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Compare Centreon Infra Monitoring and Nexthink 
Featured Products
At a Glance
Market Segments
Mid-Market (64.6% of reviews)
Enterprise (84.3% of reviews)
Entry-Level Pricing
Free 100 monitored equipment
No pricing available
Centreon Infra Monitoring
Star Rating
(85)4.6 out of 5
Market Segments
Mid-Market (64.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free 100 monitored equipment
Free Trial is available
Browse all 5 pricing plansNexthink
Star Rating
(374)4.6 out of 5
Market Segments
Enterprise (84.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NexthinkSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Nexthink excels in providing a comprehensive view of the end user experience, with users highlighting its ability to monitor network activity, device performance, and application usage effectively. This centralized visibility is particularly appreciated by teams focused on enhancing user sentiment.
- Users say that Centreon Infra Monitoring is a reliable tool for infrastructure monitoring, with a clean and intuitive UI that makes it accessible even for non-technical users. This ease of navigation allows for efficient monitoring of large-scale environments, which is a significant advantage for businesses looking to streamline their operations.
- Reviewers mention that Nexthink's implementation process is straightforward, but it does face some challenges in setup compared to Centreon. While Nexthink users appreciate the quick onboarding, they note that configuration can sometimes be complex, whereas Centreon users praise its seamless integration and lack of complicated setup.
- According to verified reviews, both products receive high marks for support quality, but Nexthink stands out with a notably higher satisfaction score. Users commend Nexthink for its responsive support team, which enhances the overall user experience, while Centreon users also report good support but with slightly less enthusiasm.
- G2 reviewers highlight that Nexthink's advanced AI capabilities are adding significant value to its monitoring features, particularly in sentiment analysis. This innovation is seen as a key differentiator, helping organizations gain deeper insights into user experiences and system performance.
- Users report that while Centreon Infra Monitoring is a strong contender in the mid-market segment, Nexthink's focus on enterprise solutions allows it to cater to larger organizations with more complex needs. This specialization is reflected in the higher percentage of enterprise users who find Nexthink particularly beneficial for their operations.
Pricing
Entry-Level Pricing
Centreon Infra Monitoring
Centreon Freemium IT-100
Free
100 monitored equipment
Freemium version of Centreon IT-Edition. Up to 100 monitored equipment. Free of charge.
- All Centreon IT Edition features
Nexthink
No pricing availableFree Trial
Centreon Infra Monitoring
Free Trial is available
Nexthink
Free Trial is available
Ratings
Meets Requirements
9.0
78
8.6
266
Ease of Use
8.8
79
8.4
268
Ease of Setup
7.3
35
8.3
227
Ease of Admin
7.4
32
8.5
231
Quality of Support
8.8
75
9.1
263
Has the product been a good partner in doing business?
8.3
32
9.3
231
Product Direction (% positive)
9.4
79
9.4
255
Features by Category
User Analysis
Not enough data
8.1
9
Not enough data
9.4
13
User Support
Not enough data
8.8
16
Not enough data
8.8
13
Not enough data
9.1
11
Walkthrough Type
Not enough data
8.3
16
Not enough data
8.6
14
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Product Analytics
Not enough data
8.9
9
Not enough data
8.8
10
Not enough data
8.7
10
Not enough data
7.8
9
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.2
10
Not enough data
7.4
9
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.1
15
Not enough data
8.6
15
Not enough data
Feature Not Available
Not enough data
8.4
15
Not enough data
6.7
14
Not enough data
7.5
14
Not enough data
Agentic AI - Database Monitoring
6.0
5
Not enough data
5.7
5
Not enough data
6.7
5
Not enough data
7.3
5
Not enough data
7.0
5
Not enough data
6.7
5
Not enough data
7.0
5
Not enough data
Functionality
8.7
20
Not enough data
8.7
21
Not enough data
Feature Not Available
Not enough data
8.6
20
Not enough data
Monitoring - Network Monitoring
7.9
11
Not enough data
8.2
12
Not enough data
8.8
13
Not enough data
Management
7.9
19
Not enough data
8.3
20
Not enough data
Feature Not Available
Not enough data
Analytics - Network Monitoring
7.2
9
Not enough data
7.6
9
Not enough data
Security - Network Monitoring
8.3
9
Not enough data
7.6
9
Not enough data
8.5
9
Not enough data
Network Performance - Network Monitoring
8.0
9
Not enough data
7.8
9
Not enough data
AI Automation - Network Monitoring
6.9
9
Not enough data
6.5
9
Not enough data
6.3
9
Not enough data
Agentic AI - Network Monitoring
6.0
