# Cisco Duo, IBM Verify CIAM vs Google Authenticator Comparison

| | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.3 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 515 | 185 | 579 | 
| **Largest Market Segment** | Enterprise (43.2% of reviews) | Enterprise (39.5% of reviews) | Small-Business (44.2% of reviews) | 
| **Entry Level Price** | Free | $1.71  / user, per month | No pricing available | 

---
## Top Pros & Cons

### Cisco Duo

Pros:
- Ease of Use (68 reviews)
- Security (65 reviews)

Cons:
- Authentication Issues (23 reviews)
- Login Issues (16 reviews)

### IBM Verify CIAM

Pros:
- Security (49 reviews)
- Ease of Use (38 reviews)

Cons:
- Complex Setup (32 reviews)
- Complexity (30 reviews)

### Google Authenticator

Pros:
- Ease of Use (40 reviews)
- Security (24 reviews)

Cons:
- Missing Features (7 reviews)
- Inadequate Security (6 reviews)

---
## Ratings Comparison
| Rating | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
  | **Meets Requirements** | 9.4 (403 reviews) | 8.6 (137 reviews) | 9.4 (449 reviews) | 
  | **Ease of Use** | 9.3 (409 reviews) | 8.3 (143 reviews) | 9.5 (459 reviews) | 
  | **Ease of Setup** | 9.0 (165 reviews) | 7.5 (94 reviews) | 9.5 (146 reviews) | 
  | **Ease of Admin** | 9.2 (95 reviews) | 8.1 (50 reviews) | 9.1 (46 reviews) | 
  | **Quality of Support** | 8.9 (310 reviews) | 8.6 (137 reviews) | 8.8 (328 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (93 reviews) | 8.3 (50 reviews) | 9.3 (37 reviews) | 
  | **Product Direction (% positive)** | 8.4 (389 reviews) | 9.3 (140 reviews) | 8.9 (422 reviews) | 

---
## Pricing

### Cisco Duo

#### Entry-Level Pricing

Plan: Duo Free

Price: Free

Description: Protect access to federated cloud and on-premises applications with Duo's easy-to-use two-factor authentication.

Key Features:
- Add up to 10 users
- Strong MFA
- Seamless integrations

[Browse all 4 editions](https://www.g2.com/products/cisco-duo/pricing)

#### Free Trial

Yes

### IBM Verify CIAM

#### Entry-Level Pricing

Plan: Single sign-on (SSO)

Price: $1.71  / user, per month

Description: Price shown for example company with 5,000 employees.


[Browse all 5 editions](https://www.g2.com/products/ibm-verify-ciam/pricing)

#### Free Trial

Yes

### Google Authenticator

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Single Sign-On (SSO)

| Product | Score | Reviews |
|---|---|---|
| **Cisco Duo** | 9.3/10 | 115 |
| **IBM Verify CIAM** | 8.3/10 | 37 |
| **Google Authenticator** | N/A | N/A |

#### Authentication Options

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Authentication User experience** | 9.3 (98 reviews) | 8.9 (27 reviews) | Not enough data | 
| **Supports Required Authentication systems** | 9.3 (96 reviews) | 8.2 (25 reviews) | Not enough data | 
| **Multi-Factor Authentication** | 9.6 (99 reviews) | 8.9 (27 reviews) | Not enough data | 
| **Supports Required Authentication Methods/Protocols** | 9.4 (89 reviews) | 8.7 (26 reviews) | Not enough data | 
| **Federation/SAML support (idp)** | 9.1 (68 reviews) | 7.9 (24 reviews) | Not enough data | 
| **Federation/SAML support (sp)** | 9.4 (66 reviews) | 8.2 (24 reviews) | Not enough data | 

#### Access Control Types

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Endpoint access** | 9.6 (82 reviews) | 8.7 (25 reviews) | Not enough data | 
| **Local Access** | 9.3 (84 reviews) | 8.6 (24 reviews) | Not enough data | 
| **Remote Access** | 9.5 (90 reviews) | 8.5 (24 reviews) | Not enough data | 
| **Partner Access** | 9.1 (69 reviews) | 8.0 (24 reviews) | Not enough data | 
| **Supports BYOD users** | 9.2 (73 reviews) | 7.8 (24 reviews) | Not enough data | 

