# Cisco Duo vs IBM Verify CIAM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Cisco Duo excels in **multi-factor authentication** , receiving high praise for its seamless integration across devices. Users appreciate how it simplifies the authentication process, allowing them to authenticate without needing to pull out their phones, which enhances the overall user experience.
- **Users say** that IBM Verify CIAM offers robust **security features** combined with flexible login options. Reviewers highlight its built-in GDPR/CCPA tools for data management and the use of AI to assess user behavior, making it a strong choice for organizations focused on compliance and security.
- **According to verified reviews** , Cisco Duo stands out for its **ease of use** and quick setup, with many users noting that the implementation process is straightforward and intuitive. This ease of use is a significant advantage for teams looking to minimize downtime during deployment.
- **Reviewers mention** that while IBM Verify CIAM has strong features, it sometimes struggles with **configuration challenges** that can hinder user experience. Some users have reported difficulties in aligning the software with their specific workflow needs, which can lead to frustration during setup.
- **Users highlight** that Cisco Duo's **authentication user experience** is particularly smooth, with features like push notifications that work seamlessly across devices, including wearables. This convenience is a key factor for users who prioritize quick and easy access to their applications.
- **G2 reviewers report** that IBM Verify CIAM provides a solid **single sign-on** experience, with users appreciating its ability to reduce login friction while maintaining security. This balance is crucial for organizations that want to enhance user satisfaction without compromising on safety.



| | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 514 | 182 | 
| **Largest Market Segment** | Enterprise (43.3% of reviews) | Enterprise (40.3% of reviews) | 
| **Entry Level Price** | Free | $1.71  / user, per month | 

---
## Top Pros & Cons

### Cisco Duo

Pros:
- Ease of Use (71 reviews)
- Security (67 reviews)

Cons:
- Authentication Issues (24 reviews)
- Login Issues (16 reviews)

### IBM Verify CIAM

Pros:
- Security (61 reviews)
- Ease of Use (48 reviews)

Cons:
- Complex Setup (38 reviews)
- Complexity (35 reviews)

---
## Ratings Comparison
| Rating | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
  | **Meets Requirements** | 9.4 (402 reviews) | 8.6 (135 reviews) | 
  | **Ease of Use** | 9.3 (408 reviews) | 8.3 (141 reviews) | 
  | **Ease of Setup** | 9.0 (164 reviews) | 7.5 (93 reviews) | 
  | **Ease of Admin** | 9.2 (95 reviews) | 8.1 (50 reviews) | 
  | **Quality of Support** | 8.9 (309 reviews) | 8.6 (135 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (93 reviews) | 8.3 (50 reviews) | 
  | **Product Direction (% positive)** | 8.4 (388 reviews) | 9.2 (138 reviews) | 

---
## Pricing

### Cisco Duo

#### Entry-Level Pricing

Plan: Duo Free

Price: Free

Description: Protect access to federated cloud and on-premises applications with Duo's easy-to-use two-factor authentication.

Key Features:
- Add up to 10 users
- Strong MFA
- Seamless integrations

[Browse all 4 editions](https://www.g2.com/products/cisco-duo/pricing)

#### Free Trial

Yes

### IBM Verify CIAM

#### Entry-Level Pricing

Plan: Single sign-on (SSO)

Price: $1.71  / user, per month

Description: Price shown for example company with 5,000 employees.


[Browse all 5 editions](https://www.g2.com/products/ibm-verify-ciam/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Single Sign-On (SSO)

| Product | Score | Reviews |
|---|---|---|
| **Cisco Duo** | 9.3/10 | 115 |
| **IBM Verify CIAM** | 8.3/10 | 36 |

#### Authentication Options

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Authentication User experience** | 9.3 (98 reviews) | 8.8 (26 reviews) | 
| **Supports Required Authentication systems** | 9.3 (96 reviews) | 8.2 (25 reviews) | 
| **Multi-Factor Authentication** | 9.6 (99 reviews) | 8.8 (26 reviews) | 
| **Supports Required Authentication Methods/Protocols** | 9.4 (89 reviews) | 8.7 (25 reviews) | 
| **Federation/SAML support (idp)** | 9.1 (68 reviews) | 7.9 (24 reviews) | 
| **Federation/SAML support (sp)** | 9.4 (66 reviews) | 8.2 (24 reviews) | 