5
Not enough data
6.0
5
Not enough data
7.0
5
Not enough data
6.3
5
Not enough data
6.3
5
Not enough data
5.7
5
Not enough data
6.0
5
Not enough data
Monitoring
8.6
12
8.5
51
8.6
13
7.0
44
8.1
13
6.8
40
8.5
12
8.2
48
7.8
6
Not enough data
Administration
9.0
12
8.4
49
8.0
11
7.7
37
Feature Not Available
8.5
44
7.0
5
Not enough data
Analysis
7.5
12
8.6
49
7.9
13
8.7
51
7.5
10
7.2
38
Agentic AI - Cloud Infrastructure Monitoring
7.3
5
Not enough data
6.7
5
Not enough data
7.0
5
Not enough data
6.7
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
AI Automation - Cloud Infrastructure Monitoring
4.3
5
Not enough data
4.3
5
Not enough data
Visibility
8.4
16
Not enough data
7.8
16
Not enough data
7.3
16
Not enough data
Monitoring and Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.6
15
Not enough data
8.9
16
Not enough data
Agentic AI - Hardware Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
7.8
19
Not enough data
8.1
19
Not enough data
7.2
18
Not enough data
Monitoring and Management
8.6
17
Not enough data
Feature Not Available
Not enough data
7.8
16
Not enough data
8.7
18
Not enough data
8.1
17
Not enough data
8.2
17
Not enough data
Cloud environment support
7.8
16
Not enough data
7.4
16
Not enough data
Agentic AI - Server Monitoring
6.7
5
Not enough data
6.7
5
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
7.8
20
Not enough data
7.5
18
Not enough data
7.6
18
Not enough data
5.6
18
Not enough data
Management
7.6
18
Not enough data
7.4
19
Not enough data
7.8
18
Not enough data
7.9
19
Not enough data
Agentic AI - Enterprise Monitoring
6.5
9
Not enough data
5.9
9
Not enough data
6.7
9
Not enough data
5.6
9
Not enough data
5.4
9
Not enough data
6.5
9
Not enough data
6.3
9
Not enough data
ServiceNow Apps
Not enough data
8.5
25
Not enough data
8.6
26
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
8.9
177
Not enough data
8.6
180
Management
Not enough data
8.7
189
Not enough data
8.4
182
Not enough data
7.1
161
Not enough data
8.7
186
Not enough data
8.6
182
Performance
Not enough data
8.8
187
Not enough data
8.5
175
Not enough data
8.8
187
Not enough data
8.2
184
Not enough data
8.4
180
Alerts management
7.7
5
Not enough data
8.0
5
Not enough data
8.6
7
Not enough data
Monitoring
8.6
6
Not enough data
8.8
7
Not enough data
8.7
5
Not enough data
7.2
6
Not enough data
Automation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Analysis
Feature Not Available
Not enough data
7.0
5
Not enough data
8.6
6
Not enough data
Feature Not Available
Not enough data
Issue Resolution
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
8.5
9
Not enough data
8.3
8
Not enough data
8.3
7
Not enough data
6.9
8
Not enough data
8.8
8
Self-Service Platform
Not enough data
8.8
10
Not enough data
9.4
8
Not enough data
7.6
7
Not enough data
7.8
9
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.0
12
Not enough data
Agentic AI - IT Alerting
5.6
6
Not enough data
6.1
6
Not enough data
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
5.6
6
Not enough data
6.1
6
Not enough data
Categories
Categories
Shared Categories
Centreon Infra Monitoring and Nexthink are categorized as Cloud Infrastructure Monitoring
Unique Categories
Centreon Infra Monitoring is categorized as Enterprise Monitoring, Server Monitoring, Hardware Monitoring, Database Monitoring, IT Alerting, Container Monitoring, and Network Monitoring
Nexthink is categorized as Digital Employee Experience (DEX) Management, ServiceNow Store Apps, Product Analytics, Digital Adoption Platform, and Customer Self-Service
Reviews
Reviewers' Company Size
Centreon Infra Monitoring
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Nexthink
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
40.2%
Internet
14.6%
Computer Networking
9.8%
Computer & Network Security
7.3%
Government Administration
3.7%
Other
24.4%
Information Technology and Services
16.0%
Financial Services
6.6%
Oil & Energy
3.9%
Insurance
3.9%
Hospital & Health Care
3.9%
Other
65.7%
Discussions
Centreon Infra Monitoring has no discussions with answers
What is the best way to automate categories and metrics update (API, NXQL,...)?
2 Comments
CS
Uploading ExcelRead more
Is it plan to have the new VMware Horizon session and host "metrics" be available for Windows 8.1? It will be very useful to help us during this Covid/home office period before migrating to Windows 10.
1 Comment
IH
Hi Florian-
We are not planning to support Windows 8.1 images in the Horizon VM. We currently support troubleshooting VDI and SBC desktops and apps on...Read more
When looking at self-heal and self-help what is the roadmap Nexthink has for the tool ?
1 Comment
IH
Hi Ionut. I would suggest reaching out to your Account Manager to discuss product road map questions. If you want me connect you, please let me know.Read more
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