#### Administration

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Ease of installation on server** | 9.1 (78 reviews) | 7.4 (26 reviews) | Not enough data | 
| **Password Policy Enforcement** | 9.4 (77 reviews) | 8.8 (25 reviews) | Not enough data | 
| **Administration Console** | 9.3 (75 reviews) | 8.1 (26 reviews) | Not enough data | 
| **Ease of connecting applications** | 9.3 (78 reviews) | 7.9 (24 reviews) | Not enough data | 
| **Self Service Password Administration** | 9.0 (77 reviews) | 8.5 (22 reviews) | Not enough data | 

#### Platform

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Multiple Operating system support** | 9.4 (85 reviews) | 8.4 (25 reviews) | Not enough data | 
| **Multi-Domain Support** | 9.5 (80 reviews) | 8.3 (24 reviews) | Not enough data | 
| **Cross Browser support** | 9.4 (79 reviews) | 8.4 (25 reviews) | Not enough data | 
| **Fail over protection** | 9.1 (68 reviews) | 8.3 (24 reviews) | Not enough data | 
| **Reporting** | 9.1 (71 reviews) | 8.5 (26 reviews) | Not enough data | 
| **Auditing** | 9.0 (67 reviews) | 8.4 (25 reviews) | Not enough data | 
| **Third Party Web Services support** | 9.1 (71 reviews) | 8.1 (24 reviews) | Not enough data | 

### User Provisioning and Governance Tools

| Product | Score | Reviews |
|---|---|---|
| **Cisco Duo** | N/A | N/A |
| **IBM Verify CIAM** | 7.8/10 | 18 |
| **Google Authenticator** | N/A | N/A |

#### User on/off Boarding

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Self Service Access requests** | Not enough data | 7.5 (17 reviews) ✓ Verified | Not enough data | 
| **Smart/Automated Provisioning** | Not enough data | 7.7 (17 reviews) ✓ Verified | Not enough data | 
| **Role Management** | Not enough data | 6.9 (16 reviews) ✓ Verified | Not enough data | 
| **Policy Management** | Not enough data | 7.6 (16 reviews) ✓ Verified | Not enough data | 
| **Access Termination** | Not enough data | 8.0 (16 reviews) ✓ Verified | Not enough data | 
| **Approval Workflows** | Not enough data | 8.0 (15 reviews) ✓ Verified | Not enough data | 

#### User Maintenance

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Self Service Password Reset** | Not enough data | 7.9 (15 reviews) ✓ Verified | Not enough data | 
| **Bulk Changes** | Not enough data | 8.3 (14 reviews) ✓ Verified | Not enough data | 
| **Bi-directional Identity Synchronization** | Not enough data | 7.5 (14 reviews) ✓ Verified | Not enough data | 

#### Governance

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Identifies and Alerts for Threats** | Not enough data | 8.3 (13 reviews) | Not enough data | 
| **Compliance Audits** | Not enough data | 8.2 (14 reviews) ✓ Verified | Not enough data | 

#### Administration

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Reporting** | Not enough data | 8.6 (16 reviews) ✓ Verified | Not enough data | 
| **Mobile App** | Not enough data | 8.9 (12 reviews) ✓ Verified | Not enough data | 
| **Ease of set up for target systems** | Not enough data | 7.4 (15 reviews) ✓ Verified | Not enough data | 
| **APIs** | Not enough data | 6.9 (14 reviews) ✓ Verified | Not enough data | 

### Multi-Factor Authentication (MFA)

| Product | Score | Reviews |
|---|---|---|
| **Cisco Duo** | 8.5/10 | 192 |
| **IBM Verify CIAM** | 8.4/10 | 74 |
| **Google Authenticator** | 9.1/10 | 299 |

#### Authentication type

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **SMS-Based** | 8.4 (145 reviews) ✓ Verified | 8.6 (63 reviews) ✓ Verified | Feature Not Available | 
| **Voice-Based Telephony** | 7.8 (127 reviews) ✓ Verified | 8.1 (61 reviews) | Feature Not Available | 
| **Email-Based** | 8.0 (121 reviews) | 8.7 (62 reviews) ✓ Verified | Feature Not Available | 
| **Hardware Token-Based** | 8.2 (124 reviews) ✓ Verified | Feature Not Available | Feature Not Available | 
| **Software Token** | 8.8 (140 reviews) ✓ Verified | 8.4 (58 reviews) ✓ Verified | 9.4 (242 reviews) ✓ Verified | 
| **Biometric Factor** | 8.3 (122 reviews) ✓ Verified | 8.4 (60 reviews) ✓ Verified | Feature Not Available | 
| **Mobile-Push** | 9.3 (161 reviews) ✓ Verified | 8.6 (57 reviews) ✓ Verified | 8.8 (210 reviews) ✓ Verified | 
| **Risk-Based Authentication** | 8.7 (121 reviews) ✓ Verified | 8.8 (60 reviews) ✓ Verified | 8.9 (197 reviews) | 

