Compare CallMiner Eureka and Chorus by ZoomInfo 
Featured Products
At a Glance
Market Segments
Mid-Market (48.8% of reviews)
Mid-Market (64.2% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 1 Seats
CallMiner Eureka
Star Rating
(226)4.5 out of 5
Market Segments
Mid-Market (48.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CallMiner EurekaChorus by ZoomInfo
Star Rating
(2,993)4.5 out of 5
Market Segments
Mid-Market (64.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Seats
Learn more about Chorus by ZoomInfoCallMiner Eureka vs Chorus by ZoomInfo
When assessing the two solutions, reviewers found Chorus by ZoomInfo easier to use, set up, and administer. However, reviewers preferred doing business with CallMiner Eureka overall.
- Reviewers felt that Chorus by ZoomInfo meets the needs of their business better than CallMiner Eureka.
- When comparing quality of ongoing product support, reviewers felt that CallMiner Eureka is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of CallMiner Eureka over Chorus by ZoomInfo.
Pricing
Entry-Level Pricing
CallMiner Eureka
No pricing availableChorus by ZoomInfo
Chorus
Contact Us
1 Seats
AI-powered conversation intelligence platform that records, transcribes, and analyzes sales calls and meetings to provide coaching insights, deal intelligence, and revenue visibility.
- Automatic call and meeting recording (phone, video, web conferencing)
- Email conversation capture and analysis
- AI-powered transcription and searchability
Free Trial
CallMiner Eureka
No trial information availableChorus by ZoomInfo
No trial information availableRatings
Meets Requirements
8.7
175
9.0
2,421
Ease of Use
8.3
176
8.9
2,419
Ease of Setup
7.6
107
8.7
252
Ease of Admin
8.1
110
8.6
222
Quality of Support
9.0
171
8.9
1,666
Has the product been a good partner in doing business?
9.4
116
9.0
217
Product Direction (% positive)
9.7
175
8.3
2,305
Features by Category
Call Analytics
8.7
63
|
Verified
9.3
1669
|
Verified
7.9
57
|
Verified
8.1
1444
|
Verified
8.8
67
|
Verified
8.3
1579
|
Verified
8.3
49
|
Verified
8.0
912
|
Verified
Artificial Intelligence - Conversation Intelligence
8.8
60
|
Verified
8.4
969
|
Verified
8.2
67
|
Verified
7.7
1481
|
Verified
Not enough data
Not enough data
Generative AI
8.3
19
8.8
68
Agentic AI - Conversation Intelligence
Not enough data
7.1
8
Not enough data
7.2
10
Not enough data
7.6
11
Not enough data
7.8
9
Not enough data
7.7
8
Not enough data
7.8
9
8.0
5
7.1
8
Quality Assurance
8.8
92
Not enough data
8.5
85
Not enough data
8.2
93
Not enough data
Engagement
8.6
92
Not enough data
8.1
93
Not enough data
8.4
87
Not enough data
Performance
8.0
74
Not enough data
8.8
91
Not enough data
Generative AI
7.7
31
Not enough data
7.7
30
Not enough data
Generative AI
8.2
36
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
Feature Not Available
Not enough data
8.0
63
Not enough data
Feature Not Available
Not enough data
8.1
70
Personalization
Not enough data
8.1
67
Not enough data
7.6
65
|
Verified
Not enough data
8.3
77
|
Verified
Not enough data
7.8
62
|
Verified
Administrative
Not enough data
8.7
71
|
Verified
Not enough data
8.4
67
|
Verified
Not enough data
8.5
65
|
Verified
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.4
113
Not enough data
9.0
143
Not enough data
8.6
109
Not enough data
8.7
135
Not enough data
8.5
119
Predictive Analytics
Not enough data
8.1
109
Not enough data
8.3
115
Not enough data
8.3
115
Not enough data
8.2
106
Sales Management
Not enough data
7.9
111
Not enough data
8.2
109
Not enough data
8.6
118
Not enough data
8.7
151
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
8.7
1137
|
Verified
Not enough data
8.7
1123
|
Verified
Not enough data
8.4
900
|
Verified
Not enough data
9.1
1268
|
Verified
Feedback
Not enough data
9.0
1246
|
Verified
Not enough data
8.6
933
|
Verified
Not enough data
8.6
901
|
Verified
Not enough data
8.4
788
|
Verified
Not enough data
8.6
879
|
Verified
Not enough data
8.7
927
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
8.9
30
Categories
Categories
Shared Categories
CallMiner Eureka and Chorus by ZoomInfo are categorized as Conversation Intelligence
Unique Categories
CallMiner Eureka is categorized as Contact Center Quality Assurance and Speech Analytics
Chorus by ZoomInfo is categorized as Sales Coaching, Sales Analytics, and Sales Performance Management
Reviews
Reviewers' Company Size
CallMiner Eureka
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Chorus by ZoomInfo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
24.4%
Insurance
7.5%
Telecommunications
6.1%
Hospital & Health Care
5.2%
Consumer Services
5.2%
Other
51.6%
Computer Software
43.3%
Information Technology and Services
18.5%
Marketing and Advertising
7.1%
Internet
5.2%
Financial Services
2.8%
Other
23.0%
Discussions
How can I keep the data label while exporting the dashboard in pdf format?
1 Comment
KD
Hi Mahesh - You would need to export the data in CSV to see all of the data points and hidden labels, or you could use the API. Depending on what you want to...Read more
How do I combine two components in one components?
1 Comment
KD
Hi Mahavir - We don't yet have a system for merging components but we have put this into our Ideas process for review by our product management team.Read more
Is there any way to increase the recognition accuracy?
1 Comment
KD
Hi Paul – Transcription accuracy depends on a number of factors with audio quality being at the top of the list. High quality, speaker-separated (stereo)...Read more
What tools or software are your customers typically integrating Chorus with?
4 Comments
PM
Hi Benjamin
Chorus customers integrate Chorus with their CRM, corporate calendar, voice dialer (for SDR cold calling), and video conferencing software...Read more
Can I download my own presentation on local computer storage
1 Comment
CJ
Click the settings gear on the video you wish to save. Under recording settings you will see a download button. Read more
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