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Compare CallHippo and Talkroute 
Featured Products
At a Glance
Market Segments
Small-Business (74.7% of reviews)
Small-Business (93.5% of reviews)
Entry-Level Pricing
$1.00 Per Month
$19 per account, per month (not billed per user)
CallHippo
Star Rating
(385)4.5 out of 5
Market Segments
Small-Business (74.7% of reviews)
Pros & Cons
Entry-Level Pricing
$1.00 Per Month
Browse all 4 pricing plansTalkroute
Star Rating
(46)4.7 out of 5
Market Segments
Small-Business (93.5% of reviews)
Pros & Cons
Entry-Level Pricing
$19 per account, per month (not billed per user)
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that CallHippo excels in its international calling capabilities, with users appreciating its unique calling features and shared plans that allow teams to use the same account for international calls. This makes it a strong choice for businesses with global communication needs.
- Users say that Talkroute stands out for its straightforward usability, with many highlighting how quickly they can set up extensions and greetings. The mobile app's reliability and prompt notifications enhance the overall user experience, making it a solid option for those who prioritize ease of use.
- According to verified reviews, CallHippo is praised for its user-friendly setup process and reliable call quality. Features like call tracking, recordings, and CRM integrations are frequently mentioned as effective tools for managing sales and support calls, which can be crucial for small businesses.
- Reviewers mention that Talkroute offers a seamless experience for call management, with agents able to pick up calls from anywhere with minimal setup. Users appreciate the ease of managing call forwarding and queues, which can significantly improve operational efficiency.
- G2 reviewers highlight that while CallHippo has a slightly lower overall satisfaction score, it still provides valuable features for tracking conversations and following up effectively. This can be particularly beneficial for teams focused on sales and customer support.
- Users report that Talkroute's quick implementation and instant effect of changes, such as schedules and forwarding rules, make it a preferred choice for businesses looking for agility in their communication setup. This responsiveness can be a game-changer for fast-paced environments.
Pricing
Entry-Level Pricing
CallHippo
Basic
$1.00
Per Month
- 1 Free Phone Number
- Free WhatsApp Business API
- Voicemail
Talkroute
BASIC
$19
per account, per month (not billed per user)
Included Features:
- Local & Toll Free Numbers
- Incoming & Outgoing Calling
- Text Messaging
Free Trial
CallHippo
Free Trial is available
Talkroute
Free Trial is available
Ratings
Meets Requirements
8.8
298
8.8
23
Ease of Use
8.9
300
9.6
31
Ease of Setup
9.0
185
9.4
29
Ease of Admin
8.8
144
8.8
8
Quality of Support
9.0
302
9.0
23
Has the product been a good partner in doing business?
8.7
146
8.8
8
Product Direction (% positive)
8.2
268
9.5
23
Features by Category
Channels
9.0
86
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
68
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
27
Not enough data
Functions
9.0
53
|
Verified
Not enough data
8.8
54
|
Verified
Not enough data
8.8
52
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
54
|
Verified
Not enough data
8.8
52
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
51
|
Verified
Not enough data
Agentic AI - Contact Center
8.3
9
Not enough data
8.6
11
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
Administrative
8.9
46
Not enough data
9.0
59
|
Verified
Not enough data
9.2
69
|
Verified
Not enough data
9.1
61
|
Verified
Not enough data
8.8
47
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.3
36
Not enough data
8.6
41
Not enough data
8.4
35
Not enough data
8.7
38
Not enough data
8.8
41
Not enough data
8.5
35
Not enough data
8.8
36
Not enough data
Generative AI
8.7
15
Not enough data
Workforce Management
9.1
40
Not enough data
9.1
43
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.2
45
Not enough data
9.2
42
Not enough data
Basic Communication - Cloud PBX
Not enough data
9.5
10
Not enough data
9.7
6
Not enough data
9.3
5
Not enough data
9.7
6
Not enough data
8.7
5
Not enough data
9.8
7
Advanced Features - Cloud PBX
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
8.3
5
Not enough data
9.8
7
Not enough data
8.8
7
Not enough data
9.2
6
Not enough data
9.3
7
Not enough data
8.8
7
Basic Communication
8.8
118
|
Verified
8.9
20
|
Verified
Feature Not Available
Feature Not Available
8.2
88
9.2
17
|
Verified
Feature Not Available
Feature Not Available
8.2
77
|
Verified
Feature Not Available
8.4
80
|
Verified
Feature Not Available
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
8.7
5
Access
8.4
75
9.0
15
|
Verified
8.5
86
Feature Not Available
8.8
81
9.0
16
|
Verified
Advanced Features
8.3
76
|
Verified
9.2
16
|
Verified
8.2
78
|
Verified
9.4
16
|
Verified
8.8
106
|
Verified
8.8
19
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CallHippo and Talkroute are categorized as VoIP Providers
Reviews
Reviewers' Company Size
CallHippo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Talkroute
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.8%
Computer Software
8.0%
Marketing and Advertising
7.4%
Education Management
6.1%
Financial Services
2.9%
Other
58.8%
Real Estate
10.9%
Information Technology and Services
10.9%
Automotive
8.7%
Hospital & Health Care
6.5%
Health, Wellness and Fitness
6.5%
Other
56.5%
Discussions
How can I get better prices from CallHippo?
5 Comments
PC
they have calling number in contact us or else ask a callback on CHAT support. They will callRead more
CallHippo has no more discussions with answers
Who owns Talkroute?
1 Comment
TP
Someone who doesn't care for their small business customers. We were dropped due to our review on their failure to address issues within their own program.Read more
Talkroute has no more discussions with answers
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