#### Functionality

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Multi-Device Sync** | 8.8 (130 reviews) ✓ Verified | 8.2 (60 reviews) | 8.8 (235 reviews) | 
| **Backup** | 8.1 (118 reviews) | 8.6 (58 reviews) | Feature Not Available | 

#### Implementation

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Easy Setup** | 9.1 (155 reviews) ✓ Verified | 7.8 (62 reviews) | 9.5 (262 reviews) ✓ Verified | 
| **Mobile SDK** | 8.5 (116 reviews) | 7.8 (60 reviews) | Feature Not Available | 
| **Web SDK** | 8.2 (113 reviews) | 8.3 (59 reviews) | Feature Not Available | 

### Zero Trust Networking

| Product | Score | Reviews |
|---|---|---|
| **Cisco Duo** | 8.6/10 | 59 |
| **IBM Verify CIAM** | N/A | N/A |
| **Google Authenticator** | N/A | N/A |

#### Network Management

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Network Segmentation** | 8.6 (22 reviews) | Not enough data | Not enough data | 
| **Network Mapping** | 8.5 (24 reviews) | Not enough data | Not enough data | 
| **Security Analytics** | 8.7 (24 reviews) | Not enough data | Not enough data | 
| **API/Integrations** | 8.9 (41 reviews) | Not enough data | Not enough data | 

#### Security

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Security Automation** | 9.0 (24 reviews) | Not enough data | Not enough data | 
| **Application Security** | 9.5 (48 reviews) | Not enough data | Not enough data | 
| **Workload Protection** | 8.6 (23 reviews) | Not enough data | Not enough data | 
| **Data Protection** | 9.2 (26 reviews) | Not enough data | Not enough data | 

#### Identity Management

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Adaptive Access Control** | 9.0 (27 reviews) | Not enough data | Not enough data | 
| **Identity Scoring** | 8.5 (24 reviews) | Not enough data | Not enough data | 
| **User Monitoring** | 8.7 (26 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **AI Text Summarization** | 6.9 (12 reviews) | Not enough data | Not enough data | 
| **AI Text Generation** | 7.1 (12 reviews) | Not enough data | Not enough data | 

### Cloud Data Security

| Product | Score | Reviews |
|---|---|---|
| **Cisco Duo** | 8.9/10 | 38 |
| **IBM Verify CIAM** | N/A | N/A |
| **Google Authenticator** | N/A | N/A |

#### Data Protection

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Data Masking** | 8.9 (29 reviews) | Not enough data | Not enough data | 
| **Data Encryption/Security** | 9.1 (34 reviews) | Not enough data | Not enough data | 
| **Data loss Prevention** | 9.0 (32 reviews) | Not enough data | Not enough data | 
| **Anomoly Detection** | 8.7 (30 reviews) | Not enough data | Not enough data | 
| **Sensitive Data Compliance** | 9.4 (33 reviews) | Not enough data | Not enough data | 

#### Analysis

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Cloud Gap Analytics** | 8.5 (31 reviews) | Not enough data | Not enough data | 
| **Compliance Monitoring** | 8.8 (31 reviews) | Not enough data | Not enough data | 
| **User Analytics** | 8.9 (31 reviews) | Not enough data | Not enough data | 

#### Administration

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Auditing** | 8.8 (29 reviews) | Not enough data | Not enough data | 
| **Data Discovery** | 8.4 (28 reviews) | Not enough data | Not enough data | 
| **Access Control** | 8.9 (30 reviews) | Not enough data | Not enough data | 

### Biometric Authentication

| Product | Score | Reviews |
|---|---|---|
| **Cisco Duo** | 8.9/10 | 7 |
| **IBM Verify CIAM** | N/A | N/A |
| **Google Authenticator** | N/A | N/A |

#### Integration

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Uses Open Standards** | 8.9 (6 reviews) | Not enough data | Not enough data | 
| **Mobile SDK** | 8.1 (6 reviews) | Not enough data | Not enough data | 
| **Workforce Authentication** | 9.0 (7 reviews) | Not enough data | Not enough data | 
| **Customer Authentication** | 8.8 (7 reviews) | Not enough data | Not enough data | 

