# CallHippo vs Yodel.io Comparison
---
## AI Generated Summary
- **G2 reviewers report** that CallHippo excels in providing a wide range of features at a competitive price, making it a valuable choice for small businesses. Users appreciate the **call recording** and **CRM integration** , which help streamline their communication processes and track conversations effectively.
- **Users say** that Yodel.io stands out for its **intuitive admin UI** and seamless integration with platforms like Slack. This feature allows teams to manage phone numbers and access call records easily, enhancing their workflow and collaboration.
- **Reviewers mention** that CallHippo's setup process is straightforward, allowing users to start making calls quickly. The reliability of call quality and the smooth operation of the software are frequently highlighted, contributing to a positive user experience.
- **According to verified reviews** , Yodel.io is praised for its **ease of setup** and the ability to record calls directly within Slack, which simplifies searching through call history. This integration is particularly beneficial for teams that rely heavily on Slack for communication.
- **G2 reviewers note** that while both products offer good support, CallHippo receives slightly higher marks for its customer service quality. Users appreciate the responsiveness and helpfulness of the support team, which can be crucial for businesses needing quick resolutions.
- **Users highlight** that Yodel.io's focus on small businesses is evident in its tailored features, such as **automated attendants** and a high-quality VoIP number system. This specialization helps small teams manage their communications more effectively, although the overall market presence is less robust compared to CallHippo.



| | CallHippo | Yodel.io | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 401 | 28 | 
| **Largest Market Segment** | Small-Business (74.7% of reviews) | Small-Business (88.9% of reviews) | 
| **Entry Level Price** | $25.00 Per Month | No pricing available | 

---
## Top Pros & Cons

### CallHippo

Pros:
- Ease of Use (31 reviews)
- Call Quality (20 reviews)

Cons:
- Expensive (9 reviews)
- High Cost (9 reviews)

### Yodel.io


Cons:
- Customer Service (1 reviews)
- Limited Access (1 reviews)

---
## Ratings Comparison
| Rating | CallHippo | Yodel.io | 
|---|---|---|
  | **Meets Requirements** | 8.8 (313 reviews) | 8.6 (22 reviews) | 
  | **Ease of Use** | 8.9 (315 reviews) | 8.8 (22 reviews) | 
  | **Ease of Setup** | 8.9 (199 reviews) | 8.9 (16 reviews) | 
  | **Ease of Admin** | 8.8 (146 reviews) | 8.9 (16 reviews) | 
  | **Quality of Support** | 8.9 (317 reviews) | 8.6 (22 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (148 reviews) | 8.4 (15 reviews) | 
  | **Product Direction (% positive)** | 8.3 (282 reviews) | 8.8 (19 reviews) | 

---
## Pricing

### CallHippo

#### Entry-Level Pricing

Plan: Starter

Price: $25.00 Per Month

Description: Everything in Basic + Telephony

Key Features:
- Free Phone Number 
- SMS (Text Messages)
- MMS

[Browse all 4 editions](https://www.g2.com/products/callhippo/pricing)

#### Free Trial

Yes

### Yodel.io

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **CallHippo** | 8.7/10 | 114 |
| **Yodel.io** | N/A | N/A |

#### Channels

| Feature | CallHippo | Yodel.io | 
|---|---|---|
| **Voice** | 9.1 (94 reviews) ✓ Verified | Not enough data | 
| **Social** | Feature Not Available | Not enough data | 
| **Web Chat** | Feature Not Available | Not enough data | 
| **Mobile SMS** | 8.3 (72 reviews) ✓ Verified | Not enough data | 
| **Email** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | CallHippo | Yodel.io | 
|---|---|---|
| **AI Text-to-Speech** | 8.3 (29 reviews) | Not enough data | 

#### Functions

| Feature | CallHippo | Yodel.io | 
|---|---|---|
| **Session Routing** | 8.9 (56 reviews) ✓ Verified | Not enough data | 
| **Session Queuing** | 8.8 (55 reviews) ✓ Verified | Not enough data | 
| **Concurrent Calling** | 8.8 (53 reviews) ✓ Verified | Not enough data | 
| **Speech Analytics** | Feature Not Available | Not enough data | 
| **Auto Dialer** | 8.6 (56 reviews) ✓ Verified | Not enough data | 
| **IVR** | 8.9 (53 reviews) ✓ Verified | Not enough data | 
| **Inbound Screen Pop** | Feature Not Available | Not enough data | 
| **Persistent Data** | 8.8 (52 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Contact Center

| Feature | CallHippo | Yodel.io | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (12 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (16 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (12 reviews) | Not enough data | 
| **Proactive Assistance** | 8.6 (12 reviews) | Not enough data | 

#### Administrative

| Feature | CallHippo | Yodel.io | 
|---|---|---|
| **Session Summary Notes** | 9.0 (47 reviews) | Not enough data | 
| **Administrator Access** | 8.9 (62 reviews) ✓ Verified | Not enough data | 
| **Reporting & Dashboards** | 9.2 (71 reviews) ✓ Verified | Not enough data | 
| **Session Recording** | 9.1 (62 reviews) ✓ Verified | Not enough data | 
| **Agent Scheduling and Assignment** | 8.9 (48 reviews) | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **CallHippo** | 8.9/10 | 50 |
| **Yodel.io** | N/A | N/A |

#### Platform

| Feature | CallHippo | Yodel.io | 
|---|---|---|
| **Omnichannel** | 8.4 (36 reviews) | Not enough data | 
| **Mobile Access** | 8.7 (41 reviews) | Not enough data | 
| **Queue Management** | 8.5 (35 reviews) | Not enough data | 
| **Call Routing** | 8.8 (38 reviews) | Not enough data | 
| **Call Back** | 8.8 (42 reviews) | Not enough data | 
| **IVR** | 8.6 (35 reviews) | Not enough data | 
| **Automatic Call Distribution** | 8.8 (36 reviews) | Not enough data | 

