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Compare Chatmeter and ReviewTrackers 
Featured Products
At a Glance
Market Segments
Mid-Market (43.1% of reviews)
Mid-Market (44.4% of reviews)
Entry-Level Pricing
No pricing available
Starting at $89.00 1 Location Per Month
Chatmeter
Star Rating
(353)4.5 out of 5
Market Segments
Mid-Market (43.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ChatmeterReviewTrackers
Star Rating
(161)4.6 out of 5
Market Segments
Mid-Market (44.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $89.00 1 Location Per Month
Learn more about ReviewTrackersSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ReviewTrackers excels in user support, with many praising the responsiveness and helpfulness of their representatives, such as Anna H. and Heather P. Users appreciate the personalized attention they receive, which enhances their overall experience.
- Users say that ReviewTrackers offers a seamless way to manage reviews across multiple locations, highlighting the platform's aggregation feature that allows them to view all reviews in one place. This functionality is particularly beneficial for businesses with numerous locations, simplifying the review management process.
- According to verified reviews, Chatmeter is recognized for its actionable data and exceptional support system. Users feel that Chatmeter acts as a true partner, going beyond typical vendor relationships to meet their specific needs, which is a significant advantage for businesses seeking a collaborative approach.
- Reviewers mention that while both platforms are user-friendly, ReviewTrackers stands out with a higher ease of use rating. Users find the interface intuitive, making it easier to navigate and manage their online reputation effectively.
- G2 reviewers highlight that Chatmeter has a slightly larger market presence, which may appeal to businesses looking for a well-established solution. However, ReviewTrackers compensates with a higher satisfaction score, indicating that users feel more positively about their overall experience with the product.
- Users report that while both platforms provide valuable features, ReviewTrackers shines in its ability to facilitate quick responses to Google reviews, which is crucial for maintaining a positive online reputation. This feature, combined with their strong customer support, makes it a compelling choice for businesses focused on engagement.
Pricing
Entry-Level Pricing
Chatmeter
No pricing availableReviewTrackers
Customizable Reputation Management Experience
Starting at $89.00
1 Location Per Month
Contact us to learn more about how ReviewTrackers can partner with your business to drive growth and success.
- Track All Major Review Websites on 100+ sites
- Location Leaderboard
- Competitor Reporting
Free Trial
Chatmeter
No trial information availableReviewTrackers
Free Trial is available
Ratings
Meets Requirements
8.9
283
9.0
141
Ease of Use
9.0
286
9.4
143
Ease of Setup
8.7
162
9.3
103
Ease of Admin
8.8
168
9.4
104
Quality of Support
9.1
278
9.7
135
Has the product been a good partner in doing business?
9.2
168
9.6
101
Product Direction (% positive)
8.9
269
9.1
142
Features by Category
Social Analytics
8.7(won by default)
68
Not enough data
8.7(won by default)
52
Not enough data
8.6(won by default)
60
Not enough data
Feature Not Available
Not enough data
8.4(won by default)
50
Not enough data
8.0(won by default)
19
Not enough data
8.8(won by default)
23
Not enough data
Reports & Dashboards
8.4(won by default)
65
Not enough data
8.7(won by default)
66
Not enough data
8.8(won by default)
63
Not enough data
8.2(won by default)
13
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Tools
8.4
38
Not enough data
7.5
23
Not enough data
Feature Not Available
Not enough data
8.5
36
Not enough data
8.5
35
Not enough data
Customer Tools
9.0
51
Not enough data
8.5
44
Not enough data
8.5
23
Not enough data
8.6
31
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
8.7
101
|
Verified
8.3
8
|
Verified
8.6
104
|
Verified
9.1
9
|
Verified
8.6
118
|
Verified
8.7
9
8.7
117
|
Verified
9.3
9
Performance
8.3
123
|
Verified
9.6
9
|
Verified
8.7
128
|
Verified
9.8
10
|
Verified
Local Search Optimization
8.6
60
|
Verified
Not enough data
9.2
60
|
Verified
Not enough data
9.1
64
Not enough data
9.4
67
|
Verified
Not enough data
8.5
46
|
Verified
Not enough data
8.9
65
|
Verified
Not enough data
Content & Collaboration
8.7
48
Not enough data
8.4
44
Not enough data
8.4
34
Not enough data
8.5
34
Not enough data
9.0
49
Not enough data
7.5
21
Not enough data
Social Management
8.5
69
Not enough data
8.4
59
Not enough data
8.4
52
Not enough data
8.6
65
Not enough data
Feature Not Available
Not enough data
8.3
18
Not enough data
7.8
10
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
8.3
8
Not enough data
7.7
5
Not enough data
8.9
9
Feedback Analysis
Not enough data
7.5
6
Not enough data
7.9
8
Not enough data
7.0
5
Feedback Sources
Not enough data
9.8
9
Not enough data
9.8
7
Not enough data
9.3
7
Not enough data
9.8
8
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.9
196
|
Verified
9.3
42
|
Verified
8.3
194
|
Verified
8.0
35
8.4
206
|
Verified
8.1
36
|
Verified
Reporting
Feature Not Available
Feature Not Available
8.1
175
|
Verified
8.5
28
|
Verified
8.8
220
|
Verified
9.4
48
|
Verified
Media Monitoring
8.2
168
|
Verified
9.1
35
|
Verified
8.0
157
|
Verified
8.6
28
Feature Not Available
8.1
30
In-House Management
Feature Not Available
Feature Not Available
8.6
151
8.0
27
|
Verified
Generative AI
7.6
23
Not enough data
Agentic AI - Online Reputation Management
6.3
5
Not enough data
6.3
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
6.7
5
Not enough data
6.7
5
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chatmeter and ReviewTrackers are categorized as Local Listing Management and Online Reputation Management
Unique Categories
Chatmeter is categorized as Store Locator, Local SEO, Social Media Analytics, Social Media Management, and Multi-Location Marketing Platforms
ReviewTrackers is categorized as Feedback Analytics
Reviews
Reviewers' Company Size
Chatmeter
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ReviewTrackers
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
19.6%
Restaurants
17.3%
Retail
6.2%
Food & Beverages
5.9%
Marketing and Advertising
5.3%
Other
45.7%
Marketing and Advertising
16.9%
Hospitality
10.0%
Automotive
9.4%
Restaurants
7.5%
Internet
5.0%
Other
51.2%
Discussions
What types of companies/industries does Chatmeter serve?
2 Comments
Official Response from Chatmeter
Automotive, Financial, Healthcare, Hospitality, Real Estate, Restaurant, Retail and more. We serve any brand with more than 20 physical locations.Read more
Can agencies use Chatmeter?
2 Comments
Official Response from Chatmeter
Yes. We partner with several agencies to help them manage the local reputation of all their clients.Read more
What is Reputation Management?
1 Comment
Official Response from Chatmeter
Reputation Management is the practice of attempting to shape public perception of a person or organization by influencing online information about that entity.Read more
How secure is ReviewTrackers?
1 Comment
Official Response from ReviewTrackers
Hi! Thank you for inquiring about our software. Below is the link to our terms of service that can provide more...Read more
ReviewTrackers has no more discussions with answers
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