#### Administration

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Encryption** | 9.3 (7 reviews) | Not enough data | Not enough data | 
| **Audit Trails** | 8.9 (6 reviews) | Not enough data | Not enough data | 
| **Regulatory Compliance** | 9.2 (6 reviews) | Not enough data | Not enough data | 

### Risk-Based Authentication (RBA)

| Product | Score | Reviews |
|---|---|---|
| **Cisco Duo** | 9.2/10 | 24 |
| **IBM Verify CIAM** | 7.5/10 | 24 |
| **Google Authenticator** | N/A | N/A |

#### Administration

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Bi-Directional Identity Synchronization** | 9.4 (18 reviews) | 8.8 (19 reviews) | Not enough data | 
| **Policy Management** | 9.1 (21 reviews) | 8.0 (19 reviews) | Not enough data | 
| **Cloud Directory** | 9.1 (19 reviews) | 8.2 (20 reviews) | Not enough data | 
| **Application Integrations** | Not enough data | 6.0 (8 reviews) | Not enough data | 

### Self-Service Password Reset (SSPR) Tools

| Product | Score | Reviews |
|---|---|---|
| **Cisco Duo** | N/A | N/A |
| **IBM Verify CIAM** | 7.9/10 | 24 |
| **Google Authenticator** | N/A | N/A |

#### Administration

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Bi-Directional Identity Synchronization** | 9.4 (18 reviews) | 8.8 (19 reviews) | Not enough data | 
| **Policy Management** | 9.1 (21 reviews) | 8.0 (19 reviews) | Not enough data | 
| **Cloud Directory** | 9.1 (19 reviews) | 8.2 (20 reviews) | Not enough data | 
| **Application Integrations** | Not enough data | 6.0 (8 reviews) | Not enough data | 

#### Authentication 

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Multi-Factor Authentication** | Not enough data | 9.2 (13 reviews) | Not enough data | 
| **Biometric Authentication** | Not enough data | 9.3 (12 reviews) | Not enough data | 
| **Other Authentication Methods** | Not enough data | 8.7 (5 reviews) | Not enough data | 
| **Role-Specific Authentication** | Not enough data | 10.0 (5 reviews) | Not enough data | 

#### User Experience

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Self-Service Experience** | Not enough data | 6.9 (12 reviews) | Not enough data | 
| **Mobile App Usability** | Not enough data | 8.1 (13 reviews) | Not enough data | 
| **Multilingual Support** | Not enough data | 5.7 (5 reviews) | Not enough data | 

### Consent Management Platform (CMP)

| Product | Score | Reviews |
|---|---|---|
| **Cisco Duo** | N/A | N/A |
| **IBM Verify CIAM** | 8.6/10 | 36 |
| **Google Authenticator** | N/A | N/A |

#### Functionality

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Dashboard** | Not enough data | 8.6 (33 reviews) | Not enough data | 
| **Reporting** | Not enough data | 8.6 (33 reviews) | Not enough data | 
| **Integrations** | Not enough data | 8.7 (33 reviews) | Not enough data | 
| **End-user management** | Not enough data | 8.5 (32 reviews) | Not enough data | 
| **Audit trails** | Not enough data | 8.9 (33 reviews) | Not enough data | 
| **APIs** | Not enough data | 8.4 (33 reviews) | Not enough data | 
| **Mobile SDK** | Not enough data | 8.8 (32 reviews) | Not enough data | 
| **Customizable design** | Not enough data | 8.4 (33 reviews) | Not enough data | 
| **Server-side storage** | Not enough data | 8.3 (33 reviews) | Not enough data | 

### Customer Identity and Access Management (CIAM)

| Product | Score | Reviews |
|---|---|---|
| **Cisco Duo** | N/A | N/A |
| **IBM Verify CIAM** | 8.3/10 | 36 |
| **Google Authenticator** | N/A | N/A |

#### Functionality

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Self-registration and self-service** | Not enough data | 8.2 (30 reviews) ✓ Verified | Not enough data | 
| **Authentication** | Not enough data | 8.6 (30 reviews) ✓ Verified | Not enough data | 
| **Scalability** | Not enough data | 8.6 (29 reviews) ✓ Verified | Not enough data | 
| **Consent and preference management** | Not enough data | 8.0 (30 reviews) | Not enough data | 
| **Social login** | Not enough data | 8.3 (29 reviews) | Not enough data | 
| **Customer data linking** | Not enough data | 7.8 (29 reviews) ✓ Verified | Not enough data | 