#### Generative AI

| Feature | CallHippo | Yodel.io | 
|---|---|---|
| **AI Text-to-Speech** | 8.7 (15 reviews) | Not enough data | 

#### Workforce Management

| Feature | CallHippo | Yodel.io | 
|---|---|---|
| **Call Monitoring** | 9.2 (40 reviews) | Not enough data | 
| **Performance Evaluation** | 9.2 (44 reviews) | Not enough data | 

#### Call Center Infrastructure (CCI)

| Feature | CallHippo | Yodel.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Administrative

| Feature | CallHippo | Yodel.io | 
|---|---|---|
| **Call Recording** | 9.3 (46 reviews) | Not enough data | 
| **Reporting & Dashboards** | 9.3 (43 reviews) | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **CallHippo** | 8.6/10 | 138 |
| **Yodel.io** | 8.1/10 | 14 |

#### Platform Basics - VoIP Providers

| Feature | CallHippo | Yodel.io | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | Not enough data | 
| **Call Management** | 9.2 (6 reviews) | Not enough data | 
| **Network monitoring** | 9.3 (5 reviews) | Not enough data | 
| **Integrations** | 8.1 (6 reviews) | Not enough data | 
| **Virtual PBX** | Not enough data | Not enough data | 
| **SIP trunking services** | Not enough data | Not enough data | 

#### Basic Communication

| Feature | CallHippo | Yodel.io | 
|---|---|---|
| **Phone Calls** | 8.8 (124 reviews) ✓ Verified | 8.8 (14 reviews) ✓ Verified | 
| **Video Calls** | Feature Not Available | Not enough data | 
| **Instant Messaging** | 8.3 (93 reviews) | 7.3 (8 reviews) ✓ Verified | 
| **Screen Sharing** | Feature Not Available | Not enough data | 
| **Conference Calls** | 8.2 (82 reviews) ✓ Verified | 6.7 (7 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | 8.5 (84 reviews) ✓ Verified | 6.7 (7 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | CallHippo | Yodel.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Access

| Feature | CallHippo | Yodel.io | 
|---|---|---|
| **Software Pairing** | 8.4 (78 reviews) | 8.9 (11 reviews) ✓ Verified | 
| **Browser Extension** | 8.5 (91 reviews) | 7.4 (9 reviews) | 
| **Individual Download** | 8.8 (83 reviews) | 8.7 (9 reviews) ✓ Verified | 

#### Advanced Features

| Feature | CallHippo | Yodel.io | 
|---|---|---|
| **Hold Music** | 8.3 (78 reviews) ✓ Verified | 8.5 (12 reviews) ✓ Verified | 
| **Automated Attendants** | 8.3 (80 reviews) ✓ Verified | 9.0 (13 reviews) ✓ Verified | 
| **VOiP Number** | 8.8 (110 reviews) ✓ Verified | 9.4 (14 reviews) ✓ Verified | 

### Productivity Bots

| Product | Score | Reviews |
|---|---|---|
| **CallHippo** | N/A | N/A |
| **Yodel.io** | N/A | N/A |

#### Agentic AI - Productivity Bots

| Feature | CallHippo | Yodel.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to CallHippo (2):** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Contact Center Software](https://www.g2.com/categories/contact-center)

**Unique to Yodel.io (1):** [Productivity Bots Software](https://www.g2.com/categories/productivity-bots)


---
## Reviewer Demographics

### By Company Size

| Segment | CallHippo | Yodel.io | 
|---|---|---|
| **Small-Business** | 74.7% | 88.9% | 
| **Mid-Market** | 22.3% | 11.1% | 
| **Enterprise** | 3.1% | 0% | 

### By Industry

#### CallHippo

- **Information Technology and Services:** 16.9%
- **Computer Software:** 7.9%
- **Marketing and Advertising:** 7.7%
- **Education Management:** 5.9%
- **Consumer Services:** 3.1%
- **Financial Services:** 2.8%
- **Accounting:** 2.6%
- **E-Learning:** 2.3%
- **Staffing and Recruiting:** 2.3%
- **Retail:** 2.0%
- **Other:** 46.5%

#### Yodel.io

- **Computer Software:** 25.9%
- **Information Technology and Services:** 14.8%
- **Marketing and Advertising:** 11.1%
- **Hospitality:** 11.1%
- **Accounting:** 7.4%
- **Restaurants:** 3.7%
- **Real Estate:** 3.7%
- **Internet:** 3.7%
- **Hospital & Health Care:** 3.7%
- **Health, Wellness and Fitness:** 3.7%
- **Other:** 11.1%

---
## Alternatives

### Alternatives to CallHippo

- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1602 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1844 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1374 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3378 reviews)
- [KrispCall](https://www.g2.com/products/krispcall/reviews) — 4.5/5 stars (355 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2386 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3569 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4179 reviews)

### Alternatives to Yodel.io

- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4179 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1602 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1844 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3569 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3378 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1374 reviews)
- [Aloware](https://www.g2.com/products/aloware/reviews) — 4.1/5 stars (827 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56439 reviews)

---
## Top Discussions

### CallHippo

- Title: [How can I get better prices from CallHippo?](https://www.g2.com/discussions/25313-how-can-i-get-better-prices-from-callhippo) — 5 comments, 1 upvote
  > **Top comment:** "Contact their Sales dept"
- Title: [What is CallHippo used for?](https://www.g2.com/discussions/what-is-callhippo-used-for) — 2 comments
  > **Top comment:** "<p>Calling Software</p>"

### Yodel.io

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/callhippo-vs-yodel-io)