data
Dunning
5.8
6
|
Verified
Not enough data
Not enough data
Not enough data
7.7
8
|
Verified
Not enough data
Performance
6.9
8
|
Verified
Not enough data
8.0
9
|
Verified
Not enough data
7.5
8
|
Verified
Not enough data
Reporting
8.8
8
|
Verified
Not enough data
7.9
7
|
Verified
Not enough data
8.3
8
|
Verified
Not enough data
Agentic AI - Subscription Billing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
8.4
29
Design
Not enough data
8.3
28
Not enough data
8.5
28
Not enough data
8.5
27
Not enough data
8.5
28
Personalization
Not enough data
8.3
28
Not enough data
8.3
28
Not enough data
8.5
29
Not enough data
8.5
27
Analysis
Not enough data
8.4
27
Not enough data
8.7
26
Not enough data
8.3
25
8.7
10
Not enough data
Payment Processing
9.1
9
Not enough data
9.3
10
Not enough data
8.8
7
Not enough data
8.8
7
Not enough data
Administration
8.7
9
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
Feature Not Available
Not enough data
8.1
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
Payment Options
8.8
8
Not enough data
8.5
8
Not enough data
Security
Feature Not Available
Not enough data
Platform
8.1
8
Not enough data
9.4
8
Not enough data
Not enough data
9.1
23
Merchandising
Not enough data
9.2
22
Not enough data
9.3
22
Not enough data
9.3
22
Not enough data
8.6
22
Not enough data
8.8
22
Analytics
Not enough data
9.2
22
Not enough data
9.2
22
Administration
Not enough data
9.2
21
Not enough data
9.0
21
Not enough data
8.6
28
Administration
Not enough data
9.0
27
Not enough data
8.7
26
Not enough data
8.8
27
Integrations
Not enough data
8.8
27
Not enough data
9.0
27
Not enough data
8.6
27
Cart Management
Not enough data
8.3
28
Not enough data
8.5
27
Not enough data
8.6
26
Not enough data
8.6
27
8.4
13
Not enough data
Bill Generation
7.7
11
Not enough data
9.0
13
Not enough data
9.1
13
Not enough data
Bill Processing
8.2
10
Not enough data
7.1
8
Not enough data
8.5
10
Not enough data
Integration
8.7
10
Not enough data
8.9
11
Not enough data
8.5
9
Not enough data
Agentic AI - Billing
Feature Not Available
Not enough data
Subscription ManagementHide 23 FeaturesShow 23 Features
8.4
8
Not enough data
Order Management
8.1
6
|
Verified
Not enough data
8.5
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
Products & Plans
8.1
7
|
Verified
Not enough data
7.3
5
|
Verified
Not enough data
8.3
6
|
Verified
Not enough data
9.0
7
|
Verified
Not enough data
Pricing
9.0
7
|
Verified
Not enough data
9.6
8
|
Verified
Not enough data
7.6
7
|
Verified
Not enough data
Revenue Management
8.6
6
|
Verified
Not enough data
7.8
6
|
Verified
Not enough data
7.5
6
|
Verified
Not enough data
8.3
6
|
Verified
Not enough data
Integration
9.2
6
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
8.1
6
|
Verified
Not enough data
Agentic AI - Subscription Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Sales Tax and VAT ComplianceHide 13 FeaturesShow 13 Features
8.7
7
Not enough data
Tracking
9.5
7
Not enough data
9.5
7
Not enough data
9.3
5
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
9.2
6
Not enough data
Integrations
7.7
5
Not enough data
Remittance
8.9
6
Not enough data
Feature Not Available
Not enough data
7.7
5
Not enough data
Feature Not Available
Not enough data
Agentic AI - Sales Tax and VAT Compliance
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
37
8.3
287
Headless Commerce
8.0
10
8.1
98
7.4
9
8.4
102
7.8
9
8.4
99
7.4
9
8.4
103
7.4
9
8.4
101
Generative AI
Feature Not Available
8.0
83
Feature Not Available
7.9
87
Agentic AI - E-Commerce Platforms
Feature Not Available
8.6
19
Feature Not Available
8.2
19
Feature Not Available
8.4
19
Feature Not Available
8.4
19
Feature Not Available
8.4
19
Feature Not Available
8.4
19
Merchandising/Marketing
7.2
12
8.2
217
8.1
13
8.2
163
7.3
30
8.2
232
8.3
34
8.0
223
7.6
27
7.7
210
7.5
6
8.0
209
8.1
8
8.1
206
Product Catalog
8.6
11
8.3
217
8.5
28
8.2
217
Feature Not Available
8.2
225
8.7
25