#### AI Authentication Risk Management - Customer Identity and Access Management (CIAM)

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Adaptive MFA** | Not enough data | Not enough data | Not enough data | 
| **Anomaly Detection** | Not enough data | Not enough data | Not enough data | 
| **Fraudulent Login Detection** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Authentication Policies** | Not enough data | Not enough data | Not enough data | 
| **Risk-Based Authentication** | Not enough data | Not enough data | Not enough data | 

#### AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Behavioral Biometric Analysis** | Not enough data | Not enough data | Not enough data | 
| **Liveness Detection** | Not enough data | Not enough data | Not enough data | 

#### AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Account Recovery Assistants** | Not enough data | Not enough data | Not enough data | 
| **Constraint Enforcement** | Not enough data | Not enough data | Not enough data | 

### Cloud File Security

| Product | Score | Reviews |
|---|---|---|
| **Cisco Duo** | 9.2/10 | 17 |
| **IBM Verify CIAM** | N/A | N/A |
| **Google Authenticator** | N/A | N/A |

#### Security

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Encrypted Storage** | 9.4 (13 reviews) | Not enough data | Not enough data | 
| **Anomoly Detection** | 9.0 (13 reviews) | Not enough data | Not enough data | 
| **Data loss Prevention** | 9.1 (13 reviews) | Not enough data | Not enough data | 
| **Policy Enforcement** | 9.3 (14 reviews) | Not enough data | Not enough data | 

#### Administration

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Reporting and Monitoring** | 9.6 (15 reviews) | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | 9.0 (14 reviews) | Not enough data | Not enough data | 
| **Auditing** | 9.3 (14 reviews) | Not enough data | Not enough data | 

#### Access Control

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **User, Role, and Access Management** | 9.7 (15 reviews) | Not enough data | Not enough data | 
| **Access Rights** | 9.1 (15 reviews) | Not enough data | Not enough data | 
| **User Analytics** | 9.2 (14 reviews) | Not enough data | Not enough data | 
| **Compliance Monitoring** | 9.0 (14 reviews) | Not enough data | Not enough data | 

### Passwordless Authentication

| Product | Score | Reviews |
|---|---|---|
| **Cisco Duo** | 8.8/10 | 43 |
| **IBM Verify CIAM** | 8.3/10 | 33 |
| **Google Authenticator** | N/A | N/A |

#### Functionality

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **FIDO2-compliant** | 9.0 (34 reviews) | 7.8 (27 reviews) | Not enough data | 
| **Works with hardware security keys** | 8.8 (34 reviews) | Feature Not Available | Not enough data | 
| **Multiple authentication methods** | 9.2 (41 reviews) | 8.8 (30 reviews) | Not enough data | 
| **Offline or no-phone solution** | 8.0 (38 reviews) | Feature Not Available | Not enough data | 

### Identity and Access Management (IAM)

| Product | Score | Reviews |
|---|---|---|
| **Cisco Duo** | 9.0/10 | 19 |
| **IBM Verify CIAM** | 8.8/10 | 83 |
| **Google Authenticator** | N/A | N/A |

#### Functionality

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **User provisioning** | 9.6 (8 reviews) | 8.6 (65 reviews) | Not enough data | 
| **Password manager** | 8.3 (10 reviews) | 8.8 (62 reviews) | Not enough data | 
| **Single Sign-on** | 8.9 (11 reviews) | 9.0 (63 reviews) | Not enough data | 
| **Enforces policies** | 8.7 (10 reviews) | 8.9 (70 reviews) | Not enough data | 
| **Authentication** | 9.8 (14 reviews) | 9.0 (66 reviews) | Not enough data | 
| **Multi-factor authentication** | 10.0 (17 reviews) | 9.2 (69 reviews) | Not enough data | 

####  Type

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **On-premises solution** | 8.7 (10 reviews) | 8.4 (62 reviews) | Not enough data | 
| **Cloud-solution** | 8.2 (10 reviews) | 8.6 (62 reviews) | Not enough data | 

