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At a Glance
Market Segments
Small-Business (82.7% of reviews)
Enterprise (41.9% of reviews)
Entry-Level Pricing
$3.95/mo per month*
Contact Us Per Year
Bluehost
Star Rating
(276)3.4 out of 5
Market Segments
Small-Business (82.7% of reviews)
Pros & Cons
Entry-Level Pricing
$3.95/mo per month*
Browse all 3 pricing plansUserTesting
Star Rating
(784)4.4 out of 5
Market Segments
Enterprise (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plansBluehost vs UserTesting
When assessing the two solutions, reviewers found UserTesting easier to use, set up, and administer. Reviewers also preferred doing business with UserTesting overall.
- Reviewers felt that UserTesting meets the needs of their business better than Bluehost.
- When comparing quality of ongoing product support, reviewers felt that UserTesting is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of UserTesting over Bluehost.
Pricing
Entry-Level Pricing
Bluehost
Basic Shared Hosting
$3.95/mo
per month*
Our shared service delivers a powerful, proven
platform that's perfect for hosting your websites.
* The promotional price is for the first term only and renews at the regular rate.
- Websites : 1
- Storage Space: 50 GB SSD Storage
- Bandwidth : Unmetered
UserTesting
Team-based Unlimited
Contact Us
Per Year
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
Free Trial
Bluehost
No trial information availableUserTesting
Free Trial is available
Ratings
Meets Requirements
7.6
228
8.6
599
Ease of Use
7.5
231
8.4
630
Ease of Setup
7.3
125
8.6
295
Ease of Admin
7.1
119
8.7
231
Quality of Support
6.9
218
9.0
522
Has the product been a good partner in doing business?
7.1
117
8.8
226
Product Direction (% positive)
4.9
218
8.1
589
Features by Category
User Response Methods
Not enough data
7.6
317
|
Verified
Not enough data
8.7
374
|
Verified
Not enough data
8.7
296
|
Verified
Not enough data
7.1
182
|
Verified
Not enough data
8.2
351
|
Verified
Participant Selection
Not enough data
7.4
127
Not enough data
5.6
82
Not enough data
6.9
108
Not enough data
8.1
375
|
Verified
Insights
Not enough data
7.7
344
|
Verified
Not enough data
7.7
312
|
Verified
Not enough data
7.4
312
|
Verified
Generative AI
Not enough data
6.7
84
Feedback Source
Not enough data
8.0
113
Not enough data
8.4
130
Not enough data
8.4
131
Not enough data
7.7
83
Not enough data
8.3
155
Feedback Management
Not enough data
7.7
144
Not enough data
7.7
158
Not enough data
8.2
175
Not enough data
8.2
161
Insights
Not enough data
Feature Not Available
Not enough data
7.3
161
Not enough data
7.7
172
Agentic AI - Demo Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
6.8
20
Not enough data
6.7
19
Not enough data
6.8
18
Not enough data
Feature Not Available
Customization
Not enough data
6.9
18
Not enough data
6.2
17
Not enough data
6.2
18
Not enough data
5.8
17
Generative AI
Not enough data
Feature Not Available
Not enough data
7.3
19
Agentic AI - Experience Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
6.1
22
Not enough data
7.9
24
Not enough data
6.5
22
Not enough data
6.5
24
Survey Customization
Not enough data
6.0
25
Not enough data
5.8
24
Not enough data
6.5
24
Not enough data
4.9
23
Survey Insights
Not enough data
6.3
24
Not enough data
Feature Not Available
Not enough data
7.1
24
Not enough data
6.8
24
Agentic AI - Survey
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Set Up
4.3
10
Not enough data
5.0
10
Not enough data
4.5
10
Not enough data
Security
5.4
9
Not enough data
5.0
8
Not enough data
4.3
7
Not enough data
4.8
8
Not enough data
Support
5.9
9
Not enough data
4.2
8
Not enough data
4.8
7
Not enough data
Performance
5.4
17
Not enough data
5.1
17
Not enough data
4.8
18
Not enough data
5.1
15
Not enough data
5.1
15
Not enough data
Security
5.2
16
Not enough data
4.9
17
Not enough data
5.2
16
Not enough data
5.4
16
Not enough data
Free Resources
4.9
16
Not enough data
5.3
17
Not enough data
5.1
17
Not enough data
Generative AI
Not enough data
5.7
5
Not enough data
6.4
6
Survey Management
Not enough data
9.0
35
|
Verified
Not enough data
8.3
83
|
Verified
Not enough data
8.6
107
|
Verified
Not enough data
8.5
100
|
Verified
Process Management
Not enough data
8.0
102
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
Feature Not Available
System Management
Not enough data
8.8
89
|
Verified
Not enough data
9.2
15
|
Verified
Security - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Convenience and automation - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support and service - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced management and features - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Virtual Private Servers (VPS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Hosting Management
8.0
139
Not enough data
7.8
137
Not enough data
7.2
121
Not enough data
7.5
134
Not enough data
7.5
107
Not enough data
7.5
78
Not enough data
7.4
75
Not enough data
7.6
109
Not enough data
7.3
111
Not enough data
7.3
113
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bluehost and UserTesting share no categories
Unique Categories
Bluehost is categorized as VPS Hosting Platforms, Domain Registrars, Shared Hosting, Dedicated Hosting, and WordPress Hosting
UserTesting is categorized as Consumer Video Feedback, User Research, Enterprise Feedback Management, Experience Management, Survey, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
Bluehost
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
12.5%
Information Technology and Services
11.0%
Computer Software
6.3%
Design
5.5%
Writing and Editing
4.8%
Other
59.9%
Financial Services
10.4%
Computer Software
9.7%
Information Technology and Services
8.8%
Retail
6.5%
Consumer Goods
3.9%
Other
60.8%
Discussions
What your website loading speed with Bluehost?
2 Comments
DM
It is 3 to 5 second.Read more
What is the purpose of Bluehost?
1 Comment
RW
Bluehost is a website hosting company, but they also have services for email, storage, and databases.Read more
Bluehost has no more discussions with answers
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 Comment
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 Comment
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more
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