G2 reviewers report that CallHippo excels in providing a wide range of features at a competitive price, making it a valuable choice for small businesses. Users appreciate the call recording and CRM integration, which help streamline their communication processes and track conversations effectively.
Users say that Yodel.io stands out for its intuitive admin UI and seamless integration with platforms like Slack. This feature allows teams to manage phone numbers and access call records easily, enhancing their workflow and collaboration.
Reviewers mention that CallHippo's setup process is straightforward, allowing users to start making calls quickly. The reliability of call quality and the smooth operation of the software are frequently highlighted, contributing to a positive user experience.
According to verified reviews, Yodel.io is praised for its ease of setup and the ability to record calls directly within Slack, which simplifies searching through call history. This integration is particularly beneficial for teams that rely heavily on Slack for communication.
G2 reviewers note that while both products offer good support, CallHippo receives slightly higher marks for its customer service quality. Users appreciate the responsiveness and helpfulness of the support team, which can be crucial for businesses needing quick resolutions.
Users highlight that Yodel.io's focus on small businesses is evident in its tailored features, such as automated attendants and a high-quality VoIP number system. This specialization helps small teams manage their communications more effectively, although the overall market presence is less robust compared to CallHippo.
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