####  Reporting

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Tracking** | 9.1 (9 reviews) | 8.6 (62 reviews) | Not enough data | 
| **Reporting** | 8.8 (10 reviews) | 8.6 (62 reviews) | Not enough data | 
| **Access & Permission Change Reporting** | Not enough data | Not enough data | Not enough data | 
| **Compliance & Audit Trail Export** | Not enough data | 8.9 (6 reviews) | Not enough data | 

#### Authentication & Authorization - Identity and Access Management (IAM)

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Adaptive & Contextual Access Control** | Not enough data | 8.8 (7 reviews) | Not enough data | 

#### Administration & Governance - Identity and Access Management (IAM)

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Identity Lifecycle Management** | Not enough data | 9.0 (7 reviews) | Not enough data | 
| **Self‑Service Account Management** | Not enough data | Not enough data | Not enough data | 

#### Generative AI - Identity and Access Management (IAM)

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **AI‑Driven Access Anomaly Detection** | Not enough data | 8.7 (5 reviews) | Not enough data | 
| **Automated Policy Tuning** | Not enough data | Not enough data | Not enough data | 
| **Predictive Role Recommendations** | Not enough data | Not enough data | Not enough data | 

### Zero Trust Platforms

| Product | Score | Reviews |
|---|---|---|
| **Cisco Duo** | 9.7/10 | 6 |
| **IBM Verify CIAM** | N/A | N/A |
| **Google Authenticator** | N/A | N/A |

#### Identity and Access Management - Zero Trust Platforms

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Single sign-on (SSO)** | 9.7 (5 reviews) | Not enough data | Not enough data | 
| **Multi-factor authentication (MFA)** | 10.0 (5 reviews) | Not enough data | Not enough data | 
| **Role-based access control (RBAC)** | 9.7 (5 reviews) | Not enough data | Not enough data | 
| **Identity federation** | Not enough data | Not enough data | Not enough data | 

#### Security - Zero Trust Platforms

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Encryption** | Not enough data | Not enough data | Not enough data | 
| **Endpoint detection and response (EDR)** | Not enough data | Not enough data | Not enough data | 
| **Device posture assessment** | 9.3 (5 reviews) | Not enough data | Not enough data | 
| **Micro-segmentation** | Not enough data | Not enough data | Not enough data | 
| **Zero trust network access (ZTNA)** | Not enough data | Not enough data | Not enough data | 

#### Data Security - Zero Trust Platforms

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Data loss prevention (DLP)** | Not enough data | Not enough data | Not enough data | 
| **Data classification** | Not enough data | Not enough data | Not enough data | 

#### Application Visibility - Zero Trust Platforms

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **API support** | Not enough data | Not enough data | Not enough data | 
| **Application-level controls** | Not enough data | Not enough data | Not enough data | 
| **Secure application access** | Not enough data | Not enough data | Not enough data | 
| **User and entity behavior analytics (UEBA)** | Not enough data | Not enough data | Not enough data | 
| **Continuous monitoring** | Not enough data | Not enough data | Not enough data | 

#### Reporting and Policies - Zero Trust Platforms

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Policy automation** | Not enough data | Not enough data | Not enough data | 
| **Regulatory compliance** | Not enough data | Not enough data | Not enough data | 
| **Cross-platform compatibility** | Not enough data | Not enough data | Not enough data | 
| **Policy enforcement** | Not enough data | Not enough data | Not enough data | 
| **Comprehensive reporting** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Zero Trust Platforms

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Cloud Security

| Product | Score | Reviews |
|---|---|---|
| **Cisco Duo** | N/A | N/A |
| **IBM Verify CIAM** | N/A | N/A |
| **Google Authenticator** | N/A | N/A |

#### Cloud Visibility

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Data Discovery** | Not enough data | Not enough data | Not enough data | 
| **Cloud Registry** | Not enough data | Not enough data | Not enough data | 
| **Cloud Gap Analytics** | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Data Security** | Not enough data | Not enough data | Not enough data | 
| **Data loss Prevention** | Not enough data | Not enough data | Not enough data | 
| **Security Auditing** | Not enough data | Not enough data | Not enough data | 

#### Identity

| Feature | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **SSO** | Not enough data | Not enough data | Not enough data | 
| **Governance** | Not enough data | Not enough data | Not enough data | 
| **User Analytics** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Multi-Factor Authentication (MFA) Software](https://www.g2.com/categories/multi-factor-authentication-mfa)

