# Reftab Reviews
**Vendor:** Reftab  
**Category:** [CMMS Software](https://www.g2.com/categories/cmms)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 4
## About Reftab
Designed for IT departments who want to focus on automation. Reftab is a customizable platform for hardware and software asset management. Recognized by Forbes as the best in its class for 2023, 2024 and 2025, and a 2026 leader in Gartner&#39;s IT Management category, Reftab offers a suite of integrations such as Intune, Jamf, Kandji, Microsoft and more. Reftab&#39;s platform improves your processes, strengthens security standards, and ensures compliance with regulations and best practices. Seamlessly integrating with device management tools, identity providers like Entra and Okta, and ticketing systems, Reftab is designed to adapt to any organization’s needs, providing automation and ease of use you&#39;ll rely on for years.



## Reftab Pros & Cons
**What users like:**

- Users value the **consolidated inventory tracking** of Reftab, simplifying license renewal and enhancing operational efficiency. (2 reviews)
- Users appreciate the **centralization of tracking inventory and licenses** in Reftab, enjoying its ease of use and support. (1 reviews)
- Users commend the **prompt and helpful customer support** of Reftab, enhancing their overall experience and efficiency. (1 reviews)
- Users value the **dashboard customization** in Reftab, streamlining inventory tracking and license management in a single platform. (1 reviews)
- Users value **comprehensive data tracking** in Reftab, effectively managing inventory and licenses seamlessly. (1 reviews)
- Ease of Access (1 reviews)
- Ease of Use (1 reviews)
- Features (1 reviews)
- Implementation Ease (1 reviews)
- Notifications (1 reviews)

**What users dislike:**

- Users find **asset management overwhelming** when trying to load everything into Reftab effectively. (1 reviews)
- Users experience **notification issues** with Reftab, receiving only a single alert for license renewals instead of multiple reminders. (1 reviews)
- Users find the **poor notifications** in Reftab limiting, as they only receive a single alert for license renewals. (1 reviews)

## Reftab Reviews
  ### 1. Great Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** John D. | IT Support Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2025

**What do you like best about Reftab?**

Customer service is very prompt and helpful!  We use Reftab to keep tabs on all of our PCs, peripherals, and other related equipment as well as licenses.  We update it constantly and the reports generated from it help keep finance and upper management apprised of exactly how much money we're spending on what with no fluff.  Easy to learn and use and not difficult to implement.

**What do you dislike about Reftab?**

It's a lot to keep up with when you start getting everything loaded into it, but that's just the nature of asset management.

**What problems is Reftab solving and how is that benefiting you?**

We have hundreds and hundreds of licensed products that we have to keep track of and this helps us stay on top of it all.  We also have a datacenter with 30 cabinets full of tools and PCs and, despite having naming conventions, things get moved around sometimes and this helps us keep track of what is where.

  ### 2. Excellent Inventory and License Tracker

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steven  V. | IT Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about Reftab?**

We love that we track all of our inventory and monitor licenses renewal all in one place. 

The Dell Integration is a great tool to pull in computer specifications and warranty expiry. 

Reftab is very easy to use and the support is excellent.

**What do you dislike about Reftab?**

Only downside in Reftab would be that if a license renewal was coming up, we are only being notified once after setting the days prior to notification.

For example, if we set a license renewal alert once it's 60 days out, we won't be notified again once it's 30/10/5 days out.

It would be great if we had the feature where we were notified multiple times prior to the license renewal date.

**What problems is Reftab solving and how is that benefiting you?**

Asset Tracking and License Renewal Tracking

  ### 3. Great for managing engineers assets

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2022

**What do you like best about Reftab?**

Be fore reftab it was a bit of a free for all with our tools and equipment inventory. Now we can have searchable records of who has what. And loanees get reminders if they don't return something.

**What do you dislike about Reftab?**

I'd like to be able to have the option to take a picture of the condition of an item when it's checked in and out to keep a history of any damadge. This would be perfect for tracking our vehicle use.

**What problems is Reftab solving and how is that benefiting you?**

Reftab is assisting us to track tools and equipment issued to engineers. It has also found a use in the tracking of uniform stocks and seeing who has been issued with what.

  ### 4. A Great Tool for Asset Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nischay S. | Research Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2022

**What do you like best about Reftab?**

Reftab is a wonderful tool that helps you in keeping the track of all the assets of your organization, and on top of that with its simplistic features and super-friendly consumer service team will never disappoint you and will always listen to you patiently.

**What do you dislike about Reftab?**

What I dislike the most about Reftab is its UI which crashes at times and doesn't work properly and I strongly believe that Reftab should work in this direction to ensure a hassle-free experience every time a user logs in.

**Recommendations to others considering Reftab:**

If you're running tight on budget, Go for this tool!

**What problems is Reftab solving and how is that benefiting you?**

Earlier when it comes to tracking the various physical inventories, it was a difficult task but ever since we started using this tool, we've experienced growth in terms of business and our efficiencies have improved to a greater extent.


## Reftab Discussions
  - [What is Reftab used for?](https://www.g2.com/discussions/what-is-reftab-used-for)

- [View Reftab pricing details and edition comparison](https://www.g2.com/products/reftab/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+11%3A04%3A57+-0500&secure%5Bsession_id%5D=67139559-b635-46bd-b169-d1e2d2933872&secure%5Btoken%5D=12ea654e142d68b48309e9704704e1965bafa9260d454c81c95abf66d9f12d23&format=llm_user)

## Reftab Features
**Asset Definition**
- Asset Register - Asset Tracking
- Relationships - Asset Tracking
- Costs - Asset Tracking

**Asset Inventory**
- Hardware Asset Inventory
- Software Asset Inventory
- Cloud Asset Inventory
- Mobile Asset Inventory
- Asset Discovery

**Barcode support**
- Symbologies
- Serialization
- Standard formatting
- Printing
- Integrations

**Functionality**
- Software inventory and lifecycle management
- License entitlement and usage management
- Vendor management and compliance
- Automated end user license provisioning
- Approved app catalogue
- Customized alerts

**Agentic AI - Software Asset Management Tools**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Analysis**
- Threat Detection

**Asset Tracking**
- Location - Asset Tracking
- Status - Asset Tracking
- History - Asset Tracking

**Design**
- Label formats
- WYSIWYG editor
- Color editor
- Graphics import
- 1D and 2D barcodes

**Risk assessment**
- Shadow IT detection
- Software vulnerability assessment
- Redundant software functionality identification

**Generative AI**
- AI Text Generation
- AI Text Generation

**Platform**
- Unified Communications Platform
- Remote Access
- ITIL Policy Compliance
- Asset Tracking
- IT Knowledge Management

**Agentic AI - Asset Tracking**
- Natural Language Interaction

**Agentic AI - IT Asset Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Security**
- Endpoint Protection
- Patch Management
- Disaster Recovery
- Service Management
- Workflow Management

**Agentic AI - Enterprise IT Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**CMMS Platform Features**
- Work Order Management
- Preventative Maintenance (PM)
- Predictive Maintenance (PdM)
- Materials Management
- Equipment Breakdown Reports
- Approval Management
- Task Templates
- Compliance Auditing
- Vendor Management
- Reporting & Dashboards

**Management**
- Central Dashboard
- Asset Policy Management
- Risk Management
- Integrations

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