#### Access Control Types

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Endpoint access** | 9.6 (82 reviews) | 8.7 (25 reviews) | 
| **Local Access** | 9.3 (84 reviews) | 8.6 (24 reviews) | 
| **Remote Access** | 9.5 (90 reviews) | 8.5 (24 reviews) | 
| **Partner Access** | 9.1 (69 reviews) | 8.0 (24 reviews) | 
| **Supports BYOD users** | 9.2 (73 reviews) | 7.8 (24 reviews) | 

#### Administration

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Ease of installation on server** | 9.1 (78 reviews) | 7.4 (26 reviews) | 
| **Password Policy Enforcement** | 9.4 (77 reviews) | 8.8 (25 reviews) | 
| **Administration Console** | 9.3 (75 reviews) | 8.1 (26 reviews) | 
| **Ease of connecting applications** | 9.3 (78 reviews) | 7.9 (24 reviews) | 
| **Self Service Password Administration** | 9.0 (77 reviews) | 8.5 (22 reviews) | 

#### Platform

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Multiple Operating system support** | 9.4 (85 reviews) | 8.4 (25 reviews) | 
| **Multi-Domain Support** | 9.5 (80 reviews) | 8.3 (24 reviews) | 
| **Cross Browser support** | 9.4 (79 reviews) | 8.4 (25 reviews) | 
| **Fail over protection** | 9.1 (68 reviews) | 8.3 (24 reviews) | 
| **Reporting** | 9.1 (71 reviews) | 8.5 (26 reviews) | 
| **Auditing** | 9.0 (67 reviews) | 8.4 (25 reviews) | 
| **Third Party Web Services support** | 9.1 (71 reviews) | 8.1 (24 reviews) | 

### User Provisioning and Governance Tools

| Product | Score | Reviews |
|---|---|---|
| **Cisco Duo** | N/A | N/A |
| **IBM Verify CIAM** | 7.8/10 | 18 |

#### User on/off Boarding

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Self Service Access requests** | Not enough data | 7.5 (17 reviews) ✓ Verified | 
| **Smart/Automated Provisioning** | Not enough data | 7.7 (17 reviews) ✓ Verified | 
| **Role Management** | Not enough data | 6.9 (16 reviews) ✓ Verified | 
| **Policy Management** | Not enough data | 7.6 (16 reviews) ✓ Verified | 
| **Access Termination** | Not enough data | 8.0 (16 reviews) ✓ Verified | 
| **Approval Workflows** | Not enough data | 8.0 (15 reviews) ✓ Verified | 

#### User Maintenance

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Self Service Password Reset** | Not enough data | 7.9 (15 reviews) ✓ Verified | 
| **Bulk Changes** | Not enough data | 8.3 (14 reviews) ✓ Verified | 
| **Bi-directional Identity Synchronization** | Not enough data | 7.5 (14 reviews) ✓ Verified | 

#### Governance

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Identifies and Alerts for Threats** | Not enough data | 8.3 (13 reviews) | 
| **Compliance Audits** | Not enough data | 8.2 (14 reviews) ✓ Verified | 

#### Administration

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Reporting** | Not enough data | 8.6 (16 reviews) ✓ Verified | 
| **Mobile App** | Not enough data | 8.9 (12 reviews) ✓ Verified | 
| **Ease of set up for target systems** | Not enough data | 7.4 (15 reviews) ✓ Verified | 
| **APIs** | Not enough data | 6.9 (14 reviews) ✓ Verified | 

### Multi-Factor Authentication (MFA)

| Product | Score | Reviews |
|---|---|---|
| **Cisco Duo** | 8.5/10 | 192 |
| **IBM Verify CIAM** | 8.4/10 | 74 |