**Unique to Cisco Duo (9):** [Passwordless Authentication Software](https://www.g2.com/categories/passwordless-authentication), [Cloud File Security Software](https://www.g2.com/categories/cloud-file-security), [Cloud Data Security Software](https://www.g2.com/categories/cloud-data-security), [Zero Trust Networking Software](https://www.g2.com/categories/zero-trust-networking), [Risk-Based Authentication Software](https://www.g2.com/categories/risk-based-authentication-rba), [Single Sign-On (SSO) Solutions](https://www.g2.com/categories/single-sign-on-sso), [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam), [Biometric Authentication Software](https://www.g2.com/categories/biometric-authentication), [Zero Trust Platforms](https://www.g2.com/categories/zero-trust-platforms)

**Unique to IBM Verify CIAM (8):** [Consent Management Platforms](https://www.g2.com/categories/consent-management-platform-cmp), [Self-Service Password Reset (SSPR) Tools](https://www.g2.com/categories/self-service-password-reset-sspr-tools), [Customer Identity and Access Management (CIAM) Software](https://www.g2.com/categories/customer-identity-and-access-management-ciam), [Risk-Based Authentication Software](https://www.g2.com/categories/risk-based-authentication-rba), [User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools), [Single Sign-On (SSO) Solutions](https://www.g2.com/categories/single-sign-on-sso), [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam), [Passwordless Authentication Software](https://www.g2.com/categories/passwordless-authentication)



---
## Reviewer Demographics

### By Company Size

| Segment | Cisco Duo | IBM Verify CIAM | Google Authenticator | 
|---|---|---|---|
| **Small-Business** | 18.9% | 21.6% | 44.2% | 
| **Mid-Market** | 37.9% | 38.9% | 35.5% | 
| **Enterprise** | 43.2% | 39.5% | 20.2% | 

### By Industry

#### Cisco Duo

- **Information Technology and Services:** 17.8%
- **Higher Education:** 11.9%
- **Computer Software:** 5.7%
- **Hospital & Health Care:** 5.1%
- **Financial Services:** 4.9%
- **Education Management:** 4.7%
- **Computer & Network Security:** 3.6%
- **Internet:** 2.5%
- **Telecommunications:** 2.1%
- **Insurance:** 2.1%
- **Other:** 39.6%

#### IBM Verify CIAM

- **Information Technology and Services:** 20.6%
- **Computer Software:** 19.4%
- **Financial Services:** 6.9%
- **Marketing and Advertising:** 3.1%
- **Telecommunications:** 3.1%
- **Computer & Network Security:** 3.1%
- **Banking:** 3.1%
- **Market Research:** 2.5%
- **Education Management:** 2.5%
- **Consulting:** 2.5%
- **Other:** 33.1%

#### Google Authenticator

- **Information Technology and Services:** 14.4%
- **Computer Software:** 9.2%
- **Marketing and Advertising:** 7.6%
- **Internet:** 3.8%
- **Computer & Network Security:** 3.4%
- **Education Management:** 3.4%
- **Financial Services:** 2.9%
- **Health, Wellness and Fitness:** 2.7%
- **Consumer Services:** 2.5%
- **Higher Education:** 2.5%
- **Other:** 47.6%

---
## Alternatives

### Alternatives to Cisco Duo

- [CyberArk Workforce Identity](https://www.g2.com/products/cyberark-workforce-identity/reviews) — 4.5/5 stars (130 reviews)
- [LastPass](https://www.g2.com/products/lastpass/reviews) — 4.5/5 stars (2047 reviews)
- [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) — 4.5/5 stars (909 reviews)
- [OneLogin](https://www.g2.com/products/onelogin/reviews) — 4.4/5 stars (290 reviews)
- [Auth0](https://www.g2.com/products/auth0/reviews) — 4.3/5 stars (269 reviews)
- [SecureAuth: Workforce IAM](https://www.g2.com/products/secureauth-workforce-iam/reviews) — 4.4/5 stars (29 reviews)
- [Ping Identity](https://www.g2.com/products/ping-identity/reviews) — 4.4/5 stars (119 reviews)
- [Okta](https://www.g2.com/products/okta/reviews) — 4.5/5 stars (1227 reviews)
- [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (3971 reviews)
- [1Password](https://www.g2.com/products/1password/reviews) — 4.6/5 stars (1795 reviews)

