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Compare BigCommerce and Salesforce Commerce for B2C 
At a Glance
Market Segments
Small-Business (77.2% of reviews)
Mid-Market (40.2% of reviews)
Entry-Level Pricing
$29.95/ per month
Contact Us Per Year
BigCommerce
Star Rating
(571)4.2 out of 5
Market Segments
Small-Business (77.2% of reviews)
Pros & Cons
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing plansSalesforce Commerce for B2C
Star Rating
(570)4.3 out of 5
Market Segments
Mid-Market (40.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Commerce for B2C excels in overall user satisfaction, boasting a higher G2 Score compared to BigCommerce. Users appreciate its user-friendly interface and the ability to manage sales and inventory seamlessly, which enhances their overall experience.
- According to verified reviews, Salesforce Commerce for B2C is particularly praised for its robust personalization tools and smooth checkout process, making it a strong choice for businesses looking to enhance customer engagement. In contrast, while BigCommerce is also noted for its ease of use, it lacks some of the advanced features that Salesforce offers.
- Users say that Salesforce Commerce for B2C provides a comprehensive solution for enterprise-level e-commerce, integrating well with other Salesforce products like CRM and Marketing Cloud. This integration allows for a unified view of customer interactions, which is a significant advantage over BigCommerce, which may not offer the same level of ecosystem connectivity.
- Reviewers mention that BigCommerce shines in its accessibility, particularly for small businesses, with a straightforward setup process and a wealth of downloadable apps. However, some users feel that it may not scale as effectively for larger enterprises compared to Salesforce Commerce for B2C.
- According to recent user feedback, both platforms offer quality support, but Salesforce Commerce for B2C has a slight edge in terms of product direction and adaptability, with users noting its ability to evolve with their business needs. BigCommerce, while responsive, may not provide the same level of proactive assistance.
- G2 reviewers highlight that while BigCommerce is recognized for its fast customer service, Salesforce Commerce for B2C's extensive features and capabilities make it a more powerful tool for businesses looking to grow and adapt in a competitive market. Users appreciate the depth of functionality available in Salesforce, which can lead to better long-term outcomes.
Pricing
Entry-Level Pricing
BigCommerce
Standard
$29.95
/ per month
Everything you need to start selling online
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay
Salesforce Commerce for B2C
B2C Commerce - Growth
Contact Us
Per Year
Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
Free Trial
BigCommerce
Free Trial is available
Salesforce Commerce for B2C
No trial information availableRatings
Meets Requirements
8.3
481
8.6
342
Ease of Use
8.4
484
8.2
442
Ease of Setup
8.3
303
7.9
269
Ease of Admin
8.4
284
8.1
133
Quality of Support
8.3
462
8.3
323
Has the product been a good partner in doing business?
8.4
281
8.6
131
Product Direction (% positive)
8.0
464
8.6
327
Features by Category
Design
Not enough data
8.3
28
Not enough data
8.5
28
Not enough data
8.5
27
Not enough data
8.5
28
Personalization
Not enough data
8.3
28
Not enough data
8.3
28
Not enough data
8.5
29
Not enough data
8.5
27
Analysis
Not enough data
8.4
27
Not enough data
8.7
26
Not enough data
8.3
25
Merchandising
Not enough data
9.2
22
Not enough data
9.3
22
Not enough data
9.3
22
Not enough data
8.6
22
Not enough data
8.8
22
Analytics
Not enough data
9.2
22
Not enough data
9.2
22
Administration
Not enough data
9.2
21
Not enough data
9.0
21
Administration
Not enough data
9.0
27
Not enough data
8.7
26
Not enough data
8.8
27
Integrations
Not enough data
8.8
27
Not enough data
9.0
27
Not enough data
8.6
27
Cart Management
Not enough data
8.3
28
Not enough data
8.5
27
Not enough data
8.6
26
Not enough data
8.6
27
Headless Commerce
7.4
84
8.1
98
7.8
93
8.4
102
7.6
90
8.4
99
7.5
103
8.4
103
7.5
92
8.4
101
Generative AI
7.2
53
8.0
83
7.3
52
7.9
87
Agentic AI - E-Commerce Platforms
5.2
9
8.6
19
6.2
11
8.2
19
5.5
11
8.4
19
5.2
11
8.4
19
5.3
11
8.4
19
5.6
11
8.4
19
Merchandising/Marketing
7.9
384
8.2
217
8.3
387
8.2
163
7.7
369
8.2
232
7.9
371
8.0
223
7.9
350
7.7
210
7.7
349
8.0
209
7.9
359
8.1
206
Product Catalog
8.3
385
8.3
217
8.2
376
8.2
217
8.0
379
8.2
225
7.9
265
8.2
197
Order Process
8.5
388
8.3
218
8.1
379
8.1
214
8.5
363
8.3
211
8.8
374
8.3
216
8.5
387
8.2
218
8.2
345
7.9
204
8.1
332
8.2
206
7.8
261
8.1
189
Multi-Channel Support
8.0
320
8.3
202
8.0
352
8.2
205
7.9
304
8.3
189
8.0
337
8.2
209
7.7
231
8.0
194
7.9
245
8.1
135
7.6
197
8.2
183
Platform
8.1
296
8.2
199
7.8
360
8.2
216
7.9
334
8.3
204
8.4
355
8.4
217
7.9
353
8.2
221
8.6
361
8.6
210
Feature Not Available
8.6
198
8.6
348
8.5
202
Feature Not Available
8.3
188
Feature Not Available
8.5
184
8.5
332
8.4
195
8.6
373
8.5
218
Reporting
8.3
32
8.6
28
7.9
32
8.5
28
Omnichannel Features
7.9
30
8.0
27
7.7
27
8.0
27
7.8
30
8.2
26
8.4
29
8.6
27
8.4
31
8.6
27
8.1
32
8.6
28
8.2
27
8.3
27
Categories
Categories
Shared Categories
BigCommerce and Salesforce Commerce for B2C are categorized as Omnichannel Commerce and E-Commerce Platforms
Unique Categories
BigCommerce has no unique categories
Reviews
Reviewers' Company Size
BigCommerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Commerce for B2C
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
19.9%
Apparel & Fashion
6.1%
Marketing and Advertising
5.1%
Information Technology and Services
4.0%
Consumer Goods
3.8%
Other
61.2%
Retail
12.5%
Information Technology and Services
10.8%
Computer Software
8.0%
Apparel & Fashion
5.7%
Consumer Goods
4.4%
Other
58.6%
Alternatives
Discussions
What software does BigCommerce integrate with?
2 Comments
JC
with many more with GoogleRead more
Is BigCommerce like Shopify?
2 Comments
LS
It is a web host and does similar things, but we are considering Shopify because they are set up to help us little guys with the sales tax onus.
They seem...Read more
What is a b2c platform?
1 Comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
What is b2b and b2c in Salesforce?
1 Comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
What is Salesforce commerce?
1 Comment
ED
Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and...Read more
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