#### Authentication type

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **SMS-Based** | 8.4 (145 reviews) ✓ Verified | 8.6 (63 reviews) ✓ Verified | 
| **Voice-Based Telephony** | 7.8 (127 reviews) ✓ Verified | 8.1 (61 reviews) | 
| **Email-Based** | 8.0 (121 reviews) | 8.7 (62 reviews) ✓ Verified | 
| **Hardware Token-Based** | 8.2 (124 reviews) ✓ Verified | Feature Not Available | 
| **Software Token** | 8.8 (140 reviews) ✓ Verified | 8.4 (58 reviews) ✓ Verified | 
| **Biometric Factor** | 8.3 (122 reviews) ✓ Verified | 8.4 (60 reviews) ✓ Verified | 
| **Mobile-Push** | 9.3 (161 reviews) ✓ Verified | 8.6 (57 reviews) ✓ Verified | 
| **Risk-Based Authentication** | 8.7 (121 reviews) ✓ Verified | 8.8 (60 reviews) ✓ Verified | 

#### Functionality

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Multi-Device Sync** | 8.8 (130 reviews) ✓ Verified | 8.2 (60 reviews) | 
| **Backup** | 8.1 (118 reviews) | 8.6 (58 reviews) | 

#### Implementation

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Easy Setup** | 9.1 (155 reviews) ✓ Verified | 7.8 (62 reviews) | 
| **Mobile SDK** | 8.5 (116 reviews) | 7.8 (60 reviews) | 
| **Web SDK** | 8.2 (113 reviews) | 8.3 (59 reviews) | 

### Zero Trust Networking

| Product | Score | Reviews |
|---|---|---|
| **Cisco Duo** | 8.6/10 | 58 |
| **IBM Verify CIAM** | N/A | N/A |

#### Network Management

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Network Segmentation** | 8.6 (22 reviews) | Not enough data | 
| **Network Mapping** | 8.5 (24 reviews) | Not enough data | 
| **Security Analytics** | 8.7 (24 reviews) | Not enough data | 
| **API/Integrations** | 8.9 (40 reviews) | Not enough data | 

#### Security

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Security Automation** | 9.0 (24 reviews) | Not enough data | 
| **Application Security** | 9.5 (47 reviews) | Not enough data | 
| **Workload Protection** | 8.6 (23 reviews) | Not enough data | 
| **Data Protection** | 9.2 (26 reviews) | Not enough data | 

#### Identity Management

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Adaptive Access Control** | 9.0 (27 reviews) | Not enough data | 
| **Identity Scoring** | 8.5 (24 reviews) | Not enough data | 
| **User Monitoring** | 8.7 (26 reviews) | Not enough data | 

#### Generative AI

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **AI Text Summarization** | 6.9 (12 reviews) | Not enough data | 
| **AI Text Generation** | 7.1 (12 reviews) | Not enough data | 

### Cloud Data Security

| Product | Score | Reviews |
|---|---|---|
| **Cisco Duo** | 8.9/10 | 38 |
| **IBM Verify CIAM** | N/A | N/A |

#### Data Protection

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Data Masking** | 8.9 (29 reviews) | Not enough data | 
| **Data Encryption/Security** | 9.1 (34 reviews) | Not enough data | 
| **Data loss Prevention** | 9.0 (32 reviews) | Not enough data | 
| **Anomoly Detection** | 8.7 (30 reviews) | Not enough data | 
| **Sensitive Data Compliance** | 9.4 (33 reviews) | Not enough data | 

#### Analysis

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Cloud Gap Analytics** | 8.5 (31 reviews) | Not enough data | 
| **Compliance Monitoring** | 8.8 (31 reviews) | Not enough data | 
| **User Analytics** | 8.9 (31 reviews) | Not enough data | 

#### Administration

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Auditing** | 8.8 (29 reviews) | Not enough data | 
| **Data Discovery** | 8.4 (28 reviews) | Not enough data | 
| **Access Control** | 8.9 (30 reviews) | Not enough data | 

### Biometric Authentication

| Product | Score | Reviews |
|---|---|---|
| **Cisco Duo** | 8.9/10 | 7 |
| **IBM Verify CIAM** | N/A | N/A |

#### Integration

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Uses Open Standards** | 8.9 (6 reviews) | Not enough data | 
| **Mobile SDK** | 8.1 (6 reviews) | Not enough data | 
| **Workforce Authentication** | 9.0 (7 reviews) | Not enough data | 
| **Customer Authentication** | 8.8 (7 reviews) | Not enough data | 