### Alternatives to IBM Verify CIAM

- [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) — 4.5/5 stars (909 reviews)
- [Okta](https://www.g2.com/products/okta/reviews) — 4.5/5 stars (1227 reviews)
- [SailPoint](https://www.g2.com/products/sailpoint/reviews) — 4.5/5 stars (173 reviews)
- [Auth0](https://www.g2.com/products/auth0/reviews) — 4.3/5 stars (269 reviews)
- [Ping Identity](https://www.g2.com/products/ping-identity/reviews) — 4.4/5 stars (119 reviews)
- [OneLogin](https://www.g2.com/products/onelogin/reviews) — 4.4/5 stars (290 reviews)
- [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (3971 reviews)
- [LastPass](https://www.g2.com/products/lastpass/reviews) — 4.5/5 stars (2047 reviews)
- [Frontegg](https://www.g2.com/products/frontegg/reviews) — 4.8/5 stars (363 reviews)
- [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) — 4.5/5 stars (4002 reviews)

### Alternatives to Google Authenticator

- [LastPass](https://www.g2.com/products/lastpass/reviews) — 4.5/5 stars (2047 reviews)
- [1Password](https://www.g2.com/products/1password/reviews) — 4.6/5 stars (1795 reviews)
- [Auth0](https://www.g2.com/products/auth0/reviews) — 4.3/5 stars (269 reviews)
- [Ping Identity](https://www.g2.com/products/ping-identity/reviews) — 4.4/5 stars (119 reviews)
- [RSA SecureID](https://www.g2.com/products/rsa-secureid/reviews) — 4.4/5 stars (111 reviews)
- [Twilio Verify](https://www.g2.com/products/twilio-verify/reviews) — 4.6/5 stars (68 reviews)
- [YubiKey](https://www.g2.com/products/yubikey/reviews) — 4.7/5 stars (35 reviews)
- [OneLogin](https://www.g2.com/products/onelogin/reviews) — 4.4/5 stars (290 reviews)
- [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) — 4.5/5 stars (909 reviews)
- [Symantec VIP](https://www.g2.com/products/symantec-symantec-vip/reviews) — 4.5/5 stars (44 reviews)

---
## Top Discussions

### Cisco Duo

- Title: [What is Duo Security used for?](https://www.g2.com/discussions/what-is-duo-security-used-for) — 3 comments
  > **Top comment:** "Comment deleted by user."
- Title: [Is Duo Security free?](https://www.g2.com/discussions/is-duo-security-free) — 3 comments
  > **Top comment:** "No"
- Title: [Is Duo Security Safe?](https://www.g2.com/discussions/is-duo-security-safe) — 2 comments
  > **Top comment:** "yes, it's safe"
- Title: [What is a key feature of duo?](https://www.g2.com/discussions/what-is-a-key-feature-of-duo) — 2 comments
  > **Top comment:** "One key feature of Duo Security is its strong two-factor authentication. It adds an additional layer of security to the login process by requiring users to..."
- Title: [What is duo security software?](https://www.g2.com/discussions/what-is-duo-security-software) — 2 comments
  > **Top comment:** "Duo is a dual factor authentication. This is additional security on top of the password "

### IBM Verify CIAM

No discussions available for this product.

### Google Authenticator

- Title: [How do I back up and eventually restore the authenticator app data?](https://www.g2.com/discussions/how-do-i-back-up-and-eventually-restore-the-authenticator-app-data) — 6 comments, 1 upvote
  > **Top comment:** "Hi Virginia - sorry to hear you've had such trouble backing up and restoring your Google Authenticator. Google's Help Center has some information on signing..."
- Title: [What is Google Authenticator used for?](https://www.g2.com/discussions/what-is-google-authenticator-used-for) — 4 comments, 1 upvote
  > **Top comment:** "It is used to protect the account / services that support 2FA. "
- Title: [Is Google Authenticator good?](https://www.g2.com/discussions/is-google-authenticator-good) — 4 comments, 1 upvote
  > **Top comment:** "Google Authenticator is a seamless and reliable 2FA method that gives extra security"
- Title: [What can you use Google Authenticator for?](https://www.g2.com/discussions/what-can-you-use-google-authenticator-for) — 3 comments
  > **Top comment:** "For security verification "
- Title: [How does Google Authenticator integrate?](https://www.g2.com/discussions/how-does-google-authenticator-integrate) — 2 comments
  > **Top comment:** "It a timely password which a user will be asked to verify,  the google Authenticator generates the TOTP, which the user submits to the Service so  provider..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cisco-duo-vs-ibm-verify-ciam-vs-google-authenticator)