ShipHero
ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs: - Reduce mis-picks and mis-ships by 99% - Reduce warehouse costs by 35%+ - Increase picking efficiency by 3x
Average Rating: 4.5/5.0
Total Reviews: 220
How Do G2 Users Rate ShipHero?
- Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
- Printing: 10.0/10 (Category avg: 8.5/10)
- What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)
Who Is the Company Behind ShipHero?
- Seller: ShipHero
- Company Website:
- Year Founded: 2013
- HQ Location: Garnerville, New York
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Twitter: @weareshiphero
6,223 Twitter followers -
LinkedIn® Page: www.linkedin.com
376 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: CEO, Operations Manager
- Top Industries: Logistics and Supply Chain, Warehousing
- Company Size: 81% Small, 16% Medium
What Do G2 Reviewers Say About ShipHero?
AI-generated summary from verified user reviews
Pros
- Users find ShipHero to have an intuitive interface and easy onboarding, streamlining their workflow and training processes.
- Users highlight the excellent customer support at ShipHero, which ensures a smooth onboarding experience and ongoing assistance.
- Users appreciate the efficient onboarding process with ShipHero, feeling supported and confident throughout their transition.
- Users value the intuitive user interface and seamless integrations which enhance their onboarding experience and operational efficiency.
- Users value the quick and helpful customer support from the ShipHero team, fostering a strong partnership with 3PL.
Cons
- Users experience poor customer support with slow response times and unresolved technical issues affecting their workflow.
- Users find the missing features of bulk order editing and billing functionality frustrating, complicating their experience with ShipHero.
- Users find the inventory management process cumbersome and wish for better label printing capabilities within ShipHero.
- Users face integration issues with ShipHero, particularly with module switching, invoicing, and syncing between platforms.
- Users experience frequent software bugs, leading to manual re-processing and prolonged support resolution times.
What Are Recent G2 Reviews of ShipHero?
"Workforcehero Makes Tracking Productivity and True Customer Costs Easy"
Rating: 5.0/5.0 stars
— Shane B.
"ShipHero: Innovative Picking Tech, Fast Performance, and Excellent Support"
Rating: 4.0/5.0 stars
— Farneet W.
What Are G2 Users Discussing About ShipHero?
- How much does ShipHero cost? - 1 comment
- Is ShipHero a 3pl? - 2 comments
- Is ShipHero a WMS? - 1 comment
- How does ShipHero work?