#### Administration

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Encryption** | 9.3 (7 reviews) | Not enough data | 
| **Audit Trails** | 8.9 (6 reviews) | Not enough data | 
| **Regulatory Compliance** | 9.2 (6 reviews) | Not enough data | 

### Risk-Based Authentication (RBA)

| Product | Score | Reviews |
|---|---|---|
| **Cisco Duo** | 9.2/10 | 24 |
| **IBM Verify CIAM** | 7.5/10 | 24 |

#### Administration

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Bi-Directional Identity Synchronization** | 9.4 (18 reviews) | 8.8 (19 reviews) | 
| **Policy Management** | 9.1 (21 reviews) | 8.0 (19 reviews) | 
| **Cloud Directory** | 9.1 (19 reviews) | 8.2 (20 reviews) | 
| **Application Integrations** | Not enough data | 6.0 (8 reviews) | 

### Self-Service Password Reset (SSPR) Tools

| Product | Score | Reviews |
|---|---|---|
| **Cisco Duo** | N/A | N/A |
| **IBM Verify CIAM** | 7.9/10 | 24 |

#### Administration

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Bi-Directional Identity Synchronization** | 9.4 (18 reviews) | 8.8 (19 reviews) | 
| **Policy Management** | 9.1 (21 reviews) | 8.0 (19 reviews) | 
| **Cloud Directory** | 9.1 (19 reviews) | 8.2 (20 reviews) | 
| **Application Integrations** | Not enough data | 6.0 (8 reviews) | 

#### Authentication 

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Multi-Factor Authentication** | Not enough data | 9.2 (13 reviews) | 
| **Biometric Authentication** | Not enough data | 9.3 (12 reviews) | 
| **Other Authentication Methods** | Not enough data | 8.7 (5 reviews) | 
| **Role-Specific Authentication** | Not enough data | 10.0 (5 reviews) | 

#### User Experience

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Self-Service Experience** | Not enough data | 6.9 (12 reviews) | 
| **Mobile App Usability** | Not enough data | 8.1 (13 reviews) | 
| **Multilingual Support** | Not enough data | 5.7 (5 reviews) | 

### Consent Management Platform (CMP)

| Product | Score | Reviews |
|---|---|---|
| **Cisco Duo** | N/A | N/A |
| **IBM Verify CIAM** | 8.6/10 | 36 |

#### Functionality

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Dashboard** | Not enough data | 8.6 (33 reviews) | 
| **Reporting** | Not enough data | 8.6 (33 reviews) | 
| **Integrations** | Not enough data | 8.7 (33 reviews) | 
| **End-user management** | Not enough data | 8.5 (32 reviews) | 
| **Audit trails** | Not enough data | 8.9 (33 reviews) | 
| **APIs** | Not enough data | 8.4 (33 reviews) | 
| **Mobile SDK** | Not enough data | 8.8 (32 reviews) | 
| **Customizable design** | Not enough data | 8.4 (33 reviews) | 
| **Server-side storage** | Not enough data | 8.3 (33 reviews) | 

### Customer Identity and Access Management (CIAM)

| Product | Score | Reviews |
|---|---|---|
| **Cisco Duo** | N/A | N/A |
| **IBM Verify CIAM** | 8.3/10 | 36 |

#### Functionality

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Self-registration and self-service** | Not enough data | 8.2 (30 reviews) ✓ Verified | 
| **Authentication** | Not enough data | 8.6 (30 reviews) ✓ Verified | 
| **Scalability** | Not enough data | 8.6 (29 reviews) ✓ Verified | 
| **Consent and preference management** | Not enough data | 8.0 (30 reviews) | 
| **Social login** | Not enough data | 8.3 (29 reviews) | 
| **Customer data linking** | Not enough data | 7.8 (29 reviews) ✓ Verified | 

#### AI Authentication Risk Management - Customer Identity and Access Management (CIAM)

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Adaptive MFA** | Not enough data | Not enough data | 
| **Anomaly Detection** | Not enough data | Not enough data | 
| **Fraudulent Login Detection** | Not enough data | Not enough data | 
| **Adaptive Authentication Policies** | Not enough data | Not enough data | 
| **Risk-Based Authentication** | Not enough data | Not enough data | 

#### AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Behavioral Biometric Analysis** | Not enough data | Not enough data | 
| **Liveness Detection** | Not enough data | Not enough data | 

#### AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Account Recovery Assistants** | Not enough data | Not enough data | 
| **Constraint Enforcement** | Not enough data | Not enough data | 

### Cloud File Security

| Product | Score | Reviews |
|---|---|---|
| **Cisco Duo** | 9.2/10 | 17 |
| **IBM Verify CIAM** | N/A | N/A |

#### Security

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Encrypted Storage** | 9.4 (13 reviews) | Not enough data | 
| **Anomoly Detection** | 9.0 (13 reviews) | Not enough data | 
| **Data loss Prevention** | 9.1 (13 reviews) | Not enough data | 
| **Policy Enforcement** | 9.3 (14 reviews) | Not enough data | 

#### Administration

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Reporting and Monitoring** | 9.6 (15 reviews) | Not enough data | 
| **Breadth of Partner Applications** | 9.0 (14 reviews) | Not enough data | 
| **Auditing** | 9.3 (14 reviews) | Not enough data | 

#### Access Control

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **User, Role, and Access Management** | 9.7 (15 reviews) | Not enough data | 
| **Access Rights** | 9.1 (15 reviews) | Not enough data | 
| **User Analytics** | 9.2 (14 reviews) | Not enough data | 
| **Compliance Monitoring** | 9.0 (14 reviews) | Not enough data | 

### Passwordless Authentication

| Product | Score | Reviews |
|---|---|---|
| **Cisco Duo** | 8.8/10 | 43 |
| **IBM Verify CIAM** | 8.3/10 | 33 |

#### Functionality

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **FIDO2-compliant** | 9.0 (34 reviews) | 7.8 (27 reviews) | 
| **Works with hardware security keys** | 8.8 (34 reviews) | Feature Not Available | 
| **Multiple authentication methods** | 9.2 (41 reviews) | 8.8 (30 reviews) | 
| **Offline or no-phone solution** | 8.0 (38 reviews) | Feature Not Available | 

### Identity and Access Management (IAM)

| Product | Score | Reviews |
|---|---|---|
| **Cisco Duo** | 9.0/10 | 19 |
| **IBM Verify CIAM** | 8.8/10 | 82 |

#### Functionality

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **User provisioning** | 9.6 (8 reviews) | 8.6 (65 reviews) | 
| **Password manager** | 8.3 (10 reviews) | 8.8 (62 reviews) | 
| **Single Sign-on** | 8.9 (11 reviews) | 9.0 (63 reviews) | 
| **Enforces policies** | 8.7 (10 reviews) | 8.9 (69 reviews) | 
| **Authentication** | 9.8 (14 reviews) | 8.9 (65 reviews) | 
| **Multi-factor authentication** | 10.0 (17 reviews) | 9.2 (68 reviews) | 

####  Type

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **On-premises solution** | 8.7 (10 reviews) | 8.4 (62 reviews) | 
| **Cloud-solution** | 8.2 (10 reviews) | 8.6 (62 reviews) | 

####  Reporting

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Tracking** | 9.1 (9 reviews) | 8.6 (62 reviews) | 
| **Reporting** | 8.8 (10 reviews) | 8.6 (62 reviews) | 
| **Access & Permission Change Reporting** | Not enough data | Not enough data | 
| **Compliance & Audit Trail Export** | Not enough data | 8.7 (5 reviews) | 

#### Authentication & Authorization - Identity and Access Management (IAM)

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Adaptive & Contextual Access Control** | Not enough data | 8.8 (7 reviews) | 

#### Administration & Governance - Identity and Access Management (IAM)

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Identity Lifecycle Management** | Not enough data | 9.0 (7 reviews) | 
| **Self‑Service Account Management** | Not enough data | Not enough data | 

#### Generative AI - Identity and Access Management (IAM)

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **AI‑Driven Access Anomaly Detection** | Not enough data | 8.7 (5 reviews) | 
| **Automated Policy Tuning** | Not enough data | Not enough data | 
| **Predictive Role Recommendations** | Not enough data | Not enough data | 

### Zero Trust Platforms

| Product | Score | Reviews |
|---|---|---|
| **Cisco Duo** | 9.7/10 | 6 |
| **IBM Verify CIAM** | N/A | N/A |