8.2
197
Order Process
8.5
36
8.3
218
Feature Not Available
8.1
214
8.4
36
8.3
211
8.7
34
8.3
216
8.7
33
8.2
218
8.3
33
7.9
204
Feature Not Available
8.2
206
Feature Not Available
8.1
189
Multi-Channel Support
7.2
25
8.3
202
8.0
16
8.2
205
Feature Not Available
8.3
189
8.0
32
8.2
209
Feature Not Available
8.0
194
7.0
14
8.1
135
7.9
17
8.2
183
Platform
8.3
30
8.2
199
7.6
30
8.2
216
7.2
18
8.3
204
8.3
27
8.4
217
8.2
28
8.2
221
9.0
28
8.6
210
7.9
20
8.6
198
8.4
28
8.5
202
7.9
25
8.3
188
8.3
29
8.5
184
8.5
25
8.4
195
8.9
28
8.5
218
9.2
8
Not enough data
Payment processing - Merchant of Record
9.4
8
Not enough data
9.6
8
Not enough data
9.2
8
Not enough data
9.5
7
Not enough data
8.1
7
Not enough data
8.5
8
Not enough data
Tax management - Merchant of Record
9.6
8
Not enough data
9.4
8
Not enough data
9.4
8
Not enough data
Security and Compliance - Merchant of Record
8.7
5
Not enough data
9.4
6
Not enough data
9.5
7
Not enough data
9.7
5
Not enough data
Administration - Merchant of Record
9.4
8
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
Failed Payment RecoveryHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Payment failure - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Communication - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advance payment method update - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Failed payment analytics - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounting & FinanceHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Omnichannel CommerceHide 9 FeaturesShow 9 Features
Not enough data
8.4
28
Reporting
Not enough data
8.6
28
Not enough data
8.5
28
Omnichannel Features
Not enough data
8.0
27
Not enough data
8.0
27
Not enough data
8.2
26
Not enough data
8.6
27
Not enough data
8.6
27
Not enough data
8.6
28
Not enough data
8.3
27
Categories
Categories
Shared Categories
Cleverbridge
Cleverbridge
Salesforce Commerce for B2C
Salesforce Commerce for B2C
Cleverbridge and Salesforce Commerce for B2C are categorized as E-Commerce Platforms
Reviews
Reviewers' Company Size
Cleverbridge
Cleverbridge
Small-Business(50 or fewer emp.)
30.9%
Mid-Market(51-1000 emp.)
45.5%
Enterprise(> 1000 emp.)
23.6%
Salesforce Commerce for B2C
Salesforce Commerce for B2C
Small-Business(50 or fewer emp.)
26.0%
Mid-Market(51-1000 emp.)
40.2%
Enterprise(> 1000 emp.)
33.8%
Reviewers' Industry
Cleverbridge
Cleverbridge
Computer Software
53.4%
Information Technology and Services
17.2%
Computer & Network Security
6.9%
Mechanical or Industrial Engineering
3.4%
Internet
3.4%
Other
15.5%
Salesforce Commerce for B2C
Salesforce Commerce for B2C
Retail
12.5%
Information Technology and Services
10.8%
Computer Software
8.0%
Apparel & Fashion
5.7%
Consumer Goods
4.4%
Other
58.6%
Alternatives
Cleverbridge
Cleverbridge Alternatives
FastSpring
FastSpring
Add FastSpring
Paddle
Paddle
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2Checkout Monetization Platform
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Shopify
Shopify
Add Shopify
Salesforce Commerce for B2C
Salesforce Commerce for B2C Alternatives
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce (formerly Magento Commerce)
Add Adobe Commerce (formerly Magento Commerce)
Shopify Plus
Shopify Plus
Add Shopify Plus
BigCommerce
BigCommerce
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SAP Commerce Cloud
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Add SAP Commerce Cloud
Discussions
Cleverbridge
Cleverbridge Discussions
Monty the Mongoose crying
Cleverbridge has no discussions with answers
Salesforce Commerce for B2C
Salesforce Commerce for B2C Discussions
What is a b2c platform?
1 Comment
Vikas S.
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
What is b2b and b2c in Salesforce?
1 Comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
What is Salesforce commerce?
1 Comment
ED
Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and...Read more