#### Identity and Access Management - Zero Trust Platforms

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Single sign-on (SSO)** | 9.7 (5 reviews) | Not enough data | 
| **Multi-factor authentication (MFA)** | 10.0 (5 reviews) | Not enough data | 
| **Role-based access control (RBAC)** | 9.7 (5 reviews) | Not enough data | 
| **Identity federation** | Not enough data | Not enough data | 

#### Security - Zero Trust Platforms

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Encryption** | Not enough data | Not enough data | 
| **Endpoint detection and response (EDR)** | Not enough data | Not enough data | 
| **Device posture assessment** | 9.3 (5 reviews) | Not enough data | 
| **Micro-segmentation** | Not enough data | Not enough data | 
| **Zero trust network access (ZTNA)** | Not enough data | Not enough data | 

#### Data Security - Zero Trust Platforms

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Data loss prevention (DLP)** | Not enough data | Not enough data | 
| **Data classification** | Not enough data | Not enough data | 

#### Application Visibility - Zero Trust Platforms

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **API support** | Not enough data | Not enough data | 
| **Application-level controls** | Not enough data | Not enough data | 
| **Secure application access** | Not enough data | Not enough data | 
| **User and entity behavior analytics (UEBA)** | Not enough data | Not enough data | 
| **Continuous monitoring** | Not enough data | Not enough data | 

#### Reporting and Policies - Zero Trust Platforms

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Policy automation** | Not enough data | Not enough data | 
| **Regulatory compliance** | Not enough data | Not enough data | 
| **Cross-platform compatibility** | Not enough data | Not enough data | 
| **Policy enforcement** | Not enough data | Not enough data | 
| **Comprehensive reporting** | Not enough data | Not enough data | 

#### Agentic AI - Zero Trust Platforms

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Cloud Security

| Product | Score | Reviews |
|---|---|---|
| **Cisco Duo** | N/A | N/A |
| **IBM Verify CIAM** | N/A | N/A |

#### Cloud Visibility

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Data Discovery** | Not enough data | Not enough data | 
| **Cloud Registry** | Not enough data | Not enough data | 
| **Cloud Gap Analytics** | Not enough data | Not enough data | 

#### Security

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Data Security** | Not enough data | Not enough data | 
| **Data loss Prevention** | Not enough data | Not enough data | 
| **Security Auditing** | Not enough data | Not enough data | 

#### Identity

| Feature | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **SSO** | Not enough data | Not enough data | 
| **Governance** | Not enough data | Not enough data | 
| **User Analytics** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (5):** [Passwordless Authentication Software](https://www.g2.com/categories/passwordless-authentication), [Risk-Based Authentication Software](https://www.g2.com/categories/risk-based-authentication-rba), [Multi-Factor Authentication (MFA) Software](https://www.g2.com/categories/multi-factor-authentication-mfa), [Single Sign-On (SSO) Solutions](https://www.g2.com/categories/single-sign-on-sso), [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam)

**Unique to Cisco Duo (5):** [Cloud File Security Software](https://www.g2.com/categories/cloud-file-security), [Cloud Data Security Software](https://www.g2.com/categories/cloud-data-security), [Zero Trust Networking Software](https://www.g2.com/categories/zero-trust-networking), [Biometric Authentication Software](https://www.g2.com/categories/biometric-authentication), [Zero Trust Platforms](https://www.g2.com/categories/zero-trust-platforms)

**Unique to IBM Verify CIAM (4):** [Consent Management Platforms](https://www.g2.com/categories/consent-management-platform-cmp), [Self-Service Password Reset (SSPR) Tools](https://www.g2.com/categories/self-service-password-reset-sspr-tools), [Customer Identity and Access Management (CIAM) Software](https://www.g2.com/categories/customer-identity-and-access-management-ciam), [User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools)


---
## Reviewer Demographics

### By Company Size

| Segment | Cisco Duo | IBM Verify CIAM | 
|---|---|---|
| **Small-Business** | 18.7% | 22.0% | 
| **Mid-Market** | 38.0% | 37.7% | 
| **Enterprise** | 43.3% | 40.3% | 

### By Industry

#### Cisco Duo

- **Information Technology and Services:** 17.6%
- **Higher Education:** 11.9%
- **Computer Software:** 5.7%
- **Hospital & Health Care:** 5.1%
- **Financial Services:** 4.9%
- **Education Management:** 4.7%
- **Computer & Network Security:** 3.6%
- **Internet:** 2.5%
- **Telecommunications:** 2.1%
- **Insurance:** 2.1%
- **Other:** 39.7%

#### IBM Verify CIAM

- **Information Technology and Services:** 20.3%
- **Computer Software:** 19.0%
- **Financial Services:** 7.0%
- **Marketing and Advertising:** 3.2%
- **Telecommunications:** 3.2%
- **Computer & Network Security:** 3.2%
- **Banking:** 3.2%
- **Market Research:** 2.5%
- **Education Management:** 2.5%
- **Consulting:** 2.5%
- **Other:** 33.5%

---
## Alternatives

### Alternatives to Cisco Duo

- [CyberArk Workforce Identity](https://www.g2.com/products/cyberark-workforce-identity/reviews) — 4.5/5 stars (130 reviews)
- [LastPass](https://www.g2.com/products/lastpass/reviews) — 4.5/5 stars (2045 reviews)
- [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) — 4.5/5 stars (909 reviews)
- [OneLogin](https://www.g2.com/products/onelogin/reviews) — 4.4/5 stars (290 reviews)
- [Auth0](https://www.g2.com/products/auth0/reviews) — 4.3/5 stars (264 reviews)
- [SecureAuth: Workforce IAM](https://www.g2.com/products/secureauth-workforce-iam/reviews) — 4.4/5 stars (29 reviews)
- [Okta](https://www.g2.com/products/okta/reviews) — 4.5/5 stars (1226 reviews)
- [Ping Identity](https://www.g2.com/products/ping-identity/reviews) — 4.4/5 stars (118 reviews)
- [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (3967 reviews)
- [Keeper Password Manager](https://www.g2.com/products/keeper-password-manager/reviews) — 4.6/5 stars (1196 reviews)

### Alternatives to IBM Verify CIAM

- [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) — 4.5/5 stars (909 reviews)
- [Okta](https://www.g2.com/products/okta/reviews) — 4.5/5 stars (1226 reviews)
- [SailPoint](https://www.g2.com/products/sailpoint/reviews) — 4.5/5 stars (174 reviews)
- [Auth0](https://www.g2.com/products/auth0/reviews) — 4.3/5 stars (264 reviews)
- [Ping Identity](https://www.g2.com/products/ping-identity/reviews) — 4.4/5 stars (118 reviews)
- [OneLogin](https://www.g2.com/products/onelogin/reviews) — 4.4/5 stars (290 reviews)
- [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (3967 reviews)
- [LastPass](https://www.g2.com/products/lastpass/reviews) — 4.5/5 stars (2045 reviews)
- [Google Authenticator](https://www.g2.com/products/google-authenticator/reviews) — 4.6/5 stars (577 reviews)
- [Frontegg](https://www.g2.com/products/frontegg/reviews) — 4.8/5 stars (362 reviews)

---
## Top Discussions

### Cisco Duo

- Title: [What is Duo Security used for?](https://www.g2.com/discussions/what-is-duo-security-used-for) — 3 comments
  > **Top comment:** "Comment deleted by user."
- Title: [Is Duo Security free?](https://www.g2.com/discussions/is-duo-security-free) — 3 comments
  > **Top comment:** "No"
- Title: [Is Duo Security Safe?](https://www.g2.com/discussions/is-duo-security-safe) — 2 comments
  > **Top comment:** "yes, it's safe"
- Title: [What is a key feature of duo?](https://www.g2.com/discussions/what-is-a-key-feature-of-duo) — 2 comments
  > **Top comment:** "One key feature of Duo Security is its strong two-factor authentication. It adds an additional layer of security to the login process by requiring users to..."
- Title: [What is duo security software?](https://www.g2.com/discussions/what-is-duo-security-software) — 2 comments
  > **Top comment:** "Duo is a dual factor authentication. This is additional security on top of the password "

### IBM Verify CIAM

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cisco-duo-vs-ibm-verify-ciam)